Loading...

Please wait ...

Ritz-Carlton, Golf Resort, Naples logo
R

Ritz-Carlton, Golf Resort, Naples

Pine Ridge

(190)
Ritz-Carlton, Golf Resort, Naples logo
R

Ritz-Carlton, Golf Resort, Naples

Pine Ridge

(190)

Reviews (190)

Leave a review
T
10 December 2019

Absolutely terrific. Wonderful rooms. Terrific service in lounge. An all around fabulous hotel.

C
5 December 2019

Great service amazing location

J
29 November 2019

Excellent resort! We spent a week here with family for Thanksgiving and will definitely come back again. The hotel is kid friendly. Great salt water pool. My husband golfed at the world class golf course and the service is surperb. More...

D
29 November 2019

This hotel is one o my absolute favorites. The staff is so warm and welcoming, the grounds are just beautiful, and the guest experience is one of the best ever. They are very attentive and do their best to make your stay everything you want it to be and more. Being here on thanksgiving was also pretty amazing. I thanked one of the housekeeping staff for spending his thanksgiving here making our stay so great and he responded that they were the lucky ones that we picked them and he hoped we would do it again. What a positive conversation. We also had to speak with the Front Office Manager, Cielo and she was so wonderful so deal with. I highly recommend this property to everyone. We will definitely come back! More...

T
23 November 2019

The property is beautiful. The golf courses are pristine and the service is spectacular.

S
18 November 2019

The staff is amazing and makes sure you have everything you need for your entire stay. Everyone is polite, professional and friendly! The course is great and the property is just beautiful! Highly recommend. More...

R
16 November 2019

Of corse at the Ritz you expect the best ... The Bar in the lobby, Bella Vistais terrific! The best club sandwich ever, a wonderful server Michelle, gave us incredible service, always with a smile. Totally enjoyed eating outside by the fire. Wonderful!It was such a treat. Exceeded our expectations which is hard to do. A must when do in Naples. More...

A
11 November 2019

My husband and I just got married at the resort and the staff was super helpful and accommodating during our stay!

D
5 November 2019

LOVE it! Beautiful facility and great staff!

T
3 November 2019

Excellent service ! Great food, and live music on the weekends .

B
14 October 2019

This upscale golf resort has 257 guest rooms and 38 suites, it is also home to the Tiburon Golf Club which was designed by Greg Norman. The hotel was built in 2002 with a renovation in 2015. With that being said, I was surprised to see worn out carpet in the hallways. The hotel is spotless and the property is beautiful. The lush grounds have an abundance of tropical palm trees, ponds and a fire pit, not to mention the lovely golf course view.The resort has a few restaurants, a day spa, pool, fitness center and two golf courses located at Tiburon. I loved seeing so many guests traveling with their dogs! The resort is pet friendly and all of the dogs I met looked happy & quite content vacationing at such a grand hotel.Luxury amenities, valet parking, 24 hour room service, diverse cuisine, lush greens and the golf course view makes this the ideal spot for a weekend getaway. Worn out carpeting or not, I would stay here again in a heartbeat. The hotel is sophisticated but far from being pretentious.  Shuttle service is provided to and from their beach property just a few miles away. I'm not a golfer but the golf resort is so tranquil I didn't want to leave. Our room had a balcony with a view of the golf course. The room itself was on the small side but the bathroom was large and luxurious. Great mattress and pillows-I slept great! Edith was awesome and she kept us fully stocked up on towels, bottled water, shampoo etc. I don't know if our room was just assigned to her or if she is part of the management team, if she's not she should be. Edith is the reason my trip was perfect and she is an asset to the Ritz Carlton. The "reconnect" package included daily breakfast for two at Lemonia (separate review) and a daily resort credit of $100 which was put to good use at Bella Vista (separate review) and the rest was spent on gifts in one of the stores. Ericka handled everything for us; champagne upon arrival to the pretty flowers, box of truffles and chilled bottle of champagne that was delivered to our room on the second day. Ericka and Edith went above and beyond to ensure our stay was amazing & it was. The icing on the cake were the two handwritten thank you notes that were delivered with our gifts. One was from the guest relations manager and guess who the 2nd card was from? It was from Edith! I 100% recommend staying here when in Naples. More...

M
25 August 2019

The ‘Love That Dress’ Event was such crazy fun! Beautiful setting & great service! Great venue!

S
24 August 2019

Very pleasant staff. Beautiful atmosphere.

F
23 August 2019

Great hotel, outstanding Golf Course My favorite

A
20 August 2019

All of the staff was great. I would like to thank Felicia Tudor for providing exceptional experience for our family and friends.  This is our 4th time at this resort in the past 6 years. We made a commitment that our daughter's birthday will be celebrated in Naples and the Ritz Golf Resort will be our second home. 10 stars to the Managment and team. More...

R
15 August 2019

I checked in with a bad cold and ordered some room service. It was delivered quickly (as expected) but noticing I was feeling ill completely unprompted about 10 minutes later the same delivery lady came to me with complementary camomile tea and honey to see if it may help me feel better. Fantastic service

X
10 August 2019

Everyone is so nice and welcoming to us and our puppy! Very pet friendly! Excellent food, service and views here.

K
8 August 2019

We've waited to play this course for a couple of years. What a disappointment. The course was not great condition, the facility was worn, service was mediocre. It was a one and done for our foursome. More...

A
5 August 2019

Great family vacation resort. Champagne reception upon arrival

B
24 July 2019

First time staying at a Ritz-Carlton and I am completely sold on it as a brand! The staff was unbelievably helpful and friendly. We visited the beach ritz during our stay and hung out at the adult pool. While at the pool the staff would bring free samples of a frozen smoothie and later frozen grapes. My only complaint of the hotel was the shower- it is tiny! I plan on making the ritz-Carlton my new go-to hotel! More...

G
13 July 2019

Amazing stay. Service was impeccable and the reason why you come back to a Ritz-Carlton property.

M
12 July 2019

Every moment of my stay thus far has been so great! This hotel exemplifies what great service is!They are ready to help you with any accommodation you may have. I am currently breastfeeding and we brought our almost 6 month old with us and it has been a breeze. They gave us an extra fridge for breast milk storage and a crib with a cute unicorn sheet for the baby. While at the pool, they fill it with fun toys and floats for the kids and the servers are always available. You also have free access to the beach resort with equally great service and is even more beautiful!  Typically priced drinks and food for a hotel of this status, but the food is actually good so you don't feel as though you are being ripped off! Definitely recommend for a relaxing time. More...

J
10 July 2019

Love it here. They make kids feel welcome and special

J
5 July 2019

A typically fabulous Ritz experience. The service is incomparable and the rooms are spacious and clean with every necessary amenity. Excellent main lobby bar.

D
4 July 2019

Great place to kick back and relax, amazing grounds , extremely friendly staff, they cater to your very need and wish. Excellent people manning the concierge desk. Good food, and drinks.just a really nice resort. Great crowd. And if your in to golf two outstanding on site golf courses. ENJOY IT ALL More...

F
21 June 2019

Been coming here for years. Great luxury hotel. Great Golf

J
12 June 2019

We look forward to coming back each year. The rooms are gorgeous, the service top-drawer, and ... golf!!!

T
6 June 2019

Always a first-class time at the Ritz Gold Resort

P
5 June 2019

Best experience with the audio team and Nicholas Kragh very reapectful and attentive to all of our needs!

K
18 May 2019

Incredible hotel on a beautiful property! Top notch for sure

L
17 May 2019

Fantastic service and staff!Sean at the front desk took great care of our reservation and sent chocolate strawberries and champagne to our room! We arrived around 1:30 AM after my daughter's wedding in Virginia. We were given a warm welcome and a glass of champagne! Coffee was delivered in time to watch the sun rise!Our room overlooked the golf course and terrace.Only 4 stars due to lack of seating throughout the property especially shaded seating during the heat of the day. (We were told they will be adding some)However every staff member was willing and able to please everyone in our group.From the valet, front desk, restaurant, banquet staff, bartenders, housekeeping and room service every one of these staff members sincerely cared and did all they could to make our stay wonderful!We sincerely thank you all !Especially Sean! More...

