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Scott Arms dental practice

Streetly, Walsall

(44)
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5/5

44 customer reviews

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24 May 2019

I am always impressed with Richard Ostins and Samantha. They have made a wonderful job of my teeth and for the first time in my life I am able to smile with confidence. Thanks to all the team, I would never go anywhere else! More...

Reviewed on Google Maps

23 May 2019

Dr. Showker and Roxy were excellent! Both so nice and friendly. They really helped me to stay calm and most importantly, no pain at all. Would definitely recommend. All staff very polite and helpful. More...

Reviewed on Google Maps

22 May 2019

Excellent service as usual. I'm a very nervous patient and the team know this and do everything they can to make it a stress less experience. I highly recommend.

Reviewed on Google Maps

7 May 2019

I have just returned from an emergency appointment which resulted in an extraction. Camilla, was absolutely fantastic, I honestly didn’t feel a thing. She was so kind and reassuring, lovely lady. More...

Reviewed on Google Maps

7 May 2019

My daughter went for an emergency appointment by 111 and she got attended to by two lovely women and she took my daughters back wisdom tooth out. There service was amazing and she got seen with in 15 minutes. Thankyou very much More...

Reviewed on Google Maps

7 May 2019

Been here twice, can’t rate this practise enough. Friendly reception staff, the place is immaculately clean, was seen by Andrew today who was so lovely. Would chose this place over my registered dentist despite the fact it’s a 30 minute drive away. Thank you More...

Reviewed on Google Maps

29 March 2019

Sharon and Roxanne were superb! Really friendly and professional and made me feel totally at ease. Sharon fitted me for Vivera retainers after i was not provided with proper retainers from my previous dentist. It was so quick, easy and pain-free- I was so impressed. Thank you both - brilliant service. :) More...

Reviewed on Google Maps

29 March 2019

Dr Sharon was a superb Dentist!! I was very nervous beforehand, as I have always previously had bad experiences with Dentists but she was excellent. I wanted to have my teeth whitened and Sharon took her time to explain everything I needed to know, and I am thrilled with the results. It was also a huge plus being able to book in for an appointment on a Saturday! Overall I couldn't have asked for a better experience, and will definitely be using Sharon as my Dentist going forward. More...

Reviewed on Google Maps

27 February 2019

Outstanding ! Camilla and Karen have provided an exceptional service for my Dad, who needs home visits. They are highly professional but friendly too. We would never have managed without their help. Scott Arms dental should be extremely proud of such great staff. More...

Reviewed on Google Maps

27 February 2019

During the last 50 years or so I've been to many dentists and have been using the Scott Arms practice for about the last 2 years. Treatment has included two dental implants, the fitting of a crown to a broken tooth, and fillings, as well as the routine appointments for check ups and to the hygienist. I really can't fault them. The waiting area, and every part of the building I've seen, is tastefully decorated, comfortable and welcoming - with free hot drinks while you wait! (The hot chocolate is excellent!) Appointments have always been made available when needed, including an emergency appointment, after a tooth broke. Staff are friendly, helpful, and efficient. The information provided is made easy to understand, and dentists and other clinical staff have provided helpful support in making decisions (For example, to have dentures or implants). All treatments have turned out as expected,100% successful, and I can always relax there, knowing I'm in good hands. I wish I'd found them years ago! More...

Reviewed on Google Maps

19 February 2019

During the last 50 years I've been to many dentists and have been using the Scott Arms dental practice for about the last 2 years. Treatment has included two dental implants, the fitting of a crown after a tooth broke, fillings, and the the routine appointments for check ups and to the hygienist.

The building, and especially the waiting area, is tastefully decorated, comfortable and welcoming - including free hot drinks while you wait! Appointments have always been available when needed, including an emergency appointment, after a tooth broke.

Everyone is friendly, respectful, helpful, and efficient. The information provided is easy to understand, and dentists and other clinical staff have provided helpful support in making decisions (For example, deciding whether to have implants or dentures).

The outcomes of treatment have all been as expected,100% successful, and I can always relax there, knowing I'm in good hands.

During the last 50 years or so I've been to many dentists and have been using the Scott Arms practice for about the last 2 years. Treatment has included two dental implants, the fitting of a crown to a broken tooth, and fillings, as well as the routine appointments for check ups and to the hygienist.

