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Sapphire Property Management

Rowhedge, Essex

(9)
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Reviews (9)

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4.5/5

9 customer reviews

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17 March 2023

Sapphire have recently taken over the management where I live and i must say in particular Stacey and Julia have been unbelievably helpful and very approachable and go above and beyond!

2 August 2022

Leaving a broken garage door at newly build Clifftown Shore apartments in Southend on Sea unrepaired for more than 10 days without informing the residents about the progress, making the building accessible 24/7 for unwanted people and taking no responsibility of the dangers this causes just saying if we need to put a 24/7 guard that would increase the service charges makes this a useless company with useless people!

27 February 2019

Thank you to Stacey and the Team at Sapphire Management. They initially came recommended by a colleague who has been using them for years. From the first meeting I've found them to be professional and helpful with all aspects when managing my apartment complex. Keep it up! More...

Reviewed on Google Maps

27 February 2019

Many thanks to Stacey for getting defective lights fixed on the outside of our building. Polite and friendly and very helpful at all times.

Reviewed on Google Maps

28 January 2019

Sapphire took over the management of the property this January & already found them to be miles better than the previous management company RMG! Stacey in accounts really helped sort out a previous issue that had been left over a year. They are a much better outfit & happy to deal with them in the future More...

Reviewed on Google Maps

1 August 2018

Since Sapphire took over the management of our property around 6 months ago, I have found them to be efficient and knowledgeable. They have always been courteous in all communications, both telephone and email, and replied promptly. They engage with situations with a genuine interest. More...

Reviewed on Google Maps

1 August 2018

After a rocky start in our relationship with Sapphire, we have built a much stronger rapport and found them to be keen to engage and solve problems. I would particularly commend the "hands-on" approach of senior management to looking at and solving problems and difficulties when experienced. More...

Reviewed on Google Maps

28 May 2018

I have been working with Sapphire for a few years now and have to say they are a joy to work with. Lydia our property manager is very professional to deal with and does what she says she will, if Lydia is ever unavailable I have found the whole team very helpful. They have improved our site and reduced our service charge which is a major plus. Thank you for your hard work, keep it up.Shaun More...

Reviewed on Google Maps

20 March 2018

I have been working with Sapphire for a few years now and have to say they are a joy to work with. Lydia our property manager is very professional to deal with and does what she says she will, if Lydia is ever unavailable I have found the whole team very helpful. They have improved our site and reduced our service charge which is a major plus. Thank you for your hard work, keep it up.
Shaun
More...

Reviewed on Google Maps