M
9 May 2019

Absolutely flawless. A luxurious and relaxing experience with top notch service. Highly Recommend! Don’t miss the live music at the Bella Vista lounge.

D
9 May 2019

Such a beautiful resort. Everyone is so friendly and it’s a relaxed vibe.

B
3 May 2019

Beautiful golf course top-notch service

R
27 April 2019

The club level services are outstanding! We’ve stayed numerous times and personal care and attention given by the staff is always exceptional! Beverly, Fiorella,Tinta, Noma, and Luz were thoughtful and always detail oriented! Fiorella made my daughters’ iced coffee drinks every morning without us having to ask! We can’t thank them enough for all they did to help us have a relaxing and enjoyable vacation! The hotel is the best!!! More...

J
19 April 2019

We were fortunate to experience an event called Kitchen in the Round which allowed us to experience of the magnificent talent of the Chef and the spectacular hospitality of the staff.

C
19 April 2019

Just amazing all you do need is just a finger tip away. The staff are always welcoming and attentive to the small details

T
18 April 2019

Comfortably classy hotel. The bed slept dreamy

R
7 April 2019

Wonderful weekend at a beautiful resort. Thanks to Alex the valet for teaching me something new about my car. The staff was amazing.

H
22 March 2019

Read my original review that they pushed to the bottom!The Ritz Carlton deserves 1/2 star.

G
17 March 2019

A great time and wonderful service.

T
16 March 2019

This is an amazing place atmosphere and the staff was soooo pleasant really enjoyed my stay

M
15 March 2019

They have a very nice Club House.

A
14 March 2019

There for umassd faculty lecture series.

D
14 March 2019

Excellent service, beautiful property.

M
24 February 2019

Awesome experience! The pool was very relaxing!

P
21 February 2019

All the staff are very friendly!

P
21 February 2019

Great experience with the wonderful level of service I expected from a Ritz-Carlton property

B
19 February 2019

Wonderful place to hold an event! Great new larger space since the remodel!

D
16 February 2019

If I tried I couldn't find one thing to complain about. From the moment we arrived it was like being in heaven - literally. The staff was incredibly kind, helpful and friendly. The golf course was amongst the best, well maintained I've ever played. The food was incredible and the facilities are all immaculate and outstanding. Last but certainly not least, I had a fifty minute massage with William. I have literally had hundreds of massages and this one was the best I ever had. Seriously, my back has never felt better. My wife and I will return as many times as we can. It was a perfect little vacation. Thank you Ritz-Carlton and Chubb for the most amazing time!!! More...

R
24 January 2019

Love this place! Highly recommend!

J
18 January 2019

Great atmosphere great staff overall amazing time!

R
17 January 2019

Hard not to give a Ritz property 5 stars and this location is no exception.  Just down the road from their "sister" property on the beach - this property is home to the golf course and is much more suited for business conferences. The staff as always was excellent, and of course once you take a deep breath at the food and beverage prices, all is well. More...

R
8 January 2019

just profile and the staff are very well trained

L
2 January 2019

New Years party was fun.

T
2 January 2019

Wonderful service in a beautiful setting!

K
16 December 2018

Thank you to the entire staff at The Ritz for making our stay so enjoyable. I’ve been coming for over 25 years and we’ll be back again!

G
24 November 2018

Un hotel excelente

J
19 November 2018

We come every year and are blown away by the service and the property. The hotel is super dog friendly with a special section by the pool for dogs- with beds and bowls. The store even has treats! The service goes above and beyond expected ( even for a ritz). Our breakfast server remembers our special orders and by the third day had already ordered our gluten free muffins and breads before we even asked. What a special place! More...

K
26 October 2018

This is our favorite hotel. They cater to your every whim. It's almost like they know what you want before you even know yourself! Quiet atmosphere, fantastic cocktails, excellent food, amazing staff! This is just an all-around wonderful hotel. We've stayed at many Ritz Carlton properties and this is still our favorite. More...

J
23 August 2018

Well appointed hotel. All clarity- I was here for two nights (for a meeting) but never was able to get out and see the grounds. Arrived at night and left early 36 hrs later.It's not an ovefwheing or over posh  lobby- just cozy. Not stuffy nor over the top. They did offer a vending machine for your mini champagne needs.  Loved this idea and wished I was here on pleasure!Check in was easy and effecencirnt. The room was spacious and had plenty of extra toiletries. I really loved the extra touches: several free mini waters, large water or snacks and mini bar (purchase) suit rack, and beauty tools (q tips and cotton pads). Outside near the front they offered both a runners station (maps, bottled water, towels) and a pool/beach station (bags of towels, water, pre-portioned and labeled sunscreen). Really loved this touch and wish other hotels would take note! Food was enjoyable- Enjoyed a well prepared grilled salmon for roomservice (the simple things are sometimes so much appreciated). The meeting food was also good- one night we had a lobster and prime rib with Mahi. They have each person am entire lobster and it was cooked perfectly. I enjoyed their bread pudding with bananas. I would recommend this property to anyone! It was an excelled stay and the grounds looked beautiful on the in-room TV! More...

M
7 August 2018

The service is impeccable.   We used to save for special occasions but now go frequently

L
6 August 2018

Was vacationing with my grand kids. It was an awesome experience.. kids loved the warm pool...

B
5 August 2018

Highly recommended !!!

J
31 July 2018

My boyfriend lives in another city & many times has stayed at this Ritz when he is visiting, they never disappoint! We decided to spend the day at the pool instead Saturday instead of going out or doing anything else and the weather was supposed to be perfect for that. We made a great choice, the day was sooo beautiful so some family joined us for the day as well. The staff was so friendly and accommodating, allowing us to move our stuff into the cabana a little before the "official start time." Marcus took care of us all day he was very nice and friendly. No matter what we asked, he did it with a smile. I did notice other staff and management around the pool area checking on other patrons and us as well, ensuring everyone was good or if there was anything more they could help with. The staff all around the hotel is really great too. You seem to interact with them once and they remember details and names. The valet included, i didn't have to even give my name, they remembered us & our cars after the first interaction. The beds are very comfortable and the room had a nice view of the front entrance which is beautifully lined with plush grass and palm trees. We did have a little ac glitch but the engineer came right away and took care of the issue, he was also very nice & fixed the issue quickly. I later went to the front desk to ask for late check out & was asked how the A/C was the the previous night. Very nice touch, try really make you feel like they care. I live in Naples but didn't want to go home. Definitely a nice staycation! We will be back! :)--ohhh! I almost forgot my new best part at this Ritz, they have a Moët Vending Machine! I'll share some pics! Make sure to check it out when in Naples! :) More...

C
29 July 2018

Outstanding staff!! There was nothing more they could have possibly done to exceed our expectations.

S
27 July 2018

We had such a good stay at this resort. Beautiful room, nice pool, excellent service - an oasis of serenity.

M
20 July 2018

First class resort. I highly recommend staying here on your next vacation. The entire staff is extremely friendly and they go out of their way to make sure your stay is a memorable one. We will definitely be back. They golf course is amazing too.����� More...

J
18 July 2018

Consistently above par service! Had a delicious lunch and found perfect souvenirs! A++ can’t wait to return

P
15 July 2018

Awesome night with great Music by singer Ana. So relaxing and great service!

A
8 July 2018

Amazing service, impeccable, great food, live music and just beautiful. Will be back!

