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Serenity

Potters Bar, Hertfordshire

(138)
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Reviews (138)

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5/5

138 customer reviews

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2 December 2019

Just had a lovely pregnancy massage. Very accomodating place, nice interior, and well priced! 5 stars.

Reviewed on Google Maps

16 November 2019

I would never go anywhere else for a wax ! The staff members are caring, make you feel incredibly comfortable (given the nature of the treatment ! ) and I think prices are very reasonable.Every staff member is equally accommodating and you can see that the company has a great teamwork ethic too ! Thanks for always making me feel great when I come for a treatment ! :) More...

Reviewed on Google Maps

16 November 2019

Heather is wonderful!!! I've definitely found my go to beautician.

Reviewed on Google Maps

16 November 2019

Great firm massage, thanks.

Reviewed on Google Maps

16 October 2019

My husband and I had the most relaxing massage at Serenity this evening which left us feeling peaceful and refreshed. The salon is decorated beautifully and the staff are highly professional. We will definitely be going back! Thanks to Jan and the team for a truly memorable experience. More...

Reviewed on Google Maps

19 September 2019

Fantastic service. Lovely staff. So welcoming and friendly. Great products & services. Thoroughly recommend

Reviewed on Facebook

16 September 2019

I think it's a very professionally run beauty salon.

Reviewed on Google Maps

16 September 2019

Heather was excellent. My first visit. She was very welcoming and also informative. Love my nails!

Reviewed on Google Maps

16 August 2019

Just been here with my sister for a pedicure. This was our first visit and we are so impressed. We had Danielle and Rachel. They were amazing. The salon is so clean and hygienic and the staff are so friendly. We are in love with our pedicures and how gentle they were with us. We would 100% recommend and we look forward to making regular visits to this salon. Thank you again! More...

Reviewed on Google Maps

31 July 2019

I had the pregnancy massage today & it was absolutely brilliant! Thank you so much for a relaxing treatment! Feel like I floated out of there! The ladies are always so friendly & I would definitely recommend any treatment at Serenity. Thank you ladies! More...

Reviewed on Facebook

16 July 2019

Always a great service when I go and the staff are super helpful and know there stuff

Reviewed on Google Maps

16 July 2019

My treatment was amazing! I would 100 percent recommend it and the staff were lovely and polite. I would go there again and get it done again .

Reviewed on Google Maps

16 June 2019

Really lovely and relaxing treatment.

Reviewed on Google Maps

16 May 2019

Lovely relaxing environment, very pleasant and welcoming staff and Jodie was lovely and did a great job. Thank you

Reviewed on Google Maps

16 April 2019

Very professional and the lady who helped me she knew what she was doing I really enjoyed my facial and love it I will recommend 100% And will go back soon xx

Reviewed on Google Maps

16 April 2019

Professional and extremely helpful. After a bad experience prior to my wedding (not at this salon!) the staff went over and above to help me. They made sure I walked out the salon completely calm and with my lashes restored! I’ll return again and again! Thank you especially to Kirsty and Julia! More...

Reviewed on Google Maps

16 April 2019

6 years and I still love you guys! Massage and facial this time, with Kirsty and I had forgotten how amazingly relaxing it can be. The professional yet friendly approach never fails and the quality in what you guys do, as ever, is unquestionable. See you soon! More...

Reviewed on Google Maps

16 April 2019

I feel like I have to offer an alternative view to the review by Sarah C below about the way the “girls get spoken to by management”I have been a regular at Serenity since it opened and have seen the salon grow and thrive. Anna and Emily (the management) have high standards and deliver exceptional services (and provide training to all employees to deliver that service).Any organisation has turnover... Anna and Emily are always professional - I have never seen or heard of them speaking negatively speaking to any one and the loyalty on both sides is what has led to a number of the girls being there from day one. Customers have the right to stay or go but to try and damage the reputation on “hearsay” is pretty shallowI struggle sometimes to get an appointment as the salon is so popular so if “Sarah C” has gone somewhere else - that’s a positive....Emily and Anna and all of the Team - keep doing what you do so well ladies - great atmosphere, lovely day spa, great service and treatments. More...

Reviewed on Google Maps

16 April 2019

Serenity in Potters Bar is by far the best beauty salon i have been to for many reasons. The salon itself is always clean and fresh, with a very warm, friendly, inviting and relaxing atmosphere. The staff are so welcoming, highly professional, and seemingly always willing to 'go that extra mile' for their clientele. Anna and Emily have taken care to add many little extra finishing touches to what is already a thoughtfully designed environment, and, together with a very extensive list of treatments, deserves to be given the highest recommendation. More...

Reviewed on Google Maps

16 April 2019

Excellent 1st class service ... massage is always spot on Danielle loves her job and it definitely is felt when your on the table . .. i wouldn’t go anywhere else for my massages! Xxx More...

Reviewed on Google Maps

16 April 2019

A big thank you to Rachel for my beautiful spring look nails with a cherry blossom colours!

Reviewed on Google Maps

16 April 2019

Rachel was brill

Reviewed on Google Maps

16 April 2019

Been coming here coming up to a year now, they are clean, attentive and always provide amazing service. Everyone is so lovely, always look forward to my appointments. Would recommend to everyone without hesitation!! More...

Reviewed on Google Maps

16 March 2019

Fabulous experience !!

