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Responsible Equity Release

Millbrook, Cornwall

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5/5

754 customer reviews

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26 February 2021

Elaine Carter was a brillant Equity Release Specialist to us very helpful and knowledge in her field of experience very happy to recommend her to my friends and family

8 January 2020

Was really impressed with the service from this company. I had a really excellent adviser, Neil Budd, who was so helpful & informative. I will certainly contact him again if I need help in the future. More...

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7 January 2020

We had a brilliant lady (Sharon Coatalen) who gave us the right advice for the financial advice we required to provide us with the best information to resolve our mortgage options.

Reviewed on TrustPilot

6 January 2020

We approached Responsible Life and their local representative, Linda Duffield, became our personal broker. Little did she know at the time the twists and turns that she would be faced with! We decided to explore Equity Release for our house purchase and Linda could not have been more considerate, patient and professional throughout what became a frustrating process due to circumstances outside her control. She went beyond the call of duty and importantly she communicated brilliantly by liaising between the lender, our solicitor and ourselves to ensure that we had both a timely and successful conclusion to our Equity Release. Before setting out on the journey she patiently explained, in fine detail, the full implications of Equity Release and the pros and cons involved with going forward with this financial commitment. We can wholeheartedly recommend Linda and Responsible Life to anyone wanting to investigate Equity Release. More...

Reviewed on TrustPilot

5 January 2020

We answered an ad in the Daily Telegraph, regarding equity release. We were contacted by a delightful guy called Neil Budd, who made an appointment to come and talk to us about the pros and cons of equity release. He took us through all the information and made it simple for us to understand. He also told us he would not recommend equity release if he thought it was not for us or would make life difficult for us in the future. Happily all was well and we are now planning a sun room and giving our children a share of the money. We would recommend Responsible Equity Release, and especially Neil Budd, to any of our friends who are thinking of doing the same. More...

Reviewed on TrustPilot

3 January 2020

Gary Duffy explained Equity Release well, including the caveats, and ensured the product I was buying would meet my needs and I understood my own responsibilities and commitments. I am only just financially recovering from a very expensive, long drawn out and, frankly, viscious settlement process with my ex-husband that left me in some financial turmoil with some loose-ends still to remedy, and this made my application more complex than is probably the norm. Gary worked very hard to find me a lender who could offer me a product that met my needs and finally succeeded. I am very grateful to him and I have already recommended his services to others More...

Reviewed on TrustPilot

2 January 2020

From our initial meeting to completion Kevin Hurlow was there for us at every stage. No pressure just excellent advice. Thanks to Kevin we were able to move into our cottage and carry out the necessary work. Aga now on order Kevin!!

Reviewed on TrustPilot

22 December 2019

Sharon Coatalen was my Equity Release advisor and despite certain difficulties over the valuations, which she handled with exemplary tact, she persisted and eventually achieved everything we required. At all times she gave me the best possible advice and clearly advised with regard to the suitability of all our options. She was helpful, patient and wise, and I would unhesitatingly recommend her to all future clients. She deserves all of her 5 stars!Christopher More...

Reviewed on TrustPilot

22 December 2019

I contacted more than one Company before Responsible Equity Release, but there was no doubt that it was this Company that inspired by far the greatest confidence. And I was not disappointed. Kevin Hurlow was professional, thorough and efficient from beginning to end of the process. In particular there was no attempt to exert inappropriate pressure. The whole experience was problem-free and on all these grounds I am more than happy to recommend Responsible Equity Release. More...

Reviewed on TrustPilot

20 December 2019

Sharon was very caring and professional throughout the whole process. She took her time explaining everything and made sure that we had all the information needed. She went the extra mile to make sure that we were happy with everything and was always available to answer our questions. We would recommend Sharon without hesitation. More...

Reviewed on TrustPilot

16 December 2019

I arranged for your advisor Kevin Hurlow Bristol to arrange a Equity release for my sisterFrom the onset Kevin was extremely professional courteous and under standing ,he made arrangements paperwork and the whole process very very simple This is the 2nd time the Kevin has been introduced to personal contacts and comes very highly recommend I would certainly recommend his professionalism in the future

Reviewed on TrustPilot

13 December 2019

From the start, Steve was patient and helpful, explaining everything fully. There were changes as the process went on, but Steve always kept me fully informed and supported me when further action was needed. i wouldn't hesitate to recommend him to others. More...

