Safe Hands - Mortgages and Protection

Safe Hands - Mortgages and Protection

Safe Hands - Mortgages and Protection locationPontypool, Torfaen

(11 Reviews)

Mortgage and Protection advice on:

Buy To Let
Adverse Credit
Home Movers
First Time Buyers
Right to Buy
Debt Consolidation
Capital Raising
Life Insurance
Critical Illness cover
Income Protection
Accident, Sickness and Unemployment cover
Buildings and Contents Insurance

We can come to you in the comfort of your own home, or you can come to our office.

We are available daytime, evenings and weekends - working around work and family life.

All appointments are free.

Safe Hands - Mortgages and Protection Reviews


Review of Safe Hands - Mortgages and Protection by faris salman
5 12/02/2018 faris salman

Review of Safe Hands - Mortgages and Protection by Bex Watkins
5 Bex Watkins

We spoke to numerous mortgage advisors and it seemed they were out more to get what they could for their own pockets rather than what was in the best interest for me and my family. I had unique circumstances as we were buying a house when I was on maternity leave but Natasha Cooke at safe hands was amazing. She got us an amazing deal with cash back which helped us out during maternity pay. She also got a back up option just in case. She stayed communicated with us the whole time and was prompt and effective. She also went above and beyond for us contacting an estate agent on a weekend to verbally advise our mortgage was agreed in principle in order for it to be taken off the market for us. I don’t think I would ever use a different mortgage advisor. When it comes to renewing my mortgage in 2 years time, safe hands is the only option I would look at for it.

Review of Safe Hands - Mortgages and Protection by Karen Pick
5 Karen Pick

I’ve never been satisfied with the mortgage advice from banks and estate agents I’ve contacted in the past. That’s why it was so refreshing to have someone come to the house and put me at my ease while discussing my finances. Very professional and friendly service. I would definitely recommend Safe Hands to anyone �

Review of Safe Hands - Mortgages and Protection by Ian-Rhys Jugga Powell
5 Ian-Rhys Jugga Powell

Very knowlageable & personal service
Took all the hastle out of the processes and helped out with any paperwork we had to compleate
Well worth the few extra £ to be stress free

Review of Safe Hands - Mortgages and Protection by Laura-May Thompson
5 Laura-May Thompson

We were recommended to use Safe Hands by a colleague of mine, and I am SO glad we did! We had help from Natasha who was very professional and supportive with our first mortgage! Natasha was very flexible with her time and would work around our work and busy lifestyles! The advice we had was fab, and saved us a lot of money in the long run, on our mortgage and my life insurance!!
I feel like Natasha went above and beyond to make sure we had the best deal possible!! We were settled in our ideal home so quick! I will definitely be coming back to use Safe Hands in the future!!��

Review of Safe Hands - Mortgages and Protection by Lesley Allford
5 Lesley Allford

We have just completed our mortgage transfer with absolutely no worries or concerns all thanks to Natasha Cooke! What a wonderful service she provided, nothing was too much trouble and she found us a great deal. She was extremely organised and professional and I often wondered if she worked 24 hours a day as she would respond so quickly to our questions no matter what time we asked them!
I would recommend Safe Hands to anyone who wants an excellent service in completing or transferring their mortgage. We can’t thank Natasha enough �

Review of Safe Hands - Mortgages and Protection by Dafydd Thomas
5 Dafydd Thomas

Can’t thank mike enough at safe hands for making It so easy and stress free for me and my wife buying our first family home and also working around our times and evening calls .. I would advise you all to use safe hands you won’t regret it 👍👍👍thanks mike and team

Review of Safe Hands - Mortgages and Protection by Sophie Finn
5 Sophie Finn

We have recently complete a re-Mortgage of our home with Natasha Cooke at Safe Hands and we can honestly say the service was second to none. Natasha is extremely professional but also very approachable, she made us feel at ease about such a complicated process. She found us an excellent deal while taking away all of the associated stresses, she responded to any worries and concerns we had promptly and with real empathy. We can’t thank her enough for her assistance and not only will we contact her again for such help but also recommend her to our family and friends.

Review of Safe Hands - Mortgages and Protection by Paige Meredith
5 Paige Meredith

Couldn’t recommend Natasha enough. As someone who gets anxious a lot, I worried throughout our purchasing period about various usual things. However with Natasha always there to message or call she put my mind at ease on a regular basis. The transition and advise was flawless and very informative. Thank you so much Tash, we love our home �

Review of Safe Hands - Mortgages and Protection by Andrea Lloyd
5 Andrea Lloyd

Safe hands absolutely brilliant !Sally is highly recommended, After a very complicated case with removing an ex partner name from my mortgage we got there in the end and Sally never failed to give up on it. Sally is a lovely genuine person and is always willing to help no matter the circumstances. Thank you Sally for all your help in making my house now my own � !

Review of Safe Hands - Mortgages and Protection by Nicola Evans
5 Nicola Evans

I’ve used Safe hands for numerous insurances and also my will writing and I cant recommend them enough!!
I had the pleasure of Sally York’s expertise and she advised me on every aspects of each policy and the underwriting relevant to each .
Not only did I have a great new policy for my life and home cover but I saved money too.
Thank you Sally York I will be seeing you again soon undoubtedly

Safe Hands - Mortgages and Protection

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Safe Hands - Mortgages and Protection Q&A

Company Q&A

What do you love most about your job?

Building a personal relationship with our customers
Providing the best service
Knowing we have found you the best deal out there, and arranging protection to keep you and your family safe.

What inspired you to start your own business?

The nature of this job means you have to be self employed - you couldn't do this role if you were to work for an employer.
We need to be available for our customers - day and night, to ensure we can work around jobs and families to make the whole process as easy as possible.

Why should our clients choose you?

- We work on a one to one basis
- We can use over 60 lenders on the market
-We always aim to find the best deal for you
- We will always answer a phonecall or an email if we can - we will call you back as soon as possible if we are unable to answer there and then
-We complete all the time taking proceedures away for you; applications, solicitor chasing etc
-We can accommodate for everyone; if you have bad credit, if you are busy with personal or work life - every case is different
-We will always try our best for you - no matter how bad your credit history, we will use all efforts to try and get the job done

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