RESET Consulting

Oddly, it was because of an epic fail experience I had when trying to help two employees resolve a personal conflict. I did not have the tools at that time, to hold space for and guide the parties in conversation and I desperately wanted to learn how to do that effectively! I became trained as a mediator and, while I loved doing mediations, I was always left with the feeling that if I could have worked with each of these individuals 6 months earlier, I believed they wouldn't have needed mediation for their issue. That takeaway inspired me to build a business focused on effective communication and helping people gain self-awareness around how they handle conflict while learning to see conflict as an opportunity for understanding.

I'm a dynamic speaker, leader and relationship builder who can engage large groups, small groups and individuals effectively. I am adept at tailoring the content to the personalities in the room and slowing down or speeding up based on the needs of the participants. I am fun, relatable and can make people feel instantly comfortable and welcome!

I've received feedback that I bring a "human-ness" to the touchy topic of conflict. It's something most people want to avoid, but I create space for us to recognize it as a real and valuable component of both our work and personal lives.

One of the best compliments I ever received from an employee was "Carol listens without judgement and creates a space for you to develop and grow into your potential."

A teaching artist I coached said: "Her attention to PEOPLE in particular is one trait I have taken with me, as she constantly reminded us we are not just teachers, but human beings with talents, ideas, and creativity. "