Reviewed on TrustPilot

11 December 2019

Very good professional service. The quality of the written information supplied was excellent, so much so that I had no questions when my adviser visited me. Nevertheless the adviser, Chris MacMahon, was very thorough in making sure I fully understood the full implications of taking out a lifetime mortgage. He was also very prompt at answering my email queries- he usually replied in less than 15 mins. Altogether a very professional service. More...

Reviewed on TrustPilot

11 December 2019

Ian had to go the extra mile with our equity release as the first lender withdrew because our expenditure plans were apparently too sensible! So Ian has to dig around and managed to come back with a second offer that progressed painlessly and swiftly to completion.Thank you Ian, for your perseverance and professional approach. On top of this he’s quite an amiable chap as well!Mary & Martin More...

Reviewed on TrustPilot

10 December 2019

We found Andy to be patient, affable, knowledgeable and professional in dealing with us. When we, on our side, had certain issues which caused delays with our own solicitors, he was proactive in chasing them up on our behalf. Andy also managed to find us a much better deal than we first had,We highly recommend Andy English . Thank you Responsible Life. More...

Reviewed on TrustPilot

10 December 2019

Rob Ashurst visited us twice. He was absolutely fabulous every detail covered and if not grasped the first time went through it again. Excellent professionalism.

Reviewed on TrustPilot

10 December 2019

After much deliberation before we went on the route of Equity Release, we contacted the Daily Telegraph with regard to Equity Release. The Telegraph arranged for a financial adviser to make contact with us. We then received a visit from Gary Duffy from 'Responsible Equity Release'. Gary explained everything from A to Z, he could not have been more helpful with his explanations and advice. He was very contactable to us with any query we had. Our journey through this chapter in our lives was given 5* treatment by Gary, our thanks to him. We would recommend this scheme, and Gary to all, Many Thanks, Leslie and Chris More...

Reviewed on TrustPilot

6 December 2019

after being somewhat apprehensive over applying for equity release I was lucky enough to be guided through the whole process by Clara Curtis. During our first meeting I was put at ease immediately as Clara is extremely good at explaining matters in terms that I understood. The whole process was completed speedily and efficiently and I would certainly recommend this company to anyone considering equity release. Thankyou Clara for all your help and kindness you are a lovely person and an asset to the company More...

Reviewed on TrustPilot

6 December 2019

Our lifetime equity release was arranged by Chris MacMahon.He explained all aspects clearly and dealt with our few reservations promptly. .The whole process was completed swiftly and efficiently and appears to be absolutely fair,reasonable, and "catch free".We are very happy clients of Responsible Life.Michael and Jennifer Gardner More...

Reviewed on TrustPilot

5 December 2019

I recently had the pleasure of meeting David George in the capacity of equity release. He was very comprehensive and inspired confidence for me to go ahead with what I needed to do. The help and advice was very reassuring and kept me in touch throughout the procedures, can’t praise him enough and would recommend him to family and friends. More...

Reviewed on TrustPilot

2 December 2019

I found the process to be easy and informative.Tracy James was amazing.She was there every step of the way. Tracy went over and above what was expected of her. I had a lot of problems with Canada Life solicitors and nothing was too much trouble for her.She managed to sort out all the problems and I was certainly very grateful for this. More...

Reviewed on TrustPilot

1 December 2019

Ian Akeroyd was great to meet and we were able to discuss many shared interests as well as property & finance. This made our meeting very easygoing and helped with our decision making. Ian was able to offer a wide range of whole of life mortgage products. This allowed us to refine our choices until we found the best match for our current & future circumstances.Thank you very much to Ian and RER.DB & B, Glos. More...

Reviewed on TrustPilot

30 November 2019

We had an excellent experience .Our manage explained everything and helped us through the whole process. He was also a friendly with a good sense of humour.

Reviewed on TrustPilot

30 November 2019

From beginning to end, the whole process was easy, quick and professional, with clear information. All our questions were answered fully, which helped us choose the right product with ease.

