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Reviews (73)

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Rob

16 September 2019

Complete rip off - turned up to connect a gas hob. Spent 3 mins at our house and left because the regulator was too old. Then billed £80 for the privilege. So I cancelled all the other work I had booked with them and will never use them again. More...

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Ah

23 August 2019

Good job

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Robert Hughes

16 August 2019

Well stocked and friendly staff. I went in for some trousers and found other bargains. Go for a browse no obligation to buy and no pushy sales

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anthony gainey

16 August 2019

I had a combi boiler fitted by Shropshire Gas. The price was very competitive. The engineer was very professional and friendly. I wanted the boiler fitted in a tight place in my utility room - and the engineer provided excellent advice and did the job perfectly. I would highly recommend Shropshire Gas. A G. More...

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AnthonyG-226

14 August 2019

Shropshire Gas provided an excellent service for me. They fitted a Worcester combi boiler. The price was very competitive. The engineer who fitted it was very professional and friendly. We wanted the boiler fitted in a tight position in the utility room, and they offered excellent advice and fitted it perfectly. I would highly recommend using Shropshire Gas. A G More...

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kk ss

9 August 2019

I had no heating over the Christmas period, it was terrible we had family coming round and the house was so cold we had to eat our Christmas dinner with our coats on !! I contacted a few local companies and they wanted over 4K to supply and install a new system (I can’t afford it) plus they wanted me to wait till next year (middle / end of jan ) I contacted Shropshire gas and I’m glad I did, they managed to re pair my exiting system for a fraction of the price. Plus it was all done for the new year. Seven months later and the heating is fine !!!!! They saved me so much money and I am always grateful for the work they did to my property. I still remember the guys name Martin, he was very helpful.... More...

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Matthew Billingsley

9 August 2019

Had shropshire gas out as an emergency, had no pressure showing on the boiler, so no hot water or heating. Had an engineer attend on the same day, was quicker then exspected & very efficient, engineer was very polite and thankfully had the replacement parts on his van meaning now further delay, would definatly recommend.

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Laura Smith

9 August 2019

Used shropshire gas for my annual service, had used other providers previously but i wasnt happy with their services. shropshire gas was recommened by a family member who used them before. Engineer arrived on time, found a small fault but fixed it during the visit. More...

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Michael Macbeth

9 August 2019

Quick response, helpful and informative on my boiler break down. The engineer gave me a quote which was very reasonable and my boiler was fixed the same day.

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Mark Lewis

9 August 2019

Top guys. Excellent service.

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James Nichols

9 August 2019

Had Shropshire Gas out to service and fix my boiler the engineer in question Martin ,he had good customer service skills and most of all did a great job on our boiler unlike other company’s Ive used . I’d be happy to recommend to anyone wanting there boiler serviced or fixed Other than eating all my biscuits I couldn’t fault this company More...

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Jonathan Riley

9 August 2019

Have used these guys a couple of times now, both times I've received great, friendly and professional service, from the initial phone calls, through to seeing the Engineers out once they'd resolved the issues with our central heating system.

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Jen Cherry

9 August 2019

Had an issue with the heating coming on with the hot water, called and got an appointment really quick. Engineer was professional and friendly, explained the problem and quoted a reasonable price. Came back 2 days later, repaired the broken part and serviced the boiler. Really good company and service, will definitely use again! More...

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AnthonyH-380

2 August 2019

Had shropshire gas to fit a new boiler. They advised us on which to go for and turned up and fitted it at the time they said can't fault the service. Very good would use them again.

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Matt

20 June 2019

Employed Shropshire gas to install full oil fired central heating system - external boiler, radiators, oil tank and supply to house. Excellent job, extra care taken to conceal pipes in solid walls/floors etc. All of our requests/changes of spec (even mid job) taken into account and acknowledged without fuss. Job completed in quoted timescales. Can't find anything to fault with the service received from Shropshire Gas. More...