I really cannot fault them. The building, and especially the waiting area, is tastefully decorated, comfortable and welcoming - including free hot drinks while you wait! Appointments have always been available when needed, including one emergency appointment, after a tooth broke.

Everyone is friendly, helpful, respectful and efficient. The information provided is easy to understand, and dentists and other clinical staff have provided helpful support in making decisions (For example, to have dentures or implants).

The outcomes of treatment have all been as expected,100% successful, and I can always relax there, knowing I'm in good hands.

I really cannot fault them. I wish I'd found them years ago!
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9 July 2018

It was a lifesaver to be able to be seen as an emergency on a Sunday. Lots of parking, brilliant staff and top quality treatment. I'm very fussy about dentist surgeries and I'd absolutely come back to you. More...

Reviewed on Google Maps

8 July 2018

I contacted the Scott Arms dental practice when my dentist was on holiday I was given an appointment the same day and was seen and my problem sorted swiftly and with care and compassion, I then developed the same issue in another tooth 2 days later as I was going on holiday I contacted them again and was again seen swiftly and the problem sorted with care compassion and respect, i would highly recommend the Scott Arms Dental practice, it was a wonderful feeling to walk out of the practice confident that the problem had been sorted and above all I was now out of pain. and went onto have a lovely pain free holiday.

Many thanks

Kind regards

Lynda Mason
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Reviewed on Google Maps

23 June 2018

Just had an appointment with Dr Sukdhev Singh and his assistant. The service was brilliant. My appointment was an emergency and they put me at ease. They resolved my problem so quickly. Very impressed and I would strongly recommend them to others. More...

Reviewed on Google Maps

21 June 2018

35 years of Phobia...Best dentist EVER Having been very afraid of the dentist for over 35 years, I dreaded the fact that I was having an extraction, I had previous bad experiences and my fear is very real. .This phobia had ruined every visit I ever made to the dentist. I did not need to worry, from the receptionist sitting with me in the waiting area to the amazing nurses and patient dentist what was hell on earth turned into a bearable experience for me. The dentist was kind, honest, and patient with 2 wonderful support staff. I had a pain free extraction. Every step was explained, there was no rush and my comfort was paramount. I felt valued and most of all my phobia was recognised with empathy. Thank you to the team. I would now not use any other practice, you have changed my fearful opinion of dentistry. I did pay more than the NHS banding BUT was worth it. More...

Reviewed on Google Maps

10 June 2018

Received an apology from Scott Arm Dentist when computer failed.

Due to computer failure, I waited nearly 2 hours to see the dentist. The next day I received a phone call from the Manager of Scott Arm Dental Practice offering her sincere apology.
As it was circumstances beyond their control I thought it was a nice token gesture regarding them showing they’re appreciation towards customers and how they are a valued member, Excellent Customer Service.
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Reviewed on Google Maps

31 May 2018

This is the best dental practice I have visited. Reception staff and reception area are great, comfy seats, large screens and a free drinks machine.

Accepted it's not about the above but accumulativelly everything builds the picture.
Introduced to the best dental surgeon I have ever had the pleasure of meeting, Dr Oliver Tabbenor who is amazing, very patient and makes you feel relaxed immediately and also has the best surgery room I have ever been in. I can't praise this particular Doctor nor the the room and the views enough.
If your nervous - go see Olly.
If you want the best comfort for your procedure - go see Olly.
If you want total piece of mind go see Olly.
Absolutely amazing - I'm going to start a fan club. Whilst it was 100% professional it was equally very informal which made (for me a nervous patient) it a lot more of a relaxing encounter.
It's like chilling at a mates house but he will sort your teeth while your there.
100% Bang on - Thanks everyone especially my favourite person, Olly.
Dr Oliver Tabbenor - thank you
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Reviewed on Google Maps

30 May 2018

I came to Scott Arms because I have extreme dental phobia and had been told I needed three fillings and possibly a root canal. Adam Higgins examined me and decided I needed two fillings. He administered sedation and filled my teeth yesterday. I had been filled with dread that these fillings would hurt as much as one I had four years ago, but so far I have been in no pain at all. Yes, it is quite pricey compared to NHS, but the difference in the level of care I have received is worth it. I have given 4 stars for my experience so far; this is only because the reception staff, in comparison to the dental assistants and dentists, have been less smiley and welcoming and more curt and business-like. I know they are very busy, but a few more smiles and eye contact would help put people at their ease. That said, they are most certainly not rude, just busy getting on with their tasks to the point that they hardly look up. I will be going to Scott Arms for my dental care from now on and have signed on to their DenPlan. More...

