Pine Ridge
190 customer reviews
Tammy H.
Absolutely terrific. Wonderful rooms. Terrific service in lounge. An all around fabulous hotel.
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Cheska Gwapita
Great service amazing location
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Jessica C.
Excellent resort! We spent a week here with family for Thanksgiving and will definitely come back again. The hotel is kid friendly. Great salt water pool. My husband golfed at the world class golf course and the service is surperb. More...
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Debra Goldman-Futterman
This hotel is one o my absolute favorites. The staff is so warm and welcoming, the grounds are just beautiful, and the guest experience is one of the best ever. They are very attentive and do their best to make your stay everything you want it to be and more. Being here on thanksgiving was also pretty amazing. I thanked one of the housekeeping staff for spending his thanksgiving here making our stay so great and he responded that they were the lucky ones that we picked them and he hoped we would do it again. What a positive conversation. We also had to speak with the Front Office Manager, Cielo and she was so wonderful so deal with. I highly recommend this property to everyone. We will definitely come back! More...
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Timothy K. Ryan
The property is beautiful. The golf courses are pristine and the service is spectacular.
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Shelli Hunter
The staff is amazing and makes sure you have everything you need for your entire stay. Everyone is polite, professional and friendly! The course is great and the property is just beautiful! Highly recommend. More...
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Rebecca S.
Of corse at the Ritz you expect the best ... The Bar in the lobby, Bella Vistais terrific! The best club sandwich ever, a wonderful server Michelle, gave us incredible service, always with a smile. Totally enjoyed eating outside by the fire. Wonderful!It was such a treat. Exceeded our expectations which is hard to do. A must when do in Naples. More...
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Amanda Torres
My husband and I just got married at the resort and the staff was super helpful and accommodating during our stay!
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Deanna Arella
LOVE it! Beautiful facility and great staff!
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Tiffany Feeney Zigo
Excellent service ! Great food, and live music on the weekends .
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Britt Z.
This upscale golf resort has 257 guest rooms and 38 suites, it is also home to the Tiburon Golf Club which was designed by Greg Norman. The hotel was built in 2002 with a renovation in 2015. With that being said, I was surprised to see worn out carpet in the hallways. The hotel is spotless and the property is beautiful. The lush grounds have an abundance of tropical palm trees, ponds and a fire pit, not to mention the lovely golf course view.The resort has a few restaurants, a day spa, pool, fitness center and two golf courses located at Tiburon. I loved seeing so many guests traveling with their dogs! The resort is pet friendly and all of the dogs I met looked happy & quite content vacationing at such a grand hotel.Luxury amenities, valet parking, 24 hour room service, diverse cuisine, lush greens and the golf course view makes this the ideal spot for a weekend getaway. Worn out carpeting or not, I would stay here again in a heartbeat. The hotel is sophisticated but far from being pretentious. Â Shuttle service is provided to and from their beach property just a few miles away. I'm not a golfer but the golf resort is so tranquil I didn't want to leave. Our room had a balcony with a view of the golf course. The room itself was on the small side but the bathroom was large and luxurious. Great mattress and pillows-I slept great! Edith was awesome and she kept us fully stocked up on towels, bottled water, shampoo etc. I don't know if our room was just assigned to her or if she is part of the management team, if she's not she should be. Edith is the reason my trip was perfect and she is an asset to the Ritz Carlton. The "reconnect" package included daily breakfast for two at Lemonia (separate review) and a daily resort credit of $100 which was put to good use at Bella Vista (separate review) and the rest was spent on gifts in one of the stores. Ericka handled everything for us; champagne upon arrival to the pretty flowers, box of truffles and chilled bottle of champagne that was delivered to our room on the second day. Ericka and Edith went above and beyond to ensure our stay was amazing & it was. The icing on the cake were the two handwritten thank you notes that were delivered with our gifts. One was from the guest relations manager and guess who the 2nd card was from? It was from Edith! I 100% recommend staying here when in Naples. More...
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Marilyn Vossler-Hodges
The ‘Love That Dress’ Event was such crazy fun! Beautiful setting & great service! Great venue!
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Sarah Poteet
Very pleasant staff. Beautiful atmosphere.
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Frank Scheelen
Great hotel, outstanding Golf Course My favorite
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Alex E.
All of the staff was great. I would like to thank Felicia Tudor for providing exceptional experience for our family and friends. Â This is our 4th time at this resort in the past 6 years. We made a commitment that our daughter's birthday will be celebrated in Naples and the Ritz Golf Resort will be our second home. 10 stars to the Managment and team. More...
Reviewed on Yelp
Ray Caradine
I checked in with a bad cold and ordered some room service. It was delivered quickly (as expected) but noticing I was feeling ill completely unprompted about 10 minutes later the same delivery lady came to me with complementary camomile tea and honey to see if it may help me feel better. Fantastic service
Reviewed on Facebook
Xhoana Gjelaj-Varfi
Everyone is so nice and welcoming to us and our puppy! Very pet friendly! Excellent food, service and views here.
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Kim A Jacob
We've waited to play this course for a couple of years. What a disappointment. The course was not great condition, the facility was worn, service was mediocre. It was a one and done for our foursome. More...
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Angel Sabin
Great family vacation resort. Champagne reception upon arrival
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Brandon W.
