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Water Damage Cleanup, Sewage Cleanup and structural drying services

Reviews (61)

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Trish McGinity

29 August 2019

I can't say enough good things about the entire Restoration Logistics team, including Michael Griggs. From showing up an hour after our first call to the professionalism throughout the initial remediation to complete restoration, their team is top notch, punctual and very knowledgable. Our USAA insurance was not on top of their game but at least the Restoration Logistics team was great to work with. Prices were reasonable as well. They would be my first call for any 24/7 service. More...

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Dianna Compton

23 July 2019

Hired this company through Angie's List and was very pleased. The owner Dan, gave us an estimate the same day and the technician Jeffrey, came the next day. Jeffrey was wonderful. He was a hard worker, professional, and very polite. He took before and after pictures of the crawlspace so we would know exactly what was going on under our house. The price was very reasonable. I highly recommend this company and also the Tech, Jeffrey. More...

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Steve Lacock

30 May 2019

This company is great to work with. Had a leak on Sunday, they had mitigators out the next morning, dried for 3 days and completed the restoration on Thursday. 4 days turnaround and the basement was restored to its original condition. Also the price was fair and the work quality was excellent. Will always use Restoration Logistics going forward. More...

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Megan Miller

30 May 2019

We experienced a fairly devastating 18" of sewage in our basement due to a Denver Water sewer main break. I called RL to help and they happened to be a preferred Denver Water vendor which made our process much easier.I can't speak on price because DW came out of pocket because it was their negligence but I can speak on their experience.Dan was hands on from day 1 and his staff was professional and kind. They understood the peril of water loss to our home and our entire community (the entire street was affected). Literally, this is a $hi**y job and their team made sure it was dry down to concrete so we could rebuild.-Pumped out sewage water-Dried and cleaned basement-Pull up drywall past moisture line and pulled out contaminated items-Pulled up Sill plates-Contracted the Asbestos Abatement on a hurry-up permit-Cleaned and disinfected floor-We experienced a rancid mold/mildew smell after the asbestos abatement and RL stuck around to clear out the black mastic and get us down to concrete so that we could rebuild I'm not a fan of Denver Water or our experience with Denver Water in this situation but the response from Restoration Logistics was top notch. They're experienced restoration specialists and I would not hesitate to call them again. Although, my hope is that I will not ever have to do so. More...

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Deborah S.

30 May 2019

I call this place after my main line backed up and flooded my basement.  They were responsive, nice to work with and provided good service. They did what they said they would do for me. I hope I'm not in the situation again, but if I was I would definitely contact them. More...

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Too S.

1 May 2019

We experienced a fairly devastating 18" of sewage in our basement due to a Denver Water sewer main break. I called RL to help and they happened to be a preferred Denver Water vendor which made our process much easier.I can't speak on price because DW came out of pocket because it was their negligence but I can speak on their experience.Dan was hands on from day 1 and his staff was professional and kind. They understood the peril of water loss to our home and our entire community (the entire street was affected). Literally, this is a $hi**y job and their team made sure it was dry down to concrete so we could rebuild.-Pumped out sewage water-Dried and cleaned basement-Pull up drywall past moisture line and pulled out contaminated items-Pulled up Sill plates-Contracted the Asbestos Abatement on a hurry-up permit-Cleaned and disinfected floor-We experienced a rancid mold/mildew smell after the asbestos abatement and RL stuck around to clear out the black mastic and get us down to concrete so that we could rebuild I'm not a fan of Denver Water or our experience with Denver Water in this situation but the response from Restoration Logistics was top notch. They're experienced restoration specialist and I would not hesitate to call them again. Although, my hope is that I will not ever have to do so. More...

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Marie Latino

30 April 2019

I lease my home and I live in another state. My tenant for two days did not realize my water heater exploded in the finished basement. I was in a panic when he called me there was no hot water. I knew by what he said I was flooded mine you he never went to the basement to see. I found these guys on Angie’s list I called them on a Friday and they were out there that day. Danny called me that night told me the damage explained what his course of action would be. It took 5 days but it save my carpet and the drywall in the basement. I would use Danny and his men again and recommend them to all. My appreciation to you company for saving my home Marie Latino More...

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Kat Stewart

30 March 2019

Dan and his team were the upmost professionals dealing with people in a very emotional state of mind. They were fast, efficient and proficient. I would highly recommend especially in the case of a disaster! More...