M
7 July 2018

Birthday weekend stay and am having a marvelous time. Staff , restaurants, music, pool amazing. Too bad we leave tomorrow

E
27 June 2018

I wouldn’t change it for the world!! Service was great all around. Customer services is #1. Pet friendly was royalty! Teachers work hard and play hard!

M
26 June 2018

Lovely spot with plush rooms. As always, service at the Ritz is unsurpassed. Check in and out is easy and there are lots of amenities in property. The bar has a unique drink called a bellitini and it is worth the entire stay. We love visiting our favorite Ritz property every chance we get. More...

E
24 June 2018

This is our 3rd stay and the service is 2nd to none; it includes every member of their staff. Our dinner at the Grill was one of the most pleasant dinining experiences we've ever had and this was despite the fact that the hotel was temporarly closing the next day for restorations; the excellent service never missed a beat! More...

I
24 June 2018

Excellent service from everyone what is noticeable is that everyone says hello to you with a big smile! Thank you again for a wonderful time

E
18 June 2018

Loved each stay! I’ve been here with family and alone when traveling for business several times. Enjoyed every stay! The staff is very friendly, accommodating and professional; great food, my favorites are the breakfast at Lemonia and lunch in the lounge! The menu at Bella Vista lounge has so many fresh and delicious options, not to mention the view! Great pool and a fabulous spa! Absolutely love it here! More...

M
17 June 2018

Fabulous girls weekend and the spa was amazing!

L
7 June 2018

Excellent course friendly helpful staff and delicious food at country club. Friendly people to play with

M
5 June 2018

We've been there more than one time. As always the service is great and the hotel is nice and clean. We loved eat at the restaurant and in particular we really loved their italian gelato! The espresso coffee was not stunning. More...

D
4 June 2018

Kudos to everyone! Simply an amazing experience!

L
3 June 2018

Fabulous hotel! Extremely courteous and friendly’ loved being there

A
3 June 2018

We love coming back to the Best golf resort in Naples.

K
29 April 2018

Wonderful facility, friendly staff and delicious food. Definitely one of the better run Ritz Carlton’s at which I have ever stayed!

M
25 April 2018

All I can say is Ahhhh-mazing...we stayed here for our 10 yr wedding anniversary and the staff was wonderful from the minute we arrived until we left. ...detail, service and friendliness was great! def coming back! More...

D
24 April 2018

We liked it better than the Ritz Carlton beach resort. We rented three room and loved it. The service was outstanding, the rooms were clean, and the food was great. I’ll definitely be coming back.

R
23 April 2018

Love this place great staff and grounds are impeccable. All of the amenities are first class.

J
6 April 2018

Will stay again. Rooms are extremely clean and nice. The staff was friendly and helpful. It was last minute plans but everything went well.

C
1 April 2018

My son and I caught went fishing and wanted to have the fresh snapper we caught prepared for a meal. Chef Leo was extremely accommodating and prepared some of the best ceviche and lightly battered filets for our family. Absolutely delicious! Our server, Alexis, guided our family along the culinary journey in a perfect way. Thank you gentlemen! #RCMemories More...

H
31 March 2018

Gorgeous hotel with outstanding service. I had the brunch buffet here, and it was amazing! They had eggs Benedict on the buffet, which still tasted super fresh! ! They also had cinnamon walnut sticky buns with caramel, your typical continental breakfast items, an omelette bar, and pancakes and french toast. Order a pineapple mimosa to top it all off, and you have the perfect breakfast! More...

K
17 March 2018

Fabulous host for our fundraising event. Thank you!

D
17 March 2018

The courtesy of the hotel staff is best we have enjoyed ever. Food great. Scenery beautiful. The partnership with nearby Ritz-carlton at the Ocean was great. We used both hotels seamlessly. Will come back. More...

P
12 March 2018

It was very nice relaxing compared to the beach resort ( which we love) but we were there for an affair that everyone was staying there. It was a lovely weekend and the ladies and gentlemen of the Ritz were on point. The resort itself is beautiful. More...

K
12 March 2018

Magnificent facilities, superb food and drink and exceptional service supporting the Foundation for the Developmentally Disabled / STARability Gala 10 MAR 18

P
22 February 2018

Love this place. The staff always treats our dog Gizmo as a special guest.

J
20 February 2018

We had the most incredible dinner and impeccable service! What a lovely evening,

M
8 February 2018

Being a former Ritz Lady myself, I wasn’t disappointed at all What can I say, it’s all about the Mystic ✨

T
4 February 2018

Lunch in the bar was excellent. Nice , simple menus and good service. Very comfortable and great view.

G
28 January 2018

Love the Ritz Brand! Unprecedented customer service! As a Spa Member at the Naples Ritz Beach Resort I’m there almost daily. All of the staff really do “ walk the talk!” Love it! More...

O
22 January 2018

Looking forward to going back and playing the golf course.....�

K
1 January 2018

Home sweet home...I wish! After booking a last minute New Years Eve trip only 10 days out, we ended up booking the Ritz Golf versus Ritz Beach due to the difference in price (about 2x more for beach) and it was a great call. The hotel was beautiful and clean, and the staff was incredibly welcoming. From a bottle of wine and chocolates delivered on the first night, to the coffee shop barista giving my niece a toy ducky one morning, service was unbelievable. They don't leave a detail untouched--they even have suggested running paths around the property for those interested in working out somewhere other than the nice gym. While there is no beach at this resort, the hotel offers a free shuttle to take you the 4 mile/10 minute drive--or you can drive to the other property yourself. This golf resort seems newer and less like a factory compared to the beach resort (which has a TON going on), for those looking for pros and cons.Highly recommended! More...

F
13 December 2017

Stayed during the QBE Shoot Out 2017.  Service is very good as expected from Ritz-Carlton facility.  The room was very quiet and comfortable.   Whole family stayed here on day 1 of FL trip.  Rest of the family went down to Miami for Tennis and I stayed.   My daughter was competing at the Orange Bowl ITF (tennis) in Miami and I was driving back and forth from MIA to Naples daily (2 hour drive).  I typically left Naples at 3 pm ish and return around 11 pm after dinner with the family. We dined at the Bella Vista around 10:30 pm upon arrival from the airport on day 1.   Kitchen/chef was very accomodating and prepared healthy dinner options off the menu for the kids.  They gobbled up the food.  Pasta dish with simple marinara sauce.  They prepared a fruit platter for the kids and it was fresh and tasty.  The fitness center is adequate.  Freeweights are available (dumbells upto 50 lbs) but no barbells.  Overall good experience. More...

W
24 November 2017

We spent our wedding anniversary at this property. Great service and amenities. Tiffany, Dan, and the whole Ritz staff went out of the way to make our event and time special. I will definetely be back.

J
9 November 2017

The Ritz Carlton Golf Resort at Tiburon in North Naples is one of the finest Ritz Carlton's we have stayed at. We were very impressed with the property, all of the employees and the food in the restaurants. We are gold Ritz/ Marriott rewards members so we tend to stay at these hotels whenever possible and this one is certainly one of the best! Thank you for making our short stay very memorable! More...

M
5 November 2017

Superb service, superior staff, and overall great experience. Can’t wait to come back again.

M
5 November 2017

Top notch service and amazing resort! We were greeted with smiles and drinks. They took care of our 4 year old with a special treat, making her feel right at home. The staff was always willing to go out of their way to accommodate special requests. This is a must visit location! More...

B
23 October 2017

Third visit here and it never lets you down. Setting, rooms and especially the attitude of all the staff makes it stand out

A
16 October 2017

Top notch service, from valet all the way up to hotel manager, as you expect from Ritz they won't disappoint, the golf experience was amazing, this was my first time coming back after 5 year due to being Veri sick for many years, my wife and I are very happy that we choose The Ritz for this milestone in my recovery, thanks to everyone at the Ritz Naples.

