If you live in Augusta, Georgia, you understand that having a quality air conditioner is not a luxury, but a home essential. If for any reason your air conditioner ceases functioning, it is imperative that you combat the dilemma as quickly and efficiently as possible. After all, you want your family in immense discomfort for as little time as possible. Whether you require repair, replacement, or initial installation, Sig Cox Augusta Air Conditioning has you covered. With experienced staff and state-of-the-art technology, we have what it takes to get your AC unit working better than ever before. If you would like more information, we encourage you to call 706-722-5304, or email firstname.lastname@example.org.
Thrilled with the services from Sig Cox especially on a recent late Sunday afternoon service call. Thank you so much for getting my air conditioning running on such short notice.
We have purchased two units from them and have always had great service! You can't get a more trustworthy company!
Was excellent from office personnel to installation! Doug who ga e us the estimate was kind enough to bring us two window units to use until they could install our central unit. Cory and Jamal installed the unit and was very professional and kind! Would definitely recommend Sig Cox to anyone needing their services! More...
Cory, the Sig Cox technician, did an excellent job. I appreciate his attention to detail and desire to do a good job. Because of the service that Cory provided I highly recommend Sig Cox for heating and air conditioning maintenance.
A big thanks to Technician Jimmy. He’s been to my house twice now for two different systems. First fix was quick and haven’t had any issues since. Second visit today, different system, not an easy fix. Took a lot of troubleshooting and thought. Jimmy found the loose connection. Fixed the issue again. I can’t say how awesome it is to know that I have a reliable, honest, and frankly cool dude to call if I ever have any issues. Sig Cox clearly employs the right people. I will continue to use this company as long as I need service and installation. More...
Helped me out quickly and efficiently. The best service I have ever had in Augusta. Techs, and staff are friendly, courteous, professional, and very importantly respectful, and thorough. Thanks Sig Cox
Service was prompt. Everything was explained in detail. The tech, Nolan, did a great job. Thanks.
Excellent customer service by both the dispatcher and the service representative. Will definitely call for all future service needs.
Awesome company!!! They take care of my rental home so i don't have to worry about my tenants being without efficient air or heat. Just call them up and they take care of the problems should any arise More...
Happy with my signature maintenance plan!
Jimmy was on time and professional! He answered all questions concerning my system and offered tips to ensure air temperature around the thermostat wasn’t hampered.
Our technician, Brandon, was on time and explained everything to us as he was working. He was also patient in helping us set up our thermostat and understand it. As a result, we decided to have Sig Cox take care of our air conditioning and heating system, signing an annual contract. More...
they always do a great job
We have been Sig Cox customers for over 15 years now. When the AC unit went out (in July) we knew who to call for fast, professional service. Had a technician out right away. He did what he could but a new unit was needed. John and his team got the new unit ordered for us and promptly installed. The installation team did a great job getting us up and running, and left everything neat and tidy. Would recommend without reservation! More...
I'm a very satisfied customer. We installed a whole house dehumidifier and every one from the sales consultant to the installers were professional, knowledgeable and responsive.
You might not realize the value of their Maintenance Plan up to the time you really need it,which will be unexpected, and very inconvenient. Having experienced that situation, I can only say that the company responded as a team. Over an extended period of time they worked on my problem until the issue was corrected. And the issue was of the nature that it only occurred after they left my house, and I had to try and explain what was going on, but not provide any physical indication of a problem!Thank you......great value for your time and professional service More...
We were happy to be with Sig Cox because when our A/C went out, they came the next day.
Robert H. J.
We have been dealing with Sig Cox since we moved to Augusta in 1974 7 have always been pleased with the service. We certainly will not change!
Service Technician was very polite and professional. Explained everything and cleaned up as if he was never there.
Sig Cox installed and now maintains our AC. They are responsive, thoroughly, and work through Costco on pricing so we were very satisfied with the cost.
They were actually early but called ahead had us working in no time
My Central Heating and Air was very old and due to the recent hot weather, I was in need of a new system. I called several companies seeking assistance and only Sig Cox was able to come out the next day for inspection and pricing.
From the Owner of this business, Director of Residential Sales to the two Technicians that came to my home were very professional, returned all my calls, showed up on time and delivered outstanding service and a quality product.
I highly recommend this company for any HAVOC service. Thank you John for having and providing a HAVOC company that truly provides 5 Star Customer service. More...
Lennox heat and air from tech sales customer service and installers did a great job on time and very experienced in there fields. I would recommend them to every one. They put a new gas pack. System in no problem put it in and check system It get cold at 78 79 have to turn it down some. More...
We have been with Sig Cox for over 15 years & would recommend them to all our friends & family. They take care of 2 houses that we own. We are under the yearly maintenance contract which gives us peace of mind knowing if something happens to our units, they will be there to fix it. Thank you so much!!! More...
Sig Cox installed my systems many years ago. They presented the different options. Their price was the best. Installation was smooth. They have doing my service ever since. It is always schedule quickly. the work is done professionally. The tech is courteous, explains what needs done and leaves a spotless work site. More...
