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S

Soper Plumbing & Heating Ltd

Wembury, Devon

(46)
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Reviews (46)

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5/5

46 customer reviews

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27 November 2019

I rarely leave reviews but I really feel this company deserves some praise. We have just signed up to their very competitive boiler insurance and I’m so impressed by their service already. The man who came and fixed my boiler was an absolute pleasure, very professional even when I exploded egg (...don’t ask ‍♀️). I will be recommending this company to everyone. More...

Reviewed on Yell

27 November 2019

I rarely leave reviews but I really feel this company deserves some praise. We have just signed up to their very competitive boiler insurance and I’m so impressed by their service already. The man who came and fixed my boiler was an absolute pleasure, very professional even when I exploded egg (...don’t ask ‍♀️). I will be recommending this company to everyone. More...

Reviewed on Google Maps

14 November 2019

Great customer care and service. The engineers certainly are very knowledgeable and capable, turn up promptly (or call ahead if running late), and very professional. Highly recommend.

Reviewed on Google Maps

9 November 2019

After a heating pipe burst and my living room ceiling collapsing, a call to my insurance company and a lovely young man came out this morning to locate and fix the issue. He was good and efficient. Thank you! More...

Reviewed on Facebook

7 November 2019

Professional, friendly and prompt service with advice given. Efficient admin - both by telephone to book visit and online certificate provided.

Reviewed on Google Maps

31 October 2019

Excellent central heating service from Soper.First class. I highly recommend them.

Reviewed on Google Maps

28 October 2019

We have just joined your service plan and we had a problem with our boiler which was sorted out straight away by your engineer a chap called Leon a really nice and friendly guy, very happy with your prompt service. We were with British Gas for years and were paying a lot more, so very happy with the change. More...

Reviewed on Google Maps

28 October 2019

Very professional, helpful and efficient. Had an issue today and they arrived within the hour, amazing service!!

Reviewed on Google Maps

28 October 2019

Friendly, helpful and reliable. A pleasure to deal with. Thanks

Reviewed on Google Maps

28 October 2019

A very nice young man fitted my new taps for me and did an excellent job. I am very pleased with the reliability and professionalism of Soper’s. I recommend them and will definitely use them again. More...

Reviewed on Google Maps

28 October 2019

Excellent boiler service, quick and efficient. Many thanks.Hopefully we will use your services again.

Reviewed on Google Maps

28 October 2019

Excellent service

Reviewed on Google Maps

19 October 2019

Amazing service engineer called 7pm last night back 8.30 this morning with part and all back working can’t recommend enough and have signed up to their monthly service plan thank you so much

Reviewed on Facebook

18 October 2019

Connor arrived on time and completed the service with minimum fuss. Also answering all questions I had. Great service.

Reviewed on Facebook

29 August 2019

Have moved over from British Gas homecare to the Soper homecare schemes. Cheaper and includes more for the price. They have a standard price for domestic cover. ..not like British Gas who change the price and continually rise it each year regardless of whether there were any call-outs forcing me to phone them each time to haggle over it, knowing they are just trying their luck by upping the price continually with no explanation of how they calculate your personal quote in hope people just renew without questioning it. It is good to know I am paying a fair price now as all customers charged same monthly rate in the Soper plan and when there comes a point that Soper need to up the rate for inflation then we all have the same increase for the same service provision so a fair system. Calling Soper is very easy, no annoying call handling system, if line engaged just leave your details they will call you back as soon as they are off the line with other customers. Two ladies I spoke two both very helpful.Gas safety certificate emailed to me within an hour of the appointment, very pleased with that as with British Gas I actually didn’t receive certificates no matter how many times I called them telling them it had not been sent to me (but renewal reminders they manage to send). Engineer arrived on time, happy with his conduct and attitude (Leon). You have option of annual or monthly payment, done on direct debit with an invoice confirming payments by email. Whole process much easier with soper’s and good to keep money in Plymouth rather than line pockets of a national beast of a company as they have a business unit base here so part of what we pay goes back into the city via business rates and the people they employ. Have not spoken to him directly, however another good thing is that the company is run by Marc Soper a heating engineer who has properly learnt the trade trough being brought up in a family firm and is not afraid to speak directly to customers, not managed by a bunch of suits who don’t know the trade or their customers just know about profit sheets, but by someone who understands what makes a good heating engineering service operate for the customers. More...

Reviewed on Google Maps

29 August 2019

Excellent service. felt very confident with the engineer doing my service. Easy to make an appointment over the phone. Thank you. Will use you again.

Reviewed on Google Maps

28 August 2019

Have been a homecare customer for nearly 12 months, and have had a couple of boiler issues which have been efficiently resolved with minimal inconvenience. Would highly recommend. Thank you Soper Homecare More...

Reviewed on Google Maps

17 July 2019

Excellent service and even taken up their service care plan! Thank you

Reviewed on Facebook

30 June 2019

Excellent service. Nice, helpful people. Well recommended heating and plumbing business

Reviewed on Google Maps

30 June 2019

SOPER Plumbing done my walk in shower ,to perfection through professionals in all they do always cleaned before they left ,so happy with the result I never thought I have such an amazing shower room but they done exactly that I highly recommend Marc Soper. Do it to believe it

Reviewed on Google Maps

8 May 2019

Can’t fault Marc and his team , had a leak and nothing was to much trouble Highly recommend Thank you

Reviewed on Facebook

7 May 2019

Fantastic company prompt polite and friendly and very competitive Thank you for quick response

Reviewed on Yell

30 April 2019

Brilliant service, came as a recommendation from a friend, would most definitely use again.

