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Super Value Home Services

1485 Erin Street, Winnipeg, MB

(258)
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About

Super Value Carpet and Duct Cleaning was founded in 1990 and is 100% Manitoba owned. Since then, we have grown into a company that now employs over 30 men and women. We have recently changed our name to Super Value Home Services to better reflect the services we provide.

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1 hire on Bark
1 hour response time

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Reviews (258)

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4/5

258 customer reviews

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25 February 2024

I don’t know why this company has been relentless in their advertising this past month. Smells like a scam. I did however use their services once 5 years ago, almost 6 now when I was pregnant, and the owner was amazing! He came out on his own, did a thorough job, gave us a small discount as it was my birthday that day. My carpets had never looked so good, and he was gentle with our belongings. I’ve always received their email promotions, once every 3-4 months, with new prices and whatever “back to school” or “spring cleaning” sale they have going on, it usually has the guy on the poster. But at the beginning of this month I received an email about a “cleaning quote” I had never requested. The responses to that email became frequent and aggressive, and the grammar and english sentence structure became worse with every email. Then the calls started. They said they’d put me on their do not call list, but the calls still came in so I had to call my service provider to put a block on their calls. I asked to speak to the kind man who I understand was the owner, because I really appreciated his genuineness and maybe he wasn’t aware that the call centre he contracted out were harnessing his customers. Lori is very good at her job, whether she herself is a scammer, or she is aware of the scam, her script is flawless and she’s fantastic at dancing around a conversation with deescalation phrases, and techniques that will get your information out of you. She kept offering all sorts of things; quality assurance, customer complaints team, but never what I had requested, which was to stop being contacted. I will not be using their services again, sadly despite the amazing service I had received 5 years ago. Idk why they left me alone for so many years and all of a sudden this month decided to harass me, but again something just smells like a scam. Even after asking Lori to not contact me again via email again today, I received an email from her as I’m typing this. More...

Reviewed on Google Maps

17 February 2024

The crew made our old grungy chair look like new. They were pleasant, efficient and were very respectful of the house. ie put mats down, wore “inside” shoes, cleaned up Well done!

Reviewed on Google Maps

17 February 2024

Booking was easy. Fast and effective service. 2 servicemen were polite and not pushy. Carpets look refreshed and clean.

Reviewed on Google Maps

17 February 2024

Technicians were friendly and efficient. Great service!!

Reviewed on Google Maps

17 February 2024

They came back a second time to do a real good job. Much happier with our carpets! Thanks guys! 👍

Reviewed on Google Maps

17 February 2024

I used this company one time 5 years ago, it does not warrant relentless and repetitive calling, especially after I've already asked not to be contacted by phone. The canned response of "oh, ask us and you'll be on our do not contact list for 3 years as per the guideline" is not good enough. No contact is no contact! Learn customer service, and unlearn my information. Save yourself from showing up on their radar, and do not use this company. Actually, google the "Canadian Air Duct Cleaning Scam", and this company right here fits the bill. More...

Reviewed on Google Maps

10 February 2024

They did a great job and very friendly.

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10 February 2024

Service was fast and thorough. Jesse and Ian were very polite and accomidating. Made some suggestions that we will consider. All in all service was excellent.

Reviewed on Google Maps

10 February 2024

Reviewed on Google Maps

10 February 2024

We had upholstery cleaning done. Very good job

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10 February 2024

Quick and efficient. Would recommend to others needing duct work cleaning

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10 February 2024

Service was fast, efficient and very good...clean!!!

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10 February 2024

Ryan did a quick and thorough job.

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10 February 2024

Super Value always shows up on time and does a fantastic job. Ryan was personable and friendly. From front desk to technicians, the staff always provides friendly customer service.

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10 February 2024

Excellent work

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1 February 2024

Amazing and fast service

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30 January 2024

Reviewed on Google Maps

30 January 2024

Very good service

Reviewed on Google Maps

28 January 2024

Reviewed on Google Maps

27 January 2024

Reviewed on Google Maps

26 January 2024

Great service. Friendly and efficient. Will use again

Reviewed on Google Maps

26 January 2024

The service was very good. The service technicians were friendly and helpful. Service was provided by Fateh.

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26 January 2024

Great service vary friendly job done by Fateh

Reviewed on Google Maps

26 January 2024

Great service, Fateh was super friendly. Will use again

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26 January 2024

Very knowledgeable and friendly staff

Reviewed on Google Maps

26 January 2024

Reviewed on Google Maps

26 January 2024

Started out with talking to Ian at Super Value. Has a very upbeat voice and very easy to talk to. You know you are speaking to a happy person. First to arrive were Ashton & Eric to clean our dryer vent. Friendly, courteous, worked quickly and efficiently to get the job done. Jerry came to clean and inspect the furnace. He was very thorough. Enjoyed the conversation we had after he was done. We are very happy with the all around service we received. More...