Our AC unit was not functioning and a technician came over to diagnose the problem. Once the problem was diagnosed, we were told that a part needed to be ordered and it would be 5-7 days to get it. Well 14 days later a technician came to the house and fixed the problem. The company did what they could but I think that 2 weeks is a long time to wait on a part since you can usually get them over night if you want to. That is my only complaint is that it took way to long for the parts to come in. I realize the company don't have a lot of say so in that but I believe that it could have been worked out. More...
Took care of thermostat issues...everything is working great now!
Sig Cox is always there and very helpful! Even though it was after hours and on a Sat. night, they came and found and fixed the problem.
Dr. Kerribing Judyth
Excellent and prompt service.
The service was great. Was able to explain everything, make recommendations to what was needed without going overboard. Installation went smoothly, about 5 hours. Installers were professionals and made improvements in the layout and drainage. Definitely worth the service. More...
Will definitely recommend Sig Cox and will be using them again
We switched to Sig Cox for HVAC maintenance a few years after our new home was built and we have been 110% satisfied ever since. In that time we have had extensive new work done and chose Sig Cox for each project... and have been completely satisfied with the quality of the work and the professionalism of the staff. Can't recommend them enough for your routine service AND new projects. More...
We have a contract with Sig Cox to service our A/C system twice a year. Their technicians are very courteous, knowledgeable and thorough. We are always pleased with their service and our unit works better whenever they finish their routine maintenance . Would recommend Sig Cox to all. More...
We called Sig Cox over Memorial weekend when our air conditioner went out completely because the company we had a contract with said it would be a week before they could send someone. The gentleman I spoke with was so pleasant and helpful, and even though we were not established customers, he sent Jimmy, a wonderful serviceman over within the hour, and he stayed until he fixed the problem and had everything working fine again. I was so impressed that I have now signed a contract with Sig Cox and I feel relieved to know that I have finally found a company that cares about their customers and takes pride in their work. More...
Great service consistently.
Great service. Arrive on time or early, thorough. As always GREAT!
I have used Sig Cox for many years. I continue to be very pleased with their service of our heating and air unit.
I had my air conditioner go out last week and a technician came by at 9 pm to check it out. He couldn’t do a thorough inspection due to a lack of light. He came back the next day and let me know it could be repaired, but recommend we replace it. I decided to go ahead with the replacement and a new unit was installed within two days. More...
We have been a customer of Sig Cox since 1977. We have purchased two units from them which they installed and we have continued to participate in their maintenance agreement. Their service is truly excellent. Their employees are courteous and knowledgeable. They arrive with the tools and parts they need to complete the job timely and efficiently. More...
Everything was satisfactory, the tech. Brandon was very polite and professional. He arrived at the destinated time that was given.
Will definitely call SigCox again!
Ginger Green Townsend
The customer service is excellent. When our unit began to fail during a heat wave and with a holiday approaching, they delivered and installed 2 window units until our system could be replaced. We had a new AC within 2 days.
My air conditioner had a communication error. I called Sig Cox and they sent someone out that afternoon and my air conditioner was working again!
Lonnie and Ginger T.
We were more than please with the prompt response from Sig Cox Heating and Air. Our system was failing during a heat wave and a holiday was approaching. They assessed our condition and supplied 2 window units until our system could be replacement. The system was replaced within a few days of our initial call. More...
This is my second time using them. They actually came out same day. Did not up sell me. Added refrigerant and I’m good for the summer. Will stick with them.
When my old compressor failed I called my former vendor on a Saturday morning and they could not get to it until Monday. We were in the high 90+ degree days so we could not wait. I read about Sig Cox in Angie's List and they sent a tech who recharged the refrigerant and we had cold air for 3 days before it proved we needed the new unit. That was agreed on Tuesday and we had cold air again (now for good I expect) on Wednesday. Plus they loaned two window ACs so we could work and sleep in the house. I love them. Doug especially, but all three of the technicians were great. I asked a lot of questions and they were eager to answer. Great culture Sig Cox. Thanks. More...
On time, good work and a fair price --
Brandon was great. He was on time and was efficient and thorough... Great job
My unit installation required a little more effort , skill and modifications, heating is yet to be tested, but so far excellent workmen ship.
Such a charming gentleman, I adore our tech Brandon. He was quick and efficient. Came out just a few hours after I called in. Would absolutely recommend.
Great service starting with Doug who explained our options and after assessing square footage of both controlled areas, came up with the way ahead for installation. Miles and James arrived for the installation on Tuesday, May 14 at 0830. Right on time, which is most unusual these days for contractors. They were sharp, introduced themselves and went to work on installing two complete systems in two days, in our crawl space. Very importantly, they removed all debris to include two humidifier units that had either just fallen off from old age or were removed, apparently years ago leaving large holes for both units. They repaired the holes and cleaned up to include relighting both hot water heaters in the house. These two are the kind of employees every company wishes they had representing the company to the customers. Doug handled the admin with professionalism and knowledge. All in all a SUPER experience. It is worth mentioning that this purchase begin after talking to Pete at COSTCO. He was a great start for this purchase!!! More...