Reviewed on Google Maps

16 March 2019

Booked in to Serenity with my daughter for a facial and we were extremely happy with the experience all round, Dani did my facial and it was lovely, she was very professional, very friendly and made me totally relaxed, my face, neck and shoulders felt gorgeous afterwards, my daughter was very happy with how clean her skin was after too and enjoyed the experience. We will definately be back again.

Reviewed on Google Maps

16 March 2019

I have just had my eyebrows microbladed for the first time and couldn’t be happier with the results.I was lucky enough to win this as a prize at the Christmas party back in November and was quite nervous at first as I would not have chosen to have the procedure done otherwise! I do normally have my brows tinted and I wanted to keep a natural look.Anna is a true expert in her field and I cannot recommend her highly enough. She listened to what I wanted, talked me through the steps and I am absolutely delighted with the results. I still can’t quite believe it each time I catch myself in the mirror!Thank you Anna! More...

Reviewed on Google Maps

15 March 2019

Booked the mini indulgence for myself and mum as a birthday treat for her. Thank you so much to Rachel and Kirsty who we’re both amazing. 5 star service from the girls xx

Reviewed on Facebook

11 March 2019

I've been coming here for years and highly recommend anyone. I've always been made really welcome by all the girls and they've always done an amazing job no matter what I've had done.

Reviewed on Facebook

16 February 2019

I had a full leg and bikini wax. I found it very professional yet super friendly. Nice atmosphere. Felt comfortable and at ease. Will definitely be back! Thanks :)

Reviewed on Google Maps

16 February 2019

I loved having my eye lashes done today, it was my first time having them done and I am in love with them, they look so natural. The staff were very friendly and welcoming, the student who did my lashes ensured I was comfortable throughout and explained the aftercare for my lashes well. She did a fantastic job!!! Thank you More...

Reviewed on Google Maps

16 February 2019

I absolutely love the salon, it's cosy calm and has such a warm atmosphere. The staff are so friendly and Anna is just amazing. If you are looking for somewhere to get your brows microbladed or have ombre like I did then this is the place to go. Anna is so professional, meticulous in her work and really makes sure you're happy with the treatment. Love coming here and wish the salon lots more happy customers like me! X More...

Reviewed on Google Maps

8 February 2019

Fantastic, knew exactly what we wanted and were lovely, thank you xx

Reviewed on Facebook

6 February 2019

Lovely girls, amazing treatments! Best Beauty salon by far!!

Reviewed on Facebook

18 January 2019

Fantastic service from the ladies at Serenity. Fitted me in quickly for a nail repair after I broke one of my nails a few hours after having a gel manicure. After removing the damaged gel Lou helpfully pointed me to a nail bar down the road to have an acrylic tip applied before I had a gel overlay applied by one of the other ladies (I'm sorry I didn't get her name). I was fully prepared to pay but they didn't charge me a penny. Serenity is always so clean and comfortable, and all of the ladies make you feel welcome. More...

Reviewed on Facebook

2 January 2019

I went first time lovely clean very friendly staff going again later today

Reviewed on Facebook

16 December 2018

Great service. Very helpful Wonderful !!

Reviewed on Google Maps

16 December 2018

Really lovely staff, good prices. Really lovely and amazing job (had a pedicure)

Reviewed on Google Maps

16 December 2018

Appointment was very timely. Therapist was very informative and friendly. A Wonderful massage.

Reviewed on Google Maps

16 December 2018

Lovely salon. Staff are so friendly and welcoming. Service is great and prices are really reasonable.

Reviewed on Google Maps

16 December 2018

Top service friendly team.

Reviewed on Google Maps

16 December 2018

Excellent service / procedure provided by Anna - as always. Will miss my monthly appointments! Would 100% recommend Serenity - professional, relaxing and friendly - couldn’t ask for more.

Reviewed on Google Maps

16 December 2018

The salon, has a very calming, relaxing atmosphere, is tastefully decorated and staff look smart and professional.I found my particular treatment comfortable, despite it's nature and Anna to be very reassuring, friendly, professional and caring. I definitely recommend to all and should I live not so far away, would most definitely frequent for other treatments, on a regular basis. More...

Reviewed on Google Maps

16 December 2018

Absolutely Amazing Service!!! Thank You...

Reviewed on Google Maps

16 December 2018

Friendly and welcoming therapist. Made me feel comfortable and at ease before and after my treatments. Excellent firm massage! Professional service throughout and will recommend and return. Thank you More...

Reviewed on Google Maps

16 December 2018

Lovely friendly staff and a great place for a treatment or two.

Reviewed on Google Maps

16 December 2018

Very accommodating and friendly. Just had my eyebrows tinted and shaped and am really happy with the result and overall service.

Reviewed on Google Maps

16 December 2018

The experience I had going to Serenity in Potters Bar for a facial was great from start to finish. I gained good knowledge of my skin type and how to look after it, as well as advice on which produces I should be using.

Reviewed on Google Maps

16 December 2018

This was my first time visiting the salon it was great. I felt relaxed and the staff where friendly. I think I have found my new beauticians. I won’t be going anywhere else.

Reviewed on Google Maps

16 December 2018

Friendly and professional atmosphere.

Reviewed on Google Maps

16 December 2018

First time i've been there. Very nice people all the staff are friendly. Booked up a few treatments looking forward to it....☺

Reviewed on Google Maps