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Preferred Intelligence

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‘21 Certificate of Excellence, 2021

About

Full service, fully insured licensed private investigations agency with over 12 years experience in the private legal services industry. Owned and operated by a Texas Board Certified Investigator (TBCI), so designated by the Texas Association of Licensed Investigators (TALI)

TX Lic# A19452

15 hires on Bark
22 min response time

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Reviews (4)

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5/5

4 customer reviews

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12 August 2023

So first I will say the owner's personality is very dry, so much so that I asked him if he was former law enforcement when we first spoke. That aside, his work ethic and expertise, as well as that of the people who work for him, are second to none. The team at Preferred Intelligence found my stolen property, thoroughly documented every aspect of their investigation, and were unrelenting in their quest to pass their evidence over to law enforcement. Surprisingly, even with his dry personality, the owner was able to keep me calm when I would get angry with the police detective handling my case. He explained the many issues with one's average private investigators, including the failure to even obtain required licenses, and how police are reluctant to work with or take evidence from them. The owner explained the necessity for the strictly controlled, measured actions of his investigators. Toward the end, he also explained that relaying to the police detective the existence of this strict policy is what eventually made him concede and accept their evidence. All in all, Preferred Intelligence investigators are well worth every dollar I paid them. Oh, and there is definitely a difference between your average licensed private investigator, and a Texas Board Certified Investigator! More...

12 August 2023

After a contractor disappeared with $10K of my money, and my attorney's process server couldn't find him, Mr. Shafer said "if you have the patience and the money, I have the time and can find just about anyone. Let me show you the difference between the average licensed investigator, and a Texas Board Certified Investigator." Not only did Mr. Shafer and his people find the contractor, but he personally took over the process service and made sure it was handled properly, legally, and within all court rules for proper notice (we had a court date and were asking jail time for contempt). Mr. Shafer kept us informed of everything, whether he was working the case or currently had it assigned to an employee. Outstanding service, fair priced and ethical! More...

17 October 2019

Mr. Shafer is professional, hard-working, creative, and intelligent. Unlike most investigators, Mr. Shafer is genuinely committed to his clients and to the tasks asked to perform. Money well spent on every time we have called upon his wisdom and expertise. A must hire!!! Criminal cases, Family law cases, research, surveillance, and good old fashion detective work. More...

2 January 2019

Very reliable and knowledgeable

Reviewed on Facebook

Q&As

The sense of fulfillment from helping people out of difficult situations.

Independent thinking and the belief I could best give back to the community in this capacity.

You won't find a higher standard of ethics and professionalism.

Contracts can be signed digitally, and all background checks can be performed remotely

Services

Divorce, child custody, child welfare and other cases involving family going through or about to go through litigation in family court.

Defense and prosecution cases where a private citizen needs an independent investigation.

The name says it all. However, there are rules to this type of case beyond standard laws and ethics. Locations of missing individuals cannot be released to anyone without the subject's permission, unless specific exception criteria is met.

While technically a criminal investigation, many theft and fraud cases require very specific steps to prove such actions are taking place.

Any investigation of a civil law nature, not already listed above, with certain specific exceptions. Call for details.

Full service insurance fraud investigations ranging from accident site visits to medical canvasses and surveillance.