Jimmy came promptly and did a thorough job of checking out and cleaning both the interior and exterior air condition system units. He also gave me a current analysis of this system's capability which he found in fine working order. I was naturally pleased with the result but also satisfied with Jimmy's thoroughness and commentary.
Arno Safran More...
Anne M Bell
Their Professionalism !!
I was very impressed that the company called for their annual inspection of the a/c unit before I had a chance to schedule an appointment. The staff and tech's are ALWAYS friendly and helpful. I applaud them all with their knowledge and with the highest number scale. I would not call anyone else, as this company is GREAT ! More...
misunderstanding with scheduling but after calling to get status, the tech came within the hour.
We had some A/C issue and called Sig Cox! Excellent customer service starting from the telephone conversation to completion of the job. Would highly recommend!
Doug D quoted us on a new upstairs heating/AC system and scheduled a technician to determine if the heating system could be repaired. After the technician reviewed his conclusions we committed to the new system. Doug brought us window AC units to help until the new system could be installed. More...
Jimmy did a great job - he's very knowledgeable and a good serviceman !
Robert H. J.
We arrived in Augusta in 1974. The previous owner of our "new" house, one Norman Boatright, told us to renew the services of Sig Cox to take care of our heating/air conditioner systems and don't even consider anyone else. So we didn't and are still glad we listened. Incidentally, we were the main ones who helped break "Bubba" in and start him on his career upstairs! We have nothing but good things to report about Sig Cox, from top to bottom and plan to remain satisfied customers. More...
They have, over the four years that I have live in Evans, responded quickly and kept my heating and air conditioning working. That's the kind of service I want and need. More...
As always, you guys do a very good job and my refrigerators and AC are working perfectly!
I give Sig Cox five stars because of Brandon . He is very professional and thorough in going over my heating & air conditioning. When Brandon tells me everything looks good, I know my AC is ready for the summer. More...
We have been customers of Sig Cox Augusta Heating and Air Conditioning since 1996, so I feel we can tell how well they serve their customers. We had Sig Cox install our Heating and Air Conditioning, as the previous owners had sized the units wrong for the sized of our home.
We have always been on their maintenance program, paying a little each month to have a Spring checkup and a Fall checkup. This keeps out units in good condition.
Excellent rating from calling for an appointment, arrival on time, and professional service on our Heating and Air Conditioning. Office Staff and Technical Professional are to be commended for the great job they do daily, and how professional they are with their customers. Thanks to you each individually!!! More...
very prompt and courteous service on a Saturday and an emergency we are grateful
After a week without AC (bc I was waiting on my warranty company) I ended up calling Sig Cox on a friend's recommendation. Nolan showed up at my house within an hour, was super thorough and fixed my issue. So grateful! More...
I have been a Sig Cox customer for over 15 years. I am always pleased with their service.
everyone was very professional and courteous. my new unit is so far working great
Quick response; fair price; courteous and superior service
Great service, professional technician. Fixed our issue quickly and effeciently.
personnel was professional and courteous
Always have the best experience with Sig Cox. We have been customers for almost 10 years and have consistently received excellent service. We had a new Lennox unit installed this week and they made the entire process easy. The technicians/staff are knowledgeable and very helpful. Highly recommend Sig Cox. More...
Excellent service for the past 14 years
Bought our unit from them several years ago and have been very satisfied. Always there if we need them. Professional, caring and courteous service!
Excellent and professional service. Definitely recommend to anyone looking for a company to install new AC unit in their home.
Very impressed with their service, tech was polite and professional
There is no better A/C and Heating Service than what Sig Cox provides. We live in a world where many business services promote quality, but still provide mediocre or substandard results. Not so with Sig Cox who will never leave a job until they know that they have done a quality job and then stand fully behind their work, giving my wife and I peace of mind. More...
From start to finish the service I received from Sig Cox was fantastic. Very professional and courteous. Would highly recommend to any home owner looking for a new unit.
The folks at Sig Cox are professional, neat and polite. I have used them for almost two decades and have never had a problem. I highly recommend Sig Cox.
Professional, courteous, neat, efficient and friendly. We have used Sig Cox for nearly two decades and have always been pleased.
Sig Cox always arrives at the specified time of service. They conduct their service call in an expedient and efficient manner and provide thorough explanations of their actions.
Professional and with customer focus
Prompt same day service call with repairs.
They have been servicing my ac and heating system for several years now. They are on time complete the job and clean up after themselves.
They were in and out in just a few hour of a complete install. Very professional and answered all of my questions.
Wife booked service thru Costco. Excellent service all around in replacement of HVAC and furnace.
I called Sig Cox Heating And Air Conditioning early in the morning. They were not open yet but someone called me back within 30 minutes. The technician arrived shortly after. He inspected the system and found that the control board or motor had to be replaced. He left for a brief moment to go pick one up at the shop and had the part installed in no time. I really don't think it even took an entire hour. I am really impressed with the service and the speed at which they were able to get out to see me! More...