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Will Vargo

30 March 2019

They were responsive, had good communication and good craftsmanship.

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Amber Exum

30 March 2019

I highly recommend Restoration Logistics. Dan and his team were very responsive and thorough. We had extensive damage. They not only did their work well, they had awareness for what was to be expected of some of the other trades/on-site contractors; that extra advice was a huge plus. Also, the crew was careful when removing / replacing heavy items from my space while the restoration was in-progress. More...

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Kathryn Riedinger

30 December 2018

Very professional company and loved working with Dan.We had an unfortunate flood but a great experience with this company. It happened on a weekend and they took the call and got over right away. They were excellent. Dan Travers was wonderful to work with - always answered emails and calls and updated us on the progress. NO pressure to pay and we had to wait awhile for insurance. He held on to our damaged furniture in our warehouse, including doors and cabinets until we figured out what to do. I highly recommend them to handle any emergency. In case this happens again (hope not!) I will call Dan. More...

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Jessica Watson

30 December 2018

Great customer service, really with with you.

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Jessica Watson

30 December 2018

Fast and friendly. Fair pricing.

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Ardee Imerman

30 December 2018

Restoration Logistics came to our aid over Thanksgiving holiday! They were efficient, communicated well with us, and did a terrific job. We would call them again for sure.

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Chip Dunleavy

30 December 2018

I recently had the opportunity to work with Restoration Logistics, specifically Michael Griggs, on a major project and could not have had a better experience. From day one Michael and his team had things in control and always kept me updated every step of the way. When dealing with insurance and all the various aspects of a restoration look no further than these guys. Thank you for turning this dreaded situation into a stress free resolution. More...

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Dominic Forth

30 December 2018

We are so thankful for Restoration Logistics. We had a flood in October that wreaked havoc in our basement. We called and waited for other companies to come out to help us the night it happened but noone came out. I called Restoration Logistics at 9pm that night and they were extremely responsive. They gave me advice what to do and then someone out first thing in the morning. I was so grateful for Sergio and his team. It took two weeks to dry everything out and they were very attentive, checking in with us throughout. It is such a relief that our basement was saved! I would definitely recommend calling Restoration Logistics if you have any flooding. More...

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Cullen Lewis

30 November 2018

Restoration Logistics responded in the middle of the night to a broken hot water heater in our commercial building. Not only did they help mitigate the damage, but also helped identify and stop the leak so it could be repaired. Cost for after hours service was reasonable as well. More...

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Mary Gerwin

30 November 2018

I am a real estate agent and needed immediate help with a condo that had water damage coming from the condo upstairs. Michael Griggs and his team were super-responsive, gave good counsel, and had all of the resources needed to get the condo in great shape once the HOA fixed the pipe. I might add that Herman, on Michael’s team, determined the source of the leak—after 3 plumbers were unsure! I received timely communication throughout the process and Michael and his team will be at the top of my list should another issue like this occur. More...

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Kristen Swanson

30 November 2018

Restoration Logistics is amazing! They are VERY quick to respond and do great work. Very reliable and professional.

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Jeremiah Osborn

30 October 2018

Very responsive and professional. Also impressed with how transparent they were about what each restoration option would cost and letting me decide what I wanted to do rather than just focusing on their own revenue.

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John Farnam

30 September 2018

The team was so professional, respectful and efficient! Thank you for helping us restore our flooded property!

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Raymond Stapell

30 August 2018

I seldom write reviews, but with Restoration Logistics I am extremely happy to provide this review as the quality of the service and work we received during the water issues we experienced at our home were simply outstanding. We discovered a water leak on a Sunday and I contacted Restoration Logistics from the airport on the following Monday morning. They were at the house before 0800 hours and assisted my wife in dealing with the leak and the search for its source. They protected our home throughout the process and made every effort to minimize the amount of mitigation. All of their personnel were courteous and answered all our questions. I hope you will never need these types of services, but if you do I strongly recommend Restoration logistics.RJ StapellDenver More...

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Micah Greg

30 July 2018

I had a pipe break in our upstairs bath. I had Restoration Logistics come out to assist. These guys were at our home within 45 minutes. They immediately had the situation under control, and had our home dried quickly. Almost everything was salvaged and our possessions were treated with respect. I could not be more please with the response, attention to detail and end product. I would recommend these people to anyone. More...

