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Safe Hands - Mortgages and Protection logo
S

Safe Hands - Mortgages and Protection

Pontypool, Torfaen

(40)
Safe Hands - Mortgages and Protection logo
S

Safe Hands - Mortgages and Protection

Pontypool, Torfaen

(40)

About

Mortgage and Protection advice on:

Residential
Remortgages
Buy To Let
Adverse Credit
Home Movers
First Time Buyers
Right to Buy
Debt Consolidation
Capital Raising
Life Insurance
Critical Illness cover
Income Protection
Accident, Sickness and Unemployment cover

More...

Reviews (40)

Leave a review
L
21 December 2019

5* service from Mike and the team at safe hands! Very professional, supportive and knowledgeable! Helped us through every stage of purchasing our first property! ! We will definitely be recommending safe hands to our family and friends and won’t be going any where else for future mortgages and insurance advice!! Thanks again!! More...

S
16 September 2019

Mike went above and beyond helping to purchase a recent property, including liaising with solicitors and the house developers to overcome many hurdles along the way. Mike was flexible and accommodating on times and locations of appointments to fit around my own work commitments and he’s such an easy-going and hard working guy. I would highly recommend him. More...

L
27 May 2019

Excellent professional service made the process of my son buying his first house seamless. Such flexibility around appointment times and always on hand to answer questions. Natasha found exactly the right mortgage, making an unaffordable dream come true, explaining each step in a friendly, understandable way. Definitely recommend Safe Hands - thank you very much Natasha! More...

C
17 January 2019

Had the pleasure of meeting Michael this morning, such a smooth easy experience, and very professional atmosphere. Highly recommended!

E
17 January 2019

5* service from Nick. Everything was explained fully and nothing was too much trouble. Highly recommend.

K
13 January 2019

excellent service from Michael. The whole process was smooth and seamless. Any questions I had no matter how silly they seemed were always answered and I was kept up to date throughout the process

R
7 January 2019

Amazing service provided! Mike was great help and always at the end of the phone if needed. Thank you very much. excellent service

B
1 January 2019

I’ve know Michael a few years firstly as a friend then as our advisor. I can’t praise him or his team enough. Fantastic service throughout and will always answer his phone with queries or questions. He will not only have our future business but also friends and family as well. Highly recommended advisor and business More...

L
17 December 2018

I would recommend this company. they were amazing. Mike went above and beyond for us. always at the end of the phone if needed. Thank you very much. excellent service More...

D
6 December 2018

100% Recommend! After the initial disappointment of going to another local mortgage adviser and being told we couldn't get the mortgage, Natasha at Safe Hands was able to look at our circumstances and get us the right mortgage. We had the mortgage offer within a week and Natasha helped us right through until we got the keys! She is still always happy to help and give us any guidance needed. We have already recommended her to friends and family and will continue too! Thank you xxx More...

R
4 December 2018

Honestly Safe Hands made buying my first home so easy! Nick and the rest of the team supported me all the way and made sure everything was hassle free! Great company! Helpful and professional throughout, all while remaining friendly! More...

J
13 August 2018

I can’t rate Safe Hands highly enough – Mike was there every step of the way. Excellent service – helpful and friendly. I have recommended to all my family and friends. More...

P
2 June 2018

Couldn’t recommend Natasha enough. As someone who gets anxious a lot, I worried throughout our purchasing period about various usual things. However with Natasha always there to message or call she put my mind at ease on a regular basis. The transition and advise was flawless and very informative. Thank you so much Tash, we love our home � More...

N
31 May 2018

The best Thanks Natasha ������

A
11 May 2018

Safe hands absolutely brilliant !Sally is highly recommended, After a very complicated case with removing an ex partner name from my mortgage we got there in the end and Sally never failed to give up on it. Sally is a lovely genuine person and is always willing to help no matter the circumstances. Thank you Sally for all your help in making my house now my own � ! More...

N
11 May 2018

I’ve used Safe hands for numerous insurances and also my will writing and I cant recommend them enough!! I had the pleasure of Sally York’s expertise and she advised me on every aspects of each policy and the underwriting relevant to each . Not only did I have a great new policy for my life and home cover but I saved money too. Thank you Sally York I will be seeing you again soon undoubtedly More...

I
3 May 2018

Very knowlageable & personal service Took all the hastle out of the processes and helped out with any paperwork we had to compleate Well worth the few extra £ to be stress free

L
29 March 2018

We have just completed our mortgage transfer with absolutely no worries or concerns all thanks to Natasha Cooke! What a wonderful service she provided, nothing was too much trouble and she found us a great deal. She was extremely organised and professional and I often wondered if she worked 24 hours a day as she would respond so quickly to our questions no matter what time we asked them! I would recommend Safe Hands to anyone who wants an excellent service in completing or transferring their mortgage. We can’t thank Natasha enough � More...

D
21 March 2018

Can’t thank mike enough at safe hands for making It so easy and stress free for me and my wife buying our first family home and also working around our times and evening calls . . I would advise you all to use safe hands you won’t regret it thanks mike and team More...

L
16 December 2017

We were recommended to use Safe Hands by a colleague of mine, and I am SO glad we did! We had help from Natasha who was very professional and supportive with our first mortgage! Natasha was very flexible with her time and would work around our work and busy lifestyles! The advice we had was fab, and saved us a lot of money in the long run, on our mortgage and my life insurance!! I feel like Natasha went above and beyond to make sure we had the best deal possible!! We were settled in our ideal home so quick! I will definitely be coming back to use Safe Hands in the future!!�� More...

K
16 December 2017

I’ve never been satisfied with the mortgage advice from banks and estate agents I’ve contacted in the past. That’s why it was so refreshing to have someone come to the house and put me at my ease while discussing my finances. Very professional and friendly service. I would definitely recommend Safe Hands to anyone � More...

