Resting Pets

Resting Pets

Resting Pets locationMoreton Road, Ongar, Essex

(31 Reviews)

Resting Pets is a family run pet crematorium offering individual pet cremation, based in the beautiful Essex countryside. Close to all major routes A12, M11 & M25, we can cover Essex, Hertfordshire, Cambridgeshire, London, Kent, Surrey & Bedfordshire.

Resting Pets Reviews

Resting Pets Reviews

Review of Resting Pets by Jan cross
5 04/07/2018 Jan cross

We have used their services sadly several times, they are very kind and passionate about the your animals passing and is all done very dignified. Couldn't get a better service.

Review of Resting Pets by David Carter
1 17/06/2018 David Carter

I am disappointed having to write this review. Unfortunately my west highland terrier was put to sleep at Forest vets in Harlow (who are excellent) they mentioned that Resting pets could collect him and take out the cremation. I was told I would receive a call from them on Monday - no call was received however I called them on Tuesday to finalise details and make payment. We were then called on the Wednesday to say the cremation was complete. Due to work commitments I arranged to collect him on Saturday. On Sataurday my wife and I made our way to collect him, upon collection the service was very impersonally and you are basically just handing a carrier bag with a box in it, this is a real shame as the contents were presented very well. My wife left sharply due to being so upset but I stayed inside and purchased a necklace for her to hold a small amount of Georgies ashes, the younger lady behind the counter who was much better said she couldn’t put the ashes in straight away and deliver the item to our home on Monday or Tuesday morning at the latest. I then made payment and left. On Tuesday at 16:00 I called them to say the necklace hadn’t arrived to be told they basically forgot. I was really unhappy here as my wife had wasted two days in and she was also really looking forward to the necklace for sentimental reasons. I had a moan and was told someone would drop them to us on their way home that night. Upon me arriving home my wife was in tears due to the necklace being extremely dirty and scratched on the back where they had filled the ashes, clearly rushing due to them forgetting. I emailed immediately due to them being closed and got a very cold series of emails from the director Kate the following morning. Refusing to collect the item unless I paid them £50 and also accusing us of damaging the item in the first place. She also was to busy to accept any phone calls for the whole day. I had to take the item back myself for a refund. Warning to any potential customer - Resting pets provide a great initial service although they do sneak in a £28 collection charge if they collect your animal from the vet which is not disclosed until you receive your invoice that’s already been paid. When you collect your pet it’s so impersonal and makes a bad situation even worse and if things go wrong then you get no customer service and if you escalate this to a director the customer service is even worse. My advice would be spend your money elsewhere.

Review of Resting Pets by Danielle Louise
5 29/05/2018 Danielle Louise

We were recommended Resting Pets by our vets for the cremation of our Hamster, as you can imagine this was a very upsetting time and from the very beginning we were updated every step of the way. A very special thank you to Claire, who has been so caring, understanding and patient with my questions. Thank you so much for looking after her and for returning her to Blythwood vets. Cannot rate them any more highly or thank them enough for being so lovely. Would highly recommend to anyone.

Review of Resting Pets by T Titmarsh
5 04/04/2018 T Titmarsh

Excellent and caring company and would recommend very highly

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Review of Resting Pets by Valerie Card
5 05/02/2018 Valerie Card

Would thoroughly recommend Resting Pets..we had to say goodbye to our beautiful 13 year old Cocker 'Amber' a fortnight ago..we now have her ashes at home where she belongs.The service provide by Resting Pets was exemplary from beginning to end.

Review of Resting Pets by Sarah Manlin
5 10/01/2018 Sarah Manlin

Outstanding service. We have used Resting Pets several times over the years and they have continuously maintained a high standard of service. They listen to every request we have, we wouldnt use anyone else!

Review of Resting Pets by Claire mackin
5 10/01/2018 Claire mackin

Could not recommend this service enough. The whole process was dealt with professionally and the whole team was very caring. Nothing was to much trouble and they helped a very hard time that little bit easier.

Review of Resting Pets by Claire Beverley
5 10/01/2018 Claire Beverley

Very professional caring service. They made a very sad time all the more bearable.

