King's Lynn, Norfolk
RLS Computer Services is a well-established IT firm based in Kings Lynn, Norfolk, with over 20 years of business and IT experience behind it. In an ever changing industry, customers expect knowledgeable, professional people to deal with their computing needs with an exceptional reputation for customer service, reliability and quality of work, which is exactly what we deliver.
7 customer reviews
Lisa Addison-paul
Absolutely fantastic service and so knowledgeable, speedy responses and good explanations of what is needed. Highly recommend and will be using this business in the near future
Reviewed on Facebook
Alan
Computer Repair
Excellent very professional and helpful
alan brown
Computer Repair
Excellent couldn’t have been more helpful and professional nothing was to much trouble I would highly recommend them
Liam Mandy
Snapped my usb stick and was hoping to retrieve the data. RLS responded quickly and then came to me to collect. Sadly my usb stick was beyond saving and so RLS didn’t charge me, despite having the stick for four days. Great service and very accommodating: More...
Reviewed on Facebook
Chris Osler
Rob not only fixed my Alienware laptop he has also solved an ongoing issue with my Video DJ software...very happy customer and highly recommend RLS Computer Services
Reviewed on Facebook
Julia Pike
I have been with RLS for over 10 years & have been delighted with their technical skills & knowledge 5* from me
Reviewed on Facebook
Ann Clarke
Have dealt with Rob for the last four years and have found him to be extremely knowledgeable and fair, his customer service is second to none and nothing is to much trouble. If you have issues with your computer then look no further give him a call.Jim & Ann Clarke Sutton Bridge. More...
Reviewed on Google Maps
General Repairs / Break-Fix
We can provide break-fix services, no matter if they are on-site, workshop or via remote. Most of the work is done on a fixed-fee basis and we always inform you of the total cost before we carry out any work, so there are no hidden costs. These services include software and hardware fixes for laptops, PCs, tablets & servers.
HOMEPLAN
This is a fantastic service for home users: you get a bundle of services that can help you make the most of your PC.
As a full member you will receive access to our support website, unlimited remote support, priority response, anti-virus & security protection for as long as you stay a member, FREE installation on products purchased from us, fixed labour charges, and much, much, more.
BUSINESSPLAN
We have a range of service level agreements (SLA) to suit all business types and needs. Typical agreements include access to helpdesk support, online remote support, telephone support, priority response with 4-hour & 8-hour response times, emergency out of hour’s facilities, workshop break-fix facilities and access to our web support portal 24x7x365, and charges start from as little as £10 per PC / per month.
Signing up is quick & easy. We take you through the process during our FREE initial consultation, after to which you will have access to a qualified IT support engineer to help you get setup and checked out.
Enterprise Business IT Support
When your business needs to grow so will your IT. We can upscale your support to provide a higher level of service to keep your workforce and office ship shape. Focusing on the client/workstation and server users, our enterprise agreements are perfect for quickly implementing new technology into your business, without adding additional IT support costs.
Apart from the normal services, a typical SLA would also include: 4-hour response on servers, 8-hour response on workstations, 24-hour monitoring & early warning systems, backup & disaster recovery, proactive fixed fee agreement (fixed number of hours on-site per month included), support for mobile devices, asset management, plus an annual IT strategy meeting.
Project Management & IT Deployment
Are you looking to deploy a new IT system or solution? Then look no further. We can deliver your computing solution quickly, efficiently, on time and on budget, utilising our small team covering the South East of England and London area.
We can work on projects from simple computer installations and hard drive replacements to installing new networks and servers. No matter if it’s a small business deployment or a full managed project, calling RLS Computer Services is the right choice for your business.
IT Consultancy
At RLS Computer Services, we understand that every client is different. That’s why we make it our business to get to know each and every client. We take time to know exactly what our clients do and how they like to do it, we then implement a tailored well balanced IT solution for their business.
So call us to discuss your IT needs, No matter if you are a small-medium or enterprise business.
Web Development
RLS Computer Services can offer you a web development and hosting services which will get you ahead of your competitors and reach new customers in places you may never have thought of.
We can design and build you an effective website, which will get your organisation established online and perfectly balanced for all devices. Plus, you could have your own domain and matching email address working for you within days, all delivered by our own in-house support team.
Hosted Exchange
Communicate with Exchange 2013
New levels of reliability and performance.
Email becomes instant with Exchange Server 2013, be it on your desktop using Outlook, or from any web browser through the outstanding Outlook Web Access. Instant email communication extends to your mobile phone too, with synchronised access to your email from most Smart Phones.
Why Hosted Exchange?
Control your costs. Moving your Exchange environment into the Cloud means you get all the advantages of on-site collaboration, whilst reducing the IT overhead of running on-site Exchange or Small Business Server.
Get more for less. It may cost less to move to Hosted Exchange, but by no means do you sacrifice service quality. The Hosted Exchange environment is super-resilient, is fully managed, and every email is scanned for viruses and spam before it arrives in your inbox.
Outstanding Service
Dual hosted. All Hosted Exchange services are dual-hosted. Multilayered systems are located across geographically distributed locations so, in the event of an outage, traffic is switched to a redundant data-centre and services are resumed.
Exceptional Support. We understand how important it is to provide you with support when you need it. You get the back-up of our highly-skilled support team who will help, advise and guide you through the installation and running of your Hosted Exchange services.
With our Hosted Exchange, it's easy to see the benefits:
Exchange 2013
Instant deployment
Massive 50GB per mailbox
Access from Outlook, web, IOS & Android
Microsoft Office 365
Thinking about Office 365? Then look no further. With Office 365 from RLS Computer Services, you can get cloud-based access to all your favorite Microsoft Office applications on a pay-as-you-go basis. For a low monthly or annual fee, you can have Office 365 on up to five devices per user, giving you the latest versions of popular Microsoft tools like Outlook, Word, PowerPoint, Excel, SharePoint and Lync.
Data Backup & Recovery
70% of businesses who suffer a major data loss go out of business within 18 months. The amount of UK businesses who think their data is securely backed-up, but have failed a recovery test, is on the rise.
You can protect your business from failing by using our secure, reliable and automated data backup service for Laptop, Desktop, NAS and Servers. Our service provides a quick solution which will encrypt your data, back it up in one of our state-of-the-art data centres and provide fast recovery in the event of a disaster.