Henleaze, Bristol
50 customer reviews
Theresa Watts
Excellent customer service from Ffion from start to finish!!! Faultless would definitely use the services again whether buying, or selling of properties. Thank you Ffion for making it such an easy house move. More...
Lee Jenkins
I recently let a property from Rocket and reported a maintenance issues with our front door not closing properly ...Marc had someone out within an hour to resolve . ..amazingly quick and efficient response More...
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Greg
I was worried about having to let out my rental property and keep on top of everything like tenant issues and property maintenance when I live so far away from where I invested. I met Marc from Rocket Residential who put me at ease and promised that they would take complete control of everything, which they have done and have given me the confidence to look at further investing in another rental property as I feel safe in their hands which is amazing in the rental world where you always hear of nightmares. Couldn’t recommend highly enough! Thank you. More...
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Alec Witts
Very happy with the service we received from Carenza at Rocket renting out one of our BTL’s. So helpful and nothing is ever too much trouble. Looking forward to continuing this relationship More...
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Coby Rees
Absolutely fantastic service! , extremely reliable and dependant. The staff were very patient as myself is on the Autistic Spectrum, very friendly and down-to-earth. I would highly recommend Rocket Residential to friends and family. Thank you for your continued help. More...
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matthew collins
One of the few times that I can say I've had the most pleasant experience with an estate agent right the way through my tenancy. Even located away from the agency office, they have been easy to communicate and quick to sort any issues that may arise. A very personal service right through from signing to settling the deposit, I cannot recommend this estate agent more to anyone else who wants a seamless transition into a new home.Many thanks to Rob for always being on the other side of the phone anytime (even though he is running the show), always happy to help or pass me onto one of his colleagues who are just as capable! More...
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Ben Giddings
Fantastic bunch of staff who couldn't be more helpful! was an absolute pleasure dealing with, and made the process honest, reliable and enjoyable. Would definitely recommend!
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Everton Vasquez
Kayleigh and the team are fantastic and we're really excited to start working with them. Our full refurbished property was marketed on day 1, 5 viewings on day 2, all standard checks on days 3&4 and fully let by day 5. Magic!Philip and Jennifer (Fibonacci Property Investments Ltd) More...
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Kieron Mccaffrey
Completed on a house through Rocket Residential. 1st class service and a very smooth transaction. Ashley was great and always quick to answer any queries we had.
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Harry Laing
Easy going, helpful and nice people. Thanks!
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Kelly Rawlings
Most definitely recommend, always polite, helpful and easy to get hold of .
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Matt Taylor
Great agency managing property on our behalf - all staff very friendly and knowledgable. All repairs and maintenance managed at competitive prices. Finding tenants for us has not been an issue. I would recommend. More...
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Zoe Davies
Great people, great service. Thanks
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Alžbeta Ondrejková
Nice and willing people. Easy communication.
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Joscelyn Egginton
BEST LETTING AGENT
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Clare Davey
Really helpful and friendly staff.Simon who showed us around was really helpful and answered all our questions about the area. Ashley is always eager to help with any queries, and Kayleigh really helped with the practicalities and logistics of the move.Cannot thank them enough . More...
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Iain Scott
I've just started a new tenancy with Rocket - Throughout they have been incredibly professional and helpful. The Customer Service and communication is excellent. Every person I have spoken to at Rocket or acting on their behalf has proactively given information other "less reputable" agents would neglect to mention unless asked. I would highly recommend them to anyone More...
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Kadi Kadhi
Staff are always friendly and can contact them at anytime and they will always reply whether its by email or phone
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Chris Rolls
In Treforest, I believe this is the best recruitment agency, I have been with another and they were not responsive but this estate agency, it has always been on our side when it comes to fixtures
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Simbo Gaming
Honestly and hands down, the best letting agency I have ever had the pleasure of dealing with. Non of the staff are stuck up and are more than happy to help regardless how big or small your query is and they care! Highly recommend!
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lee haralambos
Amazing, been with them coming up 2 years. Always been nothing but understanding and professional. They will help day or night
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K KB
Lived in one of the agency houses for 1.5 years, never had any issues whatsoever. Would definitely recommend Rob and his team as landlords. Really friendly and professional team with a wide range of properties available. More...