S
10 October 2017

My husband & I agreed that it was the best customer service we had ever experienced. Very happy, helpful, and personal encounters at every turn. The hotel is top of the line & our stay was amazing. Thanks for everything! More...

B
23 September 2017

We were in Florida working for the power company to restore electricity after hurricane Irma. When we arrived there was 64 of us and they accommodated us easily! ! And with superb appreciation. Everyone was so nice and supportive treated us with great respect and a lot of gratitude! The rooms were exquisite and the staff very helpful!! Great views! Tremendous establishment!!! Thank you Ritz!! More...

J
20 September 2017

Grounds, staff, room, dining, always amazing- wish I could stay longer and soak it all up.

B
19 September 2017

Hands down the best resort I have ever been too. The staff is amazing and always friendly!

C
4 September 2017

Employees gave this resort ����� experience! Thank you all of you for making my stay pleasant�

C
3 September 2017

Although, we were here for our uncle's funeral, our stay was magnificent!!! We were greated with champagne and the staff is super friendly and helpful!

D
24 August 2017

The resort was quiet since we were there off season. The service was outstanding and staff was very attentive. The kids loved having the pool to themselves. We also spent a lot of time at the beach at the sister resort which was fantastic as well. More...

F
20 August 2017

10 stars if available.  Amazing service and staff. This is our 3rd visit for my daughters birthday. Every time we come here with family we are always pleasantly surprised.  We have been working with Felicia for the past 3 years.  She makes us feel like royalty.  It unfortunate that other hotels are not able to attract such competent staff. Felicia is an asset to Ritz and appears that all of the staff at this resort and one in the beach are just as competent. If anyone would like to be treated to a 5 star service and amenities Ritz is the only place to visit.  Thank you Felicia and Ritz staff for giving us an incredible weekend.  We will be back in 3 weeks. More...

A
20 August 2017

I've stayed at a few different Ritz properties! I had a lovely stay at the golf resort! Very easy to shuttle over to the beach resort! :)

H
17 August 2017

I have stayed in this particular hotel 5 times and hope to visit many more. Customer service at this Ritz is beyond expectations in every aspect : from exceptional accommodations , cleanness, and location to  warm , personable , exciting, oftentimes surprising hospitality . It is very kid-friendly hotel, yet very reserved and quiet. Absolutely every staff member represents the best Ritz-Carlton can offer. Notably, Felicia Tudor , whose representation alone is a treat. On every visit ( I always come with kids and friends in August to relax for a week before school starts) Felicia made us feel at Ritz like at home away from home. Her attention to details is hard to surpass : my kids were entertained , surprised with gifts from the hotel. We celebrated birthday of my friend's daughter and Felicia turned simple dinner into the private party, where special  room decor and cake came as a surprise to all of us. Hotel's general manager is not a distant , never seen by the guests executive. Be ready to meet young, vibrant, energetic , personable , creative visionary. His energy is contagious , his love, care, and dedication to the Company transfers to the entire team, therefore to all guests.He took time to give me a tour of the renovated lobby which will be open to guests in September . It will look amazing!Visit this hotel... you will experience something that money cannot buy: true care and hospitality that comes from the heart. More...

D
15 August 2017

The most amazing hotel and staff I've ever been to.

C
14 August 2017

Two rooms with balconies and fine accommodations. Met with wine and cheese on our first night. Excellent service. pool was quiet which was what we wanted, breakfast buffet and dinner at Lemonia was delicious. Great filet mignon and burgers. My sons enjoyed golfing here as well. Overall a beautiful property. More...

R
5 August 2017

Excellent location! Beautiful resort and Golf course.

S
31 July 2017

Lindo muy relajante y bello lugar

P
31 July 2017

I love visiting this resort. It is quiet and relaxed. You have a shuttle service to the beach and other amenities. The staff very friendly and accommodating. I will definitely be staying here again. More...

D
26 July 2017

Perfect in every way from reception to room service to ground transportation. I felt respected and important despite the hundreds here for a conference. Great hotel!

K
25 July 2017

Beautiful spot overlooking the beach,service the best,tank you.We spend over there a good time with friends and family

T
23 July 2017

Beautifully and gorgeous resort! I never expected anything less than the service we received. From the moment we got to the front of the hotel, we got greeted with big smiles and offer to help with our bags-it's a culture at that hotel to make everyone feel at home. We had a suite, very clean, overloaded with towels, we had 2 beds in our suite: super comfortable, you are able to log into your Hulu or Netflix through their smart TVs, 2 huge bathroom with a tub, cute patio, pull out couch etc. You just can't get enough and you don't want to leave, the price fits the service that we received. Outstanding! More...

E
22 July 2017

We were received with champagne! Room service was amazing, Omar was amazing and cooked for us what we asked for after the regular menu was closed. Everyone was very helpful and kind to us. More...

G
19 July 2017

The staff are very kind. FOOD is excellent. Everything is nothing less than perfect. Shuttle down to the beach resort is short and easy. I suggest trying Dusk if u like sushi. More...

J
26 June 2017

By far the best experience staying at this hotel. The staff was beyond kind and generous. The rooms were exceptional. It was our 11th anniversary, originally booked at Hilton Marco beach resort.  They had an electrical fire and moved us to Ritz. Dealing with Hilton was the biggest headache of all. Ritz made all her frustrations go away. They went above and beyond and topped it off with a bottle of champagne and chocolates, a letter with hand written signature. Would stay with them again. Thank you ritz for making our stay unforgettable. More...

J
17 June 2017

Great hotel, service, all the crew are extremely nice! Wonderful experience. This is our 3rd year here. I will come back again. Love it¡¡¡

A
6 June 2017

Love this place! We will be back for sure! Top notch service, top notch food, world class golf, as a person who travels very often, I am completely satisfied with this Ritz!

A
26 May 2017

The most amazing vacation destination. The staff is amazing and the location is perfect. Even though it's the golf resort, you also get the perks of the beach resort. We will always be here every year Memorial Day weekend, but also during holidays it's awesome too. We ❤️ This place and the staff. More...

T
21 May 2017

Best customer service- hands down- at this resort! Extraordinary!

K
19 May 2017

Service level is like no other. It sets the Ritz apart.

F
14 May 2017

GORGEOUS AS DREAMING ALL DAY LONG JUST BEYOND BELIEF

G
10 May 2017

Beautiful grounds,great service and free shuttle to sister resort Ritz-Carlton Naples beach location. First Class in every way! Can't wait to return!!!

O
6 May 2017

Very nice hotel Très bon hôtel bon service

D
4 May 2017

My favorite oceanfront resort in Naples for sure!! Every ounce of stress just melts away as one meanders the gorgeous landscaped grounds and enjoys the yummiest relaxed fine dining sunset dinner over the gulf! Pure heaven!!!

S
30 April 2017

Lovely ambiance & excellent service!  The kale and beet salad with hummus and veggies makes for a perfect dinner.

G
21 April 2017

This resort has a great area for relaxing by the golf course, whether it is unwinding after a long day, or starting off your morning with a scone and a cup of coffee, they cater to your every need. Highly suggesst unwinding, dining, vacationing with this resort. More...

A
29 March 2017

Stayed here this past weekend and started off a little rocky; we had to wait close to 5 hours because our suite wasn't ready. We spent most of the time waiting poolside but got a little annoyed when it cut into our dinner plans. The staff spent the rest of the weekend trying to make up for it and they did an excellent job, going above and beyond like usual. They even went to set up a surprise romantic dinner for my husband and I on the golf course but when they called to tell us, it started sprinkling and they said that there were a lot of mosquitoes out so we agreed to cancel that. Our pool attendant remembered us from the beach Ritz Carlton and took great care of us, and me specifically when my husband had to leave. She even sent me home with a bag of gifts including a cute little outfit for my soon to be baby. Their service has always been second to none. Will be back of course. More...

