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R

Reliable Carpet and Upholstery Care Inc.

Riverdale

(292)
R

Reliable Carpet and Upholstery Care Inc.

Riverdale

(292)

Reviews (292)

Leave a review
A
21 November 2019

I had my couch cleaned and it looks amazing. Dan was very nice and gave me some tips on what I should use to clean some pillows and what I should use to spot clean my curtains. I would definitely recommend this company More...

D
21 November 2019

This was my first time using Reliable, and I would not hesitate to use them again. I had a number of items that required cleaning after renovations and a new puppy. Shaun rearranged his schedule for the day to ensure he had the time to complete the job. Not that I hovered too much, but I saw the care he took to bring the upholstery back to brand new condition, and same for the area rugs. Very happy with the end result. Many thanks. D More...

J
14 November 2019

Removed very malodorous dog urine stain from my carpet. Good service, very satisfied.

A
14 November 2019

I have been using Reliable Carpet to clean my rugs and upholstery for years now. I have always been very happy with the client service and the work. Gordon and Dave are super friendly and do a great job of cleaning my rugs. Lindsay in the office is fantastic to deal with and is always on the ball in terms of scheduling. Tsultrim who picks up and delivers the carpets is always kind and a pleasure to deal with. My rugs have always come back looking great. Would absolutely recommend this company. More...

S
7 November 2019

Did a clean job but it was costly

J
28 October 2019

Quick response time for a quote to clean our sofa. Our technician was on time, friendly and professional. Cleaning was thorough and done within the hour. Happy with the service!

M
28 October 2019

They did a great job cleaning our 15 year old Persian rug. Their prices were fare and lower than other similar companies. They were right on time for their free pickup and delivery appointments and Tsultrim was extremely nice and accommodating. I do totally recommend them.

J
9 October 2019

Quick response time for a quote to clean our sofa. Our technician was on time, friendly and professional. Cleaning was thorough and done within the hour. Happy with the service!

D
22 September 2019

Shawn was quick, low maintenance and did a great job! Thanks

P
3 September 2019

I just had the three carpets I had sent out to be cleaned by Reliable Carpet and Upholstery Care returned. They were cleaned much better than a company I had used previously. Tsultrim and Chris did a terrific job in putting them back where they belong, which included lifting a heavy bed., which was much appreciated. Tsultrim was particularly conscientious in getting the job done right for a fussy customer (me!). I will definitely use this company again in the future, and recommend them highly. More...

K
30 August 2019

Service was exceptional. Shawn was supposed to be at my home between 11am and 1pm. He called me at 11:01 from my garage door. Shawn was so knowledgeable, professional and exceeded my expectations. He knew exactly what to do with different carpets in my home and worked hard for 2 hours. I have used many carpet cleaning companies over the last few years and have NEVER been as satisfied as I am today. Thank you Shawn. More...

K
23 August 2019

Reliable did a great job for us on 5 area rugs. The delivery team of Tsutrim and his assistant were very helpful with the pick up and return delivery.

G
16 August 2019

I'm happy to recommend this firm for carpet & upholstery cleaning. Technician Shawn arrived on time, was courteous and friendly, completed the job in good time and the old sofa came up like new.

D
29 July 2019

Superb experience. Dan was friendly, professional, and did a fantastic job with our carpet and sofa. 100% recommend!

P
25 July 2019

Excellent and friendly customer service.I am 100% satisfied with the results.Will use them again.

C
16 July 2019

Our area rug had dark patches from dirt and dust and it was entirely covered in dog fur. We had the rug cleaned by Reliable Carpet and it came back to us looking brand new. Tsultrim picked up the rug and delivered it after cleaning and he was very kind and a pleasure to work with every step of the way. I would definitely go back to Reliable Carpet for rug cleaning and upholstery care for our sofa as well. Highly recommend them! More...

S
2 July 2019

Great customer service from the office staff Lindsay, when I called to get a quote. The quote was very competitive and they were able to fit me in the next day, which was a Saturday. The two technicians who completed the cleaning were super friendly, fast and the carpets came out great! Would definitely recommend. More...

A
30 June 2019

These guys did such a fantastic job - very reasonably priced and in and out in a couple of hours. Highly recommend and would definitely use them again!

G
14 May 2019

Very easy to deal with. Cleaning really well done. Delivery guys Soltrim & Chris couldn't have been nicer.

P
13 May 2019

The carpeting on our basement stairs and TV room were soiled and needed a good cleaning. I decided to give Reliable Carpet a call. It was a good decision.
Everyone I have dealt with on the Reliable team is great and the cleaning was done to our satisfaction.
Ivan was the technician who came in to do the cleaning. He is knowledgeable and welcomed my questions. I also found him to be personable, polite, detail-oriented, conscientious and thorough.
After the work was completed and the cleaning solution dried, it appeared that the stairs needed more attention. I contacted Lindsay at Reliable who offered to have the stairs redone so that we are satisfied with the work. Gord and Dave came in to deal with the issue at hand. Both are very pleasant, conscientious and they did a good job.
Based on the carpet cleaning we needed, we highly recommend Reliable. What a responsive and courteous team. A job well done! Thank you. Pat
More...

S
10 May 2019

From the first call to discuss the cleaning needed for my area rugs to pickup, delivery and final installation, alll services exceeded my expectations. Special thanks to the pick up team and Tsultrim and his co-worker for the delivery and installation of the rugs. They were courteous, friendly and all was executed with a high level of professionalism. Definitely the first and only choice for carpet cleaning and repairs. More...

C
9 May 2019

Excellent service! We had a red wine stain on a brand new club chair and were worried about getting out the stain. I emailed on Sunday and received a prompt email back first thing Monday morning to arrange an appointment. Frank, the technician, came within the suggested time frame on Thursday morning. He was amazing - professional and fantastic. The stain is out and the chair looks great. We'll definitely have them back to do annual cleaning of the chairs and will use them for any other needs like area carpets and other upholstery. Highly recommend them. More...