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Jerry&Stacey Held

30 July 2018

Dan and his crew did a fantastic job. They were professional. I would recommend them.

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steve sabo

30 July 2018

Several weeks ago, I awoke in the middle of the night to a plumbing flood which caused significant flooding on two floors of my home. Early in the morning, I called Restoration Logistics and they showed up very quickly and the crew had my whole house cleaned up and in the drying phase by end of day. They were amazing; professional attitude, hard workers and showed great respect for my home and my personal things and furniture that they cleared out and stored in my garage with a dryer to try to save as much as possible. They left no trace behind, hauled away much flooded carpet padding, ruined linoleum and other waste. The follow up has been very professional as I await the insurance company final claim report and money to complete the restoration job with Restoration Logistics. RL is working closely with my plumber and carpet supplier to make that process as smooth as possible. Thank you to the crew and management at Restoration Logistics. Steve S. Boulder County More...

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Jim Perry

10 May 2018

They came out and did everything they said they would do. Got the house dried faster than the schedule. Adjuster said their price was more than fair. I would recommend Restoration Logistics any day of the week. More...

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Micah Greg

10 May 2018

Great group of workers. Excellent price. When my business flooded, they were there immediately. I will always use Dan and his team.

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Jerry Held

2 May 2018

Dan and his crew did a fantastic job. They were professional. I would recommend them.

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Catherine W.

29 December 2017

A water main broke and flooded my property, my basement had to be completely restored. Dan with Restoration Logistics and his staff were great to work with. Dan has a very good eye for detail and that is very important when you have a job like this to do. He wants you to be happy with your home when it is done. I really appreciate the hard work that Dan, Sergio, Joe, and many more did. Thank you More...

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Stacey Wilson

30 July 2017

Restoration Logistics aided in the cleanup and restoration of our basement not once but twice due to a faulty washing machine. Dan and Herman were patient and understanding through the stressful situation while doing a thorough job drying out, cleaning up and restoring our basement to like new condition. I highly recommend Restoration Logistics! More...

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Daniel Hoffman

30 July 2017

Dan and his guys never let us down. Super professional staff hevery become good friends with most of them. In the three years we have used company not one complaint from Tennants or staff. Dan is always there to answer the phone and give peace of mind that our needs will be met. Great company best in the business techs superior costumer service. More...

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Tyler T

30 July 2017

Had a broken sprinkler flood our finished basement, the crew was outstanding and took very good care of our belongings. House looks great. I Highly recommend

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Filbert Ruiz

30 July 2017

I had a great experience with restoration logistics they did a great job and we're very professional friendly would recommend them to everyone who needs help bin

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Ryan Hines

30 July 2017

These guys were fantastic. Responded to our issue immediately and were incredibly professional. Dan was informative, professional, and best of all was personable and great with tenants to explain the process. Highly recommended for any issue you have, and did an amazing job with our multi-family residential. More...

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Jeff Nunley

30 July 2017

Could not be happier! These people showed up in less than 30 minutes. Dan assessed the situation and his team went to work. I was amazed on how hard they worked throughout the night. Originally Restoration Logistics thought it would take 3 days to get our home dry...but lo and behold they got it done in 2 days. When I spoke to the insurance person, he was happy that Restoration Logistics was on site. Said he prefers them to most others. I knew then, I had made a good choice. Thanks also to Sergio and Herman, who went the extra mile to handle our possessions with care. More...

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Daniel Haag

30 July 2017

Professional and efficient. Came out on a Sunday in emergency situation.

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Gary Eisenbrandt

30 July 2017

Dan and Sergio showed up and assessed my damages and had a short term fix in 45 min. Appreciate the fast , professional, curtious service they both provided. I highly recommend the Restoration Logistics crew. More...

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Carrie Bohlmann

30 July 2017

These guys were great! Super friendly, fast and responsive. Never grumpy and whatever we asked them for got done in a timely manner. I'll definitely use them in the next unfortunate event. More...

