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Smith Village Home Furnishings

New Salem

(39)
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Reviews (39)

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5/5

39 customer reviews

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2 January 2020

We have found Smith Village Home Furnishings to be our go to choice when considering a furniture purchase. Donna Lee, our Sales Consultant, continuously demonstrates that she understands her customers and their direction. She provides excellent customer service and keeps us up to date with any developments. We highly recommend Donna and Smith Village, for all ones furniture needs! Mark and Debbie DeBowes More...

Reviewed on Facebook

1 January 2020

From the minute you step in the front door you are greeted and not hassled that’s big for me!! After walking around the store for a few minutes you will see why they continually are Voted Best of York and deserve ably so!!

Reviewed on Facebook

16 December 2019

They have a great selection and the customer service couldn’t be better

Reviewed on Facebook

4 November 2019

We had a wonderful experience with Debi and we will certainly go back in the future.

Reviewed on Facebook

23 October 2019

Hubby and I just purchased a beautiful dining room set from Smith Village Furniture.  I love how the store is easily laid out and the variety is very nice too!  The best part of my experience at Smith Village furniture was my sales guy Jimmy!  He was SUPER helpful and very knowledgeable not to mention he had a great sense of humor as well!!  I could go on and on about the service, staff and quality of the store.  Dont think twice about purchasing furniture from this store.  Take my word you wont be disappointed. More...

Reviewed on Yelp

27 September 2019

Jimmy was great! He was very friendly, knowledgeable and patient with us! We love our new mattress!

Reviewed on Facebook

30 August 2019

Best store I've ever dealt with. From quality to sales. We've purchased complete dining room and den as well as bed room. They have always been more than fair . Any problems we had was fixed right away. a great place to shop. More...

Reviewed on Facebook

6 August 2019

Good prices and no pressure

Reviewed on Facebook

5 August 2019

friendly people and lots to choose from. great prices

Reviewed on Facebook

9 July 2019

good deals. nice selection and nice people

Reviewed on Facebook

27 June 2019

Five stars! Visited last weekend, made a purchase, and all was delivered today. Everyone was lovely. I couldn’t be happier. Thanks!

Reviewed on Facebook

26 May 2019

Smith Village replaced a defective fire pit so quickly and completely! That plus the caring service by Jimmy is why we buy our furniture there!

Reviewed on Facebook

26 April 2019

Love this store, great customer service.

Reviewed on Better Business Bureau

22 April 2019

Very friendly, kind, and helpful. Do business the old fashioned way and that is appreciated! Found exactly what I was looking for at a fair price! Cannot wait to get my new Family Room Sofa! Donna Inners very knowledgeable and helped me a lot in finding exactly what I wanted! Her help was greatly appreciated too! Love buying furniture at Smith Village Home Furnishings. Patricia Turk More...

Reviewed on Facebook

18 April 2019

Always great finds and Amazing prices and customer service is 100%Always!!!

Reviewed on Facebook

4 April 2019

We just received our custom built beautiful new sectional and chair yesterday. Everything about our buying experience was fantastic. Jimmy was awesome and was able to answer all of our questions and explained everything thoroughly. Our furniture was completed in the timeframe promised and store communication was excellent. The delivery was on time and seamless. The delivery personnel took great care in handling everything. We highly recommend Smith Village Home Furnishings! More...

Reviewed on Facebook

24 March 2019

They have very pleasant customer service ,affordable for good quality

Reviewed on Facebook

24 February 2019

Great customer service and knowledgeable, helpful sales staff.

Reviewed on Facebook

24 January 2019

HIGHLY recommended! Smith Village has a generous selection of beautiful, high-quality furniture at a REASONABLE price. My family and I (including my parents and grandparents) have shopped there for years and the customer service has been EXCEPTIONAL every single time. I will never EVER shop at some impersonal, overpriced chain furniture store again! More...

Reviewed on Facebook

1 January 2019

We visited today in search of new bedroom furniture for our kid’s rooms. Our sales associate, Jennifer, was absolutely wonderful! From answering our questions, to my back and forth debate on smaller scale kids furniture vs. ‘adult’ furniture for their rooms, to dealing with the two antsy kiddos we had in tow, she did so with a smile. There was zero sales pressure. The kids basketball hoop and play area with snacks was an added bonus for our crew while we shopped. We did end up making a very large purchase, part of which is special order, and all went smoothly. We are looking forward to our delivery and enjoying our purchase for years to come! More...

Reviewed on Facebook

3 December 2018

We have purchased all our furniture from Smith Village. We just ordered a new bedroom set for our daughter and we just love your customer service. Your thank you hand written cards in the mail are always a nice touch, too! Highly recommended! More...