I've been a customer of Sig Cox Heating And Air Conditioning for some time. The latest visit was because I had tried to use a brush to brush the debris out of the furnace. I broke off a piece of one of the parts by accident. I called Sig Cox Heating And Air Conditioning; Jimmy was in the area, and he came right away. He cleaned everything out and got the part and installed it. He got the furnace running right away. He explained everything to me. He told me they'd be glad to come out for routine cleanings. He answered every question I had. Jimmy was very polite, patient and courteous. Whenever I have any problem with my HVAC, I would surely like Jimmy to be the person who would do my service. More...
I will continue to recommend Sig Cox Augusta Heating and Air Conditioning. Whenever I call them out they always fix the problem they are called for. They explain what they are doing. They do their work and they do what I asked of them. They follow-up with me on everything and are really wonderful to work with. More...
The technician was knowledgeable and courteous. He diagnosed the problem (failed condenser fan motor on our heat pump), secured the part, and had repaired in a couple of hours.
I have used Sig Cox Augusta Heating and Air Conditioning a couple of times now, and they really do a great job! They are quick and efficient, They show up on time, they are polite and courteous, they tidy up well behind themselves, and they are professional. One time they came out to fix something, and the next day I experienced some kind of glitch. I called Sig Cox Augusta Heating and Air Conditioning, and they came right out and quickly resolved the problem. I didn't have to wait around for week like with some companies. No. They resolved it right away, and I really appreciated that! More...
I am so pleased with Sig Cox Heating and Air. They are now my "#1 Go To" after finding them a few years ago! I am a Realtor and also manage some rental property for my clients. They respond so quickly!
I had an emergency situation with a property and they were sooo helpful and resolved the problem very fast. They are always professional and friendly! I now use them for my own home and would highly recommend them! More...
Have been a customer of Sig Cox for about 3 years now. Professional and timely!
Nothing but positive things to say about Sig Cox. Good group who really care about the customers.
I have used Sig Cox for years. The service is first rate from the person who answers the phone to the person who does the repairs. Always friendly and efficient and the craftmanship is excellent! They get it right the first time!!!! More...
I never have any problem with Six Cox .We have been with the company for many years.They go above and beyound to help their customers.Jason and his Techs are awesome.They are honest and reliable. More...
This was the first time we have used Sig Cox Augusta Heating and Air Conditioning. They installed a new hvac system in our home, and they did a very good job. Mike and John did the installation, and they were fantastic.
We had a couple issues afterward but they were very responsive to fixing the problem. Doug, Jason, David and Debbie were very helpful too. They answered all our questions and are willing to talk to us any time. We would recommend them to our friends and we will use them again. More...
Sig-Cox installation team called in advance letting us know when they would be here, and arrived when they said they would. They were obviously very competent, and did a very neat installation job. I was impressed by the quality of their work. Thanks! More...
Sorry it has taken me so long to respond to your review. Your tech was very knowledgeable in his profession, pleasant and polite.
I will most definitely recommend the services that were rendered on my unit.
Thanks again More...
It's been 5 years since I had my new unit installed by the wonderful folks at Sig Cox. The whole process was great. From start to finish, they kept me informed of what they were doing and how long it would take. The new system worked perfectly from the start.One day, and one week later, they called back to make sure I was satisfied; that the system was cooling properly and if I had any questions.This past month, I had them come out to check on my system and make sure it was ready for the heat of the summer. The serviceman took a look and noted that there was some minor work that needed to be done, but nothing out of the ordinary. And NO NEED to buy any of those expensive packages other companies offer. Everyone says it, but Sig Cox really does treat you like family. More...
Great job performing routine cleaning and maintenance. Tim was courteous and professional. Great price, too!
Robert H. J.
We have had Sig Cox et al taking care of our heating and air conditioning needs since we moved to Augusta in 1974! In case some of you are from Chapel Hill that's 44 years! You all were recommended by the precious owners of our house, one Norman Boatwright. We are glad we listened. We started with the older Sig, and then the younger. We even broke "Bubba" in! We have nothing but good things to say about you all. Keep it up! More...
Prompt and on time, very professional, explained everything that was being done. Will definitely use them again for my HVAC needs
The service is fast and good
Arrived sooner than expected to repair my heating unit.
I have two new units installed. They came on time and did a good job. Very satisfied.
Will definitely use again. They were knowledgeable, efficient, and leave the site clean.
The best service and quality technicians!Thank you Jason Gay and Andy
Jimmy did a good job of explaining what needed to done. The issues I addressed were resolved for a reasonable price in a timely manner. Will use them again.
The technician was efficient, on time, and quick to diagnose and repair the problem.
Very nice service providers! They did a great job!
When I call, they respond and fix my heating and air conditioning problem expeditiously.
I am very pleased with the service from Sig Cox. I highly recommend them.
The two gentlemen who showed up to install my new ductless a/c/heater unit were on time, very professional, and very careful not to mess up my house. They were courteous and did the job in one day. The finished product looked good and they were explained how to use system to me and my wife very well. The sales representative was also very professional, courteous and precise in his explanation of the system as well as the estimate, which was right on. I would definitely recommend Sig Cox to my friends even though this was the first time I have used them myself. I am changing my service contract for both my big unit and the new one to Sig Cox. More...
