Steamingquick Cleaning & Ironing ServiceCertificate of Excellence 2019
Redditch and surrounding areas , worcestershire, warwickshire(5 Reviews)
At Steamingquick we supply professional, fully insured, local and experienced house cleaners for your domestic cleaning and Ironing needs and general day-to-day management of your home.
Steamingquick Cleaning & Ironing Service
How long have you been in business?
We have been in business since 2017 and we are expanding more and more as time goes by.
Do you bring your own equipment and supplies?
You have a choice. We can use the equipment and cleaning products of the client's. for £13.00 This enables us to tailor each cleaning contract to what the client prefers to have used in their home such as "green products only, or we can supply everything you need for £14.00 per hour.
What do you love most about your job?
Client satisfaction. Our old fashioned face to face customer service. We always visit new clients initially and draw up a cleaning plan of action/regular rota based upon individual needs and budget. We then write this up, forward it to our clients for approval/amendment staff and clients both receive copies and this helps to avoid any crossed wires. The housekeeper and the client know exactly what to expect.
I'm still hands on and train my staff myself.
What inspired you to start your own business?
I was a professional housekeeper first and noticed that many cleaning agencies never actually met their clients and therefore could not gain a proper understanding of their needs, managers and owners rarely have any housekeeping experience themselves as they have simply bought a franchise. Many do not take the time to carry out DBS checks on staff or properly check out their employment backgrounds. I felt that this was not good enough for a company that is sending people into private homes. I wanted to offer a professional and personalised service.
Why should our clients choose you?
Five million public liability cover
DBS checked staff
Thorough selection process for staff to meet our high customer service standards
No obligation initial home visit and assessment of needs
No tie in period or introductory fees after six months
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