Loading...

Please wait ...

S

Sunset windows Ltd

This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.

About

We are a family run business offering full building services, from drawings to planning at every stage we can support.

1 hire on Bark

Reviews (4)

Leave a review
2/5

4 customer reviews

Loading...
verified
18 June 2022

Conservatory Installation

Sunset Windows having said they were coming to do our front porch on several occasions. This never happened! When I asked for our £500 deposit back and got no response, I reported them to Natalie Cornah from BBC Spotlight SouthWest.
After 9 months from when the Conservatory was finished, he has now spun a load of lies saying we owe him for the Electrics and the Decking and the steps which do not exist. Also he said that Mr Osborne had told them he did not want the patio wall rebuilt because it would be easier for him to walk around. There is a foot or more drop to the path, how is that easier for a disabled person to walk around? He has now demanded by email £992 by the 20th June, sent by email. We do not owe this company a penny, and it is causing me a lot of grief and sleepless nights. I am seeking legal advice! I would not recommend using this company
More...

S

Reply from Sunset windows Ltd

As you can see this customer is intent on causing issues with our company as she has already had to retract one review. Also reported us to the BBC Natalie Cornish, who investigated and decided to take no further action as they have all the facts now. Mr & Mrs Osbourne are aware that there is monies due to Sunset Windows, we will sadly have to resort to legal action ourselves in order to recoup what is owed.

verified
17 January 2022

Conservatory Installation

Having had a beautiful conservatory built by Sunset Windows, we have been promissed that the front porch will be errected mid to the end of February by the boss. He also said that the wall at the back will be rebuilt. So please ignore my previous review! More...

verified
14 January 2022

Conservatory Installation

Sunset Windows did not start the job until 4 months after they said. I will admit that we have a beautiful conservatory, but the wall that was taken down so that they could get a mini digger in has not been rebuilt. Also the step down from the decking to the path is directly onto a slippery drain cover! Wenalso signed up to have a front porch 9 months ago, we were told they were coming a couple of times, and then we were unable to get an answer when we tried phoning. I did go to Citizens advice who wrote a letter for me to send special delivery.
Apperently the Boss is coming out to see us on Monday morning.
More...

17 February 2021

Forget getting a 10 Year insurance backed guarantee and an effective after sale service. We have been waiting a year to get the leak fixed from the Conservatory roof, despite numerous calls to Sunset Windows that have been ignored.

S

Reply from Sunset windows Ltd

We have returned to the site and and fixed the leak it had condensation not a leak

Services

All building works undertaken, specialists in extensions, orangeries, conservatories and UPVC products