Richard Walley

Advertised with Yell for many years. Excellent for business

Reviewed on Google Maps

I am very happy with the service of Yell.Thank you. Aldwick Cine Vision

Reviewed on Google Maps

Borderline harassing you

Reviewed on Google Maps

Generally very happy with the adverts i have with Yell and feel they do their job at a reasonable price so would recommend. Free Website is limited as expected but very good and does what it needs to. Only downsides are that they keep contacting you on a regular basis saying they want to "help you update your ad" when in truth they just want to upgrade or sell you more, it is frustrating and i have repeatedly told them i am happy with what I've got. Second thing is you get a lot of spam calls as companies just search Yell for companies sectors they are targeting and just call them all so it makes you more visible/available for them to find. so statistics of call you receive through Yell are skewed as a lot are Spam. Lastly the Yell Messaging app has been down for well over a year it has been reported, i get an email each month saying they are aware of the issue and working on it but don't know when it will be resolved and just blame the app developers! i would suggest that a year is ample time to fix it!! when i suggested to Yell that i am not getting the service i am paying for they just say messaging is a free part of the service so no money off. On the whole Yell are very good but just let themselves down in certain areas as explained. More...

Reviewed on Google Maps

Reviewed on Google Maps

E mailed the contact us nearly a week ago now and Still waiting for a reply !

Reviewed on Google Maps

Never do what they say they’ll do and don’t even bother to keep their phone appointments when you rush home early for it! Linda Parlane ! No way to treat your long standing customers 😡 More...

Reviewed on Google Maps

Very polite and helpful

Reviewed on Google Maps

Very helpful and did a good job. In particular they had no problem with pausing work for a few weeks when I caught covid.

Reviewed on Google Maps

Absolutely dreadful. I've been experiencing major issues for months and months and still not rectified. I constantly have to chase with emails, phone calls, and messages to get any response. I've been with them over 10 years so loyalty obviously means nothing to them. However they are happy to keep taking my money every month. Do not use this company ! More...

Reviewed on Google Maps

A terrible experience overall. Sold by one person, then passed around everyone when you need help, no help given!. Would never use again, would never advise using.

Reviewed on Google Maps

Yell for me is not that great. Have been a customer of yell for several years and when contacted by a rep to ask how things were working on yell I expressed my concerns things were not going well. Not a lot was done about it

Reviewed on Google Maps

Extremely good service provided for our small business. Highly recommend

Reviewed on Google Maps

Great customer service and fantastic website. Would strongly recommend.

Reviewed on Google Maps

Reviewed on Google Maps

Why don’t yell review their valued customers instead of pestering them to review them?

Reviewed on Google Maps

Reviewed on Google Maps

Great job setting up my business worked from day one in 2017

Reviewed on Google Maps

Looking forward to seeing you for Christmas 🎅 Book early

Reviewed on Google Maps

I've found one of the best ways of advertising my business and also helpful staff always resolve any matters which need attention amicably and they tend to advice you on the best tips to get the best out of advertising the business with them.

Reviewed on Google Maps

I advertise with them and I get results via jobs coming in

Reviewed on Google Maps

Have used yell for many many years. Service is hit and miss. The policy of renewing advertising each year without any contact with you is unacceptable. How many of us spend hundreds of pounds without having spoken to anyone is poor. Some months I get no calls other times I get plenty. Their messaging service is rubbish. More...

Reviewed on Google Maps

When the customer sends me a message, it would be best if they included and email address or contact number as when i reply through yell i often get no response

Reviewed on Google Maps

Amazing service Im extremely happy with Yell ⭐⭐⭐⭐⭐

Reviewed on Google Maps

complete and utter waste of £100 per month, I was paying £30 per month and getting very little, was told increase your area to get more customers, so increased the area and the monthly fee to £98 what happened after 6 month, nothing, use your own judgement

Reviewed on Google Maps

I feel like I dont get a good return on investment

Reviewed on Google Maps

Don’t let them build you a website you’ll pay over the odds and they don’t deliver like the promise they make. I paid around £2,500 for mine. Check it out. It’s shocking and very standard. You’ll have the hard sell from a sales rep and it’s a nightmare getting updates done and when you do it’s by staff that don’t really have much of a clue what they are doing. Yell listings are ok, it is what it is. Just keep away from the website sales team. More...

Reviewed on Google Maps

Quite helpful after initial setup of website, but a little over persuasive to start with, perhaps?

Reviewed on Google Maps

My request was completed quickly.

Reviewed on Google Maps

Reviewed on Google Maps

Appauling. Called to make an ammendment to my website. After trying to transfer me they said that rather than holding they would call me back within 24 hours. After 4 days of waiting I have heard nothing. More...

Reviewed on Google Maps

Reviewed on Google Maps

Take your money and disappear. Used to have people in regular contact to ensure your paid for advertising was working for you.

Reviewed on Google Maps

We have experienced I think good service. Some have said we do not appear as prominent as we should on the Internet but I do not intend to over work and reduce standards. I am now a pensioner and running a self sufficient hobby realy. More...

Reviewed on Google Maps

Reviewed on Google Maps

Very helpful, flexible and good value for money

Reviewed on Google Maps

Ok you've asked for my experience of Yell. Always asking my customers where they've seen my company advert it's never with Yell, well maybe 1 in 30. It's usually with Google. Before you say you promote me on Google too, I promote myself on Google and had the same hit rate before advertising with Yell, so there's little difference. I'll leave when I get round to it. Been with you over 10 years i think. More...

Reviewed on Google Maps

Reviewed on Google Maps

We paid a lot of money monthly for this service with Yell, during the year we were with them, the minimum period we received no customers or connections at all, we posted daily photos but this did not help.

Reviewed on Google Maps

Yell are a really good team and always helpfull.

Reviewed on Google Maps

Reviewed on Google Maps

I totally hate Hartley the vertual assistant he has lost me so many customers it's unreal I have contacted your support team it was agreed it would be discontinued if some one could contact me regarding and look at reimbursement for advertising that dose today the opposite of what it should do it would be appreciated thank you Paul P.R.B Mobile Mechanic Leeds

Reviewed on Google Maps

Reviewed on Google Maps

Yell, just useless, can’t sort anything out, always excuses and never call back when they say are going to. Don’t deal with them

Reviewed on Google Maps

Really thorough, personable service. Never received such customer service and advice before and we are looking forward to a long term working. This service didn't last long. Was great while it lasted but unfortunately the only time we have contact.with Yell now is when they are trying to upgrade what we have so we spend more money. More...

Reviewed on Google Maps