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Royal Pedigree Pet Care

Bethesda

(21)
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5/5

21 customer reviews

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10 October 2019

So we rescued a German Shepherd mix almost a year ago named Bodie - he was very distrusting of people and had some issues for us to work on. One of the issues I faced beyond socializing him was getting him some midday exercise when my wife and I were at work.  Also, because he wasn't 100% friendly with other dogs we didn't want to use a kennel when we left town. I contacted Mack to start weekday lunchtime walks.  Mack obviously knew his way around dogs from the start and it wasn't more than a few days before Bodie was not only comfortable with him but excited when he showed up for walks.  We then scheduled multiple walks per day when we were on vacation (had our housekeeper stay at the house but had Mack handle walks).  Mack had as associate named Larry handle the vacation walks that Mack couldn't handle, and Larry is a gem of a person as well.  They both obviously love dogs and really care about them. Bodie was sick during one vacation and Larry called and arranged to pick up medication at our vet, and also cleaned up some messes in the house I'm guessing took no small effort (and also spent extra time with Bodie just to make him more comfortable).  When I asked what I should pay to cover all of this extra time (which amounted, on that particular vacation, to many hours), the answer I got was to "pay it forward." These are good people, and they care about animals and customer service. Communication through app they use is also quite effective.  So 5 stars from me for Royal Pedigree! More...

Reviewed on Yelp

21 July 2019

I have been working with Royal Pedigree as a dog walking service since I adopted my dog Bodie last year. They have always been prompt, communicative and trustworthy. But we just returned from a trip from Maine during with Mack and his fellow dog walker Larry shows their true colors which made me sit down to write this review. I had them scheduled to walk Bodie three times per day while my housekeeper stayed at the house. Bodie got sick, and Mack and Larry treated Bodie like one of their own family. Trips to the vet to pick up medication, cleaning up messes in the house (let’s just say this - these messes were not easy ones to clean), working with my housekeeper to make sure he was fed a correct diet to ease his stomach. They spent countless extra hours with him and did as much for him as they possibly could - and asked nothing in return (except to “pay it forward”). I can’t recommend them highly enough, for their integrity and obvious love of animals. If you need any of their services, these are 5 star people! More...

Reviewed on Facebook

14 January 2019

I was so nervous about leaving my cat with a pet sitter for two weeks, but I'm so happy that I left her in the care of Mack and Royal Pedigree. I received daily photos, updates, and messages through their message interface, which only reassured me that I left my furry girl in caring hands.   If you're looking for professional, reliable, and caring pet sitters look no further. RP is the best of the best! More...

Reviewed on Yelp

27 December 2018

My husband and I have tried multiple cat sitters in the DMV area, but have had trouble finding a pet service we truly trusted and valued. This holiday season, we decided to try Royal Pedigree Pet Care. Veronica and Mack were great -- messaging us quickly, sending photos/updates, and spending some quality time with our kitties. Mack went out of his way to ensure he could line up a pet sitter for us at the last minute, too. Every year we've always come back to our cats having been unhappy/destroying something; this was the first year where we came back to two happy and relaxed kitties. I would highly recommend this company! More...

Reviewed on Yelp

21 November 2018

Mack has been an excellent and reliable dog walker for us. Our dog isinitially hesitant with new people and doesn't like change. Mack wasvery patient and made a lot of effort to get her to a good andcomfortable place. She's now happy to go on regular walks. We wouldhighly recommend Royal Pedigree! More...

Reviewed on Yelp

4 August 2018

We've had a really great experience with Royal Pedigree for multiple visits over the past year. They're incredibly responsive, easy to book, reasonably priced, and most importantly, Caitlin takes great care of our two cats during her daily visits. The cats are no longer as anxious when we pack or as angry when we get back!  We love the email updates with pictures More...

Reviewed on Yelp

9 June 2018

Out of all the petsitting services that I contacted through Yelp, Royal Pedigree was one of the most responsive and pain-free experience. Our sitter Caitlin B. set up an introductory visit in less than a day. She was very friendly, lovely to our kitty and paid attention to all the instructions to make sure all of our needs were properly met. When we were gone, everything went according to plan: She posted regular updates and photos on the Royal Pedigree portal. While we didn't have any special needs, I was certain and comfortable that our cat was in very good hands and got the proper attention and love she craved. When we got home, everything looked exactly like how it should, including a quick vacuum around the litterbox. Overall, I was very happy with the booking, introductory visit, the daily updates, how clean I found everything, and the portal/ease of payment. I would book again and would recommend Caitlin B. More...

Reviewed on Yelp

23 January 2017

I really can't think of a negative thing about Royal Pedigree - not that you'd want to, as everyone at the company is always amazing to deal with, and they have gotten my husband and I out of a few pinches as unexpected work travel and events have popped up. They are a very involved team, and I am always confident that our animals are being well taken care of, both by people who are careful with them and who truly enjoy spending time with them.Have recommended them to anyone who has asked, and will continue to do so! Really an excellent service. More...

Reviewed on Yelp

27 September 2016

Royal Pedigree has been extremely accommodating of my requests.  My dog loves the folks that work at Royal Pedrigree and they go above and beyond for clients.  Cannot say enough good things about this company. More...