P
7 May 2019

I am completly satisfied. Shawn did a professional courteous job. He arrived on time. Worked quietly and efficiently. Would highly recommend to anyone.
Sofa looks fresh and will use them again.
Rebecca
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A
7 May 2019

Fast, efficient and polite service. 28 years plus broadloom looks like new.! Great to go local with an east end business. Reliable is a perfect name for this company! Thanks, Linda and Andrew

E
30 April 2019

Fast efficient and on time

K
28 April 2019

Excellent customer service and quality work! We highly recommend Dan as a technician.

M
22 April 2019

I recently had Reliable cleaning my living room and dining room furniture. I have used their service several times previously and have always been very satisfied with their service and results. Ivan was the technician who attended the last couple of times and I found him to be polite, knowledgeable and very thorough. The cleaning job was more than satisfactory. I highly recommend this company for all of your carpet and upholstery cleaning needs. More...

T
30 March 2019

Franks was friendly and did a great job. Thanks!

M
22 March 2019

Super easy to book my appointment and get a phone quote from a very pleasant & competent receptionist. Technician called ahead to confirm eta, showed up exactly as promised. Hard working & professional technician said he could clean and brighten our light tan sofa and now it looks like new. AWESOME. Took a huge amount of effort, probably more than they anticipated, and they still honored the quote. I hate maintenance costs, but this was money very well spent with the right people. Totally satisfied. More...

P
22 March 2019

I used this company today to have my cream coloured couch cleaned. The serviceman showed up right on time, and was very thorough in cleaning the couch. He had some very helpful suggestions for the ongoing care of the saga too. I am very pleased! More...

H
28 February 2019

Excellent service from Shawn, our sofa has been given a second life!

C
27 February 2019

I had Ivan from Reliable come to our home for upholstery cleaning of our couches and dinning room chairs. He was very pleasant and professional from the start. He seemed to be very knowledgeable and experience and took his time to explain to me what the expected results would be based on the age and type of stains of my furniture. Once he got started, he really took his time to make sure the cleaning was done with the utmost attention which I really appreciated. Ivan seemed to take pride in his work which is so hard to find these days. He was very polite and friendly which I value highly as a part of good customer service. I was very happy with the end results of our furniture. I would love to have Ivan clean our upholstery again. More...

L
22 February 2019

We needed the sofa cleaned in our restaurant and Reliable came the very next day after I reached out to them. They worked around the time constraints and logistics in our restaurants with no complaints and did a fantastic job. They also cost $100+ less then anyone else I contacted. The customer service from the woman I spoke with over the phone was also exceptionally polite, patient and efficient, we will definitely be working with Reliable again More...

B
30 January 2019

Dan just left our condo after cleaning our bedroom carpet and carpeted stairs.Dan is a professional who knows his business and takes his time to get the job done right. This was our first experience at professional carpet cleaning and based on Reliable and Dan they will definitely have our future business. More...

H
28 January 2019

Excellent service - technician was on time and explained things thoroughly. I have a pet that made a mess of the couch.. ..along with some other epic spills. Couch looks new and some tough stains removed! Price was great too! More...

P
22 January 2019

Superb service from Lindsay (Admin) to the technician who did an amazing job on our 2 sofas, to the owner who arrived within 30 minutes to remove a white mark left on our hardwood floors. A little Murphy's oil and voila the mark was gone. And, he left the full bottle of Murphy's oil with us. Top notch service! - Marianne, Toronto More...

P
22 January 2019

Frank called ahead and arrived on time. He was very efficient in his work and kept the job site very clean. he cleaned stairs and one other carpet and I am very pleased with the end result. I would definitely recommend this company for carpet cleaning. More...

C
30 December 2018

Dan was at my home this morning to clean the stain a previous company left behind. Dan was so professionally, friendly, and helpful. He was honest in setting my expectations and did a great job removing the stain. I would 100% call this company back in the future. More...

Y
30 December 2018

Shawn helped me to clean my 3 seater fabric sofa. He thoroughly go through every single spot to make sure the sofa looks brand new. I am happy with Shawn's professionalism and workmanship. Reliable has a great customer service team. The staffs are friendly and they care that the customers are completely satisfied with their services. More...

G
30 December 2018

Above and beyond! Not only was Frank, the technician, on time, professional and courteous, he took the time to complete a very thorough job despite our carpets being older than he expected. We couldn't be happier with the results! Our carpets look great and the air quality in our home was almost instantly better. We would highly recommend. More...

A
30 December 2018

Terrific! Shawn was cordial, efficient, and made our furniture look brand new again. Thanks!

W
29 December 2018

Shawn from Reliable cleaned my carpet, dining room chairs and upholstery this week. Great experience! Shawn was professional, courteous and extremely knowledgeable. He managed to get several stubborn stains out of the carpet. I'm very pleased with the service and will definitely use them again. More...

P
29 December 2018

From start to finish an excellent job. First I had them do upholstery cleaning for my oversize sofa and a chair. We were pleased with the results, so I had them pick up the area rugs to clean. Tsultrim was pleasant to deal with and the rugs came back fresh within 7 days. Highly recommend Reliable Carpet and Upholstery! More...

M
29 December 2018

I had Reliable come to my home just today for the second year in a row and Shawn was just fantastic! He took care of the cleaning of not only a couch and carpet as well as some chairs but also was able to clean our dog's beds and it looks like new! This is a hard task since they are two white English bulldogs and there is lots of shedding - thanks Shawn! Shawn was polite and efficient. Looking forward to getting our annual check up and cleaning next year and thanks again Shawn! More...