J
26 March 2017

I was a stretch driver doing a pick-up at the resort. Took family out to celebrate fathers 80th birthday. Very nice people. Well mannered and polite. Enjoyed servicing these people. Joe Miner More...

R
5 March 2017

We stayed for 5 days with club level access and found the accommodations and service to be excellent. Monica and her crew did a fabulous job providing us with everthing we asked for in the club lounge. The staff were all very attentive and personable. The grounds and the golf course are immaculate. The shuttle to the beach resort runs like clockwork. I highly recommend the fish tacos at the pool restaurant. More...

M
18 February 2017

This was our first stay and I must say I was very impressed with the small attention to details- which makes all the difference in this kind of hotel. Kayla in Guest Relations was particularly gracious. More...

J
6 February 2017

I have stayed at many of their hotels and this is not a ritz customer service!

S
30 January 2017

Its really hard not to like a Ritz Carlton.They really are very nice and you know you are in a high star hotel the minute you walk in the door, always greeted with a smile, nothing ever seems too much trouble. We came here to play golf and the courses were incredible, extremely well maintained and of course, beautiful to play on.The hotel itself let me down a little in 2 areas.In the lobby bar we sat inside at a table for about 10 minutes and no one came to see if we wanted a drink, we ended up having to go to the bar to get served, this is not typical in a Ritz.Also we were on the second floor and i'm wondering if the rooms are made up from the top floor to the bottom, every time we came back from playing golf in the afternoons the rooms were not made up or they were about to be which was a little inconvenient as i was hoping to take a shower after the golf before heading to the patio, this happened every day....I know it sounds really petty, especially when you consider everything else was first class but i have to point it out.The outside patio bar staff were fantastic, they did a great job even when the patio was packed they managed to get everyone taken care of.Rooms were spacious and beautifully appointed, i will caution anyone that is a light sleeper to request a room that does not over look the patio and golf course, people can sit out there till almost any hour and chat away and it will keep you up. We happened to be there during their famous wine festival which i hear generates lots of money for charities which is great, but, some of them were out on the patio till 3am. yes, 3AM, i had to buy ear plugs after the first night as i hardly slept.Lobby bar was cool, service was great, the bar tender Anthony was a true professional, knew all our drinks after being there only once.We were on the club level and the club reception area was impeccable, the staff were delightful and so helpful, and the food was fantastic, great job! More...

H
27 January 2017

I came here for dinner in March 2016 and the food is excellent.  They take care of you on the appetizers very well.  The wait staff and the venue is excellent.  The valets are friendly.

B
17 January 2017

Another amazing experience at The Ritz Carlton Golf Resort. This was our fourth time there and each time our stay gets better and better. Beautiful resort, great food and amazing service. Fabrizio and Falecia do a fantastic job ensuring everyone has the best possible experience. Wouldn't stay anywhere else in Naples. Can't wait to return! More...

K
14 January 2017

Beautiful place.gorgeous scenery.very elagant.amazing

D
5 December 2016

Alles perfekt! The Best Hotel! Ich würde gerne wieder kommen und herzlich weiter empfehlen! Vielen Dank für alles Felicia Tudor!

J
6 November 2016

Not the easiest resort to access from out of town, but once you're on the grounds, it's a great place to be. Very friendly staff and well-maintained facilities make up for the aging rooms and dwindling amenities. .. Five years ago when I first stayed at this location, there were embossed shoe horns and slippers in my room - this time, I had to request the shoe horn (I didn't bother with the slippers, so I don't know if they're available or not). The room service food was very good, though, and the golf course impeccably maintained (although, that might have something to do with the events that are/were being hosted there this fall/winter). All in all, a relaxing place to visit! More...

T
31 July 2016

The Ritz Carlton Naples Golf Resort continues to surpass all expectations for my husband and I! We first visited this location in 2014 for our engagement and loved it! We returned this weekend for our seven year anniversary. From check in to check out, the service is impeccable. This time, we opted for the summer package which included complimentary valet, complimentary Internet, two beach chairs and an umbrella at the beach resort, complimentary buffet breakfast for two at Lemonia and a $50 credit for any of their restaurants! It was quite the deal! Upon check in, you are greeted with a glass of champagne and a friendly face! There is always water available at any part of the resort and even on board of the shuttle to the beach resort. The rooms also received some upgrades since our last stay and they are fantastic! One of our favorite things, is the pool service. You are greeted and set up with the chairs of your choice. Fresh water and poolside food and drink service if you're hungry or thirsty!The one downside for this visit was the amount of renovations happening to the property. However, the service and experience is well worth it. We will definitely continue celebrating all of our big milestones at this hotel! More...

B
21 July 2016

Our last visit was July 2014.  We had a wonderful experience and booked a 3 night stay from 7/17-7-20-2016.  I did not know what to expect as some reviewers mentioned their disappointment with the staff, hotel, and the restaurant, Lemonia.  Since our last visit, needed renovations and updates to the rooms-furnishings and bathrooms were done.  We took advantage of the Beach vacation package which included valet parking, $50/ day resort credit, 2 buffet breakfasts, free shuttle to the beach with chairs and umbrella on the beach at the Ritz Beach Resort. It was a great value.  Each morning we ate at Lemonia.  I don't understand those who were disappointed with the food and service.  We had made to order omelet and eggs and when we asked for a side of hollandaise the first day, we got it.  From then on, the hollandaise magically appeared without asking for it! Made to order waffles were also an option.  The morning, we we were leaving, we went down at 7:30 am before the omelet station was open and were able to order from the kitchen.  Their pastries were flaky and moist, the smoked salmon with all the trimmings was delicious and Shannon, our server, remembered us from our last visit and told us everyone who was working in the restaurant/hotel, wanted the guests to have a great vacation. Craig, a valet, Matthew, at the front door, and Sharnelle in the bar, the gentleman, who worked at the pool ( his name started with a F) and the lady behind the coffee bar, who always greeted us as we walked by on the way to Lemonia, all deserve a shout out for being friendly and making us feel welcome.  We will definitely stay here again. More...

L
19 July 2016

Just came back from a wonderful couple days here. The customer service is wonderful- doors always held open for you, greeted with a smile. They were great with our children - stickers and a small toy given to them on arrival. Kids breakfast was a great deal at the resteraunt  lemonia. We took the shuttle to the beach resort which was very easy to do. Room was comfortable and the bathroom was large and nicely updated. No complaints at all. Will definitely be returning. More...

A
3 July 2016

Great service. Lovely business suite. Gym was perfect: machines, free weights, med balls, cardio machines. Beautiful grounds. Pro shop has nice women's golf clothing. More...

N
26 April 2016

Service is at par with RC brand. You are greeted with a glass of mimosa and they have a great kids area with daily activities scheduled. The grounds were very well kept. You can drive to the Beach Resort and valet free for dinner or beach access. All rooms have good views. More...

W
18 April 2016

This was my first stay here in Naples, though not my first with The Ritz. Overall I was happy with the two properties and the level of service provided. The one downfall in my stay was the food. I would typically eat off property for dinner, and i do not eat lunch too often. Breakfast was my main meal eaten at the hotel everyday. I was disappointed in the food at Lemonia every day. The service was substandard as was the food being served. I gave up on hot coffee after two days. I gave up on edible food after three days. For my last two days I ended up having to go with a bagel.This restaurant needs to be brought up to par for a establishment of this level. My lunches at the pool a couple of the days were great, just what I was expecting for that situation. My room service came incorrectly, but was fixed promptly. Turndown service was offered each night, though I don't use it. Everyone from the Valets to the Housekeepers and Pool Attendants only needed to ask my name once and used it the rest of my stay, and this was also at the beach resort where there are so many people. I would come back, i mentioned my issues to the front desk on my checkout and they most certainly made it better by taking the breakfasts off the bill. Breakfast is a difficult meal period to keep guests happy, but a bit more attention to detail from both front and back of house would avoid issues like I had in the future. More...

