At Sagaciti we help you ‘see the wood from the trees’ by looking at your opportunities and challenges 'End-to-End' across your business, and simplifying the complexities for you. Our approach allows you to remain focused on the important things, helping you deliver excellent services, and grow your business.
We use good judgement (built on our unique blend of 70+ years Commercial and Public Sector experience) to develop and apply practical solutions, based on sound evidence, that work in your world and can be sustained by you.
We’re determined to provide good value, and are proud to be different from the others. We build personal, productive relationships with clients through our friendly, engaging, open and honest approach, ensuring you get a bespoke service because it’s us who turn-up and work with you. We understand why your customers, service-users and people are critical for your business or organisation; which is why, in short, achieving your outcomes is as important to us as it is to you.
Services we offer:
The Sagaciti Toolkit™
We developed the new Sagaciti Toolkit™ based on our track record in the public and commercial sectors. We have successfully delivered change and improved performance; delivered operational, tactical and strategic leadership in a 6000 strong organisation; managed the commensurate budgets, reduced costs; handled significant risk; and, created evidence-based policy.
We have also established and improved contact handling centres, implemented a new operating model and helped organisations and multi-agency teams to collaborate to become more efficient and effective.
Given our experience we wanted something tangible to enable organisations to focus on their core purpose, deliver quality services and grow their business. By helping people ‘see the wood from the trees’ we simplify the complex, improve effectiveness, drive productivity, increase customer and staff engagement and better manage risk.
Our “eureka moment” came when we created our new Sagaciti Toolkit™. It works equally well for a light-touch review of a single business element or a full organisational ‘deep-dive’.
Because the Toolkit forensically assesses an organisation’s ‘AS-IS’ (the current state), our clients gain evidence-based information that we use to work together to design and co-create the ‘TO-BE” (the desired state). It also lays a firm foundation to implement design changes for the organisation, department or team.
The Toolkit has been successfully used in the commercial sector (customer services for a UK national retail company), and the public sector (multi-agency partnership programme managing high risk, review and recommendations of system use on organisational behaviour and culture, re-design of call handling operating model).
We have developed the Sagaciti Toolkit™ so that it can be used in any organisation, team, department, or specialist service, and in unique business environments whatever their purpose, speciality or unique challenge. The Sagaciti Toolkit™ is also available for clients to use on license.
Other Services We Offer:
Sagaciti Evaluation Services
In addition to pure academic evaluations, we are proud to offer our specialised “Sagaciti Hybrid Evaluation” that combines the benefits of academic rigour overlaid with pragmatic and practical solutions that can be deployed inside your organisation, department or pilot programme.
Sagaciti Project & Programme Change Management
We are proud to use Good Judgement Practically Applied™ to offer our clients a bespoke service, based on the evidence, providing sound recommendations and practical solutions.
We are able to provide support including the following:
• A full review of the current AS-IS state,
• Design of the required TO-BE state;
• Evidence-based Business Case documentation and presentation, with evidenced recommendations;
• Implementation of the TO-BE;
• Facilitation to deliver ‘new ways of working’ and process mapping.
Our services can be provided independently, in collaboration alongside your team, or as an addition to your existing structure, subject to your requirements.
Leadership, Facilitation & Lecture Services
We offer a selection of services in this area, utilising our knowledge and skills gained through many 'interesting experiences' harvested during a combined period of over 70 years.
We are able to provide support including the following:
• Bespoke leadership programmes
• Leadership support, mentoring and confidence building
• Help to improve capability, confidence, effectiveness & deliver outcomes.
• Independent facilitation, presentation and lecture services
We specialise in Leadership, Management, Desistance, Evidence-based policy making, and Strategic & Tactical command.
We have specialist skills and experience in Strategic and Tactical Command (critical incidents, 'Gold/Silver/Bronze', firearms and public order through to command of the Olympic Torch), along with major & serious crime investigations (including homicide, homicide review, serious case reviews and crimes in action at PIP L3 and L4 experience).
Some organisations believe that only one of the ‘top-ten’ revenue-earning and market-share consultancies can help them (we won't name them here but we are sure you will be familiar with their names!). We believe there is another way and that we can help those organisations change their minds.
If you are open-minded and recognise there are people like us providing excellent products and services that will help you achieve your desired outcomes, then we can help. We pride ourselves on delivering excellent value for money and don’t charge the earth - it costs nothing to chat. We are committed to what we do, and firmly put our clients and customers first to provide services and solutions bespoke to your needs.
For more information visit www.sagaciti.co.uk
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