L
22 December 2018

Tsuktrum was really great and friendly. Even helped me move furniture to put the carpet back down after cleaning everything great secon time I have used them. I have recommended them to friends and family More...

P
22 December 2018

Jim and Dave showed up promptly and began cleaning thoroughly and did a great job on a carpet that I thought wasn’t worth saving. I would definitely use them again and highly recommend them. More...

L
22 December 2018

Dan was an excellent technician, he was pleasant, professional and friendly and explained in detail every step he would be taking to ensure a proper job on our living set which was quite soiled. He identified immediately the material and how best to perform the cleaning, and finished the job in a timely manner. The set is now looking like new again.
Would definitely recommend Reliable again, specifically Dan, to family and friends.
More...

G
22 December 2018

The Team showed up right on time and took care of moving any additional furniture without any issue. Both gentlemen were pleasant and professional, taking time to ensure I was satisfied. I would highly recommend Reliable Carpet Cleaning. G. Williams, Aurora. More...

T
22 December 2018

I arranged to have my living room furniture protected and Shawn was on time, efficient and knowledgeable about the products he was using. Satisfied with work.Lindsay arranged the date and time for the service and was pleasant and professional on the phone.Would recommend this company. thank you More...

M
30 November 2018

I have been using Reliable Carpet on Carlaw for several years and I am always amazed by the excellent results and the hugely personable and informative staff. In particular Tsultrim and Shawn. I highly recommend them. More...

A
30 November 2018

Shawn was professional and efficient. Would recommend

M
30 November 2018

Gord and Dave cleaned 50 stairs over 4 floors at our house this morning, plus a couple of landings and the rec room. They were super efficient, and completed the whole job in an hour as they had said they would. And wow! They even managed to clean out ugly wine stains, and the worn out parts of our carpet now look fluffed up and fresh!! Let me add that they didn't try to sell me other services( I have had that in the past). Thanks guys! Highly recommend Reliable, and especially Gord and Dave. More...

A
30 November 2018

I had my cleaning done by this company about may 2018 and the person that did my cleaning was Dan. I'm writing this review because my couch has been used a lot since then and it still looks brand new. Dan is honestly great at his job. I'm very happy with the service because he was punctual and till this day my couch looks new. Highly recommend this company! More...

D
29 November 2018

We had a grease mark on a sofa cushion, from a repairman who sat down on it. Didn't notice immediately, but when we did, we knew it would require professional cleaning to get out. Called Reliable and they gave us the offer of in-home service or bringing the cushion in. It made sense for us to leave the cushion with them so they could use all their resources and make multiple attempts if needed. They did a great job, and the stain came out perfectly. More...

K
22 November 2018

So professional, tidy, and thorough! Shawn was our technician and he was awesome. Super polite, arrived on time (right on the dot! ) and answered any questions I had. Our couch is huge and a lot of work to clean and he was very meticulous and careful handling it - he literally went over every spot with his brush. Will use their service again to get our couch cleaned once a year, and couldn't recommend them enough! More...

R
22 November 2018

Gord and Dave arrived promptly and went straight to work. They were pleasant, courteous, and generous. Work was done efficiently and was of high quality. We greatly appreciate how much better the carpet looks. More...

T
22 November 2018

We were very pleased with the work that was completed in our home today by Dan. He was very courteous, professional and knowledgeable. He cleaned our carpets in an efficient, organized manner. We were extremely pleased with the results, and would not hesitate to recommend him. More...

L
22 November 2018

We are very please with the customer service and cleaning results from Reliable. Jimmy & Dave arrived on time and got straight to work on our townhouse stairs and two bedrooms. They were both very friendly and efficent. Now our carpets look & smell great! We will definitly be calling Reliable again. More...

M
22 November 2018

My area rug was just dropped off and I couldn't be happier! They did an exceptional job cleaning it and were prompt and courteous. They also helped me position it in the room and I appreciated the help.Tsultrim was my technician and he was a pleasure to work with. He always returned my calls in a timely manner and made sure the repairs I had asked for were executed properly.I highly recommend Reliable Carpet and will definitely use them again! More...

P
22 November 2018

My carpets were cleaned by Gord and Dave and they did an amazing job. Carpets look like new. Very friendly and very efficient.
On the same day, Dan cleaned three sofas. He was super meticulous and all the stains were removed.
I would highly recommend Reliable Carpet. Will use them again for sure!
More...

P
22 November 2018

Extremely pleased with the service and results! I was hesitant because of a past poor experience with a different upholstery cleaning company but Reliable listened to my concerns and exceeded my expectations. Lindsay was friendly and informative on the phone to help me determine exactly what service I needed. Dan arrived on time and was meticulous in his work. He took his time to make sure everything was done right and left no mess behind. I will recommend Dan and Reliable to anyone needing this service. More...

S
22 November 2018

Called reliable. They were great on the phone and very "reliable".They were prompt and arrived on time. The gentleman that serviced our home was named Dan. Dan was great. He spent his time and was a perfectionist. He did an AMAZING job. I have used other companies in the past, but the service and the care taken to clean my carpet and upholstery was second to none. Dan even took his shoes off! I highly recommend this company! And if you are lucky you may get Dan too! Very friendly, reliable and really cared. I am a very, very satisfied customer!!! More...

T
22 November 2018

I bought a slipcovered sofa on Kijiji and failed to inspect under the cover. When I got it home I found that the upholstery was liquid stained in a whole lot of places, water damaged, little peanut butter daubs. Ewww!!! Dan breezed in and quickly had the sofa looking practically new again. Very knowledgeable and highly recommended. Thanks Dan! More...

A
22 November 2018

Very satisfied with the service from Reliable. I had other people clean this sofa and did not even come close to the great job Dan did. Our sectional sofa was lived in especially with a child and a dog. He knew exactly what to do to get the stains out and this sofa looks like new!! He was very knowlegable and pleasant. Highly recommend Dan and Reliable to get your upholstery or carpet cleaned. Thanks for making our sofa look so good! More...