J
1 March 2016

First off this is not a discount resort. However if you want to take a true luxury vacation and play on superb golf courses, have great local beach access, tremendous service staff, and be treated with great care this is the place to go. The service was tremendous. We had a wonderful time and played golf each day. A quick shuttle ride to the beach resort in the afternoon, drinks at sunset at the beach.All the amenities were wonderful. The food was excellent we had breakfasts before golf in the morning. and had lunch on the patio, great quality food and a lovely setting. This was a great respite from winter and a great place for me and my wife. More...

M
4 December 2015

Great for families!  The service and attention to guests' needs is impeccable. We stayed here for 5 days while visiting family. We have stayed at other RC hotels and this location, along with the beach resort, were by far our favorite. Our children were treated like little royalty, which was not our expectation! Our son lost a little stuffed animal while we were there and the staff went way above and beyond to make him feel better. The food at both locations is very good- don't miss the sunset at Gumbo Limbo. Beautiful, clean beach and pools. Kids game room and play space rivaled kids clubs at all-inclusive resorts. But, again, the service is what stood out, especially Maranda at Gumbo Limbo, Felicia at RC Golf, Jen at RC Beach, and Corinne. Thank you RC, for another great family vacation! More...

D
18 October 2015

It's tough to beat the Ritz. Their attention to detail is to be admired. The staff goes out of their way to make you feel comfortable and welcome. Their culinary  offerings are second to none but as can be expected a bit expensive. If traveling with children, this resort offers some terrific activities. Multiple playgrounds, sporting field for football, soccer, and golf, Game room featuring numerous gaming consoles as well as arts and crafts run by their attentive staff. Want your furry friend to sit in the lap of luxury? The Ritz provides food and water bowls as well as a bed for your fluffy best friend. Well done Ritz Carlton. We look forward to our return visit. More...

L
22 July 2015

Absolutely beautiful property with five star service! All of the ladies and gentleman of the Ritz were accommodating and respectful. Thank you, as always, for a wonderful work trip. Fernando, one of the servers, was an absolute joy to speak with. Very excited to come back and visit again. Also, get the homemade chips and guacamole if you're hanging by the pool! It was so good! More...

M
10 June 2015

I had an amazing time at this resort. I only went for a weekend and would love to go back. The service was wonderful. They really treat you like royalty. The room was very spacious and clean. The resort is beautiful and the entire staff was very nice. More...

S
23 January 2015

My heart is full of love after this weekend. I took my husband to the Ritz for our 26th anniversary.  When we checked in my husband (Phil)  had to sit down because he wasn't feeling so well.  At the check in counter, I asked if the hotel set up tables on the beach for dinner, but the hotel said unfortunately, they only do this for formal receptions/parties. They did say they would get us a table in the corner of their restaurant which faced the beach. When we showed up, we couldn't believe our eyes. They escorted us to a private beach house next to the restaurant and the entire room was filled with candles and flowers. We started crying, and they did too.  It was magical.  The people that work at this resort treat you like family. Phil and I will never forget how special they made our anniversary.  Thanks to Maria and Chelsea for their kindness. More...

T
13 October 2014

My then fiancé stayed here on Friday the 10th and I got to join her the night of the wedding on the 11th. Now we have a family member working there so we got a little discount so I surely thought because of that and having someone we know work there they would just sort of brush us off. Not the case!! The morning of the wedding I dropped my car off to valet forgetting my tux pants in the car. I realize and freak out calling them to make sure they were in the car I told em I could have someone come get them and the valet cut me off and said "no let me find a driver and call you back". Not even 2mins later he calls back and says hang tight someone will be there soon! No doubt 10mins later my pants arrive. They went so far above and beyond its ridiculous. We stayed in a suite and first off the room was amazing! Great view of the pool with two balconies but more then anything we get back from the wedding walk into the bedroom and on the floor is Rose petals spelled out I Love You and on the bed two towels made into swans with rose petals on the bed. It was absolutely beautiful and they went so far above and beyond what we ever expected. Now I see why the ritz is so highly coveted. It is worth every penny regardless of with or without a discount! 5/5 they are amazing!!! More...

S
26 July 2014

I stayed at the Ritz Carlton Golf Resort in Naples, FL during Memorial Day's Weekend.We found out we got a complimentary room upgrade when we arrived, a very good start!  We also got two glasses of champaign after check-in, that makes me happy. The room was good size.  There was a stain on the marble floor in the bathroom, I just let the hotel staff know, I didn't mind as long as I didn't get charged for it (which i didn't).  One of the sinks made a funny sound when draining, I told the hotel staff about it, it was not fixed, but it didn't bother me that much.We used the shuttle to go to the beach at the other Ritz Carlton by the beach front.  My room package came with chairs & umbrella rental, I had an excellent time at the beach.  It's a private beach owned by the Ritz Carlton.  There were no crazy loud college students.  There were some young children, they were all well behaved.  I wanted to order a drink, the drink girl gave me the menu but never came back, so I never got one.  Oh well, the drinks were pricey.I did not use the pools at the beach resort, one of the pools were closed due to a little kid accidentally dropped a snicker doodle (not the edible kind if you know what I mean) in the pool.  The beach resort is fill with kids running around.  I liked the golf resort better, less kids.  I did use the pool at the golf resort.  There was a group of very obnoxious adults there bragging about how much they spent on their sunglasses, and being rude to the pool staff, luckily they left, because I really didn't give a sh*t how they spent $300 on their sunglasses.  If you are really rich, you wouldn't have to brag.  We ordered food by the pool, it was good.  I ordered a drink, the pineapple on the drink fell off and I was really sad :(  the pool staff noticed and gave me more pineapple.  Yay!We also ate at the hotel restaurant, Lemonia.  It was ok, the seafood in my seafood pasta was kind of dry.  The orange creme brulee was very good, and it was large enough for two people.  The tea selection was only ok.  Cappuccino was good.We also had the breakfast buffet at the hotel.  It was excellent.  Omelet station was superb, with a lot of topping to choose from.  We also had a snack at the hotel bar, it was ok.  Be sure to check your bill at the end of your stay, as I was billed an incorrect amount.  The front desk staff fixed it after I brought it to their attention.  I did have one issue with the hotel.  The hotel staff must have put my email address on someone else's account, I got a copy of someone else's bill in my email.  This made me concern because I have this other lady's personal info.  I am concerned that my info might got sent to her or someone else.  If I was in Naples again, i would consider this hotel again. More...

M
20 July 2014

Hotel and staff was very nice!  Room was a standard room, furniture nothing special but nice bathroom and tub!  Surprisingly, the hotel does not carry or provide bubble bath yet most rooms have tubs!  If you like golf or the golf resort experience...this would be for you!  I was happy that they did not charge me to valet as some resorts are crazy with all the fees!  Bed was comfy, pillows were very soft but walls did seem a bit thin!  Pool food and pool staff were good and the area where the hotel is located is very nice! More...

J
20 June 2014

Stayed for six days, wished it was for 12!!! My wife and I went for a combination of liesure, Father's Day, and Anniversary date. We had a terrific room and a wondersful time. The staff is amazing, the valet service, the desk, the pool staff, the wait staff, everything was top notch, We were sitting in the lobby lounge area one night when a person came over to speak to us. Dawn (the lobby manager) just struck up a conversation with us about the thunderstorms outside. I joking said we were going out to dinner, but would dine in the lobby if she could guarantee the burger were good. She took up the challenge. Two burgers, perfectly medium rare with correct accompaniments arrived about 15-20 minutes later. It was worth not going out and staying for dinner! I also treated myself to the Key Lime pie as another challenge. Perfecto again! The room overlooked the pool and golf course with a terrific view. We are coming back!!! More...

