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Repair Aid

EC1V, London

(190)
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‘21 Certificate of Excellence, 2021

About

Repair Aid - the single solution for your appliance repair problems!
We are London’s leading kitchen appliance repair and maintenance specialists. As acknowledged experts within our industry we are able to repair and service a wide range of appliances.

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Reviews (190)

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5/5

190 customer reviews

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1 September 2019

Arrived on time and completed the work to a high standard, removing the old dishwasher and installing a new energy-efficient one. The engineer was very polite and friendly and all the work was completed within the one hour. Emma was also most helpful on the phone and was able to answer any questions I had on the initial quote with ease. I was very pleased with the way the work was carried out, extremely efficiently and I would certainly recommend. More...

Reviewed on Google Maps

1 August 2019

Just bought two freezers for utility and one for garage, fantastic customer service from point of enquiry through to delivery of goods and nothing ever too much bother. The range of products is vast and at very competitive prices. They know all their products well and offer great advice when we are thinking of purchasing. It’s great to know you can call them up with a random query or vague description of a product and they’ll either already know what you’re talking about or do whatever they can do source it. More...

Reviewed on Yell

16 July 2019

Excellent service, to get a response within 30 minutes for a very non urgent problem is above and beyond. Please pass on my thanks to all involved. Best, Paul

8 June 2019

Excellent value and service, fixed our double oven and saved us purchasing a new one. Very happy

8 June 2019

Fast friendly service and at a reasonable price. Very happy to have my fridge working again without a huge cost.

7 June 2019

In less than a week I had a new washing machine delivered, installed and plumbed in and the old one taken away. Brilliant job, well done!

7 June 2019

Very prompt and professional, also work done at a convenient time. I now have a working dishwasher again so very happy.

7 June 2019

Very happy with the service, very friendly and I now have a fully functioning oven. Thanks a lot!

7 June 2019

Peter did a great job installing my new tumble dryer. All to say I am a satisfied customer and I will continue to call on Repair Aid when necessary. Thank you.

7 June 2019

Excellent communication, reasonable price and the quickest repair service you will ever experience.

5 June 2019

There is a shortage of onsite repair service outlets near to where I live and RepairAid was recommended to me by a friend. Very friendly service, prompt and fair charging, also no extra charge when had to come back to fit part a few days later. So glad I have not had to buy a new fridge. Thank you! More...

5 June 2019

I recently had my dishwasher and tumble dryer repaired. No issues with either visits and both were dealt with at the time booked in. Very professional service, one of the best experiences I have ever had with any service company. More...

4 June 2019

Good service for your kitchen appliances. Personal and professional treat very good. Also it is easy to book an appointment and on the same day your washing machine will be ready.

4 June 2019

A big thank you to Emma for your customer service and prompt replies. First time using Repair Aid and I am really happy I did.

31 May 2019

Just wanted to say what a great job the installers did and thank you so much for fitting our new washing machine so quickly. Having found it broken beyond repair on Saturday and having a new one delivered and fitted on Tuesday was such a good service. I can only say thank you and well done! More...

31 May 2019

Thanks a whole bunch for being so courteous and efficient. Your repair technician was also very professional and kind mannered. Just keep doing what you’re doing.

30 May 2019

The service provided by your office staff was very good. When the work was being carried out the fitter was very professional, clean and tidy and all the rubbish was collected as well. An impeccable and seamless service which I would rate 5/5. More...

30 May 2019

Thank you so much for your swift response to fitting a new oven for me. I was also particularly impressed with the tidiness and cleanliness of the work, leaving the work area spotless. A very professional well completed job, would highly recommend Repair Aid for all kitchen appliance repairs and installations. More...

30 May 2019

Very happily the Bosch washing machine repair, a good value for money and quick response, clean and tidy technician who was also very informative. Having been let down on a number of occasions by other companies we would have no hesitation recommending Repair Aid who have been excellent. Thank you More...

27 May 2019

Following our recent washing machine and dishwasher repairs, I am writing to express our satisfaction with the completed work. The job was carried out with both professionalism and attention to detail. More...

22 May 2019

Great customer service, really kept me up to date with what was going on. At last we have found a repair company that knows exactly what needs to be done and does it quickly and efficiently, a big thank you!

21 May 2019

I've used this company twice now and they are absolutely brilliant. Couldn’t have been more helpful and efficient, everything was sorted out quicker than we could have imagined - thank you so much!

13 May 2019

I have used Repair Aid twice now for a washing machine and fridge repairs. Both times customer service was outstanding. Thank you!

13 May 2019

The enginner was extremely professional and explained everything fully to me, well equipped with appropriate tools, not usual diy kits. Also I liked the way he sends a text the day before he is due to arrive to confirm that he is coming. More...

Reviewed on Yell

12 May 2019

Thanks for the great customer service and the quick response over the weekend even when it wasn't an emergency.

11 May 2019

Thank you for the brilliant service and fixing our dishwasher today.

6 May 2019

Thank you and your company very much for an excellent job you undertook in installing our new integrated oven. The engineer rang me from nearby and turned up exactly when he said he would. He was polite and made no fuss, fitting the oven in 30-40 minutes. Great service, good price and would recommend to anyone. More...

6 May 2019

I had Repair Aid here to replace the drain hose on our Bosch dishwasher. Thank you again for the wonderful service experience.

6 May 2019

Your employees doing the dishwasher repair and the washing machine installation have been great. They were kind and courteous and we were very impressed with their skills and how quickly and carefully they did the work. Also your reception staff was courteous and efficient in my phone calls this Saturday. Thank you More...

