Sierra Experts
Pittsburgh, Allegheny
(11)
Pittsburgh, Allegheny
(11)
Sierra Experts is an IT managed service and support provider headquartered in Pittsburgh, PA. Sierra specializes in remote monitoring and management of computing systems, cloud/virtual systems hosting, VoIP/SIP PBX trunks and solutions, physical server hosting, website and software development and hardware and software reselling.
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11 customer reviews
Joshua K.
These guys are awesome. Very responsive and easy to work with. They were referred to us and we have really enjoyed and appreciated working with them. They have IT down pat! Great work!
Reviewed on Yelp
Catherine M.
I was having a challenging experience with a website and needed a solution. Sierra Experts worked directly with me to understand what other providers could not about our users and the online experience our organization needed to have for our membership. They stick with you through the process and have been incredibly quick and efficient. In a world that is full of salespeople who will tell you what you want to hear to make a sale, Sierra Experts delivered on our customized site. I highly recommend them. More...
Reviewed on Yelp
Ryan Brown
Excellent service
Reviewed on Facebook
Keith Certo
Working with Sierra Experts was a wonderful business decision. They were prompt in setting up our program and their customer service has been amazing. I would highly recommend them for multiple service lines that they provide and unlike other MSP's dealing with their staff has been an enjoyable experience. More...
Reviewed on Google Maps
Ryan Winslow
Sierra Experts IT services are high quality and they prioritize their customers. Highly recommend.
Reviewed on Google Maps
Jessie Martin
Sierra Experts provide quality IT services that I would recommend to anyone. They handle all of their services internally and are a local Pittsburgh business. What else could you ask for?
Reviewed on Google Maps
Shawn O'Mara
Bruce and the Sierra team are TRUE EXPERTS. They have helped several of our clients with high-end solutions.
Shawn O'Mara, President of ocreations LLC.
Reviewed on Google Maps
Cathy Esposito
The people at Sierra are great to work with. They have a quick response time.
Reviewed on Google Maps
S Vanderbush
Sierra is a Great company to have on your side, no matter how big or how small the tasks Sierra crew always gets work tasks accomplished in a timely manner. I would recommend Sierra to any business or firm that needs help with their IT environment . More...
Reviewed on Google Maps
Modern Matchmaker
As owner of The modern Matchmaker, Inc. I have had the pleasure of working with Sierra for over five years. They provide hosting services, desktop support and development services. Their service is excellent-and their team of developers are outstanding! More...
Reviewed on Google Maps
Jim Montgomery
Our small company website needed a complete overhaul. We interviewed several local web designers who all used Word Press. Sierra Experts did a complete redesign of our company website for half the price than the other Pittsburgh based web design . We have been a customer since 2013 and are very happy with the service we have received. Sierra Experts is the only company we trust for professional web design at an affordable price. More...
Reviewed on Google Maps
What makes a great website?
A great site is eye-catching, user-friendly, responsive to all screen sizes and browsers, engaging, error-free, fast loading, concise yet informative, and memorable.
What questions might you ask a client when starting a new project?
What is your budget? When are you looking to launch the site? Do you have a logo/branding? Do you have content for the site (IE: text, images, etc.)?How many and what pages would like like on the site? Do you have a domain? Will you need hosting? Are you interested in using a Content Management System such as WordPress? Are there any added functionalities your site will require (eCommerce, blog, galleries, etc.)?
Remote Systems Monitoring
Our remote monitoring solutions can help you:
-Reduce costs associated with downtime
-Maintain customer service levels
-Achieve regulatory compliance
-Increase systems reliability with our in-house 24/7 coverage
-Proactively monitor and manage security incidents on a real time basis
-Free up time for your internal IT staff to manage other projects
Find out more at: https://www.SierraExperts.com/Managed-Services__trashed/Remote-Systems-Monitoring/
Backup and Disaster Recovery
These things can happen to any organization:
-Accidental deletion of files
-Malware infection
-Fires, floods, earthquakes, and other natural disasters
Every company should have a plan in place to handle the tough situations when they arise, or you risk losing everything from financial data to important documents. Sierra offers a variety of backup and recovery solutions, all with expert support, and assistance with everything from setup and configuration to monitoring and management.