Review of Resting Pets by Simon Parker
1 02/01/2018 Simon Parker

Friendly enough on the phone but they don't listen. Our beloved Chester died suddenly in a traffic accident, only 2 years old, so needed a quick cremation as we were heading back to Germany. We left him there, said our goodbyes and they asked if anything we wanted, we all said his collar and name tag. Collected the ashes the next day and collar and name tag missing. Told they would have been cremated with him in which case surely the collars metal parts would be in with his ashes. They aren't. Assuming they're even Chesters ashes of course, we'll never know. So no name tag, no collar and not sure we even have his ashes now. Very distressing throughout. I'd find someone else these people don't care.

Review of Resting Pets by Harry Byrne
1 12/10/2017 Harry Byrne

Didnt give our boy back in his urn when we paid for it. Absolutely broke our families hearts and pissed me off royally. This isnt something you fk up!

Review of Resting Pets by Immy Masters
5 Immy Masters

Our family dog Masie was sadly put to sleep after being with us for 15 years. We were recommended Resting Pets by our vet as my dad couldn't bare the thought on burying her. Myself and my family was as absolutely amazed that this place existed, the staff was so understanding and so lovely, I couldn't of asked for a better place for our dog to be cremated. We visited the chapel of rest and we could take as long as we could to say our goodbyes. The staff was fantastic. Thank you so much to all at Resting Pets xx

Review of Resting Pets by Claire Watkins
5 Claire Watkins

Resting Pets were brilliant with helping us say goodbye to our Pippin. He deserved the best for everything he has done for us. A lovely family business where no query was too much. Thank you for everything! 🌟

Review of Resting Pets by Debby Addison-Robbe
5 Debby Addison-Robbe

Fantastic, kind service. It was hard saying goodbye to Darcy and then to decide on what next, but this place was really helpfull. The option to have a paw print and clay print is lovely and they came out perfect. We miss Darcy a lot (glad he did make it to 13.5y), but the service we received definitely made things a bit easier. Thank you very much to everyone there! :) His paw prints are getting a nice place at home. :)

Review of Resting Pets by Anna Louise Willard
5 Anna Louise Willard

This place is a jewel. My guinea pig passed away last night and although it was hard to say good bye to my Lola ...when i walked away i knew she was in good hands and would be looked after. Id highly reccomend. The staff were lovely. You get time in a chapel to say your final good byes and theres even tissues and a rememberance book you can fill out. Thank you Resting Pets for taking my beautiful girl in so she can be laid to rest with dignity in beautiful surroundings Mrs Anna Willard x

Review of Resting Pets by Sharon Clark
5 Sharon Clark

We can not recommend Resting Pets highly enough. They make an awful situation bearable. Thank you for your compassion and dignity. We wouldn't entrust our furbabies with anyone else. � xx

Review of Resting Pets by Amy Barker
5 Amy Barker

We took our Jack Russell Millie here nearly 2 years ago now. Could not fault the service, everyone was so kind and respectful. We chose a small heart urn to have her ashes returned to us in and they also returned her blanket. Made a very upsetting time a little bit easier. Thank you.

Review of Resting Pets by Carol Byrne
5 Carol Byrne

Highly recommend Resting Pets, polite receptionist and staff, very caring, used this company 11yrs ago, wanted my Cody back in time for Christmas has we lost her on the 20th, just knowing that they did manage to get her back to me was a great comfort, now my family are going through the same experience again, and we entrusted our dog Roxy to this company knowing that we trust them xx

Review of Resting Pets by Abigail Edis
5 Abigail Edis

Wonderful place, very understanding staff and lovely personal service. Sadly we are regularly here with our many guinea pigs but when the time comes both the dog and cat will be going here. Always a quick service with individual cremations and prices are reasonable. Would always recommend here to friends and family.

Review of Resting Pets by Kate Blower
5 Kate Blower

Really grateful for the dignified and respectful manner I've been dealt with every time I've been here, at an awful time of sadness the staff and service make it far easier to cope with. Thankyou x

Review of Resting Pets by Laura S F Rolph
5 Laura S F Rolph

Friendly and fast service, have used them twice now and come highly recommended.

