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Shaw's plumbing and heating  logo logo
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Shaw's plumbing and heating

Aylesbury, Buckinghamshire

(115)
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‘15 Certificate of Excellence, 2015

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24 hour emergency plumbing and heating company, covering all your plumbing, heating and gas needs including boiler repairs and installations

Reviews (115)

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5/5

115 customer reviews

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24 March 2020

Brilliant service as usual! We were out of hot water as the timer on the immersion heater failed. Chris was early and dealt with the problem quickly and efficiently. I've used this plumbing firm again and again and they are totally reliable. Wouldn't use anyone else. Thanks very much for your help. More...

15 December 2019

Amazing service. I had a heating problem and called them. An engineer texted me back almost immediately and walked me through a solution I could try by myself - it worked, so no need for a call-out. Very professional and helpful, I'd definitely use them again. More...

Reviewed on Google Maps

28 November 2019

Rated highly for: Responsiveness, PunctualityAn emergency call out, Chris arrived within the time frame provided and was very professional. Great service - highly recommended. More...

Reviewed on Google Maps

15 September 2019

Excellent service. turned up on time, and was very considerate of my space. He found the problem quickly and then explained the implications clearly He suggested I used Worcester Bosch directly as they would but a ceiling on the cost if there was more to do than apparent on first look, and the replacement parts would be free of charge for much of the what was needed. He arranged this for me so it was all very easy for me. He will have my custom any time. More...

Reviewed on Google Maps

9 August 2019

I used this plumber to get a replacement unit fitted for an instant hot water tap in my kitchen. The guy turned up on time and completed the work efficiently. Very clearly explained work completed and left no mess. Price was reasonable and as expected. I would happily use this service again. More...

Reviewed on Google Maps

31 May 2019

I use Shaw’s Plumbing first time today , Job involved was; new gas cooker installation (Hose connection, meter testing, pressure testing etc) . Service was prompt and efficient also Chris advised me about all the necessary points of the work. Overall I was very pleased of the service provided. I will keep his business card for any future issues. More...

Reviewed on Google Maps

30 April 2019

We had no hot water and 2 young kids. Chris was really helpful, arrived the same day, explained the problem and was able to fix it there and then.

Reviewed on Google Maps

30 April 2019

Called Chris Shaw to arrange replacement of a toilet. Prompt, efficient service and exactly as per the quote. I have used this plumbing company many times now and always contact Chris if I have any plumbing issues. I would highly recommend as the service is excellent.I have used Chris Shaw a number of times now and always been very pleased with the service. He is prompt, efficient, tidy, reasonably priced and advises at all stages as to what he is doing. He came on 27th June and did a number of things; repairing taps, replacing the waste disposal unit, changing the ball valve and valve, and he was very thorough and made sure everything was working properly before leaving. I would have no hesitation in recommending his services. I would definitely use him again. More...

Reviewed on Google Maps

28 February 2019

Second time I've used Shaw's and they've been brilliant again, problem was diagnosed, new part fitted and tested along with some additional advice to get the most out of our heating all within an hour.

Reviewed on Google Maps

31 January 2019

Prompt and efficient service. Chris arrived when he said he would and got the job done at a decent price . Have the number on my boiler for an annual reminder - will definitely use again.

Reviewed on Google Maps

31 January 2019

I will definitely use Chris Shaw next time I need a heating engineer, I was really happy today and although it wasn't cheap to sort out my ancient boiler I would rather be confident that the work is of a good professional standard than save a few ££. Not only did he identify the issue within seconds, he located and fitted a new fan really quickly. He also spotted other issues that had been there (undetected by others) for years and sorted them out with the minimum of fuss. He was cheerful and super polite (even covering his shoes), and explained everything very clearly, making sure that I understood at each stage and was happy for him to proceed . When he had finished he tested everything meticulously and even took the trouble to show me how to set and operate the timer thing. Last but not least I noticed that not only was he well presented but so was his very clean van. This was very well equipped which inspired confidence. He clearly takes a lot of pride in his work. More...

Reviewed on Google Maps

31 October 2018

Chris is always quick to respond. Plain facts and helpful money-saving guidance always - besides fixing the issue. Would recommend anytime.