Find out more at: https://www.SierraExperts.com/Managed-Services__trashed/Backup-Disaster-Recovery/
Network Management
Today, at the core of any successful business is a network running at peak performance. There’s more to network management than monitoring, though.
Network management involves:
-Configuration and auditing
-Licensing and other updates
-Security breach prevention and solutions
-Resolving bottlenecks, delays, and communication failures
Sierra’s network engineers have experience with networks of all types. We’re flexible and communicate well.
Find out more at: https://www.SierraExperts.com/Managed-Services__trashed/Networking-Services/
Email Solutions
Email is an essential part of the day-to-day operations of any business, so your email provider should be selected with care.
Sierra provides competitive pricing and expert management of your email solution. We offer both Microsoft Office 365 and Hosted Exchange, to accommodate any business needs.
Find out more at: https://www.SierraExperts.com/Managed-Services__trashed/Email-Solutions/
Hosted Infrastructure and Colocation
Reduce capital expense and maintenance by utilizing our secure infrastructure. Whether you are utilizing PaaS, IaaS, colocation, or a hybrid option, Sierra’s Tier-3 data center located in Pittsburgh, PA offers leading capabilities.
Find out more at: https://www.SierraExperts.com/Managed-Services__trashed/Hosted-Infrastructure-Colocation/
Virtualization
Sierra Experts offers support and management for any virtualization platform.
Find out more at: https://www.SierraExperts.com/Managed-Services__trashed/Virtualization/
Website Development
Increase your online presence with Sierra. Our end-to-end website development services provide quality in a timeframe you’ll be happy with.
The team at Sierra has extensive experience with Asp.net, along with WordPress and other content management systems. We can work with you to create a fantastic static website, or a user-friendly CMS based website. If there’s a template that you prefer, we can also customize it to serve as a budget-friendly foundation for your new website. We can also update existing websites.
Find out more at: https://www.SierraExperts.com/Development-and-Design/Website-Development/
Graphic Design
Developing your brand and building a library of quality marketing assets is simple with Sierra. We can help with everything from logo design to social media graphics and more.
Find out more at: https://www.SierraExperts.com/Development-and-Design/Digital-Marketing-Design/
Custom Software Development
Sierra offers expert software development for even the most complicated projects.
We offer development of custom applications, middleware, mobile apps, and database systems.
Find out more at: https://www.SierraExperts.com/Development-and-Design/Custom-Software-Development/
VoIP Service
Sierra telephony systems serve businesses of all sizes and functions. Our customers save an average of at least 10 – 40% when they switch to Sierra Telephony.
Find out more at: https://www.SierraExperts.com/Telephony-and-VoIP/VoIP-SIP-Services/PBX-Systems/
SIP Trunking
In regards to SIP Trunking, Sierra’s pricing is unparalleled, while offering the value of flexible service.
Find out more at: https://www.SierraExperts.com/Telephony-and-VoIP/VoIP-SIP-Services/SIP-Trunking/
Sierra ADC Load Balancer
Sierra ADC Load Balancer is available as either a physical or virtual appliance. It provides high availability, peak performance, and configurable load balancing at an affordable price.
Find out more at: https://www.SierraExperts.com/Hardware-and-Software/Sierra-ADC-Load-Balancer-2/
Sierra Incident Manager
Sierra Incident Manager (SIM) is a web-based application that allows any organization to easily and securely track projects, customers, assets, and information with built in workflow automation to improve customer service while reducing support costs.
Find out more at: https://www.SierraExperts.com/Hardware-and-Software/Sierra-Incident-Manager/
Sierra Billing Manager
Sierra Billing Manager (SBM) is a web-based application that allows your organization to record services provided to consumers and patients, aggregate this information and submit it to payers for billing purposes.
Once services, dates of service and durations are recorded within the application, SBM generates claims files that can be submitted through the PA PROMISe portal.
Find out more at: https://www.SierraExperts.com/Hardware-and-Software/Sierra-Billing-Manager/