We have use Sig Cox for our heating and air needs for several years and recently had them upgrade our HVAC to a new zoned system (so solve long standing issues with parts of the house not getting cooled or heated properly). What an amazing experience, from the planning to the execution.... Doug and the SIg Cox team did an amazing job. Not only did it solve the cooling problem, but it brought new life to our current HVAC equipment. Can't say enough good things about this company!!! More...
Very professional and technically sound! A pleasure doing business with!
The best experience once again. Huge thanks to Jason Gay and technician, Andy
I had a wonderful first experience with this company, where they offered next day service and definitely went above and beyond to make sure my AC was fixed that day from a clogged pipe. Reasonable pricing. Very nice people. Then a week later, we had a separate AC issue (display stopped working). We went out and purchased a new one ourselves, but had difficulty with programming. We called at 930pm and Jason talked us through the entire process! He was so kind and willing to help. This was free of charge! Will definitely continue to use this company and recommend them to others. Wonderful customer service during both experiences. They care about their customers. More...
Brandon did an excellent job....replace a broken part inside unit....it has been working fine since...very professional and I had a very favorable experience with Sig Cox. I would recommend them to anyone.
Sig Cox has always been very reliable, offering excellent service in a professional manner each time they've come to our house during the past ten years or so.
On time and everything works!
best in augusta
Anna C. Harris-Parker
Great service! Friendly, professional, and thorough, Nolan spent three hours inspecting our units. We had two small issues with drains; he resolved those free of charge. When he was finished with his inspection, he double checked both units to make sure they were running properly inside. He even secured our two upstairs filters so they would stop rattling against the return gates every time the AC turned on. We're happy to be new Sig Cox customers. More...
I left a message after hours and was happily surprised to get a call back within minutes. The technician, David showed up earlier than expected, was very friendly & professional, and fixed the problem quickly! It was more expensive than I expected ($234 for the service call and replacing a burnt-out wire powering the compression unit) but then, I don't know what to expect, and would be willing to pay more if the problem weren't solved quickly! Overall, they took care of it and we're very comfortable now! More...
This is the 1st time I have used this company and they were great. I just wrote reviews on 3 companies that were not great. I was able to get someone to come out in a timely manner and the technician was professional and friendly . Also the front desk was professional and helpful. This is my new HVAC company More...
They have drastically improved my quality of air conditioning. Before, my air conditioning wasn't circulating through the entire house correctly or effectively. They fixed the circulation issue and months later it's still fully functional. Definitely worth the investment. More...
My air condition system went out, Sig Cox was recommended so I called them. Technician Andrew came out, was on time, and he properly diagnosed the problem. He had the part ordered. When the part came in, Nolan installed the part perfectly. Both technicians were very professional and knowledgeable. I even talked to the owner of the company who is involve day-to-day with his company. Very nice people to deal and they really go beyond what's expected to help you get things fixed. I highly recommend Sig Cox!! Ask for Andrew or Nolan, they know what they're doing!! More...
By far the best HVAC company in Augusta GA. Very professional, on-time, and extremely helpful. They even gave me a coupon which saved me hundreds! Thank you!
I’ve shopped around with other HVAC companies in Augusta, and Sig Cox is by far the best. Great service, great prices, great people.
Absolutely best heating repair company I've ever used, thank you all so much, 5 star service.
Very good experience. The Service Technician, David, went above and beyond to assist us in our AC repair.
Ashley Vogel Marks
We had a heating and air company we were satisfied with, but when we needed a new unit we went with Sig Cox because of the deal we couldn’t beat. We have been SO impressed with everyone we have worked with, from the customer service, to the salesman, to the technicians, they are all so friendly and professional! We will be loyal customers from now on! More...
Thank you for keeping our AC/Heating up to date service wise.
I was able to get a 'same day' appointment to have my heat pump repaired. The young man that came was on time, courteous, very helpful, and obviously knew his business, even thought the unit was 30 years old. He explained the options available for a long term solution, and followed up with emailed estimates later the same day. I will definitely use this company in the future. More...
Good efficient staff always prompt when service is scheduled and they keep the same people who are familiar with my home
Efficient well informed staff
Technician, Brandon, arrived on time and quickly diagnosed problem. Serviced AC. Great company. Would recommend.
The air conditioning unit in our upstairs bedroom was freezing up, so we reached out to Sig Cox Augusta Heating and Air Conditioning for assistance. Their worker came out on time, put more Freon in the unit, and did a great job. He was very professional and respectful of our home. I've been using Sig Cox for two years now, and they have always done a good job. They show up when they say they will, and never make stuff up in order to sell us a product we don't need; they're very honest. More...
Overall quick response and accurate diagnosis and repair.
Great people. They do a great job. Would always refer them to anybody.
Great service and HONEST ! They take care of their customers
Excellent service and quality work are
what you get when you call Sig Cox!
Michelle Paulus Winter
Great customer service! Will always recommend to a friend.
Margaret McCarthy Hunt
Thank you Sig Cox heating and air and Gary for promptly taking care of my ac emergency. Water was leaking thru the ceiling from the upstairs unit! Reasonably and promptly repaired by Gary. More...