Reviewed on Google Maps

27 May 2018

Hi there came today with my son Jack (dinnertime) very busy receptionists were spot on can't fault waited 40 mins went in to the dentist he and his nurse was fantastic explained everything to my son as he never been to a dentist before x-rayd him explained the options in the end had it taken out ! my son was fine .... Also like to say they don't over charge either I thought they were very reasonable ! Recommend them to anyone I'd certainly go again if I had too .... Many thanks More...

Reviewed on Google Maps

19 May 2018

A thoroughly professional, friendly and efficient practice. They saw me at 10.30pm for a dental emergency. Highly recommended.

Reviewed on Google Maps

4 May 2018

Very professional and thorough dentists ( at least the dentist I was seen by, Oliver), I was impressed. Nurses and receptionists are very nice too.

Reviewed on Google Maps

29 April 2018

Absolutely amazing. If you have a fear of dentist's as I do, I suggest you visit this practice, they are fantastic .

Reviewed on Google Maps

4 April 2018

Used this place for the first time in an emergency on Easter Sunday, absolutely first class service even though they were really busy. Highly recommend

Reviewed on Google Maps

20 March 2018

Highly Recommended. Took my Wife here on a Saturday night, Much cheaper than a meal and a show and to top it all they were able to cure her toothache with some pretty nifty root canal work.
Friendly, Helpful and an excellent service.
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Reviewed on Google Maps

10 February 2018

I have been a patient with Scott Arm's for about two months and got to say the service i have received has been amazing. Priya has been amazing in helping me and very understanding and feel comfortable in asking her questions about anything. Daisy has also been really good. I have managed to get appointments within week or two, and with the work I need to get it done, that is really good. Highly recommend Scot Arms, they are really good with excellent customer service. Cannot thank Priya enough for what she has done and made me feel more comfortable and also have had good feedback from my friends and family with the work she has done Waqaar More...

Reviewed on Google Maps

20 December 2017

First time here today to have an assessment plus a 3d x-ray and have to say the experienced 1st class professional staff who were also friendly and so helpful making the my visit a delight which for a dental practice is hard to find these days. I'd recommend this company 100% and 5+++++. Many thanks... Laurence More...

Reviewed on Google Maps

13 December 2017

Brilliant practice I had a tooth extraction by Raj he was great and made me feel calm and at ease. The dental nurse Fiona was lovely and made me feel comfortable when having the extraction. Would highly recommend this practice and the lovely staff . More...

Reviewed on Google Maps

19 November 2017

I was desperately wanting my teeth whitening before my wedding day and I came to Dr Adam Ross Higgins to help me. I was provided with the Boutique whitening products which were in very slick packaging and looked exciting to use. I was so, so impressed with the level of professionalism and care that Dr Higgins showed towards me and the Boutique whitening results were just phenomenal. I would most definitely recommend using this practice for teeth whitening treatment. My teeth were exactly as I imagined they would be for my wedding day. Thank you to Dr Adam Ross Higgins. More...

Reviewed on Google Maps

18 November 2017

Dr Adam suggested I use Boutique whitening as I wanted whiter and brighter teeth. I was sceptical as I have used many products in the past that have been useless, however this was fantastic! I used it for the recommended two weeks and since then everyone has commented on how white my teeth look and I noticed a difference right away. Dr Adam was really helpful and the whitening gel was very easy to use. Thanks! More...

Reviewed on Google Maps

6 November 2017

As an extremely nervous patient who has previously had poor experiences before, Dr Franks had a friendly and calming presence. Every member of the team from reception, dental nurses and the friendly lady in the waiting room talking to me about the procedure, meant at all times I was made to feel comfortable and content from the moment I walked in to the moment I left. Extremely flexible appointments, well worth traveling the 45 mins it takes from my area.