First time staying at a Ritz-Carlton and I am completely sold on it as a brand! The staff was unbelievably helpful and friendly. We visited the beach ritz during our stay and hung out at the adult pool. While at the pool the staff would bring free samples of a frozen smoothie and later frozen grapes. My only complaint of the hotel was the shower- it is tiny! I plan on making the ritz-Carlton my new go-to hotel! More...
Reviewed on Yelp
Geoff V.
Amazing stay. Service was impeccable and the reason why you come back to a Ritz-Carlton property.
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Melissa T.
Every moment of my stay thus far has been so great! This hotel exemplifies what great service is!They are ready to help you with any accommodation you may have. I am currently breastfeeding and we brought our almost 6 month old with us and it has been a breeze. They gave us an extra fridge for breast milk storage and a crib with a cute unicorn sheet for the baby. While at the pool, they fill it with fun toys and floats for the kids and the servers are always available. You also have free access to the beach resort with equally great service and is even more beautiful! Â Typically priced drinks and food for a hotel of this status, but the food is actually good so you don't feel as though you are being ripped off! Definitely recommend for a relaxing time. More...
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James C Cox Jr
Love it here. They make kids feel welcome and special
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Judi Goldberg
A typically fabulous Ritz experience. The service is incomparable and the rooms are spacious and clean with every necessary amenity. Excellent main lobby bar.
Reviewed on Facebook
Dennis Landrigan
Great place to kick back and relax, amazing grounds , extremely friendly staff, they cater to your very need and wish. Excellent people manning the concierge desk. Good food, and drinks.just a really nice resort. Great crowd. And if your in to golf two outstanding on site golf courses. ENJOY IT ALL More...
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Frederick H. Marinelli
Been coming here for years. Great luxury hotel. Great Golf
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Jane Marie
We look forward to coming back each year. The rooms are gorgeous, the service top-drawer, and ... golf!!!
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Tim Guerrette
Always a first-class time at the Ritz Gold Resort
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Patricia R.
Best experience with the audio team and Nicholas Kragh very reapectful and attentive to all of our needs!
Reviewed on Yelp
Kosmas Ballis
Incredible hotel on a beautiful property! Top notch for sure
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Lori A.
Fantastic service and staff!Sean at the front desk took great care of our reservation and sent chocolate strawberries and champagne to our room! We arrived around 1:30 AM after my daughter's wedding in Virginia. We were given a warm welcome and a glass of champagne! Coffee was delivered in time to watch the sun rise!Our room overlooked the golf course and terrace.Only 4 stars due to lack of seating throughout the property especially shaded seating during the heat of the day. (We were told they will be adding some)However every staff member was willing and able to please everyone in our group.From the valet, front desk, restaurant, banquet staff, bartenders, housekeeping and room service every one of these staff members sincerely cared and did all they could to make our stay wonderful!We sincerely thank you all !Especially Sean! More...
Reviewed on Yelp
Mirella Avesani Suarez
Absolutely flawless. A luxurious and relaxing experience with top notch service. Highly Recommend! Don’t miss the live music at the Bella Vista lounge.
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Diego Cabrera
Such a beautiful resort. Everyone is so friendly and it’s a relaxed vibe.
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Bobby Ehrlich
Beautiful golf course top-notch service
Reviewed on Facebook
Robin Montesano Reese
The club level services are outstanding! We’ve stayed numerous times and personal care and attention given by the staff is always exceptional! Beverly, Fiorella,Tinta, Noma, and Luz were thoughtful and always detail oriented! Fiorella made my daughters’ iced coffee drinks every morning without us having to ask! We can’t thank them enough for all they did to help us have a relaxing and enjoyable vacation! The hotel is the best!!! More...
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John James Joseph
We were fortunate to experience an event called Kitchen in the Round which allowed us to experience of the magnificent talent of the Chef and the spectacular hospitality of the staff.
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Charles Njuguna
Just amazing all you do need is just a finger tip away. The staff are always welcoming and attentive to the small details
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Tabatha Felts
Comfortably classy hotel. The bed slept dreamy
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Roseanna Lee
Wonderful weekend at a beautiful resort. Thanks to Alex the valet for teaching me something new about my car. The staff was amazing.
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Harley C.
Read my original review that they pushed to the bottom!The Ritz Carlton deserves 1/2 star.
Reviewed on Yelp
Ginny Ferrara
A great time and wonderful service.
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Tracy Boots Forbes
This is an amazing place atmosphere and the staff was soooo pleasant really enjoyed my stay
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Maureen Hart
They have a very nice Club House.
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Angie Amarantes
There for umassd faculty lecture series.
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David W. Jackson
Excellent service, beautiful property.
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Mallory Baker Sulz
Awesome experience! The pool was very relaxing!
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Paul Scholz
All the staff are very friendly!
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Pat Browne
Great experience with the wonderful level of service I expected from a Ritz-Carlton property
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Barbara Johnson
Wonderful place to hold an event! Great new larger space since the remodel!
Reviewed on Facebook
David P.
If I tried I couldn't find one thing to complain about. From the moment we arrived it was like being in heaven - literally. The staff was incredibly kind, helpful and friendly. The golf course was amongst the best, well maintained I've ever played. The food was incredible and the facilities are all immaculate and outstanding. Last but certainly not least, I had a fifty minute massage with William. I have literally had hundreds of massages and this one was the best I ever had. Seriously, my back has never felt better. My wife and I will return as many times as we can. It was a perfect little vacation. Thank you Ritz-Carlton and Chubb for the most amazing time!!! More...
Reviewed on Yelp