5 May 2019

Excellent repair service from Peter who swapped the damaged oven door for a new one. Although I was out of guarantee the repair didn't cost me a fortune so I am a happy customer, thank you so very much. Best, Chris

Reviewed on Yell

2 May 2019

Needed someone to fix my washing machine. I booked online and received a follow up call to confirm details. Peter, the technician who came was very pleasant, the work was completed properly and the kitchen are left tidy. It's nice to have a working washing machine again - thank you Repair Aid! More...

Reviewed on Yell

28 April 2019

Called Friday 12/04 and spoke to Anne who was first class, had a very pleasant telephone manner, and answered all my questions. She was so helpful and friendly and solved my queries in minutes. Best customer service I have come across in years, please pass this on to your boss if you can. More...

Reviewed on Google Maps

28 April 2019

Our dishwasher was not working very well and we called Repair Aid who sent out an engineer. It was so lovely to talk to Anne, an expert who understands and can answer technical questions. The repairman came out the same day, he had problem finding suitable parking for his large van but resolved it himself. He fixed the dishwasher super quickly when another plumber had already come around and not been able to work out the problem. More...

Reviewed on Google Maps

28 April 2019

The engineer did a great job in repairing our washing machine. My apologies I can't remember his name but he arrived promptly, advised me which replacement part I needed, part was installed very quickly and washing machine fully operational again. Your engineer was polite, professional and took care of the problem in less than 30 minutes - a very professional service from quoting to fixing. Please pass on my thanks and appreciation to your staff. More...

Reviewed on Google Maps

28 April 2019

Your engineer Martin was recommended to me by a friend who had used him before. I must say I was very impressed with his service and he fixed my washing machine for me. Martin was a pleasure to work with, the quality of the work was excellent and so was the timing. He also tackled a couple other odd jobs while he was here, left no mess at all - so helpful. Thanks a lot Martin! More...

Reviewed on Google Maps

28 April 2019

I got an oven repair done by Repair Aid at the weekend as I couldn’t manage it myself - dual oven removal and element replacement and re-install. The entire process was very smooth and satisfying. Everything was on time and done to the standard we expected. Wonderful service and very professional. More...

Reviewed on Google Maps

25 April 2019

Arrived 10 minutes earlier but not a problem. Very knowledgeable engineer, excellent customer service skills. Fixed my washer/dryer quickly, all in all it took him no more than 20-30 minutes to sort the whole thing out.

Reviewed on Yell

22 April 2019

Great job and done well, kept informed and everything happened when they said it would. Well done to the whole repair team and thank you so very much.

22 April 2019

Service from the beginning to end was first class. Everyone I had contact with was super nice, both on the phone and in person. Keep doing what you are doing, because you are doing it very right! More...

Reviewed on Yell

17 April 2019

Repair carried out as arranged. Good job, happy with the service provided.

14 April 2019

Great friendly service with all options discussed. I have hired them twice and they sent me two different engineers each time - both of them did excellent jobs.

13 April 2019

Excellent service, very happy with the repair work.

12 April 2019

I have used the company twice now and both times they have been wonderful. I received a fast quote and was extremely satisfied with the work and value for money.

6 April 2019

A friend of mine recommended Repair Aid and I couldn’t be happier with the service received. Everyone I have dealt with has been spot on, helpful and knowledgeable. The engineer was on time, had the required part on his van, fixed the washing machine within 30-40 mins and gave useful advice for avoiding future issues. More...

Reviewed on Yell

23 March 2019

I was very pleased with how easy and quick it was to arrange the repair visit. A friendly tradesmen arrived within an hour, found and explained the fault, work was thorough and tidily done. The kitchen was left clean and tidy too so I am more than happy to recommend Repair aid. More...

Reviewed on Yell

15 March 2019

Every now and again I come across somebody whose clothes smell really bad, so I was very desperate to get the musty smell out of my washing machine. I was skeptical, but your advice made so much sense. Very pleased with the results. Thank you so very much! More...

Reviewed on Facebook

15 March 2019

It was nice talking to you and thanks for the helpful tips.

Reviewed on Facebook

15 March 2019

I just wanted to say that I find your website really helpful. Thank you very much for your instructions. Please keep up the good work!

Reviewed on Facebook

15 March 2019

Thank you for taking the time to chat with me. That's very kind of you. Sometimes getting professional advice can be a real relief. Thanks a lot, guys!

Reviewed on Facebook

14 March 2019

Very knowledgeable and caring staff.

Reviewed on Facebook

Q&As

I love what I do. The best part about my job is that it is very dynamic. There are different challenges every day.

I wanted to develop my own ideas. If you are motivated when you build things, you are surely motivated to build a business.

We come to you, on-site repairs
No call out charge
Fully qualified local engineers
All makes and models
Genuine spare parts
12 month guarantee

Services

Got a broken washing machine? We can help in no time, all you need to do is call us! Here at Repair Aid we specialise in washing machine repairs and installations. We can fix all makes and models of washing machines and at an affordable price too. With our repair serice, you can save the expense of having to buy a new washing machine and get your appliance back up and running.

Has your dishwasher broken down? Our expert dishwasher repair engineers are ready to help. Our aim is to fix your zppliance on the first visit due to most parts carried in our vans. We also guarantee all appliance repairs for 12 months. So if your dishwasher has broken down, give our engineers a call today and book a visit.

Has your tumble dryer stopped working? Our repair engineers can fix your appliance before it causes serious problems in your home. Emergency same day and next day response is available and at no additional cost to you.

Frustrated with a faulty oven or cooker? Here at Repair Aid we can service your electric appliance efficiently and at a very competitive price too.

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