Reviewed on TrustPilot

28 November 2019

This is not my first go with equity release, first one was in 2011 with 6 subsequent withdrawls. Average rate for the six loans with 5. 15 % compounding daily. Loan would double in 10 yearsRead about Reponsible Lending, with a lower rate, Ian secured a toal refinance of my LV agreement, at 2.71%, compounded monthly,Now this new loan doubles in 20 years. Ian very helpful, but I knew exactly what I needed he helped fine tune my needs.John Rohrbeck Stroud Gloucestershire. More...

Reviewed on TrustPilot

27 November 2019

A very straight forward and smooth process which Mum found easy to follow. Tracy James Mums advise was very professional and explained things very clearly so that Mum fully understood the process and implications. Very happy to recommend her to anyone. More...

Reviewed on TrustPilot

26 November 2019

Wonderful lady done exactly what she said very helpful and speedy

Reviewed on TrustPilot

25 November 2019

Sharon Coatalen at Responsible Life was absolutely amazing. We had tried to get equity release previously but had some issues with solar panels. However Sharon’s knowledge and experience meant that she was able resolve the matter. Her caring approach towards my elderly mother was fabulous. Whenever mum was anxious or struggling to understand something she would get in touch to reassure her. If anyone is thinking of equity release don’t go for the gloss and advertising of other companies. Sharon should absolutely be who you go with. More...

Reviewed on TrustPilot

25 November 2019

Company did exactly what we wanted Clear precise accurate Would wholeheartedly recommend

Reviewed on TrustPilot

25 November 2019

I thought equity release was going to be a complicated process and I wasn't looking forward to the paperwork at all - but Andy Pike soon put me at my ease. He was friendly and professional and dealt with questions - and paperwork - honestly and easily.I can highly recommend Andy. He completed the whole process within four weeks. More...

Reviewed on TrustPilot

25 November 2019

I was very impressed by the service given me by Responsible Equity Release. Their consultant Tracy James gave me all the information I needed and was very clear about the timescale and costs of the Equity Release scheme, I never felt there was any pressure to go ahead but that Tracy really wanted to help me do what was right for me but only when I was ready. She kept in touch but at no time did I feel she was chasing me. And once I had started the process, she kept me informed at each stage and was there if i had any questions. More...

Reviewed on TrustPilot

24 November 2019

David Le Haye has been an excellent help to me on this journey of Equity release from start to finish in my opinion he is a good chap all round , he answers all questions and he is a good representative for his company and the product involved. I would recommend him and his company to anyone asking me for help in this matter. More...

Reviewed on TrustPilot

23 November 2019

We dealt with Kevin directly, absolutely brilliant person. Not pushy, explained everything clearly and well so that we understood the process. Well recommended to anyone can't thank him enough. Mr and Mrs Roynon. More...

Reviewed on TrustPilot

23 November 2019

From start to finish was guided and advised by David George in pleasant and efficient way that made dealing with him and all concerned with Responsible Equity Release simple and pleasant.Would recommend him to anybody

Reviewed on TrustPilot

21 November 2019

I have recently done Equity Release using Responsible lifeThey sent a representative by the name of Pat Hutchings who we found so good at her job and a really pleasant lady who helped us every step of the way cannot praise her enough.

Reviewed on TrustPilot

20 November 2019

Andy Pike guided us through the process very professionally, no pressure, just explained things clearly. Completed in just over four weeks.

Reviewed on TrustPilot

19 November 2019

Prab Singh dealt with my mums request for equity release with upmost discretion and professionalism. Prab was very patient with us all and went out of his way to meet with all family members and explained all options that were open to us. He was thoroughly helpful and supportive without imposing any time restrictions or other conditions on us. The service he provided was excellent and I would not hesitate to employ his services again or recommend him to anyone who is thinking for applying for equity release. My mum and all my family found Prab to be an open, honest, sincere and utterly trustworthy individual. Again would recommend him to anyone. More...

Reviewed on TrustPilot

18 November 2019

Equity release is a matter needing careful consideration and advise. Neil Budd of Responsible Life, did just that. What we liked was the clear and precise figures and processes he recommended and the final deal we have is excellent. I would recommend using Responsible Life, and especially Neil Budd, and has allowed us to fulfil our goals and plans in a structured and controlled manner. The deal also has quite a lot of flexibility and options, giving us peace of mind. More...