Reviewed on Google Maps

26 January 2024

Excellent service!

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26 January 2024

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19 January 2024

Great work! Technition: Fateh

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19 January 2024

Great job Tech - Fateh

Reviewed on Google Maps

19 January 2024

Reviewed on Google Maps

19 January 2024

The guys were fast and professional and most importantly my carpets look really great! Highly recommended!

Reviewed on Google Maps

19 January 2024

Needed urgent service after a basement pipe burst. Super value was able to come in short order and clean the carpets and got them looking brand new. Highly recommended

Reviewed on Google Maps

26 December 2023

They seem to not understand the words “no” and “stop calling”. Called me 4 times a year to up sell after i got a duct cleaning done. I also learned that they charge almost 100$ more than other companies who provide the same services if not more. Will not repeat, and I do not recommend them to anyone. More...

Reviewed on Google Maps

2 December 2023

Don’t believe what they tell you on the phone. And read the reviews before hiring duct cleaning companies. This company is not honest and looking at the reviews I am pretty sure a lot of them are fake. I gave this company a week to make things right, and in the end, I finally got to speak to the owner that would NOT do anything! In fact, would barely let me speak. He said he was not interested in listening to the he said she said since it was not me that was there and they dealt with my elderly mother. I will also attach an invoice of the Duct cleaning of my moms 800 sq foot home to the end of this review. This company will take you for all the work they can and when they leave will not even close the gate. So, if you have dogs beware!! I usually handle things like this for my mom, but without my knowing she called them herself. Please note my mom is a senior. After they left, she called me extremely upset, she could not believe she received an $1100 + bill. Did she agree to the work? Yes! Did she know what they were talking about? No, she could barely understand them. I called other companies to get quotes some higher than others but told them the exact work needed and most were around $400. So before hiring these people please call around. If you look on Facebook for recommendations you will not see this company name unless it is negative. Please remember that. In my research I also found out that this company also goes under the name Red River Duct Cleaning. Low and behold they have terrible reviews too. Now, lets go back to when I called them. I was curious to how they did business, so I pretended I was a new customer and asked for a quote. I listed the things that were on my moms $1100+ receipt, and they quoted me less than half. I then asked what the difference was between a new customer and an old and was quoted $550. HUGE DIFFERENCE!! And yes, the lady on the phone was extremely nice and the way she spoke to me I would say she did a really great job. Then I spoke to the manager, she kept telling me how she was on my side and wanted to help. Yes, she too was very nice. Then there was the owner, when I told him that if he was not going to make right and give my mom half her money back since that is what I was quoted that I was would post a review based on this situation he got upset and said “fine if you want to tarnish the name of a small company in an already troubled industry, that’s fine” All he needed to do was honor the quote I received over the phone, so it’s his customer service that did this not me. He did however, remain calm, but when he was getting upset he would just ramble on about business and “Good work” and 35 years in business, Lets just say he was not hearing me. He used an email my elderly mother sent against me as well. This email was her saying she consented to the service but feels extremely taken advantage of. Which they responded with an email for her to contact them. I guess he missed the part about he was to talk to me or would not because I was one he could not take advantage of. Whenever I tried to speak and explain myself, he would say “well it’s obvious you are argumentative, and this is not going to get anywhere” I actually had to say to him “can I speak now?” I guess I should not have given them a week they had to make a decision he had an answer to everything He had no interest in helping me. I know most will not read this to the end. My mom suffers a brain injury, and I am her POA and yes I did tell them that, but they didn’t seem to care because “She signed and agreed!” Also did I mention that while dealing with these people I specifically told them to contact me regarding this matter, and even then, the owner still tried to contact my mother before me. My mom called me afterwards extremely upset because she felt sick to her stomach, she could not understand that less than an hour of vacuuming could cost $1100+. This is how they treat their existing customers!! But hey they treat their new ones real good. More...

Reviewed on Google Maps

11 November 2023

Reviewed on Google Maps

11 November 2023

Technicians did an awesome job on my rugs. Arrived on time and were very quick and efficient. Highly recommend.

Reviewed on Google Maps

18 October 2023

This company is one of the finest I’ve had the opportunity of dealing with. Everyone from their technicians to their support staff to their customer service and management teams. They were a real pleasure to deal with. With a minor communication error, there was a fee that got charged to me, but in the end was fully refunded. I would expect nothing less from this company as they really do value their customers feedback, and genuinely take action to resolve matters in a timely fashion. My hats iff to them! More...