On time every time great bunch of guys! Your only call for home or office heating and air
They are very sweet people who care very deeply about there customers. I am glad that angie's list directed me to them. The are very good at what they do! I am going to keep them as my permanent a/c & heating specialist. More...
Barbara Olson Baggott
We were impressed with Brian of Sig Cox this morning when he came to inspect our air conditioner. He was professional, efficient, and gave us several pointers. Thanks, Brian.
Karen Seraballs- Timbers
Very good customer service and the tech was very knowledgeable and did an excellent job. His name was Brian and I would recommend him do my work again.
Their service guys are so nice, funny, and just great to be around. Oh yeah, they get the job done too!
Better than most and very affordable came right out to do an AC inspection and were honest about it.
Outstanding, professional timely service and commitment to quality!
My air condition system went out, Sig Cox was recommended so I called them. Technician Andrew came out, was on time, and he properly diagnose the problem. He had the part ordered. When the part came in, Nolan installed the part perfectly. Both technicians were very professional and knowledgeable. I even talked to the owner of the company who is involve day-to-day with this company. Very nice people to deal and they really go beyond what's expected to help you get things fixed. I highly recommend Sig Cox!! Ask for Andrew or Nolan, they know what they're doing!! More...
Although I had to wait until late in the day, I was kept informed of my status every couple of hours. Also, the technician who did the work shared with me what he was doing and why at key steps in the process.
They came on the same day I called. The person who answered the phone and gave all of the info. as well as the technical who came out (Brandon) were informative and polite. Kept me informed of appointment time. I will call again when needed. More...
I called in the morning and they were able to make it out that afternoon. They had my A/C running with in an hour. I would recommend them to anyone.
After having another Air Conditioning company out twice in one week I call Sig Cox, Wow, night and day between the two company's. I now have a lot of water damage in my ceiling because the other company didn't stop what was happening, which was not finding the switch broken to stop the over flow of water in the pan after the coil had frozen, the other was they told me after I had to ask the lady in the office if he checked and blew out the drip line that would have drained the water out side, she said he answer and said yes he had. When Sig Cox came they spent an hour upstairs vacuuming the pan of water and then disassembling that pipe which was totally stopped up. I will never call anyone one else except for Sig. So professional! More...
We just had routine maintenance done on our unit. Service Tech showed up on time and was very nice . He spent quite a bit of time making sure that our units were properly cleaned
Great service with a helpful attitude
always on time and effecient
Anytime I have an issue with my A/C they are quick to respond and they fix it the first time.
This company did some work for my mother-in-law, of which she was quite pleased, so she recommended them to us. We had a downstairs unit that just wasn’t putting out any cool air. They came by post haste and assessed the unit, gratis. Of course it was a compressor failure so we had to make the hard decision to buy a new unit or fix what we had. The advice we got from our man on the scene was honest and sincere.
Since we had an older unit that used the phased out Freon and compressors are ugh, expensive, we went with a new unit. We decided on the Amana since it had a lifetime warranty on the compressor and rated well in Consumer Reports.
A month later the other unit failed and we replaced that as well. Six Cog worked with us on the price, we were never hassled on the payment, nor did they demand any payment on the spot and never did I feel pressured into anything. The install was smooth, fast and highly professional. Both units fired up, granted a month apart, and the house was cool almost immediately.
This company has a great reputation from what I can garner in the community, and I’m here to tell you that I recommend them highly as well. Please note that this is first recommendation I have ever put online. More...
Doug the sales guy worked hard to find the exact unit and to earn our business. The team he sent to install were professional and cleaned up after themselves. I was torn between two companies but the salesman made the difference, as is generally the case. We are very pleased with our new unit. Doug followed the number one sales rule, HE LISTENED. He didn't try to tell us we were over buying or that we didn't need a 3 ton unit. He LISTENED and that is how he earned our business. ♥️ More...
Robert H. J.
Sig Cox & team have taken care of our heating & air conditioning needs since we arrived in Augusta in 1974. For those of you from Chapel Hill that is 44 years ago! We have nothing but good things to say about them. They and their service are always above and beyond. The most recent technician, Brandon, needs a medal and/or a raise! He ranks in there with Bubba who we broke in in 1974! More...
I have used Sig Cox Augusta Heating and Air Conditioning before. This time, they came out and installed a gas pac for our heating and air conditioning unit. The technician was knowledgeable and professional, and he did a good job. He answered all my questions and I appreciated that.
Their customer service was very good, too. They were polite and courteous, and they sent the technician out to us as scheduled. I felt that their pricing was very reasonable, and I will use them again. More...
Very professionally installed
Good company always on time and they send a technician who has been to my home before so he knows where the stuff is and when to change a part
We highly recommend them! They were a day late due to weather but overall they were fast, professional, knowledgeable. They apologized for starting late but they make up for it with their speed while doing good quality work.
We purchased a new HVAC/AC system from Sig Cox Augusta Heating and Air Conditioning. This was our second time using them for purchase and installation. They are gentlemen and very nice, when dealing with me. They are extremely good in character and that is hard to find anywhere! The were terrific in getting the unit installed and ready to use the same day! I could not be happier! More...