R
30 October 2018

Tsultrim did a good job of picking and delivering the carpet on time.

T
22 October 2018

I hired Reliable Carpet Cleaning to remove stains from my 4 white dining chairs and beige sofa. This company is excellent and competitively priced. Dan arrived on time and was very knowledgeable, friendly, clean and careful. All the stains came out and the furniture looks brand new. I am extremely happy with this company and would not hesititate to use them again. I highly recommend you call Reliable Carpet Cleaning and ask for Dan. You won’t be disappointed. Very professional. More...

M
22 October 2018

Dan, Gord and team cleaned our carpets and upholstery today and did an amazing job! The carpets look like new and they were able to remove stains we thought would never come out. The upholstery also looks amazing. We also had our rugs sent out for cleaning with Tsultrim and Jay. They came back like new, even one that had red wine stains we thought would never come out. Everyone at Reliable were prompt, courteous, friendly, honest and worked quickly and thoroughly. I would definitely recommend them and will be using them again for all our cleaning needs in future. More...

C
22 October 2018

We have two kids and a beige couch that has seen better days. Dan came over to do a cleaning this morning and it looks (almost) like new again! Stains on the arm rests and cushions that we've been living with for years are finally gone. I'm very pleased with the service - Dan was prompt, courteous and a pleasure to work with. More...

P
22 October 2018

From making an appointment to completion, Reliable Carpet is professional, prompt, and friendly. They are very customer focused and courteous. Our carpets look like new and we would definitely use their services again. More...

P
22 October 2018

Excellent results, the people were friendly and great. Very professional!
Will call them again to do 3 bedrooms next. I like the fact that they had a high volume steam cleaning machine in the truck.
Highly recommend this company.
Liz Markham
More...

K
30 September 2018

Will definitely be using Reliable again in the future! Dan was super friendly, fast, and got rid of pet stains that we've had for years. Previous carpet cleaners we've hired didn't do as good of a job, were more expensive, and not as friendly. I have a husky who barfed all over our white carpets and I couldn't bleach out the stains. Also the previous owner had cats that peed and stained the bedroom carpet. The carpets are spotless now! Thanks for making my carpets white again :) More...

N
30 September 2018

As the name says "Reliable" they were indeed reliable. Shawn was amazing, he knew what he was doing. Great customer service. Would definitely recommend.

L
30 September 2018

A big thank you to Shawn for getting an extremely nasty coffee stain out of my couch. Great service and 100% recommend!

B
30 September 2018

Great job! Frank arrived on time and was very efficient in cleaning my carpets and upholstery. Highly recommend Reliable Carpet Care.

L
30 September 2018

Excellent. I found Tsultrim to be very personable and professional. I will definitely use their services again.

P
22 September 2018

Dan from Reliable Carpet & Upholstery was fabulous! My carpets and sofa were in need of good cleaning and the service provided was great - professional, courteous and the job was done perfectly. Highly recommend!!

P
22 September 2018

Highly recommend Reliable Carpet. Service was fantastic and professional. Tsultrim brought my carpet back and laid it on the floor exactly as I wanted it. I will use them again for my next cleaning. More...

J
22 September 2018

The service was amazing, and Dan was very professional. The couch, which was stained and full of cat hair, turned out amazing. Like brand new!! He brought me through the process and was very curious to our home. More...

P
22 September 2018

I found this company through Homestars based on the great reviews. They were right! The company was very responsive, informative and accommodated my schedule. Dan was very friendly, did a great job on my sofa and dining chairs and actually saved me money by being honest about the condition my very inexpensive carpet was in after our dog decided it was his preferred bathroom.
Thanks Dan
Pat Z
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P
22 September 2018

Couldn't be happier with the service I received from Dan! Punctual, professional and extremely knowledgeable. He did a wonderful job and was very pleasant to speak to. Ask for Dan when you call in, you wont be disappointed! More...

D
22 September 2018

Dan was the man! Showed up on time and couldn’t believe how quick and efficient everything was done. Sofa and stairs look like they are brand new. Definitely will be calling in the future!! More...

S
22 September 2018

I received great service and response from Reliable. They provided me with a quote very quickly and were able to book me an appointment with Sam right away. Sam was awesome, he was friendly and very knowledgeable about fabrics and cleaning. He did a wonderful job and was very quick. I would definitely recommend Reliable Carpet Care. More...

Z
22 September 2018

Frank was terrific. Even better than the last specialist that came out. I would definitely ask for Frank on the time I need carpet cleaning done. In my opinion, Reliable is the best carpet cleaning service in the city. More...

C
22 September 2018

Had the runners on my stairs and my couch cleaned by these guys. They did a great job, were friendly and highly professional. They were able to clean issues with my carpet that I couldn't do on my own with a rented carpet shampooer. Will definitely be calling on these guys again down the road! More...

K
22 September 2018

We used Reliable Cleaning Service for the first time and we were extremely pleased with the service we received. We got our area rugs, mattresses, upholstery and carpet cleaned. Dan was the service technician who cleaned our place and he was very thorough, knowledgeable and personable. I would highly recommend this company and Dan.Ketaki - Oct. 2018 More...

C
30 August 2018

Dan cleaned our business carpets and furniture. His customer service is excellent, and his knowledge and professionalism is top notch. Would recommend reliable to anyone who needs cleaning services. More...

J
30 August 2018

I have booked Reliable annually for 3 years to steam clean our carpets and the technicians have consistently delivered excellent service and results. Today was no different. Dan is passionate about his work and it is obvious in the results achieved- a stubborn stain - gone; and an old but beloved chair revitalized. Awesome. Feeling grateful. More...