Reviewed on Google Maps

11 October 2023

Excellent service and great pricing

Reviewed on Google Maps

11 October 2023

Ian’s partner called in sick so he came alone. We asked for double the carpets when he came to the house. He accepted our request without a pause. It meant he was at our house for four hours without a break. He was pleasant and courteous throughout. He did a thorough job. We highly recommend super value More...

Reviewed on Google Maps

1 October 2023

Blew out our ducts but didnt actually clean them, dust just goes everywhere. They don’t use the equipment as stated on the website either. Went back in to do them myself and it was like they hadn’t even been done. Dont waste your money! More...

Reviewed on Google Maps

1 October 2023

I phoned yesterday, got in for today. The gentlemen who arrived did an excellent job in a reasonable amount of time. Laurie in sales was so very friendly to work with, and knowledgeable. So impressed. Thank you!

Reviewed on Google Maps

1 September 2023

Best cleaning ever I will get these guys every time I taught they replaced my carpet with a brand new one

Reviewed on Google Maps

1 September 2023

Had my home scrubbed and steam cleaned as well as my stairways. When we arrived to our home, we did a vacuum and found plenty of pet hair in the carpets. The smell was awful. I seemed like they vacuumed, but did not scrub. The stairs were untouched as there was plenty of hair. I called to let them know. That was it. However, they contacted me to offer to redo the steps that were not cleaned again. I hesitantly agreed. They came and offered to do another set of steps for my wife @ the cost of $100. She paid and they did the job. A few days later, the smell was back again despite this was supposedly 'sanitized'. At this point, nearly $500 in, I was fed up and bought a carpet steam scrubber/cleaner myself. On the FIRST try less than two weeks after the carpets were supposedly cleaned, the water came up nearly black. This was in every room. I cleaned slowly and carefully. To date, the smell is 90% better after I bought the tools and did it myself. Did they 'clean' my carpets? I have no clue. From what I could smell and see with my own water collected, they may have done carpet cleaning, but it was a very poor result. Do not recommend! More...

Reviewed on Google Maps

1 September 2023

I applied for a technician position at this company and was invited to an interview with an individual named Shawn, who I presume to be the hiring manager or owner. I arrived on time for my interview and waited to be called in. However, when I met him at the conference room door, he neglected to introduce himself. Instead, the first thing he did was look me up and down and make an inappropriate comment regarding my pants and the tears in them. Shawn subsequently asked me three questions about my resume before returning to criticize my clothing choices, stating that he found them to be disrespectful, picking apart each item on my body. He then proceeded to "mansplain" to me that I would never be hired if I dressed the way I do and told me to take his "advice". I was forced to validate my clothing choices for him. While Shawn talked over me, I explained that the clothes don't make the person and I would hope that he would take the time to get to know someone before judging them by their clothes. It was at this point that I knew he had no interest in interviewing me and I knew this was an unfit hostile environment that I had no interest in working in. (FYI the position said "casual clothes", I was in jeans and a long sleeve. Shawn was in cargo shorts and a polo shirt.) Obviously, I DO NOT recommend their services, and I DO NOT recommend applying here knowing there are men like him running the place. I am disgusted by the complete lack of respect he treated me with and how he conducted himself, and I sincerely hope that none of the employees have to put up with Shawns' behaviour. No woman should be told how to dress by a man and his actions reflect extremely negatively on the company. More...

Reviewed on Google Maps

1 August 2023

Stop calling me! I have told you before, I have written an e-mail, I was promised I would not be contacted. I don't want bimonthly emails either. I used red river furnace once 5 years ago. Now I'm being called by this new owner. A call every other day is absolutely ridiculous. Don't even talk about adding a credit to my account, I will never use your services again. More...

Reviewed on Google Maps

1 August 2023

Ryan was fantastic

Reviewed on Google Maps

1 August 2023

I have them clean my dryer vent and ducts. They are very professional and punctual. The entire staff from the lady who books your appointment to the technicians are incredibly friendly and kind. I get anxious about house stuff and they always take the time to explain things and make sure I know what is going on. More...

Reviewed on Google Maps

1 July 2023

I had my A/C cleaned by Gerry last week and he did a great job. It's about 4 years old now and he carefully cleaned it and checked a few other things. With these plus 30's temperatures this week I was happy to have the unit running in good condition. Thanks so very much. Tracy MacMillan More...

