SmartStop Self Storage

Came in to rent a space. Dede was excellent with a customer service. My husband and I were very please.

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Dede and Kasey took there time with me helping me at the end of the day, I was having problems rolling my drive-up door down it was stuck. Thank you girls you did a great job. More...

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I was looking for a storage you that I can use for my construction business and I came across these 2 amazing young ladies Dede and Kasey. They had such wonderful attitudes. They were very knowledgeable, and was letting me know all of my options. I let them know when I will me making my decision at the beginning of the month and I will keep this company in mind for sure. More...

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Dede and Kasey are always amazing and giving exceptional customer service.

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Came in inquiring about a unit and pricing for my mother that is downsizing her home, great attitude and customer service from Dede, I let her know that I will be back, once I go over the details with my mom.

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Kasey and dede have great hospitality. They gave me 5 star service with a smile.

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Kasey is very kind and attentive, very good experience

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Thank You Casie and DeDe!! Outstanding customer service! I will highly recommend this storage.

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Friendly, helpful, thorough, and professional. Dede and Kasey are the best!

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Dede and Kasey provided me with excellent customer service.

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Dede was very helpful and quick thanks for the service we'll be coming back

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This morning's attendant, Kasey, is helpful, patient and courteous. She provided the necessary information and was able to simultaneously assist several costumers.

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Dede was excellent. Always providing amazing service.

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Dede a very good Manager. Very good attitude & she very helpful

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Dede and Kasey was excellent

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Dede was so friendly and informative. She made regular calls to confirm my interest in the storage And answered all my questions.

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Dede was great. She is polite and has excellent customer service.

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Kasey and Dede was great

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Deedee is the epitome of what it means to be professional, sweet and organized. I had been taking her deposits for 2 years and each and every time it was a joy! She takes pride in what she does and should be a manager! More...

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Dede gave me great service...I’m a satisfied customer

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When I first stepped foot in the store I was greeted immediately by the store manager DD she wasted no time making sure that I got exactly what I was looking for. Leaving the I was highly satisfied. More...

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Dede was great came retrieved my auctions winnings. Great customer service.

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Dede always helpful when i come pay my bill

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Dee Dee is awesome really helpful!

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I recommend this location of all near Oakland just because of Dede outstanding customer services great with offering deals she is amazing! Made everything so much easier In this process of moving thank you DEDE!!! More...

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DeeDee, has such been a great help here. Anything that I have needed she has been able to help me out, and answer all of my questions. She is absolutely a joy to be in contact with. More...

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I had a wonderful experience with Kasey while looking for a storage unit in Oakland. She did a great job of maintaining communication and following up with me because my schedule was so crazy, she made sure that I had a unit secured. She made the leasing process a breeze and I will definitely refer folks to SmartStop! More...

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DeDe was the best on customer service that oive experienced in a lon time!!!!!

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Dede, she makes it happen.....I mean what else can you say (also nice.....)

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Dede, was absolutely amazing, my husband had won a auction unit, and we were just pleased at the way she was handling the office, it was very busy with other customers and I assume other auction buyers and the phone kept ringing. She never lost her cool or seem overwhelmed it seem as if she was made for this. Just a over all pleasure to encounter. More...

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Great customer service from Kasey. Came in for pricing and immediately felt welcome. Will be recommending this place to my friends and family.

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Dede is always giving exceptional customer service, she always greets me with a smile.

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Dede has excellent customer service. Very profession and attitude was a 10. Thanks Smart Stop

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Dede is always in point with her customer service.

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Dede, was a great help with me today, I had some questions regarding my mothers acct. And to see what other options she had to get her payment lowered since she is on a fixed income. Thank You so my much, we will be in soon to down grade her. More...

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Dede, has been such a great help, she is very professional and concerned and did not make me feel as if the questions that I was asking her was too much, because I had a lot of them, and she took her time with me and answered every single one of them. We need people like her working in every office everywhere. Not to mention I was having a very bad day and she definitely lifted my spirits. Again, Thank You So Much Dede More...

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Kasey was a big help today came in looking for storage and she answered all my questions and concerns. I'll definitely be coming back to rent when my company approves.

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Dede was Exceptional, she went over and beyond my needs answered all of my questions that I had for her regarding my storage needs. She was very professional and I appreciate her for making me feel so comfortable in this process. More...

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Dede was very helpful, to me this morning, I am just shopping around for a storage facility, because I will be out of the country for about 3 months, and she was polite, courteous and very professional. She answered all of my questions that I needed . More...

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Thanks Dede for your kind service!

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Dedede and Kasey was amazing today they helped me with my needs.

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Dede, was so amazing. She went over and beyond my needs. I Appreciate her explaining to me in details on what I needed to do regarding the issue I had with my acct. Customer Service was A1 perfection. More...

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Dede was great, she waited for me after hours, until I was completely done with my rental.

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They are very reliable and kind people

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Dede and Ryan was absolutely amazing with those two working together. They took great care of me and my family. A1 service.

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