I have been using Sig Cox Heating and Air Conditioning for 10 years now. Recently, they came out and replaced a mini split unit for us. The tech was professional and knowledgeable, and he did a great job.
They quoted me a price for the new unit, but their supplier couldn't find the one I was supposed to get, so they gave me a better quality unit for the same price. They really do go the extra mile.
Their customer service was great. They got out there fast, and they worked around my schedule. They gave me such a great deal, I figure they are always going to take care of me, and I will continue to use them. More...
Sig Cox is without a doubt the best customer service I have ever experienced with a heat/AC company. They are experienced, thorough and always communicate with us on what they are doing.
By far the best HVAC company in Augusta. Technician was professional and personable. I'm not an AC expert, but it's working again so what else can I say? Highly recommend!
We recently needed the heating system in our rental home replaced. A friend had recommended Sig Cox, and after they came out to see what we needed, they were with in our budget, and we had the job done within a reasonable time. The one thing that I appreciated the most is that they offered more than one option so it was affordable for us. The best thing is that they cleaned up so well when they were done. More...
They have always given great service and treated me well when I needed a new heat pump
best of the best
Jimmy represents your company in an excellent manner,
Sig Cox came out promptly and fixed my air conditioning. They were courteous and polite.
This was the first time I have ever used Sig Cox Heating and Air Conditioning. Brandon came out and he told me that I had bad thermostats that needed to be replaced. He explained everything to me and that eased my mind. He was super helpful and he got the problem resolved. He was knowledgeable, professional, and just a great guy all the way around. I can't say enough good things about Brandon.
Their customer service was very good, and they worked around my schedule. Their pricing was fine, but I didn't shop around. I read the reviews, and good reviews and good service are worth a lot more! I highly recommend Sig Cox Heating and Air Conditioning to anybody who need air conditioning and heating services. More...
They are prompt, knowledgable, friendly and courteous.
The young man was professional and came across as honest and friendly. I was very comfortable with him coming into my home. He did not seem to mind answering my questions. I will likely try to ask for him if I need help again. More...
Sig Cox did a wonderful job replacing my old HVAC unit with a brand new one. Thank you all so much!
Great service! Definitely will visit again if I need any other help! Highly recommend!!
I called 6 other companies when my AC stopped pushing air at 5PM. None of them seemed to want my business. When I got to Sig Cox, the guy who answered the phone was polite, knowledgeable, and was even trouble shooting with me before sending someone out. The agent got to my house in 30 minutes, troubleshoot, and fixed the problem in another 30. He even topped off the freon for free. The pricing was definitely agreeable. You'd get charged the same or more with any other company. Some of the best customer service I have seen. You should absolutely consider Sig Cox for you HVAC problems, I won't be looking anywhere else. More...
This HVAC company is very professional. They took the time to explain everything to me, provided me with options and excellent pricing for repairing my heat issues. Sig Cox definitely gets 5 stars for heating repairs! More...
They responded very quickly to asses my damaged ac unit. My cool air was back in no time! Thanks for the quality job and making me feel like a priority. Sig Cox is consistent AND affordable! More...
I first encountered this amazing company when I was renting a house in Grovetown. They were sent out by the rental agency when I encountered some serious problems with the AC unit (which was a problem child from the get go with multiple unrelated issues), and from then on I fell in love with Sig Cox. Their technicians were top notch and very knowledgeable and professional! Now that I am a homeowner in the North Augusta area they were the first company I called when my AC went out (and will continue to be the first company to be called). When I explained to them that I was working night shift and I was a day sleeper they were very responsive and sent out a technician within 3 hours after I spoke with them! That's living proof of how customer friendly they are and how they really care about their customer's well being. They immediately diagnosed the problem with my AC and had it up and running in no time flat. Sig Cox is by far one of the most trustworthy companies I have ever dealt with and I never worry one bit that they are going to show up and try to hard sell me on a brand new AC unit with some exacerbated claim that my AC unit is not repairable and must be replaced (as so many less than reputable companies will do these days) (POST EDIT: By no means take my word for it when it comes to servicing your AC unit and receiving a reply from Sig Cox that recommends an AC replacement. ALWAYS call another company to come and assess your AC unit before purchasing such an expensive item). Their pricing is very competitive and you honestly get much more than what you pay for with their quality service and customer service. They are a 6 star company out of a 5 star scale. More...