A
30 August 2018

Fantastic service. Shawn was thorough, respectful and knowledgeable. First time customer. Will definitely use their services again.

G
30 August 2018

Very good service from Reliable Carpet Care. They are friendly, helpful and very responsive. Tsultrim was very personable and pleasant when he picked up my carpets and went out of his way on drop off by starting his day early to make sure I could get to work on time. That is great service. The carpets came back soft and clean - like new. I would highly recommend this service. More...

P
30 August 2018

As the name suggests it's 'reliable' thank you Dan

B
30 August 2018

Called the store for a quote and after describing my issue, they took the time to explain to me how I could fix the issue myself without paying to have their team come in to do the same work. Their honesty and professionalism is something that I will definitely remember should I need cleaning services in the future! More...

J
22 August 2018

I have booked Reliable annually for 3 years to steam clean our carpets and the technicians have consistently delivered excellent service and results. Today was no different. Dan is passionate about his work and it is obvious in the results achieved- a stubborn stain - gone; and an old but beloved chair revitalized. Awesome. Feeling grateful. More...

L
22 August 2018

This is my second having Dan from Reliable Carpet clean my furniture. What fantastic service! Dan takes pride in his work and produces a quality finish every time. Thanks again!

H
22 August 2018

August 2018. This was the first time I had our wool rug professionally cleaned, and I’m happy I found Reliable: excellent customer service from the first phone call to inquire and get a quote. They were prompt to schedule pick up and delivery times, and they followed up as agreed. They did a great job: The rug looks great, with vibrant colours and soft as new. Tsultrim, who came to pick up and deliver the rug, called ahead of time to indicate approximate time of arrival; he explained the cleaning process for our particular rug, and impressed me as very approachable and knowledgeable about carpet and rug cleaning. I’m quite happy with the results and the customer service. I found the price is reasonable too. More...

S
22 August 2018

Frank did an excellent job on my chairs. He took the trouble to move them away from my expensive wool carpet. He is quiet and efficient, and a hard worker with many years experience in this business.
Frank explained to me the best ways to spot clean, and also told me about cleaning services offered by the company for area rugs.
Great job by an excellent technician!!
More...

E
22 August 2018

I was quite pleased with the work done by Reliable Carpet. The price quoted was reasonable and Lindsay the frontline contact was prompt in providing me the information I required. Dan the techician did an outstanding job. He's been doing this type of work for 18 years. He used high end cleaning products. He arrived here on time and completed the job within a reasonable timeline. I definitely will use Reliable Carpet Care again. More...

P
22 August 2018

I dealt with both Steven and Ivan. Both were very professional and extremely accommodating. Steven went out of his way to book the job for a specific day and time because our timing was limited. Ivan dealt with the stains which were a real concern and even cleaned behind the bed where I couldn't move it myself. He was incredible. More...

P
22 August 2018

My cat urinated over the cushions of our brand new couch! Our warranty would not cover it b/c the stain was not visible enough and wouldn't cover severe odour and they said they would only send a cleaning kit. We were heartbroken and disappointed. From a quick search I found Reliable. Right away I knew we found the right company to help us! She was knowledgeable, understanding, and she went out of her way to contact a technician to visit us same day! Ivan visited us right on time, was courteous and professional throughout and explained everything he was going to do. He even waited until my husband was finished his business phone call. So thoughtful and understanding. I would totally recommend Ivan and Reliable to anyone! We are very happy with their service! Thank you Ivan and Reliable! More...

G
22 August 2018

I contacted reliable carpet on Tuesday and by Thursday Dan came out to my home. He was courteous and professional and after some preliminary questions and conversation he got right to work. It was clear that he knew exactly what he was doing and I could see my sofas actually getting cleaner as I watched him work. He was in my home for approximately two and a half hours and when he left everything was meticulously tidy. I truly appreciate the work that he did. More...

C
22 August 2018

I was searching for a good cleaning service when i decided to go with reliable, from the call to the reception to Dan arriving on time to get
things going the experience was more than satisfactory. Dan was super professional and helped with the moving of stuff as well as take a liking to my dog. would recommend Dan and reliable for all your carpet cleaning needs. The time taken was great as well.Thanks
Chad (Charitha) Sirimanna
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K
30 July 2018

Ivan just completed cleaning an old couch and chair. He did an excellent job. Almost looks like new.He arrived on time and was kind and courteous.

E
30 July 2018

Good advise on cleaning our carpeted area and sofas. Excellent service in pick up, cleaning and delivery of area rug.

E
30 July 2018

Shawn just finished cleaning my couch and it looks brand new again. This is my 3rd time using Reliable Carpet & Upholstery Care and as long as my dog keeps making a mess of my couch, I'll keep using them; absolutely fantastic service! Thanks! More...

J
30 July 2018

Best rate, really great service, and my carpet looks brand new.

L
30 July 2018

We had a great experience with Reliable Carpet & Upholstery! Everyone we dealt with was extremely friendly, knowledgeable and quick to respond to questions. We needed our couch clean and Dan our technician did a wonderful job! He was a pleasure to work with. We will be using you guys again in the future, we are very happy with the job that was done. More...

S
30 July 2018

Dan provided great service. He showed up on time, was friendly and did an excellent job. This was our 2nd time using Reliable Carpets and will definitely use again in the future as needed!

K
30 July 2018

Shawn was incredibly professional, knowledgeable and friendly. Very happy with our sofa cleaning. Will definitely use services in the future.

L
30 July 2018

Had my couches and dining room chairs done yesterday, and I couldn't be more pleased. They came out beautifully. Ivan did a very thorough job, and was very friendly and professional. Highly recommended.

S
30 July 2018

found them on internet. used them once and now have my 3rd carpet going to them. I highly recommend them! got our shag carpets white as new and the service is the best I've had. They moved furniture..removed carpet and laid it and put back furniture in return. THEN the price was less than anywhere I've had to drop off and pick up. Best experience every time. More...