M
15 June 2014

For years I've been a rewards member but never used my points. Well on Father's Day, I decided to use a whopping 40000 points for a one night stay with my family as a special Father's Day surprise to my husband. Our adoption became final 7 months ago so it's his first official Father's Day. When I booked my reservation, I was asked if I was staying for a special occasion so this was notated on my reservation. Upon check in, Lisa was so great! She gave us a room with a nice view and they delivered a sweet gift. A plate of chocolates and a card acknowledging this occasion. I couldn't be more pleased because my goal was to make it a special day and the Ritz Carlton did their part in helping me to achieve this task. I am so happy and so impressed with them. We went down to the pool and had a tasty lunch but before we left the room, we requested a crib which was delivered with cute blankets, a few toys, and a Johnson's and Johnson's set of shampoo, lotion, and baby bath. Our room was cozy and quiet with a comfortable bed.  I wish we could have stayed more than one night. Our stay was wonderful! Thank you! More...

D
19 February 2014

This hotel is wonderful. I am not into golf but I can appreciate the facilities. ALL the restaurants are amazing

F
8 February 2014

My first visit to this location was on behalf of Omega.  I was invited to stay at the Ritz and watch Greg Norman play golf for the weekend.  Arrival--------Upon arriving at the resort we were promptly greeted and valet took our car.  Note:  we arrived at about 1:00 AM in the morning - I am sure the experience would have been the same regardless.Room-------Our room had a view of the entrance to the resort.  The rooms were clean.  I applaud them for having items to shine your shoes.  The bathroom is HUGE.  There is his and hers sinks.  Check-Out---------------Checkout was just as pleasant as checking in.  We did have to wait a little for our car from the valet - but this was to be expected with a lot of guests leaving at the same time.  Final------This hotel is nice - we were sitting at the back over looking the golf course and the staff checks on you every now and then to see if you would like something but not to the point where it is annoying. More...

J
17 November 2013

I stayed for a conference and was extremely impressed. The property is absolutely beautiful. The staff is friendly too.

C
13 October 2013

We have stayed at the Ritz-Carlon Golf Resort many times. The staff are professional, friendly and attend to every detail.  Checking in and out is flawless. The rooms are beautiful and the beds superb. We enjoy the relaxing atmosphere, the beautiful grounds and the pool.  Karen is always cheerful and attentive providing the guests with excellent food and drink service poolside. The Ritz provides free shuttle service to and from the beach resort which is a plus to be able to enjoy the benefits of both golf and beach!  We will definitely stay again. More...

C
11 August 2013

Best place I have ever stayed.  This location is much better than the Beach Resort location.  Brian at the front desk was so friendly! Michael, Leslie and Brandon at the pool were outstanding with their attentiveness and customer service.  Too many employees to name.  Customer service everywhere on this resort was unbelievable.  Room was so clean and was cleaned twice a day by the maid serivce.  The restaurant on the property had delicious food and a great wait staff. More...

J
18 February 2013

Very nice hotel. Wonderful service. Staff was attentive and helpful. Beautiful landscaping.

A
31 December 2012

WOW !!  Beautiful place.  Excellent and friendly staff, extremely attentive.  The grounds are beautiful.  The golf resort is quieter and low key compared to the Beach resort.  Very easy to take the shuttle out front to the Beach resort whenever you want to go to the ocean.  Food at the Resort is expensive - $ 17.00 for hamburger and fries and $ 3.50 for a soda with refills.  Lots of nice restaurants in the area.  Much nice than the Waldorf Astoria in the area More...

L
13 December 2012

Came here many years ago but never wrote a review. My stay was ok. But what made it most memorable was the salmon dinner.  I love salmon . It's my favorite fish and this place had an incredible pan seared salmon with a buttery lemon sauce. They also added capers to this dish which really added a great burst of intermittent flavor. I know hotels are rates for overall experience but the room service really made it a great stay, lol. More...

M
17 October 2012

Stayed here for 4 nights on their golf package. Hotel excellent, bed perfect, etc. Service impecable - think the Ritz should train America for interpersonal relations. Played golf 4 days at the associated Tiburon golf. Black course more challenging than Gold course. Both are fun courses. Four sets of tees so choose one fitting your ability. Plated one day with two folks and the tes/course were clearly above their ability as one of them lost approx 18 balls and the other a good dozen. I play to a 9 handicap and only lost one per day so the courses are quite playable. Excellent condition, Interesting and true greens. Great practice facility. Utilzed the Ritz beachfront each afternoon and it was perfect. Great beach, excellent beachside restaurant in Gumbo Lumbo. Service spectacular. So best of all worlds, golf resort and beach resort. Will definately return. More...

F
15 July 2012

As soon as you wonder if you should pay more, even significantly more, for a room to get access to a beautiful property and best in class service.  I stayed here on business and only for about 15 hours total on property and, yes, the investment is worth it. I had a couple picky requests about my room service meal- response is always "yes, it is my pleasure". I am coming to find that the idea of paying more to get this service and atmosphere is backwards. Instead, how much are you willing to donate in terms of your expectations and right to be a celebrated guest when you give your time and money to lesser hotels. The actually think the value is here. More...

M
1 February 2012

Great staff and excellent facility.  We had a standard room -- it wasn't particularly large, but was noteworthy in that it had much better and more efficient storage than the typical room we've experienced at many other resorts.  Our conference staff was very efficient -- had absolutely no issues.  Still drives me crazy that WiFi is free at the La Quinta, yet costs $10/day at hotels like the Ritz and Four Seasons (and it's not as if the signal strength or bandwidth is better). More...

A
16 August 2011

Had a really lovely weekend for my close to home "stay-cation." The service is impeccable, and the grounds are meticulous. Disappointed in the poolside cafe. The food was simply mediocre, and highly overpriced. The room was nicely sized, and the bed was extremely comfortable with the down comforters, pillows, and high thread count sheets. Will definitely recommend this property to friends and family who visit Naples. More...

J
12 August 2011

Another propoganda success for the stay-cation promoters!  I believe it now.  For a price that about matches the highway chain motels, Ritz will let you slide in here during the off season.  I joined some friends as they nestled in to a lovely room with dense thread counts on the beds and perfect caulk lines along the bathroom marble.  Then we spent the best part of an afternoon sipping bellinis at the pool while summer rain clouds chased over the golf greens.   Tropical paradise - with service! - right in your own backyard. More...

S
3 July 2011

Nice enough hotel with beautiful surroundings.  It definitely caters to an older crowd.  I felt like I was in a library where I had to tip toe and whisper unless I wanted evil stares from other guests.  The pool is nice with attentive staff that provides wonderful chair covers, towels, and water.  There was only one restaurant to choose from for dinner, and it served a tapas style menu.  Not exactly exciting, and many people took the free shuttle to the other Ritz at the beach to eat dinner.  I'm clearly not this hotel's target market (30 something female who doesn't play golf), so although nice enough, it probably won't be my first choice for a future stay in Naples. More...

