Style Essence

Style Essence

Style Essence locationCatford South, Lewisham

(11 Reviews)
Style Essence Reviews

Style Essence Reviews

Review of Style Essence by Cors
1 06/06/2018 Cors

What a disappointment of a salon! After having booked a course of 4 massages with Sunny, I have not been able to use this service as she is incapable of organising herself well enough. Today, when I thought I'd finally be able to get a much needed massage, I arrived only to be told that she was already with someone and if I wanted to get a massage today I would need to wait for an additional hour. In addition to this, she had another client who was claiming she also had an appointment with her at the same time.

Aside from Sunny and her poor time management skills, the facilities here are abysmal. The client bathroom is so small I almost fell into the toilet as I opened the door.

I always try to support local businesses but my experience here reminds me of why so many others don't. The sheer lack of professionalism here is enough to venture into Central London for a more straightforward and enjoyable experience, even if it comes with a (slightly) higher price tag.

The one star that has been afforded in this review is solely down to the fact Google does not let you rate it at 0. Thoroughly disappointing and I would not recommend.

Review of Style Essence by Yvonne douglas
5 19/04/2018 Yvonne douglas

Offer excellent massage services. Enjoying the yoga and pilates.

Review of Style Essence by Sandii Martin
5 16/04/2018 Sandii Martin

Great customer service and activities.

Review of Style Essence by Alexandra Cubitt
1 07/02/2018 Alexandra Cubitt

Really disappointing customer service. I was kindly gifted a Groupon voucher for my birthday in October. I picked up the phone to finally book and appointment and straight away a woman barked that they stopped the Groupon vouchers and wouldn't honour it. She then asked me if I was local, and changed her mind. However, despite the voucher stating Tue - Thursday, decided I could use it on Thursday mornings. No negation and exceptionally rude. Would not recommend to anyone.

Review of Style Essence by GyuNa C
5 28/09/2017 GyuNa C

I don't know why people gave only 1 star tbh.
The place is very clean and neat, most importantly massage is great! I had a massage with Agnes, she's very professional and friendly, I'm very satisfied to have this beauty spa in local near me. I'll definitely go again, this time will be without Groupon deal.

Review of Style Essence by Tosin Odeneye
1 09/09/2017 Tosin Odeneye

Unfortunately we had an unpleasant experience. I booked an aromatherapy massage for my mums birthday as a surprise however when we arrived they told us that they were running 30 minutes behind schedule. They also changed my mothers treatment without telling us. They were short staffed which affected the whole day. The staff were not very apologetic. They also didn't make my mum feel special. She didn't have a great experience unfortunately. This ruined her day to be honest. I would not recommend this place. One positive is that the masseuse was nice.

Review of Style Essence by Sharon Williams muhammad
5 17/06/2017 Sharon Williams muhammad

It's so relaxing and the staff try to accommodate where they can.

Review of Style Essence by My BucketList
1 23/05/2017 My BucketList

Not recommended to anyone!!!! This place is disgraceful. The black woman who is a receptionist it disgustingly rude! It was meant to be a treat for my mothers birthday turned into an argument. No communication between the staff the short black woman needs an attitude check customers should not be spoken to like that. Shouting at my mother and I like we were idiots. Never again!!!

Review of Style Essence by Abigail Opiah
1 23/05/2017 Abigail Opiah

The women who works at this establishment is appalling and rude. She was so rude on the phone and even worst in person. The only reason why I came here was because I received this Groupon massage as a gift. I really don't know how she still manages to work with customers with an attitude like that and I would not recommend this place to anyone. She caused so much confusion and made my experience terrible. I will never come back here again.

Review of Style Essence by Venus Loudon
1 18/04/2017 Venus Loudon

Absolutely appalling. Called up to try and book a massage which was a birthday gift and I was met with the rudest woman on the phone who not only didn't have time to speak to me but also told me that I should get a refund for the massage as they have nothing until June. I wouldn't have gone there anyway following the appalling customer service on the phone. Shocking.

Review of Style Essence by Jan Graham
3 21/12/2016 Jan Graham

Had a facial & no doubt this was good! BUT I paid £50 & expected some gifts (as I was told by the owner ) only to receive a miniature cream that's probably free in a magazine. Anyway back to the facial as I said it was good but it's not worth £50 & really you need a head massage with this & you would probably feel like your getting your money's worth, don't know how much this would be with a groupon voucher but I won't be going back as I'd rather go q hotel & have spa/treatment & lunch for the same price.

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