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Mike

11 April 2019

We had a boiler and water tank replaced by Shropshire Gas.
The laws relating to defamation really prevent an accurate description of the dreadful quality delivered by this bunch of cowboys.
Appalling mess following a dreadful installation and we will have to replace the entire system soon.
Feel free to use this outfit if you really want
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mijanur rahman

30 March 2019

The staff are very helpful and friendly. I got tier 3 insurance with them which suit led my needs. Thank you

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Paul

27 March 2019

Just spent all afternoon waiting in for them to turn up and fitt a new radiator. Yet another no show.

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Martin Cherry

8 March 2019

Best company around for miles for heating, plumbing, electrics and boiler installs. They're one of the only companies around offering commercial gas service, maintenance and installation, and the ONLY company I've managed to find that do unvented hot water.

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BlackSpring38-4

2 March 2019

I have used Shropshire Gas on numerous occasions. From fitting new valves to radiators, towel dryers, a gas fire, and a new boiler. Their attention to detail and customer satisfaction is top class. I will always use them for any gas related work and would highly recommend them. More...

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MarkL-165

2 March 2019

Absolutely fantastic honest company thanks for giving us hot water and heating

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Philip Huzzey

1 March 2019

I have used Shropshire Gas on numerous occasions. For fitting new boilers, bath rails and gas fires and I have always found there service to be of the highest quality. They use the best products, have great staff, and take a pride in their work. They are totally customer focused and I would definitely recommend them. More...

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Paul Syrda

28 February 2019

Amended review:I have to hand it to Tom, the owner, he called back with concern over my genuine annoyance at the below comments...shows how much he cares about his business and customer care. Lovely bloke. I just hope the lady I spoke to takes on board that lying to clients is not necessary and can cause issues beyond the one in the first place!Amazed at all the good reviews here...Absolutely shocking customer service. Woman on reception lied about a message left this morning regarding a part being delivered. Clients without heating for four days. Disingenuous and bad attitude. Tenants called 12 times. Safe to say the Landlord is taking the business elsewhere, as are two other landlords off the back of this. Why not just tell the truth Tenants still without heating. More...

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Mar94

28 February 2019

IF your after Honstey then SHROPSHIRE GAS is the only place you can trust. They saved us £2800 for a new boiler with a simple clean. Thank you for your honesty having hot water and heating after being told by others we need a new boiler. THANK YOU we highly RECOMMEND this company A+++++++ More...

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AndreaH-119

23 February 2019

We had boiler problem no hot water mark from shropshire gas came and sorted the problem ,we had previously been told boiler needed a hydro block this was from another company, mark confirmed this not to be true and boiler only needed re pressurising,mark did this also came back next day to clean a part hence this only cost us £69.50 as appose to previous persons high quote.mark was totally honest quick to get to us we are now all up and running so thank you ,highly recomend shropshire gas once again thank you to mark also. More...

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Walsh

30 January 2019

Just had a boiler installed. Several requests have been ignored even though promised, so those bits of work were not completed. Also mess left in various rooms. A bit of consideration could have been easily shown and would have made a big difference. More...

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Jane Shoob

29 January 2019

Upon waking I found my Heating system had failed on 9th January, 2019 and contacted the Shrop Gas team for urgent assistance at 09:00. By 12:30 same day the engineer had diagnosed the problem and my system was up and running . A big relief and thanks for a first class service once again, Darrell Shoob 11/01/2019 More...

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AlisonS-285

12 January 2019

Contacted Jim Bob at Shropshire Gas when our boiler broke down shortly after the new year. Someone came round the same morning &, despite the problem not being obvious, left no stone unturned until the problem was solved & the boiler back working. An outstanding service & very reasonably priced. Would highly recomnend. More...

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John Cotton

30 December 2018

Shropshire Gas fitted a replacement boiler in June,went wrong within 6 months, came out just before Christmas,identified the problem and I was all sorted within about 2 hours, very efficient with the job,clean and tidy throughout, could not be faulted in any way, so a very BIG thank you to Jim, the business co-owner, nothing was too much trouble he even fixed my badly dripping tap at the same time, so thank you Jim, and sorry for being a pain in the neck, the tap and everything else is working brilliantly,I would highly recommend Shropshire gas to anyone looking to buy a new or upgrade of their heating or other appliances, a great result all round, and I would like to wish everyone at Shropshire Gas a very happy new year for 2019.