Reviewed on Google Maps

30 September 2018

Chris is great - I've been using him for years. Helpful, honest, quick and a real expert - he's also very user-friendly.

Reviewed on Google Maps

30 September 2018

Great service!

Reviewed on Google Maps

31 August 2018

Very professional service and a fair price. Fixed leak very quickly.

Reviewed on Google Maps

31 July 2018

We had an excellent experience with Shaws Plumbing & Heating. We have had very bad service in the past with other plumbing companies and we were really thrilled with the service we received. They returned our calls promptly, arrived exactly at the time they said they would and fixed the issue meticulously. I would not hesitate to use them again and would thoroughly recommend them. More...

Reviewed on Google Maps

31 July 2018

I called out Shaws Plumbing & Heating this morning after turning on stop cock and finding it had started dripping quite a lot. I first spoke with a lady who took number and details and then a man called back for more details and to confirm arrival time. I phoned at 10.53am and they'd been and fixed problem by 11.54am. Could not ask for a better service. HIGHLY recommended. More...

Reviewed on Google Maps

31 July 2018

Prompt reply via email and next day appointment. Very clean and good work. Will use again. Andrea Turner

Reviewed on Google Maps

31 July 2018

This is the second year I've used Shaw's for a boiler servicing and landlord certificate. Despite an emergency job resulting in my original appointment being canceled (which I suppose couldn't be helped) the subsequent booking, servicing, invoicing and communication was great. Chris was available on the phone well into the evening, which really helped when trying to arrange another appointment.I will certainly continue to use Shaw's every year. More...

Reviewed on Google Maps

31 July 2018

Fantastic service from Shaws Plumbing & Heating. I had no cold water due to a frozen pipe. They came out quickly and advised me on what to do. I can't say a big enough thankyou. I highly recommend Shaw's. More...

Reviewed on Google Maps

31 July 2018

Great service, arrived the same day I called and provided clear advice to resolve the issue. Professional service with clear explanations of the issue. Will definitely use again.

Reviewed on Google Maps

31 July 2018

We have used Shaw's previously and very happy with them. Had no hesitation to call them in. An awkward job with a burst pipe hidden by our loft room. Gave friendly, very helpful advice and came out within 20 mins of our call. Did a great job and we found the cost very reasonable in comparison with others in our area. Recommended highly More...

Reviewed on Google Maps

31 July 2018

Chris Shaw always delivers a prompt professional service. Quotes and receipts are all sent via email helping me keep a record of all services and work done. He responds quickly to queries, sends reminders for annual services and arrives on time. He responded to a previous suggestion about advice for less-than-expert homeowners by giving me some helpful tips on how to monitor the performance of my central heating system. Again, I can thoroughly recommend him. More...

Reviewed on Google Maps

31 July 2018

Chris Shaw is always helpful and always helps me out very quickly. He explains what he needs to do clearly and then confirms what he has done. He is always polite and caring at every point of contact - nothing is too much trouble to him. I just cannot fault the service that he provides and would recommend him to any of my friends and neighbours without any hesitation. More...

Reviewed on Google Maps

31 July 2018

Chris Shaw had previously done some work for my step-daughter and recommended him to me. Even though my plumbing problem was relatively basic and straightforward, it was approached with the same professional attitude that I believe Shaw's apply to bigger and more complex tasks. I would certainly recommend Shaw's when the opportunity arises. More...

Reviewed on Google Maps

31 July 2018

Very good service. Friendly, reliable and clearly explains work being done.

Reviewed on Google Maps

31 July 2018

Chris Shaw always delivers a professional service. Quotes and receipts are all sent via email helping me keep a record of all services and work done. He responds promptly to queries, sends reminders for annual services and arrives on time. I can thoroughly recommend him. My only feedback for improvement: It would be useful to give those of us with little knowledge of central heating systems a bit more guidance on good practice and identifying faults. More...

Reviewed on Google Maps

31 July 2018

Very prompt response and confirmed the arrival time by 'phone about 20 minutes before hand. The plumber clearly explained what he had done and what work needed doing and left everything clean and tidy. The invoice was sent through by email the same day More...

