Tacoma, WA, Pierce
Rick's Family Carpet Care, INC is more than just a carpet cleaning company! We specialize in carpet cleaning, upholstery cleaning, tile and grout cleaning, and even mattresses! Whether it is well taken care of carpet that needs a basic clean to keep your carpet manufacturer's warranty, semi-annual deep clean to eliminate dust mites or other contaminants, or you need help with really heavily soiled flooring, we can help.
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86 customer reviews
Esmeralda Mercado
I appreciate the attention to details; professional service; very friendly, prompt; excellent customer service; amazing steamed carpets cleaning results; at a very affordable reasonable discounted prices! Well worth every penny! I highly recommend Steven /Rick’s Family Carpet Care, INC!!! Sincerely, A very satisfied customer! E.M. More...
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Julia Cespedes
Rated highly for: Value, Punctuality, Quality, Responsiveness
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bruce hennigar
Rated highly for: Quality, Value, Responsiveness
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Jenny Wilkins
Rated highly for: Quality, Value, Responsiveness, PunctualitySteven is the best!!! Such a hard worker and so friendly. You feel at ease having him in your home, he's careful and does a fantastic job. We won't use anyone else.
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Sajiv Thomas
Rated highly for: Value, Responsiveness
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Forrest Clark
Rated highly for: Punctuality, Responsiveness, Quality, ValueThey were able to schedule me in a rush and didGreat work. Big thanks.
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Chubby Marketing
Rated highly for:Â Quality
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Russell and Dawne Vanden Bos
We had our whole house carpets cleaned, and what a difference it made! The house smells fresher cleaner, this is the second time we used Rick's, we will be calling again when our carpets need cleaning.
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Robert Hess
All around great company. The owner Steven really knows what he is doing. I have used Rick's three times now, and I am completely satisfied.
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millicent mutuma
I was very impressed with the work Done. He was very professional and delivered a good service. In addition he is very knowledgeable and gave tips on how to keep stains off. Highly recommend you call him.
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Regina M Njuguna
Rick's family carpet care did an excellent job on my van. Both the chairs and the can carpet looked so different after the cleaning. I would recommend their well done work to anyone needing carpet cleaning. More...
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Angela Byrne
Amazing work, great customer service! Great price and quality work. I couldn’t believe how good all of our carpets looked!
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Eric Flaten
I chose Rick’s Family Carpet, due to the proactive efforts Steven (owner/operator). From the prompt response to my questions and being able to conveniently schedule our service. On site performance was spot on. The carpet cleaning job resulted from a large liquid detergent spill. The result was excellent and left the area like new. Steven also cleaned the tile work in two bathrooms and it now looks better than new. I also requested to have severe water scale removed from my shower doors, Steven did a great job. He was unhappy with the results and deeply discounted the shower door cleaning estimate, I felt that it was dramatic improvement. Looking forward to our next service from Steven! More...
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Ivy Bolm
Fall Cleaning 2019 I had Steve clean my carpets and he did the best job ever. I have used Chem Dry, Stanley Steamer and others but Ricks was the best. He was fast, friendly, professional, affordable and got wicking stains, spilled coffee, animal bile from my very light colored carpets. He knows just what to do to extract dirt and stains. Ivy, Lakewood, WA More...
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Floyd Sheldon
Best value, best service, willing to go the extra mile!
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ALLAN BOUDREAUX
We live on base and have found it very difficult to find a reliable carpet cleaning company that’s prices are reasonable and they are able to access post. I called Ricks Family Carpet after seeing their add, I was able to get a reasonable quote over the phone plus a military discount. Scheduling was easy and the service time was fast, my carpets look and feel brand new!!! I highly recommend Rick’s Family Carpet Care!! Take it from a mama of 4 elementary aged kiddos and 2 dogs, you and your carpets won’t be disappointed! More...
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Raymielle Jackman
Friendly, reliable, and honest. Thank you for the carpet repair!
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Jennifer Wilkins
Excellent job done to repair a seam that separated into one of our bedrooms from the hallway. Very fast, punctual and friendly. I will definitely be using them again! More...
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JoAnn Walton
Rated highly for: Responsiveness, Punctuality, Quality
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Andrea Hass
Rated highly for:Â ValueSteve was extremely punctual. He responded to my email inquiry the same day. We scheduled and discussed price. There were no surprise costs. The carpets look amazing!!! More...
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Devin Stewart
Rated highly for: Responsiveness, Quality, Punctuality, Value2nd time using Rick's service and he was quick, communicative and professional throughout both jobs. Highly recommended.
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John McCloud
Steven was awesome,did amazing job with our old carpets.We`ll tell everyone that we know about the job well done.We wont wait so long til the next time. Thanks Steven,John and Kari-- John M More...
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DAVE OPINCARNE
Excellent job! Fast, efficient, professional, and reasonable rates - I couldn't ask for more. Steven was very conscientious and clearly wanted to make sure we were getting the best value. 9 years of kids, dogs, cats, and chickens just disappeared. If you are moving out of a rental, you couldn't do better than calling Rick's ask for Steven. More...
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alexplore11 .
Steven was awesome to work with! Gave me all the time I needed on the phone to understand pricing. Very attentive go the customer. Showed up on time and stretched out entire living room carpet extremely quickly, with perfect results! All the wrinkles are gone. Highly recommend Rick’s for your carpet needs. More...
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Maria Higginbotham
Responded quickly and was able to clean rugs within days of contacting. Carpets look much better! They did take much longer to dry, was over 24hours. The only thing that would have made my experience better is if they would have moved some of my smaller furniture pieces and cleaned beneath them but all in all was a good job. More...
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Jake Nyman
Great service. Good communication and will use again.