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John Cotton

26 December 2018

Bought a replacement boiler in June, had a problem with it in December just before Christmas, sorted and fixed within a couple of hours, very pleased with the quick response, so a very BIG thank you to Jim, for all the trouble taken to get us sorted,and sorry for being a pain in the neck.

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RayP-73

8 December 2018

Chris and Jay came to our house just over a week ago and replaced our 45-year old boiler and we can’t fault their work. They were polite, friendly and made sure that all of our carpets were properly covered to avoid any mess. The work was completed on time and exceeded our expectations. We had a little hiccup with the new controls, but Jim came out within a couple of hours of us reporting the issue and we’ve had no trouble since. Wouldn’t hesitate to reccomment Shropshire Gas to anyone. Good job, great service and good value for money. More...

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LisaH-446

9 November 2018

Excellent service from start to finish - Shropshire Gas installed a new shower pump and also new diverter valve for central heating. Professional, friendly, work was completed quickly and was for a good price. More...

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Dave Taylor

1 September 2018

I have used Shropshire Gas for two boiler installations, a cooker installation and annual boiler services. The quality of their work is excellent and very competitively priced. They turn up on time and they are very tidy. The engineers are always friendly (iI find offering them a cuppa always helps!) and well presented. What more could you ask? More...

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Rob Kenney

2 August 2018

Our new Worcester Bosch boiler supply and installation was completed by Shropshire Gas. Excellent experience throughout, no pressure sales and the installation works were carried out efficiently and tidily to a good standard. Good to see a reputable local supplier showing the bigger companies how things should be done. More...

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Jane Price

2 August 2018

An excellent company. We had a new central heating system and if we had known how easy it would be, would have had it done sooner. Very professional engineers. All work carried out as per quote. Very tidy - everywhere was cleaned each evening. No sales pressure. Good follow up after installation. Added bonus is the service contract that covers everything. Highly recommended. More...

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Mark Corfield

2 July 2018

Excellent service all round with my recent boiler replacement and associated maintenance work. Absolutely faultless and I have no reservations about recommending Shropshire Gas whatsoever.

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RPF52

19 June 2018

Shropshire Gas has recently installed a full gas central heating system to my old cottage which was previously heated by night storage heaters. I was very impressed with the professionalism and work ethic of the engineers and electrician. They were all polite, friendly and very tidy! I would have no hesitation in recommending this company and am very glad I chose them. Thank you to all the team. More...

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Glenis Gwilliam

15 June 2018

As a customer I am self declared as a business' worst nightmare. My expectations are perfection.Shropshire Gas met and indeed exceeded all my requirements in supplying and fitting a new gas fire. The co-ordination of Trades was smooth with all respecting my home and achieving their role. A particular thanks to Phil for his "making good" the plastering, a perfect finish. Shropshire Gas beat the quote from an alternative supplier by a surprising margin, not only that but adjusted their bill as the work was completed in 1 day rather than the quoted 2. My thanks to Jim for his patience with my many questions. I only wish I had purchased and had my recent new boiler from them. More...

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Eileen Sereni

29 May 2018

Boiler replacement and re-sited. Excellent service. On time, tidy, efficient, well mannered and considerate of our home, local trade people, what more can you want! During their time here we asked if they could replace an old shower and fix a small leak on the toilet; this was no problem to them and we were very pleased to have this sorted at the same time as we had put them on the spot. We have more jobs to be done so will be contacting them again. Why bother with big national companies when you have excellent local companies on your door step. More...

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ShaunD-97

13 May 2018

We had Shropshire Gas replace our ageing boiler, having been shocked by the quote from British Gas.The quote process was simple and straight forward,On the installation date, Chris arrived on time. The installation was completed quickly and very tidily well within the two days quoted.We are delighted with the whole experience and would recommend Shropshire Gas to anyone based on our experience More...

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Tim Ward

8 May 2018

Shropshire Gas has been keeping my family safe and warm for many years. For a small monthly payment, we can relax in the knowledge that they're just a phone call away should anything crop up. I would heartily recommend their services to anyone looking for a reliable and professional heating service company. More...