Reviewed on Google Maps

31 July 2018

Good response time, polite, fair price, tidy. Did a good job. Would use again.

Reviewed on Google Maps

31 July 2018

Left message Saturday got a call back on Sunday and as it was not an emergency it was fixed on Monday. Polite, courteous and diligent

Reviewed on Google Maps

31 July 2018

Chris arrived to scenes of chaos in a freezing house and remained calm and in control of everything. He was able to diagnose and fix the problem with the boiler (after thorough investigation) and gave us advice for the future. Whole company is extremely organised, they keep you updated as to arrival time and the invoice is sent immediately via email. Price tag did not require a sit down and a stiff gin, which was a lovely surprise. Would not hesitate to recommend. More...

Reviewed on Google Maps

31 July 2018

I called out for an emergency heating engineer on a Saturday evening - Shaws Plumbing and Heating came out in under an hour and were professional and really helpful, gave great advice and were really genuine :)

Reviewed on Google Maps

31 July 2018

Great family run business. Turned up on time, with the right equipment and kept to schedule regards the quote given. Reasonably priced and has the safety of the work being guaranteed for a year. Will happily use again.

Reviewed on Google Maps

31 July 2018

First time I have used Shaw's Plumbing & Heating and I will use him again. Turned up as scheduled, and completed the work quickly to a very good standard. Very friendly, happy to recommend.

Reviewed on Google Maps

31 July 2018

I needed to find a plumber to replace a faulty cistern at short notice. I contacted Shaws by email and over a couple of emails received a quote and had the work booked in for when it suited me. Confirmed booking by email. Called ahead on the day and arrived punctually. Carried out work, less than quoted price and did an excellent job. More...

Reviewed on Google Maps

31 July 2018

A routine service turned out to be a faulty valve and I came close to being without a boiler for the weekend; SPH made sure I wasn't. I would recommend him unreservedly. More...

Reviewed on Google Maps

31 July 2018

Great company very helpful and arrived when said if not earlier job completed quickly

Reviewed on Google Maps

31 July 2018

After much panic due to a broken down boiler, Shaws came to the rescue, despite being inundated due to bad weather. I felt confident that my family were being well looked after whilst I headed off to work. I have work I need doing soon and will definitely be calling Shaws. More...

Reviewed on Google Maps

31 July 2018

Great Service, prompt and no fuss

Reviewed on Google Maps

31 July 2018

Fast, efficient and professional

Reviewed on Google Maps

31 July 2018

Would absolutely recommend this company. The plumber arrived on time and did not waste time. He was efficient and polite too.

Reviewed on Google Maps

31 July 2018

This was my first experience of asking a plumber to fix a problem in my house. I have to say I was impressed by the service we received from Chris. I had a prompt response to my initial enquiry and an early booking in to view my broken TRV valve. He ordered a new valve and fixed it 2 days later. He waited till all the radiators were heating up nicely. He only charged me for 1 hour even though he stayed 45 minutes more.TOP MARKS ! More...

Reviewed on Google Maps

31 July 2018

This is the second time we have used Shaws and both times we have received brilliant service! Prompt, polite and explain the process of the work being carried out. Thanks again Chris!

Reviewed on Google Maps

31 July 2018

Reliable, knowledgeable and well priced. Would use again.

Reviewed on Google Maps

31 July 2018

Excellent job done. On time and fixed, what I thought was going to be a little bit complicated, quickly. A no nonsense job done for a fair price. RECOMMENDED!!!!

Reviewed on Google Maps

31 July 2018

Boiler serviced well. On time etc.No problems.

Reviewed on Google Maps

31 July 2018

Well sorted independent plumber, knows his stuff. Trusted.

Reviewed on Google Maps

31 July 2018

Chris is both professional and experienced but he also explains clearly what is required and why. Highly recommended.

Reviewed on Google Maps

31 July 2018

Had a leak in our mains pipe, called up on the day and they came out within the hour and replaced pipe and sorted out the leak within half an hour, Brilliant company! Highly recommend their services.

Reviewed on Google Maps

31 July 2018

Excellent service. Called to ask for assistance after a leak, had a quick call outand then a permanent solution suggested and completed quickly! Thank you!

Reviewed on Google Maps

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