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Freddy Bigney

30 July 2017

They did a wonderful job of getting our basement back to (if not better) than the condition it was in before having a burst pipe. Dan came over to check in routinely and was always very pleasant. Hector oversaw the majority of the job and was the best, extremely hard working, friendly, and reliable. Sergio also oversaw parts and was equally professional and hard working. We're very pleased with the way our basement looks now!My one criticism would be the communication. We weren't always sure of when they would show, or who it would be. They work with several other sub-contractors (always ensuing quality), but that lead to a large amount of different people coming through at different times in the day, which got a little frustrating at points. Upon request, they did make sure that either Hector or Sergio were there any time there was a sub-contractor, just to ensure we felt secure leaving the house while the workers were here. Overall, I am very pleased with the work they did, would just suggest setting up as clear of a schedule as possible at the beginning so the people in the house know when to expect who.Thank you! More...

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Will

30 July 2017

Dan and his team were very professional and clean working. I would recommend them to anyone.

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Winston Cho

30 July 2017

Responsive, quick team with high level of expertise in assessing the situation at hand.

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Amanda Deane

30 July 2017

Michael and his team saved our house on February 4, 2011. This was the day that temperatures in Denver rose to a balmy 50 degrees after three previous days with high temperatures of negative ten degrees or so. The pipes in our laundry room (to the washing machine) had frozen and burst and then started flooding our house that Friday as the temperatures warmed back up. My husband and I came home from work and dinner out around 7pm to find the main floor of our house flooded. The water was cascading down the basement stairs as well as running through the floor and down the walls into the flooding basement. I still remember vividly all the toys, shoes and books my four children had left on the floors that were floating around the main floor. I called our homeowners insurance company to report the disaster immediately and was told that hundreds of other people in the Denver area had the same problem that day, burst pipes. It was such a significant disaster in Denver, that my mother in Georgia saw a story that night on the evening news regarding burst pipes throughout Denver that day. The insurer stated that the earliest they could send someone out to help would be two weeks. My husband and I shut the water off to our house and stood horrified for at least ten minutes that no one was going to help us. Desperate for help, we called Michael: neighbor, friend and owner of Disaster Restoration Inc. Michael came to our house within thirty minutes and immediately started both emptying the house and calling his recovery teams. Michael's company had many other water disaster jobs going that weekend, including Fairview High School. Michael juggled schedules, resources and equipment and had two employees at our house by 10pm. Michael and his employees, along with my husband, worked through the night at our house to box up and remove our possessions (saving all photographs, including wedding, which were wet) as well as to vacuum up the water, rip out the carpet and pad and pull down drywall. Michael had fans running in our house and specialized equipment on the wood floors to extract the moisture by Saturday. Ultimately, our final claim with our insurer was in the range of $40,000 - $50,000. If it had not been for Michael personally, our claim would have been significantly larger and we would have had to wait up to two weeks to get any assistance pumping the water out of our house. We likely would have had significant mold issues if it was not for DRI.Michael (and his team at DRI) was the only person and/or company to help us when we needed assistance. Michael could not have slept more than six hours that weekend as the demand for his time was so great. Michael personally stopped in every night for a week and took readings of the walls to check the moisture levels and make sure the house was drying out. This generally happened between and 8 and 10 pm after he returned home from all of the other jobs happening at the time. Michael could have and probably should have turned down our hysterical request for help. It came at great personal cost to Michael that week as his company truly had more jobs than they could handle. Yet through it all, everyone involved from DRI was friendly, professional and most importantly caring that Ken and I were holding up with everything happening. As you can see, our experience was truly a five star experience with this company. More...

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Kathy Haruf

30 July 2017

restoration Logisitcs were excellent when I had back to back incidents with a sump pump. They even patiently waited several months for payment while I was settling with the company that caused the damage the second time. Service and customer contact was superb. More...

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Mark Troudt

30 July 2017

RL was great in cleaning up water damage and putting the kitchen back together in a timely manner. I would recommend Restoration Logistic to any that needs professional assistance with any type of fire and water clean up and reconstruction

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Lee Richman

30 July 2017

Immediate response to our basement ejector pump failure. Cheerful, excellent service, including cleanup and decontamination, and great follow up. Couldn't have been better under the circumstances. I hope never have to need their service again, but if I do, I'll call Restoration Logistics in a flash. More...

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Andy Dunnell

30 July 2017

Great customer service. Quick to respond with quality results.

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Metro Construction Group LLC

30 July 2017

Good company. They always do a great job!