K
30 July 2018

Great experience, Ivan was my carpet cleaner and he did a great job. Very professional, personable and my carpet is significantly cleaner. Thank you!

C
30 July 2018

I have had two carpets picked up and cleaned by Reliable. The whole experience was excellent, from the telephone communication, pick-up organization, delivery, quality of cleaning. All the team members I had contact with (delivery was by Tsultrim) were extremely pleasant and polite. I would highly recommend them! More...

J
30 July 2018

Awesome service, Tsultrim was very nice, the carpet was clean and smelling good, felt like new again. Definitely recommend!

W
30 July 2018

What a great bunch of guys - always soo professional!

R
30 July 2018

We had Reliable Carpet come clean our steps and upstairs to rid them of our dog paw prints and some spots. The technician Ivan was friendly, on-time, and did a great job. I would recommend.

Y
30 July 2018

I had my couch cleaned for the first time. Shawn the technician was very polite, prompt and answered all of my questions. He even removed a small stain from my carpet at no charge . I would highly recommend Reliable Carpet & Upholstery Care to my friends. More...

S
30 July 2018

Ivan came on time and was very honest in telling me that certain stains on my sofa and chair would not come out. He did the best he could and I would definitely recommend Reliable Carpet.

N
30 July 2018

Pleased with results. Shawn did a great job!

B
30 July 2018

Dan did a spectacular job on my suede couches!! Amazing service!

W
30 July 2018

AMAZING!Tried this company for the first time today. Had my couch, chair, and ottoman cleaned.What made the experience a "five star" was the wonderful friendly and positive attitude of Dan! He did an amazing job!!Highly recommend this service and... Dan too! More...

C
30 July 2018

I am very happy with the results of our area rug cleaning. Our puppy had used it as his dinner plate at times, and, to my horror, as a potty training pad! So there were quite a few stains. The price was affordable and Tsultrim, our technician, was friendly and prompt. They offer a 20% discount if you drop off the rug, but we opted for pick up and delivery. I would definitely use this service again. More...

P
30 July 2018

Dan did a great job on my brothers house. He was very professional, quick and thorough. Highly recommend. Will be having him do our house next.

M
30 July 2018

Called Reliable for a reason, on time, friendly, professional and our rug looks amazing, thanks Tsultrim and Lindsay

D
30 July 2018

Dan did an excellent job in cleaning my area carpets and upholstery. He is professional and has extensive background. My carpets and furniture look brand new. Would highly recommend Reliable Carpet Care. More...

V
30 July 2018

We bought a new couch and needed to get it protected. The initial scheduling of the appointment was easy and the team was cordial. Ivan came to provide the service and he was great. Friendly, efficient and professional. Highly recommend them! Thanks! Roger and Vanessa More...

L
30 July 2018

Excellent job. Upholstery cleaner Dan that did the work was courteous & professional. Highly recommend this company.

P
22 July 2018

Dan was an excellent technician - arrived on time, was pleasant and professional to deal with, identified immediately the material and how best to perform the cleaning, and finished the job in the time allotted. Also, our couch is now looking like new again. Would recommend Reliable, specifically Dan, to family and friends. More...

W
22 July 2018

Frank arrived the day after I called to steam clean carpets in two bedrooms. He was very professional and efficient. The carpets had been neglected for some time and were quite dirty, but Frank made them look like new. I will be sure to call Reliable again. More...

M
22 July 2018

I found reliable carpet & upholstery through reviews on Yelp and decided to give them a try. Dan was the technician that took care of my microfiber couch. He showed up on time and gave me a very honest estimate. He was very clean and throughout with the couch. Every single centimeter of the couch was cleaned including the cushions. My couch had a mild cigarette smell to it before and after the cleaning, it is gone. I’m very pleased with Dan’s work and would recommend this service to anyone who’d ask. More...

P
22 July 2018

I had my area rug for several years and never had it professionally cleaned. There was an old tea stain and a newer pet stain, made worse because I attempted to clean it. Tsultrim let me know when he picked up my rug that they would try to clean the new stain using an extra cleaning service but if it was unsuccessful I wouldn't be charged. After a few weeks he called to follow up to say that the stain could not be wholly eliminated. When he arrived with it, it had definitely improved and the older tea stains were gone. Since it was on the corner we could rotate the carpet 90degrees to hide it. Tsultrim insisted on laying the carpet himself to my satisfaction. He was very helpful, prompt and professional. More...

C
22 July 2018

May 2018 - It was time once again for the spring carpet cleaning and we were very fortunate to have selected Reliable Carpet & Upholstery Care Inc Excellent work performed by the technician, Gord. He was very professional, courteous and very knowledgeable. He did a great job!!
We will definitely use Reliable again.
More...

J
22 July 2018

Reliable Carpet & Upholstery Care have been our go to carpet cleaners for years. Their service is fast and efficient. We are in the process of moving and decided to have our two area rugs
(good quality) cleaned prior to the move.Tsultrim came to pick up when he said he would, no waiting around and had them returned cleaned and wrapped when he said he would.I would highly recommend this service to anyone who requires carpet and or upholstery service.Julie C. More...

C
22 June 2018

I didn't have much hope for my old carpets. We have had them cleaned before as well as having cleaned them ourselves a couple of times. But Gord, Dave and their brand new truck and equipment made the difference. I am shocked!, these old carpets actually look new again.
From my first phone call to Reliable to the end result, I have been pleasantly surprised. I first had an area rug cleaned and it was because of the good job done that I proceeded to have the whole house carpeting cleaned. I highly recommend these guys!
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K
22 June 2018

It’s a pleasure to highly recommend this company. Nobody with a busy family should have a cream coloured couch and ours was living proof. Now it looks like new. Ivan was on time, thoughtful and very professional. He gave us excellent tips for best maintenance of our couch. There was no hard sell for any other services and he kept to the estimate. We will absolutely be using this company next year! More...