Reviewed on Google Maps

30 April 2019

Finally found a company that didn't let us down. Turned up on time and in uniform. My partner and kids felt safe whilst the men did their job. Polite and friendly but most of all they cleaned up after the job was done. Well recommended. More...

Reviewed on Google Maps

30 April 2019

Top class company
Did a great job clean tidy and professional and very reasonable on price
5 star all the way

Reviewed on Google Maps

30 April 2019

People are quick to criticise when things don't go as well as they thought and always slower to compliment good service. I have to say that Soper Plumbing and Heating exceeded our expectations when we had a problem with our boiler. Not only did they respond quickly to our emergency but also demonstrated with their infra red technology how we could clean our heating system to make it more efficient and our home so much warmer. Marc the owner was fair in his pricing and I have now signed up to his home care plan. We feel we are now in very safe hands..Simon - Plymstock More...

Reviewed on Google Maps

31 March 2019

Great work and on time, Marc discusses what will look and work best and his team delivers. Highly recommended.

Reviewed on Google Maps

21 March 2019

Amazing work from the soper team. Very reliable and affordable . Will definitely be using soper plumbing and heating from now on.

Reviewed on Yell

27 November 2018

Just had soper around for the annual boiler service, bang on time and great customer service skills ... most def would use them again

Reviewed on Facebook

4 October 2017

Great service from the Soper team. On time, on budget and fantastic service. Restored my faith in builders/plumbers. Thank you Marc Soper for the personal service and understanding our requirements. Highly recommended.

Reviewed on Yell

4 September 2017

Bathroom leak emergency! Called Soper Plumbing and they had a plumber with me in 30 minutes.First class service. Even sorted out all our decorating. Decent team of genuine guys. Thank you Soper Plumbing. More...

Reviewed on Yell

1 August 2017

Very professional & very friendly.

Reviewed on Yell

26 July 2017

I have recently had work completed by Soper Plumbing & heating at my property, and I am very impressed with the high quality and standard of the work I have received at a great rate. Defiantley get what you pay for with the high standard of work!Would highly recommend and use them again. More...

Reviewed on Yell

26 July 2017

I had a new combi boiler fitted last week, the soper plumbing team were very informative and explained everything step by step from the different types of boilers to what he would need to do. They were very efficiate and worked hard throughout the week.I would defiantly recommend them and use there services again. More...

Reviewed on Yell

25 July 2017

I was very happy with the works which had been carried out at my property. The guys arrived on time and advised me of what they were doing, whilst they were there. I highly recommend.

Reviewed on Yell

25 July 2017

This is my third time using Soper Plumbing & Heating. I had a fault with my boiler, I rang Marc for in a emergency call out to my property. The guys came out and they were very quick and knowledge about what the issue, they had also advised me on various works which i will be carrying out in the future.They were very friendly & professional. More...

Reviewed on Yell

25 July 2017

Very fast and efficient.

Reviewed on Yell

27 June 2017

Fast & efficient service, very clean and friendly

Reviewed on Yell

11 June 2017

Had the Soper guys in to replace my boiler. Great job! Talking to Marc Soper I found out that the also do building work and have just recently replaced my front porch and put in a new patio. Again, great work. Clean, tidy and friendly bunch. Highly recommend. More...

Reviewed on Yell

4 June 2017

I struggled to get a decent price for the pump and also a reasonable time to get it fitted. I phoned Soper Plumbing and Heating and they not only had the part readily available, but they came out very quickly to fit it. Professional and polite is how I would describe the service and great value too..! Would highly recommend.Simon W More...

Reviewed on Yell

4 June 2017

Excellent service. Very professional and knowledgeable. I would not hesitate to recommend to all my friends.

Reviewed on Yell

3 June 2017

Friendly engineer and very knowledgeable. Repaired our boiler quickly. Clean and tidy. Great idea with open pricing. Fair and honest. Thank you.

Reviewed on Yell

31 May 2017

Not big into reviews but thought I'd recommend these guys. Although they were 20 mins late (typical plumbers!) I actually got a call to let me know before the allocated time. Amazed!!! When they turned up they did a great job. Will defiantly use/recommend again. More...

Reviewed on Yell

31 May 2017

It was a trip back in time for me. Several weeks ago I had Mark Soper come and measure up for a replacement bathroom in our bungalow. His father Russell Soper fitted the original for me 30 years ago. The latest Soper of plumbing industry has recently finished the bathroom replacement and done a superb job from start to finish. Clean, tidy and great attention to detail. Great team and fantastic job. Five Star service. More...

Reviewed on Yell

30 May 2017

Soper Plumbing attended my property to service a very old boiler. Unfortunately is was very poorly! The Soper team gave me a great price for a replacement and changed the boiler over the same day. Super Service Soper. Thank you.

Reviewed on Yell

30 May 2017

Boiler broke down this morning. Called Soper's and they had a friendly engineer to me within 2 hours. All fixed and working well. Love the open pricing. They showed me their invoice for the parts and charged me on a cost plus 20% basis as per their price structure on the soper.co.uk website. More...

Reviewed on Yell