Epsom, Surrey
Shark Bite Digital Marketing is a digital marketing and SEO agency for small companies, start-ups and sole traders looking to build or grow an online presence. Based in Epsom, we predominantly serve small businesses in Surrey, but also London and surrounding areas.
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What makes a great website?
There's no one thing that makes a website great, but the entire purpose of your site is to provide value to the visitor. If you want your visitors to stay on your site, you have to give them a good reason to do so. The design and appearance of your site is paramount. It must look uncluttered and inviting. It must be easy for visitors to navigate. If they can't find what they're looking for they will leave and go to the next search result. And you will have lost a potential customer.
But, appearance isn't the only factor. It must also be compatible with mobile devices. Most internet usage is over mobile devices now and those visitors are 50% less likely to make a purchase if the site isn't optimised for mobile devices. That's a lot of business lost.
Loading speed is also extremely important now, particularly given the amount of mobile traffic. We're all very impatient these days. If your site takes 6 seconds to load the probability of 'bounce' increases by 106%. Ideally, your site should load in 2 seconds but no more than 3.
The content on your website also cannot be understated. It's one of the main ranking factors that decides your site's position in search engine results pages. For written text it must be original, of high quality and meets certain requirements on length. Images must be meaningful and videos informative. Not only can Shark Bite Digital create a beautiful website optimised for mobile devices, we can also help you with your content.
What questions might you ask a client when starting a new project?
It depends on what the project is, but the first question regardless of which service is being provided is "what is your goal?" Knowing exactly what you want to achieve is a necessity if the project is to be a success. Come up with your objectives and make them SMART. If you can't remember what that means, it's Specific, Measurable, Achievable, Realistic and Timely. Sometimes, the answer is easy, for example, I want a new website to promote and sell my business to be up and running within 30 days. But, more often than not, it's a bit more complicated than that.
What do you love most about your job?
I love the fact that my clients and I can see tangible results from our work together. Whether it's building a website from scratch or ongoing SEO services, tools are available to enable us to track increases in traffic to the website, improvements in search engine rankings and click through rates among other things. And the end result is an increase in revenue for both us and the client. What's not to love?
What inspired you to start your own business?
Freedom. Being your own boss, although daunting, is very liberating and you actually get paid what you're worth not just what your employers want to pay you. That, and the fact that 6 years of Clapham Junction at 8:00 in the morning was as much as I could take.
Why should our clients choose you?
As we are a small business, Shark Bite Digital Marketing is very aware of the financial constraints on sole traders and small businesses. That's why we don't offer ' all-in-one' packages, we let our clients pick and choose exactly which services they need.
Our web design services are exceptional value for money. We can design and create your site for you for a very reasonable price and with a quick turnaround. We can do this because we employ high quality contractors that enable us to charge less than our competitors. And, if we negotiate a completion date, you won't hear any feeble excuses from us as to why it's not going to be finished on time.
We also offer a guarantee on our SEO services. That is, if we haven't got your site on the first page of Google after 3 months working together, we will continue our SEO free of charge until we do!
Furthermore, there are no long-term contracts with Shark Bite. There is a 3 month contract when signing up for SEO services as this is considered the minimum time it takes to see results. Once the 3 months are up, it reverts to a rolling monthly contract. All other contracts can be cancelled with 30 days' notice.