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BlueFlag83-1

4 May 2018

Replacement and re-sited boiler. Excellent quick efficient service. Considerate of our home and surroundings. Clean, tidy. Good local company why go elsewhere! More...

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Karen Boden

6 April 2018

Just had a new boiler fitted & 2 radiators replaced also has thermostats fitted on all existing radiators. I cant praise shropshire gas enough really professional & thorough, the engineer was curteous & very tidy i expected a mess but there was nothing. We needed a hole bricked up were the old flue pipe had been & the bricks match exactly. We have been sitting in a cold house for 2 weeks now so thank you shropshire gas for giving me a warm house again. More...

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Kim Jenny Antrobus

22 March 2018

We chose Shropshire Gas for our boiler replacement following several quotes from national and local companies. They attended the appointment on time and fully met our requirements including fitting a smart thermostat. In between awarding the work and the scheduled replacement of my old boiler, it failed and whilst I couldn't get hold of my then current national maintainer they were prepared to attend and fix it, within 2 hours (unbelievable!). The replacement work itself was carried out professionally and as agreed, the engineer was both personable and trustworthy, he went all over Shrewsbury to match the house bricks and left the place spick and span each night and at the end of the install - I was very impressed. I've now taken out a service contract and am very glad I chose a local company - Shropshire Gas. More...

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Vic Young

27 February 2018

Been very helpful resolving an issue with my boiler which was installed over 2 years ago.

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stuart davey

15 January 2018

We have had a service contract with Shropshire Gas for a number of years and found them to be both courteous and efficient when servicing our appliances. However last week our boiler failed. We reported the fault at 16:30 on Thursday. Shropshire Gas had an engineer on site at 12:45 the next day (i.e. in less than 5 working hours). The engineer diagnosed the problem and ordered a replacement part. At this point we were steeling ourselves for a cold few days. However, Shropshire Gas procured the part and had an engineer on site on Saturday morning. The boiler was working by lunchtime. This was truly excellent service given it was the weekend. More...

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FuchsiaRing81

15 January 2018

We have had a service contract with Shropshire Gas for a number of years and found them to be both courteous and efficient when servicing our appliances. However last week our boiler failed. We reported the fault at 16:30 on Thursday. Shropshire Gas had an engineer on site at 12:45 the next day (i.e. in less than 5 working hours). The engineer diagnosed the problem and ordered a replacement part. At this point we were steeling ourselves for a cold few days. However, Shropshire Gas procured the part and had an engineer on site on Saturday morning. The boiler was working by lunchtime. This was truly excellent service given it was the weekend. More...

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PurplePencil56

3 January 2018

Had new boiler fitted. This was done when we had the appalling snow at the start of Dec17. Really pleased with the work done, very tidy engineers who left no mess at the end of each day. Was also able to leave them in house on their own and give them a key to lockup which saved me taking time off work. Job was started on time and completed with the 3 days quoted. I would definately recommend Shropshire Gas. More...

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Nick Walton

3 January 2018

Had a new boiler fitted. This was done during the severe weather we had at the start of Dec. Very pleased with work done, very tidy engineers who left no mess at the end of each day. Was able to give them a key to let themselves in and out each day which saved me taking time of work. Thank you guys. More...

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Angellow Agz

29 November 2017

Had my boiler replaced this winter. Waiting time was 4 weeks, luckily it was mild. Quick 3 day service no qualms or complaints, no mess left while boiler was being installed. Everything was tidy each day. Certificates provided for job done and rest assurance on guarantee.
Local gas engineers so can give them a quick call if necessary. Response rate is great.
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John Pedley

27 November 2017

Very professional, exellent attention to detail, courteous and clean in their work would recomend to anyone.

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JohnP-735

24 November 2017

Very professional company, attention to detail quality of work exceptional, would recommend.

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LukeM-141

11 October 2017

Good service today from shropshire gas. Arrived on time and fixed the boiler nice and quickly.