We have an 8 1/2 yr. old Rudd heat pump. About a week ago, we discovered that our thermostat had stopped working--withthe result that the system was non-functional. We were due a bi-annual service visit the following Tuesday, so we optedto wait. The company sent a personable, but still-in-training technician, who said the unit was low on Freon. She called the company owner and the opinion was that there was a "leak" and that a $400 leak test using dye was necessary. She reported that the coil usually responsible for such leaks would cost approximately $1600 to replace. In addition, we learned that our heat pumpuses the soon-to-be obsolete R-22 coolant. We were shocked, thinking that price was well on the way to buying a new unit. When the tech reported our conflicted feelings by phone, the owner REFUSED TO REPLACE THE THERMOSTAT, saying that they wouldsend their sales rep out the next day. Considering what we had been told, we began reading online reviews and price shopping for a new system. In the interim, an early heat-wave hit our area over the weekend; hoping to stay cool, we bought a new thermostat at a local store, and installed it ourselves. To our great relief, the system then began to cool in a normal way.We spoke with Barrett from Sig Cox. Barrett listened carefully and answered all questions. Barrett did work up the cost ofa replacement system, but after hearing our story, suggested that we allow one of their technicians to come out for a free "Second Opinion" as to whether our system was economically repairable. We certainly were appreciative and agreed to let them take a look. Two days later, the Sig Cox tech (Nolan) arrived exactly on time and spent nearly two hours thoroughly checkingour system. In the end, he found that the Freon was within normal working limits, and he could detect no leaks in theoutside compressor unit, or in the attic air handler unit coil. Without even being asked, he also double checked our installation of the new thermostat, tweaking a couple of things and mounting it correctly. The system is working great. Barrett called shortly after Nolan left, saying that it was his goal that we get the correct solution to our heat pump problem, and that the reason he sent Nolanwas that "he will always tell the truth." Both men are extremely professional, answered every question, taking as much time as needed. They care about customers to a remarkable degree, even knowing that they would lose the sale of a new unit for now. Believe me, we will be using Sig Cox from now on, because THAT is the kind of attitude and service you want when buying something this expensive! These men represent the best HVAC team and were obviously trained by the best owner in the business.This was all done for no charge, and is the best way imaginable to attract new, loyal customers. In gratitude, we signed upfor the Sig Cox biannual service "check up" (for less money than our previous company). Sig Cox deserves an A++ rating for the manner in which they handled our "Problem". Very professional and honest. They are our new company. More...
I have been using this company for a very long time best service in the Augusta area they had to replace a unit in my present home and it was fast and well done
We called Sig Cox due to what seemed to be both of our ac units failing to work. I called one afternoon and they were able to come out the following afternoon. I originally thought they would look at it and have to schedule another time to fix the problem, as had been my experience in the past. Larry came out, took a look, discovered it was a simple fix, and ac was working great in about an hour. He and the staff was very courteous and professional. He was very personable and friendly, and he offered tips to keep or ac in good working condition. More...
I usually don't write reviews but I would highly recommend this company! I have had to call them twice for servicing and repairs on my AC's and both times the service I received was superb. Not only are their repairmen extremely professional and very very polite - but they went out of their way to keep my costs down [a rarity in our world today!]. I highly recommend them without any hesitation! More...
Very professional and courteous! Impressed with their honesty and speed !
Unbeatable customer service!!! We have just purchased a new house with four units. One of them wasn't working correctly and I had no idea what to do. I called and spoke with Barrett who came right out and took a look. He knew immediately just by the sound something was wrong, even though the unit wasn't very old. Barrett then called Kenny and we set up a time to have Kenny come out and run a diagnostic. This was not a unit that Sig Cox had sold or installed, or a brand they usually deal with. Not only did they go above and beyond to do the research and figure out the problem, but Kenny was also able to find out that it was under warranty and saved us over $700!!! He also installed a new thermostat that had been installed incorrectly and wired wrong. Since this was not a manufacturer they normally deal with the part did have to be ordered (which is totally understandable) and Kenny kept apologizing for what was only a one day delay. When the part came in he gave me a call and came right out and installed it. He was very thorough in explaining what the problem was, what he had done to fix it, and taking time to run the unit and making sure it was reaching the proper temperature. I was VERY impressed with high level of professionalism and knowledge these guys have as well as the outstanding customer service they have shown. It is so very rare to find such a remarkable company these days who is far beyond what we now consider to be the "norm". I will always use Sig Cox from this point on and will recommend them to everyone. Thank you, Thank you!!! More...
I have dealt the professionals at Sig Cox for over 25 years. They are a well run company, that sees the priority in customer service. They are fair, and do work for a fair price. These days, this is what you need in an air conditioning contractor. I look forward to continued business with these guys. More...
Called John regarding an ac issue at a rental property. I wasn't able to meet them at the house but they worked seamlessly with the renters to quickly identify the problem and resolve the issue. They have been providing inspections and maintenance services for me now for over a year. I really appreciate the high level of support I receive from Sig-Cox. More...
We've used Sig Cox for over 10 years to service and maintain and when it was time replace our HVAC at our house. The team have always been courteous, timely and reasonable. We depend on them for routine maintenance and emergency fixes. More...
Great company with dedicated employees. They went above and beyond my expectations. Customer service was never an issue with them. I would highly recommend Sig Cox to others. More...
I have used Sig Cox since my move back to Augusta 10 years ago. Their employees are always friendly, always dependable, and always professional. From fixing what inspectors didn't find on a new home to regular maintenance and repair on all of my air conditioners and heaters, I have always been completely satisfied. It is obvious that the owner is hands on and keeps abreast of what is going on to ensure the right people are in place to do the right things!I appreciate a business that is so customer oriented in this day and age and will continue to use and refer others to use them! More...