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Sapphire Maids

Plymouth, Minnesota

(6)
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Reviews (6)

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5/5

6 customer reviews

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2 June 2016

I see there are some mixed reviews here, so I want to throw in my 2 cents and say that I had an absolutely positive experience with this company. I wanted to hire somebody to deep clean my apartment as I was moving out. The booking process online was very easy, and Nicole (the owner) was very helpful in following up to get the details settled. Then, shortly before the day of the move, I was informed that the cleaner would be there around 3 pm, which was way later than I had preferred (miscommunication on my end, no fault of the company's). I let Nicole know this, and when she couldn't find anybody to switch times and come earlier, she volunteered to come do it herself! Very impressive, since she told me that she is the owner and does not typically do the cleanings herself anymore (although she used to do the cleaning portion full-time, so she knew what she was doing).The quality of Nicole's work was top notch. My apartment was pretty filthy beforehand, especially the floors and the bathroom, and I couldn't believe how great it looked when she finished. She clearly cares about the work and wants to deliver the best service that she can. More...

Reviewed on Yelp

20 December 2012

I had Sapphire Maids in to clean my home today, and I have to say that I couldn't be more ecstatic with the results. From the get go, it was a joy to work with them.  The gal that made the arrangements for me over the phone was extraordinarily warm and professional.  Magdelina and Felipe were amazingly prompt in arriving given the recent snowy weather.  My home just SHINES!  I also opted for the a la cart service (an additional $30) of having my fridge and freezer cleaned and reorganized-it really was a bit of a disaster.  *hangs head in shame*  You should see it now.  It's absolutely gorgeous.  I am very grateful for the hard work that Sapphire did for me, and recommend them highly. More...

Reviewed on Yelp

3 December 2012

I hired Sapphire Maids to clean a new house. I was able to book online and it was really easy! There was a slight problem with the time I booked being double-booked, but it was easily resolved. The crew that arrived was very friendly and did a fantastic job cleaning. This is a company that really cares about their customers, and makes sure their customers are taken care of. More...

Reviewed on Yelp

25 September 2012

I was looking for a cleaning service to clean my Father's condo. I did a yelp search and found reviews on a service called Sapphire Maids. The reviews were both very good so I thought I would give them a try.I chatted with Griffin live on line. He was very helpful.I was able to schedule them when it was convenient for me.They arrived on time even a few minutes early.There were two workers a man and woman. Both of them were very friendly and hard workers.They proceeded to give the condo a deep cleaning and asked me several times to check to make sure I was satisfied.The place looked and smelled wonderful.They washed the floors, dusted the furniture, even the legs of the dining room chairs. In the kitchen they wiped down the outside of the cabinets. They just shined.Wonderful Customer Service!I am going to continue to have them come once a month.Prices are very reasonable!!! More...

Reviewed on Yelp

18 September 2012

I hired Sapphire Maids as a gift to my friend who took care of my cat for a year and then let me stay with her. It was easy to book online; they confirmed the day before; and then Rhonda Jacobs came over and did an absolutely amazing job. The house has never been cleaner; she even mopped the front porch. My friend and I were both impressed, and I would totally recommend these folks. More...

Reviewed on Yelp

15 July 2012

I had a wonderful experience with Griffin at Sapphire Maids. My boyfriend and I were renting our apartment out to two different sets of guests whose check out and check in were on the same day. We were out of town, so we enlisted the help of Sapphire Maids not only to clean our apartment, but also to wash all of the bath linens, strip the beds, wash those linens, then remake the beds. It was, needless to say, fairly involved, and yet they handled it brilliantly. The report from our incoming guests on the state of the apartment was glowing! Griffin was a joy to work with. He responded swiftly to my (numerous) emails, and endured my (also numerous) anal-retentive instructions with a smile. I highly recommend Sapphire Maids. More...

Reviewed on Yelp