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ShellC-6

10 October 2017

I have used Shropshire Gas a few times now. They are very efficient in their response time/to having an engineer come out. Their engineers are more than qualified and was quick to identify the issues we had. We did not have to wait long for our replacement parts and for the engineer to install them. We also had a new oil tank installed by Shropshire gas which again was a quick response from quote to installation. I would highly recommend this company More...

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PaulT-772

6 October 2017

Have previously used Shropshire Gas and always found their service to be excellent. Prompt response with courteous, clean and efficient engineers. There is little to add as experience has shown their service to be consistent and reliable. More...

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JazzyFizzle

6 April 2017

A landlady friend told me to use Shropshire Gas saying they're the best company she's found in years and she has their boiler insurance on all of her properties. The price was fair (cheaper than Gritish Bass) and the engineer was awesome. I tell anyone who asks to use them for servicing More...

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ChristinaB-18

29 March 2017

Engineer arrived on time. Very pleasant and provided some helpful advice as well as inspecting the boiler.Have used this company for 15 years and would highly recommend them.

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MrsM-38

4 March 2017

Recently took out a 3 star service contract with this company. Service was carried out very professionally and nothing seemed to much trouble for the service engineer. Thank you.

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LeeP-119

3 March 2017

I found Shropshire gas service contract to be the best value around. Always had decent service from these guys. Recommended

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ShropshireL

3 March 2017

I recently had a bathroom installation undertaken by Shropshire Gas and felt compelled to write a review! 5* no less; what a fabulous service and sad to think in today's society that we are surprised when we receive a good service. Nothing was too much trouble, I was listened to, the engineers were second to none, polite, courteous and very professional. To make my day I was delighted with how clean and tidy everywhere was once they had finished. I would have no hesitation in recommending to anyone at anytime. Thank you Shropshire Gas. More...

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TonyD-95

27 February 2017

Shropshire gas did a great job of servicing my boiler today. recomended

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ThomasM-98

27 February 2017

Shropshire gas installed a new gas fire and surround it has transformed my new house many thanks

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RoryC-10

22 February 2017

Had Shropshire gas to fix my faulty boiler today. Fixed first visit. Great service!

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CharlieJ-14

21 February 2017

Used Shropshire Gas to service my oil boiler. Ryan did a great job and left no mess. Will use again next year when the service is due.

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HotC

21 February 2017

Very fast and prompt to fix my boiler. Good service. Recomended

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CharlieJ-14

21 February 2017

Used Shropshire Gas to service my oil boiler and also sweep my chimney. Did an excellent job and left no mess. Will be using again next year

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JamesB-488

5 February 2017

Excellent service and will be using again for my other property's.

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MikeA-78

5 February 2017

I had my boiler replaced by the company. I was extremely happy with the service they provided. I was kept well informed and the work was carried out of a high standard. Very reliable and professional, Thank you for a great service and I would highly recommend. More...

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HotC

2 February 2017

Finally got heat again! Our boiler recently packed up, but but after 20 plus years we couldn't complain. Shropshire Gas came out and gave us a quote which was competitive and we decided to go ahead. 3 days later Shropshire Gas fitted our new combi and we were up and running again. Nice neat job with no mess. I'd have no hesitation in recommending Shropshire gas More...

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ThomasM-98

2 February 2017

Great service on fixing my combi boiler rapid service

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DanW-103

1 February 2017

Shropshire gas serviced our boiler today and did a great job. The gas man was very thorough, polite and made no mess. Will definitely use them again

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LyndaG-4

19 September 2016

Having purchased a house with outdated central heating and to find that the fire was condemned. I instructed Shropshire Gas to fit a new boiler and also a new solid fuel stove and surround. I had expert service in finding bespoke items for my installation to fit with difficult dimensions. Nothing was too much trouble and the engineers we both polite punctual and very respectful of me and property. I would have no hesiation in recommending Shropshire Gas to friends as I have been a long standing and very satisfied customer. More...

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Mike Balzan

8 June 2016

Shropshire Gas have just installed a new boiler for me and carried out some plumbing jobs too. The fitters (Phil and Jim) have done a great job. The new pipework is very neat and the brickwork is excellent too. Overall, a very professional service and much, much less expensive than British Gas. More...

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