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Sheena's Digital Lab

Tampa, FL

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‘19 Certificate of Excellence, 2019

About

Sheena's Digital Lab is a Tampa based photography company, specializing in high quailty digital imagery. Now offering photo booth services with the new Mirror Me photo booth.
Please visit www.SheenasDigitalLab.com to locate my number and email to contact me.

1 hire on Bark

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Reviews (2)

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3/5

2 customer reviews

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31 March 2019

Absolutely the worst experience as a customer! Walk away if you can! Sheena is rude and not professional. The end result is that she ended up canceling because she could not provide insurance for a huge event for my company. We contracted Sheena to provide a service with her photo booth for a corporate work function, when the venue asked for insurance she could not provide insurance. She then cancelled and Kept a total of $75 dollars of my money. We had originally paid $90 for filters and upgrades, we also paid $25 for a custom designed image. After she cancelled, she provided us with a partial $40 refund, when I asked for the full refund, she declined and said "I spend many hours working on your design!" When we asked for proof of her work, she refused to give us any proof of her work, citing "I'm not going to let you share my designs with other vendors". The final result she pocketed $70 of our money with no proof of any work being spent to justify taking our money.

Rude personality and terrible communication: She kept ignoring our messages, it took her 4 days to respond to a simple request or question, we know that she was ignoring us because as soon as we questioned her professionalism, she went on a rude tirade via text and messaging and threatening to cancel again. She had originally threatened to cancel on us months before because we had another and better opportunity which is simply unreal and unprofessional. She had the same excuse every time as to why we couldn't seek answers, she was always late on responding, ALWAYS! She is not nice at all, she's rude, condescending and shouldn't be a business owner. I gave her the comment that in the hospitality industry you should want to keep customers not scare them to a point where they will never work with you.

Slander: After a very heated exchange that we had with her because she REFUSED to give us back our money, she threatened me to call my place of work (which she did) and unlawfully slander me with my colleagues. She went on a website where people can rate their place of work and mentioned that "your workplace has terrible reviews, I'm going to let people know too." She later called my company multiple times and slandered me for no reason. She also called because had told her that if she did not provide our money back we would have let people know of her unethical behavior.

My advice to anyone seeking this type of photo booth, is that you should definitely look into a more professional person who CAN PROVIDE INSURANCE. Do yourself a favor and avoid the hassle, my recommendation is to stay away from this business because of it's owners unprofessional behavior, threats and lack of customer service and empathy of people.
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Sheena's Digital Lab
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Reply from Sheena's Digital Lab

Bryan, you've tried your hardest to ruin my reputation especially with the 10+ Google accounts you've created and made negative comments. Lets be 100000 honest here ok! You're very upset that your white privilege didn't get your my company. You called/text me and my staff a bunch very threatened racist slurs bc it was too late to add a animation to the photo booth. (we kept all the receipts) and I decided for their safety that I would cancel and return the entire cashier check back to the HR department of the company you used to work for. Lets talk about your termination from your job... I had originally reported you to the BBB with all of my and my staffs receipts of your disgustingly vile behavior and then I reported to your direct supervisor, whom you were already threading thin ice with (he was a very nice and understanding fellow), This all cost you your job and now you're trying your hardest to make my company look bad. All of my clients and contracted companies would totally disagree with every word of your post ESPECIALLY the parts about me being rude and unprofessional, my great professionalism and personality is the reason I've been in business for over 12 years with almost no negative reviews except yours and the 10+ accounts you created with attempts to ruin me. I wish you had a better attitude, you would've loved the photo booth as well as my staff. **Note** From that initial conversation when you heard the voice of a African woman and you asked if I was the owner, that disgust your portrayed... I should've known it was going downhill from there. When you learned that all of the staff were also African was the end of what I thought was going to be a growing business relationship. What I Learned: I PROBABLY WON'T SATISFY EVERYONE THAT I ENCOUNTER BUT THIS SITUATION WITH BRYAN ALSO WONT MAKE ME CHANGE HOW I PEOPLE, I WILL ALWAYS BE MY RESPECTABLE AND COURTEOUS SELF!!!!

7 December 2018

A creative beauty inside and out!

Q&As

Photo booth photos are triggered filtered and printed via the booth's software and doesn't require the handle or use of a person to operate the controls of the camera. Furthermore, photo booths are far more attractive to clients because of the social experience. It happens to be much more fun for clients to have freedom of their shots and it lessens the nervousness of having a photographer holding a camera in front of them, not to mention the use of props, creative prints, create GIFs and the ability to send sms, and much much more!

Tons.... Maskinimal heads, Feather and Boas, Variety of hats glasses and wigs. Emojis, Chalk and board on a stick, Old Western hand sticks and much more.

The freedom I have. My mom always said " it doesn't feel like work when you love what you're doing".

The navy and my family. After my nine years of military service, I realized that no one in my family had ever own their own business and I wanted to do something different.

I'm extremely passionate about photography and my military background has had a positive influenced on the speed of my production and ability to focus on detail.

Services

Sheenasdigitallab@gmail.com
call or text 6199197554


The Mirror Me interactive photo booth takes photo booth fun to a whole new level.

As guests walk up to the mirror, colorful animations and a voice guidance invite them to engage in a magical, interactive “selfie” experience presenting a photo keepsake.

All is included!

- Booth attendant
- Customized profile
- Instant share to sms and social media
- Red carpet treatment
- Unlimited 4x6 prints
- Unlimited booth visits
- Backdrop
- Cool props

Sheenasdigitallab@gmail.com
call or text 6199197554


One on one photography session in studio
1 Basic make-up with artist (IF NEEDED)
2 Hour minimum
Tethered shooting
Unlimited clothes change
Choice of backgrounds
Choice of props

Sheenasdigitallab@gmail.com
call or text 6199197554



We can shoot at any location indoor/outdoor with strobes lights and props. My absolute favorite way to shoot!