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Fred Aston
Great service and student accommodation by Rocket! They were extremely reliable and honest. I lived in multiple student properties with them and the standard of student rooms to weekly rent (including bills) is by far the best in the area. Rob helped me massively throughout my time living in Treforest and I would recommend them highly to anyone More...
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Eugenio Antoniazzi
I am an experience Landlord and would highly recommend Rob and the team at Rocket.For Landlords and students .Pleasure to deal with.
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Nerisse Davies
Amazing!!
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alisia burgwyn
Recently moved Into a property with rocket residential as the agency.Everything asked and needed done they were quick to reply and get it sorted. Recommend them 100% for anyone who thinking of letting with this company. More...
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Jess Harvey
Rented student accommodation with Rob for 2 years. Never had any issues! Highly recommend.
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Andy Owen Jones
Very good landlord agents - really personable and helpful. Pleasure to deal with
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Danny Von
Great staff at Rocket Residential, and top landlords too. Speaking from personal experience of having lived in their houses for many years in the Treforest area.
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Jos Egginton
Lovely people!
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Kiran Àlias
Brilliant landlord . The crown jewel of treforest.
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Lara Davies
Great landlord and great prices!
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Kynan Lee Thomas
Brilliant Houses and incredible prices!
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Tariq Cheekes
Extremely pleasant landlord, willing to address any problems encountered in a timely manner, and very comfortable accommodation
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Jamie Callis
Rocket Residential staff are very friendly, and helpful. They talk you through every step of the process. They have no student fees and have free sweets! Any issues with properties get sorted promptly. More...
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Daniel Kelly
Very cool landlord, nice and easy to talk to and fast to respond to problems. Went through a couple of problems regarding housemates and personal issues both of which were resolved with a large amount of compassion and in a relatively quick manner.
Rented during my final year of University. Saved my pocket with very affordable housing and was perfectly situated in the middle of both the University and the shops.
I have a lot of respect for Rob, I would definitely recommend to students to get in touch.
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Sam Green
Landlord was very easy to get on with and accommodating much better experience than That of franchise letting agents
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Kate K
The landlord is very lovely and helpful, very accommodating to needs and goes out of his way to make sure tenants are comfortable in the house. Any problems reported tend to be sorted out fairly quickly. Would recommend. More...
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Steven Rickwood
A positive experience throughout
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Joe
Since I have moved area Rocket has looked after all of my properties, giving me total peace of mind. I highly recommend them to any landlords out there.
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abi tatt
Really lovely houses and friendly staff - communication between staff and between landlords and the agency could be better .
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kevin rudrum
Having carried out work at several of their properties I can say that rocket residential are a class act. They are clear on their expectations and prompt to pay. They continually upgrade their properties and have some great stock. Overall a pleasure to do business with. More...
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Jamie Callis
Amazing experience, staff are very helpful! Made sure me and my housemates knew what was happening every step of the process. The system they have for reporting issues on properties is wonderful, so much easier than other estate agents. More...
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Kateřina Vinterová
Since I moved to the UK, Rob has always been very understanding and helpful and we were always able to find a solution to whatever quest I had. The properties I lived in were reasonably priced which I, as a student, very much appreciated. More...
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Simmotron
Fantastic, fairly priced accommodation barely a 10 minutes walk away from the campus.
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Sam Padget
Great company to do business with, Rob is really dedicated to helping you through the process and the properties are in great locations at reasonable prices. They've got someone who does all their maintenance which is great when you have a problem. They even have free Haribo in the office!! More...
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M S
Top quality service. Rocket Residential team took care of everything and made renting out our flat effortless. It is a pleasure working with them and would strongly recommend them.
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Ben Blyth
Rocket residential are always on hand to help when you need it, they are the ideal property agent to work with and are obviously very passionate about delivering a great service to everyone. Rob and the team have always been welcoming and are more than happy to go the extra mile to ensure you're getting the best. Would highly recommend to anyone looking for great quality properties at really reasonable prices. More...
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Andy Reay
Moved to London and was renting my house with Andrews who we had lots of issues with. Approached Rob at Rocket residential and he took the house on for a much better rate. All the previous issues were solved in a matter of days, and since then we have had complete peace of mind (over 2 years). Rob has gone above and beyond to make things easy for us, all the repair work is well priced and done immediately, and I couldn’t recommend him highly enough. More...
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stuart smith
Very helpful staff and the properties I have lived in are in excellent condition.
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