N
30 November 2017

Cannot recommend safe hands enough for helping us through the whole process to buying our first home! Everything was dealt with amazingly. Mike was absolutely fab! Thank you so much � More...

J
7 November 2017

brilliant service, efficient, professional a great help with my first mortgage and helping buy my first home

B
7 November 2017

Safe hands arranged our mortgage and new life insurance cover. Great customer service and always available to answer any questions. Have and will continue to recommend to friends and family! Thank you! More...

D
7 November 2017

Amazing, friendly and professional staff! I wholeheartedly recommend this company - great value for money and always willing to go the extra mile giving fantastic service to customers - I can't praise them highly enough

N
7 November 2017

Mike helped us through every step of arranging our first mortgage. He explained everything so well and helped us feel at ease. Very friendly, informative and always on hand to help. Mike also sorted our life insurance out, again he was extremely professional and efficient. Would recommend to all my family and friends. More...

B
25 October 2017

We spoke to numerous mortgage advisors and it seemed they were out more to get what they could for their own pockets rather than what was in the best interest for me and my family. I had unique circumstances as we were buying a house when I was on maternity leave but Natasha Cooke at safe hands was amazing. She got us an amazing deal with cash back which helped us out during maternity pay. She also got a back up option just in case. She stayed communicated with us the whole time and was prompt and effective. She also went above and beyond for us contacting an estate agent on a weekend to verbally advise our mortgage was agreed in principle in order for it to be taken off the market for us. I don’t think I would ever use a different mortgage advisor. When it comes to renewing my mortgage in 2 years time, safe hands is the only option I would look at for it. More...

G
29 September 2017

Excellent service, hassle free from start to finish. Highly recommended. Many thanks Mike and team.

S
1 September 2017

Just bought our first home and was very confused by everything. Mike was very supportive and knowledgeable, explaining everything clearly. His service and personality is so positive that everything was made easy. No question was ever too much. As the name suggests you are certainly in 'Safe hands' and I would recommend Mike and his company to anyone. More...

S
1 September 2017

We used Mike at Safe Hands Mortgages through a recommendation of a close friend. We were having some difficulties in finding a suitable mortgage for our second house move. We were in a stressful situation but once explained to Mike he was very reassuring and sorted it all out for us and even managed to secure us a great deal/interest rate! He went out of his way to collect paper work out of hours and worked around my husbands shifts proving very flexible...we even handed letters across whilst filling up at petrol stations!! Would definitely recommend this company! Thanks Mike! More...

S
1 August 2017

Brilliant service from Mike, made the process of finding a mortgage & completing as easy as possible for me. Always on hand to answer whatever questions you may have. Highly recommend!!

M
1 August 2017

Amazing support and guidance given throughout the process of buying our first house.. was always on hand to sort out any issues and managed to settle a very time restricted issue within a matter of 2 hours! Would highly recommend �

A
23 June 2017

A very professional company that dealt with my remortgage, they were always willing to help me with any questions and would always phoned me back if they were busy and missed my call. They kept me up to date with the whole process. Very happy with safe hands and will definitely use them again.. many thanks team!! More...

V
4 May 2017

Mike has helped us secure a Mortage for our first home. Not only this, but Mike has been helpful and friendly throughout. When experiencing some trouble with our Mortage provider, Mike contacted them immediately and we had the required documents within the hour ! This helped speed up our process of moving and without that phone call we could still be waiting to complete! Thank you to Mike and all the team at Safe Hands. Would recommend; and also using Mike for our life insurance. More...

S
8 March 2017

Excellent service! Sorted my life insurance out with no complications! Thanks Mike �

B
1 January 2017

Thanks very much to Michael for a arranging our remortgage and life insurance. We are really pleased with how much money you have saved us and the good quality deals you have sourced for us. Looking forward to working with you again in the near future. Brian and Lesa Williams More...

S
20 December 2016

Mike has recently got us a mortgage and gave an excellent service. It was a very stressful time and he took the job in making it as at least stress free as possible. He was very responsive at all times and keeping his word in calling us back straight away and calling to the house to collect paperwork etc promptly. I would recommend his service to anyone and cant thank him enough for a great job! thank you Mike! More...

J
11 December 2016

Absolutely brilliant service, I was a first time buyer and mike went through everything with me, great at replying, gave lots of options and insight into how the process worked, would strongly recommend to everyone I know! Can't praise him enough!!

J
15 November 2016

Really pleased with the service Safe Hands gave us, Mikes knowledge and skills made this process as stress free as possible. Very pleased with the deals we got. Professional and reliable. Very prompt answering any questions or concerns. Appointments made were convenient for us even if it was the evening. Great company to deal with wouldn't hesitate recommending to my family or friends. Can't thank Mike enough for all the hard work he's put in and making this move possible. 5* More...

R
13 November 2016

I was introduced to Safe hands by a family member and I must say i have never dealt with someone so professional. Mike kept me up to date with progress every step of the way.

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Q&A

Building a personal relationship with our customers
Providing the best service
Knowing we have found you the best deal out there, and arranging protection to keep you and your family safe.

The nature of this job means you have to be self employed - you couldn't do this role if you were to work for an employer.
We need to be available for our customers - day and night, to ensure we can work around jobs and families to make the whole process as easy as possible.

- We work on a one to one basis
- We can use over 60 lenders on the market
-We always aim to find the best deal for you
- We will always answer a phonecall or an email if we can - we will call you back as soon as possible if we are unable to answer there and then
-We complete all the time taking proceedures away for you; applications, solicitor chasing etc
-We can accommodate for everyone; if you have bad credit, if you are busy with personal or work life - every case is different
-We will always try our best for you - no matter how bad your credit history, we will use all efforts to try and get the job done