R
28 April 2011

I can't complain about the price because we stayed for free. Boyfriend was taking the trip for business, so while I paid for the flight, the room didn't cost more for additional occupants in our case and his company paid for the room. Beautiful lobby, nice pool, attentive staff, nice and comfy room. The only things I don't get are why one has to pay for wi-fi (perhaps they didn't include it in the price for the older crowd who probably doesn't use it...?) and why turn-down service comes so early. 5 PM is WAY too early for turn-down service. The nice thing is that if you happen to be there when they come to do turn-down service, they'll give you the chocolates (amazing Belgian chocolates that I didn't have the heart to bite into, I let them melt in my mouth) and waters they put out even if you'd rather not have them come into the room at that moment (like if you currently have stuff all over the bed).The room itself is lovely. The balcony was great and I definitely enjoyed reading out there. The furniture was really comfortable, so even when it was too hot to read outside, I was very happy. I slept really well in the bed and I was so sad I couldn't take the bathroom home with me. I have no complaints about the room at all.The food in the restaurant directly beyond the lobby is good but expensive, and the music left a lot to be desired by dinner time (which I didn't understand, because they had live piano music in the afternoon but cheesy 70s and 80s ballads around dinner time). Minor complaint about the restaurant is that they need to check their chairs more carefully when they clear a table as I found some food on mine AFTER I sat down (which I thankfully did not sit directly on).The best part of the trip was due to the shuttle that takes you to their sister resort on the beach. The Beach Resort is wayyy more expensive and full of kids (which we weren't into because we like quiet, so we were happy to stay at the Golf Resort instead). It takes you there and does pickups every half hour, and we got to enjoy complimentary beach lounges and we got one of the large beach umbrellas they offer (not complimentary, you have to rent them). The chocolates they have in the shop at the sister resort are really good and the ice cream was great after all that time on the beach. Important to remember that there is a no wet swimsuits and no swimsuits without a cover-up rule in the lobby at the Golf Resort and that after a certain hour, there is a requested dress code (nothing ridiculous), so make sure you read the book in the room unless you want people staring daggers at you. I read the rules and followed them, and was therefore pleased not to see people old enough to be my parents or grandparents walking through the lobby in uncovered swimsuits or without shirts (and I'm sure they were equally happy not to see me walking around in an uncovered bikini in a fancy lobby).My suggestion is to hit up the Publix and RiteAid nearby for some provisions and take advantage of the mini-fridge, but don't count on a microwave. We didn't get the breakfast they offer because it was really quite expensive even for the simplest things, but the bagels and cream cheese we picked up from the supermarket were just fine for the mornings. Oh, and don't bother to valet your car. The lots are right off to the side, not far away at all, and in the gorgeous weather on a lovely property, why not just walk to get it?Can't comment on the golf as neither of us are golfers, but the course was nice to look out on while I read my Kindle outside :). Probably not super exciting for people with kids, but great for those of us who would like a quiet, lovely respite for adults.I would love to stay here again, and if his company sends him back to stay a few nights, I will definitely shell out for that JetBlue ticket again. More...

A
28 December 2010

We came here from out of town and stayed here for a wedding. Our stay was great. The staff was always friendly and greeted you from the moment that you walked in the door. The pool at this hotel is GORGEOUS surrounded by flowering pink trees and a guy playing the spanish guitar (at least when we were there!) For the wedding the service was top notch. We had a cocktail hour around the pool which was lovely and private. Would be gorgeous for a birthday party, engagement party or whatever!We ate and drank pretty frequently at the bar and they have a great happy hour. The wait staff is good, very consistent. We had brunch at Lemonia--probably the only thing I'd say to skip. It's not that it was bad it just wasn't worth the cost. Maybe the breakfast is better?! The shuttle to the other hotel (near the beach) comes about every 15 minutes and the guys out front always knew how many minutes until the next shuttle. Which is awesome of course! The other Ritz-Carlton is gorgeous and the pool and beach are wonderful. We sat on the chairs which u can get for free. It was so nice out we didn't need them but if you wanted you could rent umbrellas for around 25 dollars i think. And..did i mention they bring your drinks out to you? You never want to leave and just talking about it I want to go back. Take me with you! More...

S
22 November 2010

Holy moly this place is nice. I was there for work- a medium sized convention so unfortunately I wasn't able to enjoy the outdoors-fortunately the hotel reeks of luxuriousness and other great things. The staff is pleasant, the beds are clean and comfortable and the scenery is distracting (a good thing.)I signed up for my hotel/flight/car package through southwest- so somehow I managed to get a $75 credit each day to use at the Golf resort of the other Ritz around the way as well as free breakfast- I could use it in the stores, the restaurants- anywhere but for golf rounds or tennis lessons. So how, you ask, did I manage not to use it all? Because I'm a hoarder, that's why...and I didn't realize that I the shop on site closed at 5pm (I really wanted the rugby tote and a runner shirt for TBone.) Rats to me.Stay at this joint if you can afford it- or if you just like yourself a lot- you deserve it. More...

M
2 September 2010

This is a beautiful hotel with an amazing staff. We go every other year for a conference. Every visit is better than the one before. I love the pool table just off the lobby. It's where I spend most of my nights when we visit. I also really love the lounge/bar area in the lobby. It's a great place to just hang out and grab a drink. The rooms are beautiful, and it true Ritz fashion, the employees are wonderful. They greet us by name, and continue to be so polite year after year. This property isn't rated as highly as the Rtiz beach resort that is just a few miles away, but the rates are better. They also have a shuttle that goes back and forth between the golf resort and the beach resort. The beach resort has a much nicer pool, and there is a great restaurant right on the beach- they can even bill your room for whatever you buy at the other hotel. More...

D
24 August 2010

Got an amazing rate here for one night as a Florida resident and enjoyed this mini vacation quite a bit. The hotel itself is a nice size but certainly not large by any means. There is optional self park or valet. The hotel is certainly geared towards golfers, and male ones at that. The decor is rich woods with golf lamps, golf paintings, a golf and tennis pro shop and a billiards room etc. There is also a handsomely appointed bar that served food and a coffee shop. The pool area is very nice with a large pool and pretty attentive service. Prices for food and drinks are high, but that is to be expected here. You also have access to the beach hotel when staying here and there is a shuttle every 30 minutes or so taking you back and forth. The golf course here, Tiburon, is absolutely fantastic and is a steal for the summer rate of $68. One of the nicest courses I have ever played. If the Ritz continues to offer such good summer rates to Florida residents I will surely become a regular. Minus one star for a rather weird and loud air conditioning unit in the room that never seemed to make it cool enough, and also too warm of blankets for Florida summer heat. Also, there could be more dining options here. More...

R
11 May 2009

I was beyond excited when my dad told me we'd be staying at the Ritz for a family event.  Originally we were booked to stay at the Hampton Inn but he apparently got an amazing deal.  The place was absolutely gorgeous - from the lobby to the rooms, and even the driveway up to the main entrance.  We didn't end up going to the pool here because there's a free shuttle that takes you to the beach at the other Ritz Carlton, which runs every 30 minutes. (On a separate note, it was kinda lame that you have to pay for umbrellas on the beach, but I guess that's the Ritz.)  We did, however, enjoy the fruit drinks they had set up in the lobby for guests.  The beds were comfy - if you like soft beds - and the turn-down service (with chocolates) was also excellent.  The bathroom had a separate room for the toilet, which is very convenient when you're not the only person in the room.  The A/C is powerful and each room has its own temperature control.My only regret for the weekend was that I couldn't stay longer.  Not that I hope the economy stays in a recession or anything, but I seriously hope that the Ritz keeps having crazy deals. More...

T
18 August 2008

What an awesome, incredible Ritz. The interior decor is all bright and inviting. Gorgeous furniture and a huge lobby. We went to see a Greg Norman golf tournament and we were treated like kings. Everyone at the Ritz is a total professional. We sat down in the middle of the day to eat and I got the most delicious salmon lunch I have ever had, then ordered the most delicious pistachio ice cream in the world. The ice cream is hard to describe because it was more nut than cream. I do not know how they held it all together and if I could buy this somewhere I would have it shipped to my home.All in all it was one of the most memorable meals that I have ever eaten and my Mom agrees. We splurged and got the valet parking too. Ritz, golf, food, valet. All in all, a once in a lifetime day. More...

A
16 October 2002

Delightful service, follow by the highest levels of cleanlines. Excellent location that brings out one of the most remarkable golf courses in the city.

Photos (2)

See all