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Pat Zachwieja

30 July 2017

The crew from Restoration Logistics was great. From their initial and quick response throughout the whole process that involved cleaning and our flooded basement, we couldn't have asked for more. Thank you!

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C.S.

22 November 2016

I do apartment maintenance and used these guys a couple of times on are water heater closets. There on time, clean and professional and the work done is spot on will use them everytime.

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t. t.

17 November 2016

Had a broken sprinkler flood our finished basement, the crew was outstanding and took very good care of our belongings. House looks great. I Highly recommend

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Mariana E.

13 November 2016

My house had water damage when the main water line in front of my house broke and flooded about 1/4 of my basement. RL were called by Denver Water and Dan was assessing the damage within one hour of the call. They got to work the next morning and were very professional and thorough. Herman was great and very reliable. I am very happy with the work they did and how they cleaned and put my basement back in working order. I totally recommend them and will keep their contact information in case I ever need this type of job again. More...

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T. S.

3 November 2016

Restoration Logistics is thorough and their work shows their expertise and that they care for their customers.

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S.R.

31 October 2016

We used the twice and both times they were very professional and responded quickly. Their was good and they always cleaned up after themselves. The people who did the work were considerate and very polite. I would definitely use them again. More...

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R. H.

20 October 2016

This is to certify that the services provided by Restoration Logistics to my property have so far been performed to my satisfaction. Good and thorough work.

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A. W.

20 October 2016

Restoration Logistics is the most professional, honest and efficient vender we have. We recommend them for all your needs.

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R. C.

19 October 2016

Called this company out. They were there within 45 minutes. All the staff were pleasant and performed their work with effeciency. When I spoke to my insurance agent he told me that they were a preferred provider of theirs. I could not have been more pleased with the price and service. In a time of need, I would not hesitate to refer Restoration Logistics. More...

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D. H.

19 October 2016

Michael and his staff went so far above and beyond. We were pretty devastated by a fire in our house that displaced us for 6 months and destroyed 80% of our belongings. We were emotional wrecks and Michael's staff did everything possible to insure, not only that our home and belongings were completely restored, but they also were exceedingly gentles in shepherding us through this very trying experience. It's hard to imagine giving someone a higher rating. I have recommended them to good friends on several occasions, because I know they will do a stellar job. More...

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D. W.

19 October 2016

These guys are great! I had some water damage from a leaking roof, which cause a lot of damage in my kitchen. Called them, they were out the same day and started work the next. Handled all the insurance stuff for me, which was a big plus. Everything was back to the way it was quickly, which was great. Would definitely recommend them. More...

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Morgan Bess

30 July 2012

I will only use Restoration Logistics to handle any issues that I may have. They have always been extremely responsive, professional, and don't cut corners while leaving the cost reasonable. I have heard horror stories about restoration companies, but Restoration Logistics is top notch. My neighbor and I both had the same flooding issue in our basements, I used Restoration Logistics and he used some other company.The day after my basement was finished drying out they were there replacing my carpet and making my house look like they were never there (including carpet cleaning!). Two weeks after my neighbors basement was dry he was still waiting for the company to call him back about putting his house in order. A huge thanks to Chris Weston, he is the best I have seen at what he does! Thank you Restoration Logistics for quickly handling a frustrating situation. More...

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01sully

30 March 2012

Restoration Logistics got a frantic call from me in the middle of the night, I had a very unhappy costumer with mold. After calling my reg. resteration guy I got no respose from him. Josh with Restoration Logistics came to my property calmed my resident and provided a professtional resolution to this problem. Since this time I have used this company for a veriety of issues and have found them top notch. More...

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csrobins

29 November 2011

Chris W. and Jamie B. of Restoration Logistics came out to my resident on an early Sunday morning to see the damage of a fire and I greatly appreciated the quick response and all the hard workers that restored my condo. Everyone was professional in every way. The entire crew was fantastic and I would recommend them to any friend or family member.Thank you !! More...

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Q&A

The ability to assist people in need. We get up each morning looking forward to the challenges this industry presents. Most rewarding.

Wanting to to this type of work the RIGHT way. With great customer service and pride. Creating new and better ways of completing the work is always a
side benefit.

No one can dry faster, better and more cost effective than Restoration Logistics. After 31 years in doing only this type of work, our experience sets up apart.