Reviewed on TrustPilot

18 November 2019

we took out equity release on our house in March to help our 2 daughters get on the property ladder. Sharon Coatalen came and advised us through all our concerns and helped us very profesionally from start to finish, she was so friendly and made us feel at ease on what seemed like the most worrying thing to do, now we can see our girls in their own homes and our grandchildren love their new home so much, and thanks to Sharon she made this so easy for us and she felt like we had known her for years and now we are hopefully recommending a friend to Sharon who has contacted us.

Reviewed on TrustPilot

18 November 2019

Our close friend wanted to enjoy his later years with no money worries, so we helped him look for various ways of doing this. Taking out Equity on his property seemed the ideal solution for him but historically we knew Equity firms had a shady past. Then after contacting Neil Budd at Responsible Life Equity Release, he came to visit my friend and was extremely professional and courteous. Every detail was covered, all questions answered and any worry was swept aside.Not only that but all through the process we thought Neil had our friends interest totally at heart. That is so reasuring!Communication was excellent and further questions answered quickly and honestly. On behalf of my friend and from what I have witnessed, I would recommend Neil Budd and Responsible Life Equity Release without hesitation. More...

Reviewed on TrustPilot

15 November 2019

A very professional, efficient and friendly service.Our advisor, Tracy James, was extremely helpful in answering all our questions and putting us at ease with any worries that we might have had. Everything went very smoothly and quickly. We could not have hoped for a better service. More...

Reviewed on TrustPilot

15 November 2019

Rob Ashurst did an excellent job of guiding us through the equity release process. He was open and made everything clear; he kept in touch but was not pushy . I would be happy to recommend him and the company to anyone. More...

Reviewed on TrustPilot

14 November 2019

Myself and my husband have been extremely satisfied with Responsible Life and the equity release representative David George was excellent in giving us vital information when deciding on taking the equity. . He kept us informed of the progress and is now completed.. Thank-you David...Regards Wendy and David... More...

Reviewed on TrustPilot

13 November 2019

My partner was injured and we got into a lot off debt.Didn't want to loose the house.Still owed £70.000 plus cards At the age off 68 we had enough. Equity release was just what we needed. Kevin Hurlow explained everything to us stage by stage. Everything went like clockwork. We have now paid off the mortgage and a few cards. What a great feeling at our ages to be free off debt."Well all most" Thanks to Keven and Equity Release team I can now go on holiday and enjoy a few drinks. More...

Reviewed on TrustPilot

11 November 2019

The whole process was incredibly smooth and easy, my financial adviser Sharon Coatalen gave sound advice and kept me informed through every step of the way. Equity release has transformed my life, many thanks to all the team making it possible and all in just a few weeks! More...

Reviewed on TrustPilot

9 November 2019

Very impressed with the service. David George was excellent very knowledgable and clear in all aspects. Thank you so glad i did it.

Reviewed on TrustPilot

8 November 2019

I was very impressed with the quality of the information provided by Neil Budd the Equity Release Specialist of Responsible Life, it was very clear, concise and covered the process in great detail so that there were no surprises. It also shows how well regulated Equity Release is now for our protection. During the application process Neil was always available to answer any questions without delay and with a calming influence. I would certainly have no hesitation in recommending Neil Budd as an excellent trustworthy advisor and Responsible Lending who have provided this exceptional product. More...

Reviewed on TrustPilot

3 November 2019

From start to finish Andy English was a pleasure to do business with. He was clear and positive with all his information and we would not think twice to recommend him and his company to anyone else. Val & Tony Higgins.

Reviewed on TrustPilot

2 November 2019

Neil Budd was very helpful, friendly and knowledgeable After talking to him I felt this was the right decisionI was very impressed with how quickly things moved and I would most certainly recommend Responsible Lending and Neil if thinking of taking out a lifetime mortgage

Reviewed on TrustPilot

1 November 2019

David le Haye guided me through the process of equity release so that I felt confident in applying for a Lifetime Mortgage with Responsible Life. He very patiently answered the many questions I put to him. Once the decision was made to proceed, the completion went very smoothly. I would thoroughly recommend David and Responsible Life. More...

Reviewed on TrustPilot