Reviewed on Yelp

2 August 2016

Truly cannot say enough good things about Royal Pedigree and Mack, the owner. Our dog, Louie, is a rescue, and is very shy around new people. Mack has been super great with him from the start- patient, persistent and calm. Louie LOVES him now and my husband and I both trust Mack completely! He also sends great updates every day. Would definitely recommend! More...

Reviewed on Yelp

2 January 2015

I can always count on Royal Pedigree when I need help with my two boys!

Reviewed on Facebook

1 January 2015

We love Royal Pedigree. Jen has been our dog walker for our 2 Wastes (one age 15) for over 2 years. She is GREAT - very reliable and always flexible. We highly recommend!!

Reviewed on Facebook

31 December 2014

Outstanding personalized care for our pup. Our daily dog walker Jen is one of her favorite people and they have a great time together. Highly recommend.

Reviewed on Facebook

31 December 2014

Mary and Claire are the best, most reliable, professional, and friendly people we could ever want to take care of our dog. We have had a lot going on with welcoming new babies and Royal Pedigree has been fabulous in assisting us in this transition and making it easier on our dog. More...

Reviewed on Facebook

18 September 2014

Omg

Reviewed on Facebook

2 September 2014

I've always managed my schedule such that I didn't have to worry about leaving our cat too long - be it a quick kitty trip to a nearby family member's house, or having a friend stop by to check in.  Family vacation schedules this year made this difficult, and a 4 hour drive was definitely NOT in the cards for this cat - she gets car sick.So I researched pet sitters, last minute, the night before we left.  I emailed the majority of the pet sitters listed on yelp in the Rockville area.  It was 10PM the night before, and I knew it was a stretch, but I also knew that the company that got back to me in spite of the inconvenience was actually the company I ultimately wanted to work with.  Royal Pedigree wrote me back that night, and managed to have someone stop by to meet us briefly the following day for instructions and meet/greet.  Sarah cat-sat for us, and she was great.  She sent us lots of pictures of each visit, along with updates on everything we left requests for.  We came home to happy cat.  I would definitely work with her and Royal Pedigree again.It's a relief to find a company we can rely on for those longer-than-ok-to-be-left-home-alone trips. More...

Reviewed on Yelp

17 April 2014

No one I'd rather trust my dog with!

Reviewed on Facebook

31 January 2014

I love Royal Pedigree . Mack takes great care of my cat. He also stepped up and accepted my last minute request when we had to be out of town for a family emergency. Mack was so great about understanding the situation and it was a relief to not worry about the cat. I knew she 'd be well cared for while we were gone. More...

Reviewed on Facebook

19 January 2013

Hands down, this is the best pet care service I have ever had. My husband and I had moved from a house with a backyard and pool (in a quiet neighborhood) to a high rise apartment in the middle of Friendship Heights. Although our living situation was going to be temporary, it seemed to take a toll on our 3 year old, highly energetic black lab mix.  Our dog was an extremely social dog prior to the move, but when we got to the DC area, he was scared of everything. We lived on the 11th floor and every time we would take him out, he would pee in the elevator as he shook from fear and would dodge people or anything in the lobby. It got to the point, I would walk him down 11 flights of stairs to avoid situations. Over time, he got a little better in the elevator and one day I walked him in the lobby and he excitedly approached a young man. That was when we met Mack. I couldn't believe our dog went right up to him with a wagging tail and all. I immediately got Mack's information when I found out he was a dog walker. My husband was on a year long deployment and I was working full time. It was a perfect match - our dog loved his walks with Mack.  Mack even brought our dog to the park or would walk him with other dogs. It was great knowing that I was leaving him in good hands on my busy days. There were even times when I had an emergency and called Mack to see if he could take our dog out on that very day - Mack always came to our rescue. When I went out town, a friend would stay at our apartment but I always left two names: the name of our vet and Mack.  Mack had helped out several times while we were out of the country.  It was comforting to know that we also had someone there to help our friend if they had any questions. I'm sure there are other good pet services out there who are professional. However, what separates this service from others is Mack's genuine love and passion for animals. He treats every pet like it's his own. The service is reliable, a good price, and well worth it. More...

Reviewed on Yelp

9 September 2012

Mack catsat for me over the labor day weekend. He was thorough with his questions and really spent time getting to know the cats. He was also willing to walk my cats! (they are harness trained). My cat Milo genuinely seemed to enjoy him.He made sure to keep me in regular contact thorough email, phone, and text message so I knew they were doing okay. He even sent a picture of Milo playing.  I'd hire him again! More...

Reviewed on Yelp

30 October 2011

I used several independent cat sitting services prior to finding Royal Pedigree and frankly, was ready to be disappointed again. I have two cats, one of whom that requires medication daily and I have to be able to trust the person taking care of her. When I met Mack, he assured me that I would not have to worry and he was correct. He is methodical, detail oriented, responsible and kind. I highly recommend his company to anyone with pets who want to be sure that they will be well taken care. More...

Reviewed on Yelp