P
22 June 2018

From the first phone call, staff were friendly, professional and extremely accommodating. Our 18 year old carpet was renewed beyond our expectation - we no longer need to replace it! Thanks Dave and Gord for your exceptional service, delivered with such pride! More...

Y
22 June 2018

Our technician Dan arrived on time and knew example which products to use in order to remove our Dog oil (Bulldog) on our upholstery. He was professional and work throughout the entire stay.Great service, great technician and would recommend and use them again. More...

P
22 May 2018

We couldn’t be happier. From the first phone call to the arrival of our cleaner, everything was perfect. We heard from a friend who used Reliable and they were amazed how well this company can make miracles happen. Our cleaner was very helpful and honest, answered all our questions and when he was finished, our sectional looked like new again. I highly recommend this company and ask for Dan, he’s a fountain of knowledge. More...

L
22 May 2018

Very happy with the service and results I received from Reliable Carpet. The technician, Ivan arrived within the promised window and completed the work in an efficient manner. The carpets look great and Ivan was very courteous and professional. More...

S
22 May 2018

I used Reliable for my clients homes regularly. They are efficient, knowledgeable, courteous and ALWAYS get the job done. This time, the client had 6 dining room chairs that had been badly stained through years of children's use . "Dan the Man" arrived (as always, on time), and got them virtually spotless. He then rolled and removed two area rugs and took them offsite to be cleaned while she was moving. He delivered them directly to her new home, and they look brand new. I cannot say enough about Reliable and their team. I have never been disappointed. Lindsay who always seems to work magic with the scheduling, and in particular Dan the service technician. Be sure to ask for him - he is a miracle worker. More...

Z
22 May 2018

IVAN CLEANED MY WALL-TO-WALL CARPET IN THE LIVING/DINING ROOM.
ALL THE STAINS CAME OUT. SANITIZED.IVAN IS AN EXCEPTIONAL YOUNG MAN WHO TAKES HIS WORK
VERY SERIOUSLY. A CONSCIENTIOUS EFFORT.THANK YOU TO IVAN AND RELIABLE.
SEE YOU THIS SUMMER.DECEMBER 21/17 GORDON
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P
22 May 2018

My wife has a dust mite allergy in which it was suggested that we have a thorough clean of both of our sectional sofa & mattress. I was able to get an appointment right away in a timeframe where I didn't have to wait around all day. In fact Dan showed up right bright and early for our appointment at 9am and began his work. He provided a thorough explanation of what he was going to do, was patient in answering my questions / concerns and - most importantly - performed a thorough cleaning job. I will not hesitate to call Reliable again and will recommend them to my friends and family. Thanks very much Dan! Craig More...

B
22 May 2018

I found this company through their ad in community newspaper.I told the woman on the phone what I needed and she explained to me their minimum charge and what they would do. The service man, Shawn, called shortly before he would be arriving. He was on time and professional as he explained the process. I noticed after the carpet had dried that there was still some indication of the water stain. I called and they told me that they would have a look and see what could be done. Shawn came and sprayed the area and removed all traces of the stain.This company was very professional and concerned that the customer was happy and got what they paid for. I would highly recommend their service. Thanks to Shawn for your thorough effort and service. More...

T
22 May 2018

Originally contacted Reliable for a quote to spot clean a pet mess in our condo. The office staff not only responded to my email quickly but was able to book an appointment within a couple of days! When the technician Ivan arrived, he was personable and courteous. Very respectful of my home, pet and baby. I had asked if he was able to provide a quote to clean the all of the carpeting, rather than just a spot clean, and he was able to do so on the spot and clean the carpet same day! The price was great. I am very pleased with the outcome and will most definitely use them again for future cleanings. More...

A
22 May 2018

Very fast and easy to arrange. I called on a Monday and the cleaning took place the next day. Our couch had not been cleaned in some time and we have a pet so I was worried the odours would not come out. But the result was amazing! The couch was left smelling fresh with no chemical smell. I like that it's a safe and non-toxic way to clean the couch. The technician, Ivan, was professional, friendly and very tidy! Highly recommend their services! More...

P
22 May 2018

Appointment arrangements were timely. Dan provided excellent, courteous service. All the items were cleaned thoroughly and efficiently. Previously, I had a bad experience with another cleaning service but this time everything went smoothly. Highly recommend this service and Dan. More...

P
22 May 2018

Reliable was prompt, professional and hassle-free. Grand did an excellent job reviving my sofa. It looks like it did when I purchased it.
I am going to have it cleaned annually.
More...

P
22 May 2018

Thank you to technician, Tsultrim for above and beyond service. He explained the process, gave me options and recommendations for the 8x11 carpet that's been peed and pood by my dog. Very satisfied with the clean carpet I have now. More...

P
22 May 2018

I brought in Reliable to clean high-end furniture in a luxury rental condo. Sadly, tenants do not always take care of furniture in a rental condo, no matter how much they pay for a fabulous suite. Reliable was fast to respond, arrived on time, were polite and professional and - most important - were able to remove set-in, months-old tomatoe sauce stains from a cream fabric sofa. They also told me about how to care for more delicate upholstery. Excellent service from the first “hello” on the phone to “tubal you for your business”. More...

H
22 May 2018

What a delight to deal with this company.
From my first contact, the call was responded to quickly and courteously. I booked an appointment to have stains removed from five dining room chairs within 5 days.
The technician arrived precisely at the hour agreed to.
He explained the nature of the fabric and his treatment method. Ivan was courteous and efficient.
And the good news is that the five chairs are spotless. Le voila!!
Doesn't get much better.
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J
22 May 2018

My 5-year old area rugs were picked up and delivered on schedule (shout out to Tsultrim!) and now look practically brand new! I also had Ivan come in to clean one leather couch and a fabric arm chair and he did a wonderful job. My furniture looks rejuvenated. Thanks so much. I am very impressed with the services and highly recommend this company. More...