Reviewed on Google Maps

Q&As

We are a local company that is a little old fashioned in that we still believe in answering our phones and building a connection with each of ours clients. If you call us, your call will be answered right away by a Team Member that is looking to earn your business. We believe it is our privilege to be hired to do services for our clients' homes and businesses. We look forward to the opportunity to earn your business!

Services

Duct Cleaning
Here at Super Value, we are experts in Duct Cleaning and taking care of your entire duct system. We have won awards for our duct cleaning. We use controlled extraction to make sure we do the best job possible of getting the dirt out of your duct system, and not just into some hidden nook and cranny.

Cleaning Method
We use a powerful air compressor, whipper lines, skipper balls, and an industrial vacuum to remove dirt, debris, and anything else we can get out of your main ducts. This leaves you with a clean, healthy duct system. The whipper lines begin by hitting the inside of your duct system, dislodging the dirt and debris from the main ducts, while being flexible and able to work without ripping apart, and breaking cables in your duct system. Immediately after, our Technicians will send the Skipper Balls through the system, which pull dirt and debris back towards our vacuum. This allows us to remove as much of the dirt and debris as possible, instead of pushing it into a corner.

Our Technicians seal every vent in your home during the cleaning process to ensure that there is no blow back into your home. In addition to sealing them, our Technicians vacuum out and sanitize each vent individually to make sure your home smells clean and fresh.

We choose to use the steam cleaning or water extraction method to when cleaning carpets. Accordingly, it is the number one recommended cleaning method by most carpet manufacturers.

Our technicians will move and replace most furniture. All furniture will be placed back in its original location with protective tabs placed under all of the legs. Our Technicians also pre-spray the carpets with a spot removal product and an enzyme pre-treatment, free of charge.

Carpets can be walked on immediately following the cleaning, but we do recommend wearing clean rubber-soled shoes or sandals until the carpet is completely dry. Drying time can vary depending on many things such as the thickness or grade of carpet and the humidity of the room. The average carpet will usually dry in 6 to 24 hours. A way to decrease the drying time would be by increasing airflow such as having fans on, windows opened or a dehumidifier. However, it is important to not turn up the heat too high in winter as this will add to the humidity in homes, and can actually add time to the drying of your carpets.

We offer Residential and Commercial Heating and Cooling Maintenance, Repairs and Installations.

The National Fire Protection Agency continues to find that Dryers cause a good number of house fires every year, 32% of those started by Dryers is because of a failure to clean.

It’s an essential, and important part of home maintenance, and it’s easy and cheap as just giving us a call to help you out. Although you will be able to clean some areas of your dryer vent yourself, you should call in the help of an experienced professional to ensure that all areas are also being maintained! Depending on the dryer vent we can either clean it from the outside or the inside, whichever will do a better job, our technicians have the knowledge and ability to do a great job.

A Few Signs That You May Need A Dryer Vent Cleaning:
Your dryer is taking much longer to dry clothes or towels
Your clothes are hotter than normal once they are done drying
You have experienced an increase in your energy bills
Commercial Dryer Vents
We also service commercial dryer vents. Don’t put your business at risk! Every day such tragic stories are in the news where people lose their businesses and investments due to dryer fires. Do not let a dirty dryer vent hurt your business or investment.

Upholstery Cleaning
We can help you with all of your upholstery cleaning needs! A thorough cleaning by Super Value Home Services will freshen, restore and add to the life of the fabric. Our trained technicians are skilled and confident enough to tackle even the most difficult and complex fabrics that most companies Upholstery Cleaningrefuse to clean. Our main aim is attention to detail for the purpose of making sure that your upholstery looks as good as possible.

The majority of upholstery cleaning includes a pre-treatment with a spot removal product and an enzyme treatment. Immediately following, our Technicians will gently steam clean it with upholstery specific hand tools. Next, we will brush and scrub it for added agitation in problem areas (additional charges may apply). For non-wet-cleanable fabrics, such as silk, we use a gentle chemical process that is safe and reliable. Furthermore, our Technicians will always do a patch test in a discreet location to make sure. All fabrics that can be wet-cleaned, should be wet cleaned for the best results.

Leather Cleaning and Conditioning
The most important maintenance step to make your leather furniture last longer is to keep it moisturized. If you are seeing any discoloration or cracking in your leather and noticing it drying out, give us a call!

Our technicians use premium grade leather cleaner which will not only clean your leather but will also keep it moisturized. We can clean your leather love seat, chair, and even the leather seats in your car! Cleaning your Leather Furniture regularly is the best way to protect your investment.

We take pride in our upholstery cleaning and are passionate about all the work we do. Our number one priority is to leave you with the cleanest furniture possible and to provide excellent customer service. Call us for a cleaning quote today!

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