Couldn't recommend highly enough.
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Reviewed on Google Maps

2 November 2017

I called the practice with horrendous tooth ache and I was given an appointment the same day, I couldn’t have hit the jackpot any more than having somebody as considerate as Dr Jamie Fuller. The reception team were sympathetic and the hospitality lady created a calm atmosphere in the waiting room, what a star she was! I think her name was Rita, she is an asset for nervous patients like me!
The treatment options for my tooth were explained very clearly and Jamie was very caring and patient with me considering how much pain I was in!
This has been my first dental experience in some years and even though I live 45 minutes away I will definitely be coming back for my regular check-ups, I’ll be bringing my family along too. From start to finish I have been looked after, at the desk, in the surgery and I was even given a call 2 days later from Jamie’s nurse to see how I was getting on, what Gold standard service!
This practice has completely changed my view on what I thought would always be a negative experience. Well done Scott Arms, and thank you!!
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Reviewed on Google Maps

2 November 2017

I attended the practice and saw Lily the therapist. My experience was pleasurable and that says a lot about a dental practice.
From the reception welcome to the nurses they were really welcoming.
Lily put me at ease and explained step by step about my treatment l, I felt like I could ask questions and not be rushed.
I will definitely be returning for all my future treatment.
Outstanding customer service.
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Reviewed on Google Maps

2 November 2017

I have been coming to this practice on and off for the last year, I have been looked after by lily the hygienist every 3 months, she has been so committed to improving my gum health! I didn’t think coming to the dentist could be so enjoyable, it is relaxing and a comfortable place to be. I have also been seen numerous times on the weekend, even as late as 11pm! The service and quality is 5* at each time of the day.
The new extension to the building has proven the effort that the staff are putting in to provide a clean and professional environment for their patients. I would recommend anybody to come here, regardless of whether they already have their own dentist. Excellent job all round. Thank you.
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Reviewed on Google Maps

20 October 2017

My child had to be seen in an emergency as he had hurt he's 2 front teeth. He was given an appointment on the same day as I phoned. Very professional service and friendly staff. A special thanks to the dentist Emma who explained everything in details. More...

Reviewed on Google Maps

8 September 2017

I used to be an extremely nervous patient, but since seeing Richard Ostins and the team I don't worry at all. I even have a laugh and leave with a smile on my face. There aren't many dentists I could say that about! The treatment and service is top class also, so overall, I highly recommend the Scott Arms Dental Practice. More...

Reviewed on Google Maps

8 September 2017

First time at Scotts Arms and the Staff were very friendly and gentle, particularly the dentist. The dentist explained everything he was doing and seemed very interested in my treatment than I was. This by far has been one of the best visits I have ever made to the dentist. More...

Reviewed on Google Maps

31 August 2017

Very professional and fast service. The dentist who saw me was considerate and effective in curing my emergency dental needs. Would highly recommend this place.

Reviewed on Google Maps

31 August 2017

First rate service as usual. Managed to squeeze me in on more than one occasion when I've bitten down to hard on something! Always polite and extremely pleasant and positive. I highly recommend their service especially Mr R Ostins who's served me well for. In excess of 16 years. Thank you More...

Reviewed on Google Maps

12 August 2017

I was really going to give this a 6 but of the waiting times and night is much too scary for me but other than that the staff were very helpful, really nice, very kind, friendly and polite. I had lots of support and fun.

Wonderful service and I cannot wait to come back to their dentist again.
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Reviewed on Google Maps

5 July 2017

Excellent service in a late night appointment. No fuss just a filling and treatment for an infection under the tooth. Would recommend them.

Reviewed on Google Maps

22 May 2017

Had my six monthly check up with Jamie Fuller really great service very friendly and welcoming. Then visited Amie Kavanagh who did a great job on making sure my teeth are in top form. The service and atmosphere created in surgery was relaxed and pleasant. I am extremely pleased with the service I received well done. More...

Reviewed on Google Maps

5 May 2017

I have been using this dental practice for about four years now and have received excellent treatment. All the staff are friendly and my dentist Emma Pickering explains your treatment and make you feel at easy straight away. I wouldn't go anywhere else now.

Reviewed on Google Maps

30 April 2017

I was given an emergency appointment which I desperately needed at the weekend on a Sunday, this was the only dentist open at the time. Once there I was seen to very quickly, the staff were very caring, so much so I am now going to stay with them, first class service and very professional. The staff put me at ease, explained the options to me and I'm very grateful for all the advice and treatment I have received and continue to receive. I highly recommend this dental practice for it's first class service! More...

Reviewed on Google Maps

9 April 2017

Visited this morning for a emergency appointment which I had booked online. All the staff were brilliant and the dentist explained everything she was doing. After undergoing a extraction of my wisdom tooth which was surprisingly quick and painless I just wanted to to say thank you for the care I received today. More...

Reviewed on Google Maps