Review of Resting Pets by Michele Bolton
5 Michele Bolton

I am so grateful to Resting Pets for making a very difficult time more bearable for me. My poor dog had a massive seizure and I had to make the decision to let him go on Bank holiday Monday . I had always said he would be laid to rest at home and I would take him on his last journey to Resting Pets myself . Due to the sudden nature of his illness he had to be PTS at the vets . good it was to find out that Resting Pets offer an out of hours service . They had someone meet me there and help gently lay my 50 kg boy safely in the chapel of rest on his own bed . We were given loads of time with him and the lady was kind and respectful . The cremation was done as per my requests and my lad safely handed back to me on Thursday . Thank you so much to all the staff . ...�

Review of Resting Pets by Jo Dunne
5 Jo Dunne

Thank you for looking after our beloved Dolly who passed away on 22/12/17
Your kindness and compassion at a very difficult time was much appreciated. Collected her ashes yesterday and the little casket/certificate/poem are all beautiful ���

Review of Resting Pets by Krissy Rice
5 Krissy Rice

I COULDENT recommend more if I tried totally amazing staff and service and such support at heart breaking time! They cared for two of my baby's now 2shetlands and they are amazing 100 stars x

Review of Resting Pets by Sue Licence
5 Sue Licence

Thank you so much for taking care of our beloved Cassy. We have her footprint and memories as a constant reminder and now she is home in her place where she belongs. Xx

Review of Resting Pets by Molly Lester
5 Molly Lester

Our beautiful little Jack Russell, Honey, passed away last Thursday after 17 years of being by our sides. Resting Pets were absolutely fantastic and this afternoon we were able to bring our girls ashes home so she can be with us all forever. The little urn we chose is beautiful and I feel so much more comforted now I know she’s back safe with us and resting where she was most happy. Thank you all for your work. Our little Honey sends you cuddles from heaven and our family sends you love from earth xxx

Review of Resting Pets by Amy Steinle
5 Amy Steinle

I would like to say a huge thank you to everyone who helped us when we lost our beautiful panda, such love and care and compaction from the team, very understanding for you when you shed a tear while dealing with the details to them and they allow you to take your time without pressure to hurry up, they have made everything easy to organise and sent our polo home with such a lovely urn and paw print,thank you again.

Review of Resting Pets by Shantal Wijesuriya
5 Shantal Wijesuriya

Thank you so much for looking after our Charlie and being so kind and patient with us when we said our final goodbye to her. Deeply grateful for everything you did. Highly recommended

Review of Resting Pets by Louise Mair
5 Louise Mair

Thank you so much Claire and company. You handled our lovely cat Tigger with such care and dignity, we especially loved the poem you included with his ashes - that really touched us and captured exactly how we felt, so thank you.

Review of Resting Pets by Miranda Hart
5 Miranda Hart

Our kitten Gizmo was attacked by a fox 3 days before Christmas and sadly passed away at the vets not in a very nice state. Both Kew Vets in Harlow and Wood Farm were sensitive, kind and very professional. We paid for a personal cremation and also a paw print keepsake which we have received today. The ashes, certificate and boxed paw impression all beautifully packaged and couldn’t stop crying. Thank you so much for taking care of our little Gizmo. ��

Review of Resting Pets by Jackie Upton
5 Jackie Upton

I am so grateful to your caring compassionate staff, for making this heartbreaking time,a little easier. I can’t thank your staff enough. We now have our crazy (German shepherd) Max back home with us. �

Review of Resting Pets by Jo Joanne Lyons
5 Jo Joanne Lyons

As you can all imagine I was a mess wen our little lady went to sleep ! These lovely people put my mind at ease knowing they would love baba as we do ! if I wanted to talk to the lovely lady about baba all day she would ov listened to me ! I know my baba was looked after till she came bk home !! X I wish I had got her name so I could personally thank her ! X

Resting Pets

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Resting Pets Location

Wood Farm, Moreton Rd, Moreton, Ongar CM5 0EY, UK

Services provided by Resting Pets

Resting Pets Services

Individual Cremation

Your pet will be cremated solely by itself, ensuring you receive all and only your pet's ashes. This is our promise to you.

Cemetery Burial

Burial in our beautiful Garden of Remembrance here at Wood Far, Ongar

Paw Prints & Jewellery

We can take a clay imprint or an 'inkless' print of your pet's paw ahead of the cremation service. These make lovely keepsakes, and can also be made into jewellery items at a later date. We also have a stunning range of ash jewellery, allowing for a pinch of your pet's ashes to be with you at all times.

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