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Jamie Brazil
Ricks family carpet care did an amazing job. I will use them again and highly recommend them.
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geebobwiz geebob
Awesome service and quick about cleaning too. Came in with pretreatment over a cat urine area and then cleaned the carpets in less than 45 minutes with 5 rooms to clean.
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Ann Marie Marquie
This is the 3rd time we have used Rick's in the last 5 years or so. They are always so friendly and there's never any hidden costs. This is truly a family owned and run company and we will continue to do business with them. More...
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Ruby Osburn
Rated highly for:Â QualityHave had this company clean my carpets for the last 3 years. Have also had them stretch the carpet in my living room which looks great. Would recommend as they are punctual or communicate if they are running late. They exhibit quality work and desire to do a great job! More...
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Debra Petitclerc
Rated highly for: Responsiveness, Quality, Punctuality, Value
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Alan Wagner
Responsive, professional service. I highly recommend Rick’s Family Carpet Care— friendly, courteous service and professional results, at a great price.
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Maria Bessonart
I will highly recommend Rick's Family Carpet Care Inc. Steven did a great job in cleaning the carpet of the house we sold in Yelm, and again in removing the stains of the house we bought in Lacey, thank you!Maria B
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Ramel Williams
Great service! They managed to fit us into their schedule on really short notice and cleaned up a huge mess. The cleaning job was thorough and amazingly fast. Overall Rick’s did an outstanding job and I highly recommend them for any carpet cleaning job, no matter how gross it may be. They are the Pros to get it done! More...
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Rick Coon
Very affordable. He did a great job. He was able to make 20 year old carpet with stains look new again. Would definitely recommend him to others. Thanks for saving the day. Great work. More...
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Colleen Wright
Great job cleaning some challenging carpets. Steven managed to get some tough smells out, and I like the methods he used.
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Holly Jones
Great experience! Very friendly answered all my questions and was flexible with my schedule. Definitely recommend.
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Sean Tinder
Did excellent work, showed up on time and had a good price. I will use them again.
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Summer Fall
I received the best carpet cleaning services ever. I wanted my carpet cleaned until I have it replaced. It was cleaned so well I been debating if I will rush to replace it now. I give five stars but don’t take my word try them!Robert R. More...
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Jim Romano
Rick's Family Carpet was the perfect choice for cleaning our carpets before our move-in. Everything was explained on the phone prior to scheduling, appts were confirmed, we were notified when they were on the way and the job has exceeded our expectations. Price was great too. Rick's is our new carpet cleaning choice! More...
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Adam Shelton
Fast, friendly, cost-effective, and the results were amazing. Highly recommend and will use again!
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Dan Adams
Great service so far. Good job stretching my carpet out and repairing a spot too. Hopefully the cleaning will work out just like my repairs.
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Mydogharryr
Great service! On time, quick, did great work!
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Sona Desai Buchanan
Steven was professional from the very beginning of his visit. He was on time, called on the way, and completed our carpet repair in the time he had estimated. It looks great! Happy to finally have it fixed and to help a local family business too. More...
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Marksman Hitman
Just had my carpets cleaned and am very satisfied. Steven showed up on time and was exceptionally efficient. Really went out off his way to explain the service and show us exactly what our carpets need while being sensitive to our economic ability. My carpets look great feel great and many spots are now gone. Was such a great experience will definitely use again and refer my family and friends!!!! More...
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Carly Dunlap
I have had Steven come out and do my carpets, windows, tracks, and screens, and I am always pleased with the outcome! He is always flexible with my schedule and comes on short notice! I recommend him to anyone needing your carpets and windows cleaned. Thank you so much! More...
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Erica Nichols
Ricks family carpet care was timely and responsive, very quick and pleasant to work with and charged a reasonable price. The only problem I had was the dog hair wasn’t sucked up during the carpet treatment... so I just had to go over the carpet with a vacuum the next day, which was no problem because the hairs were broken up from the carpet after the treatment, so it was easy to vacuum up. The overall quality and cleanliness of the treatment is what I expected, besides the left behind dog hairs. I didn’t request the pet treatment, probably should have but overall a really great company I’d recommend. More...
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Lynn Cooper
Wow. They were so professional and competent. On time, good communication, and fantastic results. Oh, I forgot to mention extremely competitive pricing. I hope they're in business as long as I'm alive because i will always use & recommend them! I look at this review and think "sheesh, people are going to think I'm his mother!". But it's all true, and I'm not related to them! We have a 3k sqft home that looked beautiful when he was done. More...
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Rachel Culligan
They got out stains I didn’t think possibly, communicated wonderfully and charged very fair prices. Great company to hire!
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Angel Davis
He was on time. He fixed holes that were in my carpet. His work looks great...
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What do you love most about your job?
Knowing we made a good enough impression with customers to enjoy having them as repeat customers is a great feeling! I love seeing the immediate results of cleaning and repairs, and hearing customers amazement at the difference definitely keeps us going. I also love hearing new customers tell how they were referred to us, and doing what I can to keep them as a returning client.
What inspired you to start your own business?
Ever since I can remember I've been entrepreneurial. From paper routes, selling candy for youth things and band trips, to a small lawn care business, I've always tried to stay busy. What we do in the floorcare business isn't glamorous, but necessary. I like being able to make local decisions that better serve our customers instead of being bound by ridiculous corporate mumbo jumbo. I also enjoy seeing the results of my work.
Why should our clients choose you?
We can't make your carpet brand new, but we promise to make a night and day difference. We will definitely put everything we can into making your floors as clean and odor free as is possible. We treat every job individually and know our success depends on you. We have survived in this industry by being honest, providing good service, communicating clearly, and offering great value in service and pricing.