Reviewed on Facebook

12 November 2018

20 yrs ago I moved to PA and needed a dining room table and chairs.I purchased a set back then and I still have it. It is in great condition,but I am seeking to replace it due to an interior renovations. Also seeking a folding wing table to match. More...

Reviewed on Better Business Bureau

31 October 2018

Donna is the best!!! Been there 2 times and shevwas ca great help. Even Jimmy ws a hoot you know Jimmy from jimmyland.

Reviewed on Facebook

26 October 2018

As soon as you walk in your can automatically feel like your at home. Everything is staged beautifully. So much nice furniture and selection is outstanding. And everyone is so helpful and friendly! My salesman was Jimmy. Loved our salesman. He took his time with us. Not pushy at all. He is a GREAT people person. Highly recommend Jimmy he's AWESOME More...

Reviewed on Facebook

5 September 2018

Great prices and great selection!

Reviewed on Facebook

5 April 2018

I buy all my furniture at Smith Village. Love everything, customer service and delivery outstanding!! Great prices too!

Reviewed on Facebook

1 March 2018

Excellent experience from start to finish. We went in the budget store and purchased 2 recliners from Mary Ellen. She was friendly, helpful and most importantly, allowed us to be "free range shoppers"! Our chairs were delivered yesterday. The guys removed our old sofa and set up our 2 new chairs fast and effortless! Thank you everyone. More...

Reviewed on Facebook

4 January 2018

Jimmie and Kathy were extremely helpful. They beat Wolf’s pricing on the same items. I’ll always check with SV before shopping elsewhere and appreciated the hometown hero discount.

Reviewed on Facebook

23 September 2017

Love this place. If you need furniture this is the place to look. Delivery is great also.

Reviewed on Facebook

29 March 2017

I am a second generation customer, my parents have shopped here from as far back as I can remember. I always buy my good furniture at this location. Awesome customer service.

Reviewed on Facebook

23 January 2017

Once again my trip was wonderful and successful! I have been going to Smith Village for 9 years and Jimmy always takes such good care of me! Love him and thus store!! Highly recommend!! They have furnished my entire house! More...

Reviewed on Facebook

7 January 2017

I am thrilled with Smith Village's selections, sales associates, delivery service and customer service department 100%! I first purchased an office desk & chair, a credenza and sitting chair with accent pieces for my office. Loved the way they were carefully delivered and set up! Then purchased a dining set, an electric recliner, and sectional & tables along with additional accent pieces. The sales staff was totally helpful & honest with recommendations and discouraged some of my "color challenged" ideas! Lol! I ended up returning the dining set as it was not a good fit in my new kitchen with NO PROBLEM at all! I highly recommend Smith Village and will always support this family owned furniture store! Thank you! More...

Reviewed on Facebook

22 November 2016

Smith Village has taken great care of me and my family. I appreciate them squeezing us in and delivering our table and chairs for our Thanksgiving dinner.

Reviewed on Facebook

29 November 2015

Great customer service, nice large showroom and the sales guy was a good guy. It's out of the way from where I live but it was a better experience than Wolf Furniture & the delivery fee was half as much! I would have given five stars but the delivery crew took the company down a notch. One of the men was smoking a cigarette outside, right in front of my house, while him & his partner got my brand new expensive furniture out of the truck. Hello common sense? Luckily the smell didn't stick to my furniture or come in my house where I have three kids.  You just can't teach some people to have class. More...

Reviewed on Yelp

13 October 2015

We had a really good experience with this company. Being new to the area and needing to buy furniture, we received many recommendations to shop at this store.  Every employee we encountered were very respectful and went out of their way to help. Delivery service was top notch. We try to patronize "locally owned" businesses as much as possible.  The prices were very reasonable and the showroom was nicely laid out. We especially appreciated not being overwhelmed by pushy sales people. We look forward to doing business with them again. If you are furniture shopping, please take the time to visit their store. It will be worth the drive! More...

Reviewed on Yelp

27 December 2013

Love this place!!!

Reviewed on Facebook

29 October 2013

Great variety of Furniture choices and the staff is so helpful!!

Reviewed on Facebook

1 March 2013

Locally owned furniture store. Nice showroom, easy to walk through and visualize different items. Not overwhelming when you walk in which was nice. Staff let you do your thing, offered assistance but stayed out of the way.Ended up ordering a couch and chair. Arrived when expected. Only issue was with delivery crew and that was worked through with management. Management was very quick to fix the issues and took full ownership and did not offer lame excuses. This is a good business. Prices were reasonable and much less than a few other big names in the area. More...

Reviewed on Yelp

9 April 2010

I have shopped at Smith Village for years because of their great service. The selection is great. The sales staff and delivery men are always very courteous, knowledgeable and helpful. They are head and shoulders above the competition in this area! More...

Reviewed on Yellow Pages

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