A
22 May 2018

I am so happy with the service I received from Reliable Carpet! They came and picked up my area rug (free pickup/delivery! ) that has gone through some foot traffic and spots no longer white. They were able to get my white shag rug so clean again! it was spotless and so fluffy! was very impressed with my technician, Tsultrium (sp?) He was incredibly professional from start to finish and his customer service was top-notch! I look forward to using your services in the future! More...

J
22 May 2018

Hi, having been through many renovations I have come to rely on Home Stars recommendations. I recently had my bedroom carpeting and sofas cleaned by Reliable and I am beyond happy with the service. Dan was on time, extremely diligent and very pleasent to deal with. I would recommend him without question. More...

M
22 May 2018

I recently had four Oriental carpets cleaned by Reliabale Carpet & Upholstery Care Inc, located at 270 Carlaw Ave. They did a fantastic job; all stains I identified were removed. I have not had such a good experience as this at two other places. At one, the carpet was damaged; at the other, carpets were returned with stains intact. Reliable gave me a 20% discount because I brought in and picked up the carpets. When picking up, I was not able to park close to their store and so a staff member carried the carpets to my car. The staff were very friendly and helpful. I will definitely continue to use this service. More...

E
22 May 2018

My family room couch and loveseat were in desperate need of a cleaning. Dan, the cleaning technician, arrived promptly and was courteous and thorough. My furniture looks brand new. All the stains and dirt were removed. Dan was very knowledgeable with more than 15 years experience. I would highly recommend him. More...

K
22 May 2018

They were very accommodating with our work schedule and bang on with the quote. Shawn was thorough, gave extra attention to stained items and organized with the clean up. Highly recommend kathy

R
22 May 2018

Two other cleaning services told me the stains could not be removed from my carpet and the stains were not removed. In comes Dan and all of the stains are gone! These people are true specialists. Dan was punctual, polite and speedy. More...

J
22 May 2018

We have some nice furniture and a little kid - not the best combination. After a stain scare, we decided to stain guard our furniture. We scheduled a weekend appointment with Relible based on reviews and were not disappointed. Dan was fantastic - arrived on time, was professional, knowledgeable and nice. He cleaned and stain guarded our stuff and also was able to clean and treat the carpet runner which was a bonus. Would not hesitate to call them again. Thanks Dan & Reliable! More...

Z
22 May 2018

Dan did an excellent job with a thorough carpet and mattress cleaning for my 1 bedroom condo, great guy too. Highly recommended. - - - - - - - -

M
22 May 2018

Dan from Reliable came by today and removed a nasty stain from my couch...sick child...need I say more. Dan was professional and an expert in his field. Although stain removal is what prompted the cleaning, I see the value in the overall process of having the cleaning done. It brightened up the look of the couch and removed dust and dirt. This will definitely be a service I repeat in the future to add to the longevity of the furniture or carpets in my home. More...

1
22 May 2018

Excellent service! On time Delivery! Excellent price for cleaning one 5 X 7 carpet and 1 5 X 5 rug. These items were collected by Tsultrim, cleaned at their company, returned to our home and re-installed on our floors by Tsultrim who provided friendly, helpful and efficient service. We would
be pleased to recommend their service to anyone at any time. We could
not be more satisfied!
Kent Bowman
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P
22 May 2018

I have 4 dogs 1 of which has accidents which left several bad pet stains plus normal wear and tear stains. A couple of months ago I had the rugs cleaned and the carpet looked just as bad as when they started and I was told by the technician to get rid of it. I almost did but since It was a good carpet tested on rhinos I decided if it can withstand rhinos it should be able to withstand my dogs. I called Reliable Carpet told them my problem and sent them pics, and while they couldn't guarantee me anything over the phone they were pretty sure they could help. Jimmy and Gord came yesterday and cleaned my carpets and they look like almost new. They removed ALL the stains, removed all the ground in dirt. They did a fantastic job. I am so glad I found them and I didn't have to abandon my carpeting, They have my repeat business from now on.
Thanks Guys
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M
22 May 2018

Excellent service!! After calling a few places I chose this one because Lindsay was so friendly and did a great job answering all my questions with a smile! !
The technician that came to the house Tsultrim, was polite, friendly and very efficient!! Great place, great price, job well done!! Thank you !!
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P
22 May 2018

Friendly, prompt service that was helpful and very informative. The service wasn’t cheap but they did a great job, removed most of the stains and protected our furniture from future spills.

C
22 May 2018

Frank did an outstanding job on our cotton-tufted headboard which got badly water-stained after recent Toronto floods. It is as white as new thanks to Frank's patience and attention to detail. You've got
a repeat customer in us! Cathy
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L
22 May 2018

This is a great company - friendly, helpful staff on the phone (Lindsey), great pickup and delivery from Tsultrim (fast, efficient and friendly) and a well done cleaning job to boot! !! Reasonably priced with fantastic service. We have been using them for a couple of years and they are very "Reliable". More...

C
22 May 2018

Dave, Gord and Jamie were friendly and helpful. Arrived on time and answered my many questions.
Fast and efficient. My cat stained carpets now look AWESOME. Would HIGHLY recommend to all my friends. Thank you so much. Exceeded my expectations. Merry Christmas to you and your families. More...

N
22 May 2018

So professional, tidy, and thorough! Dan was our technician and he was awesome. Super polite, arrived on time (right on the dot! ) and answered any questions I had. Our couch is huge and a lot of work to clean and he was very meticulous and careful handling it - he literally went over every spot with his brush. Will use their service again to get our couch cleaned once a year, and couldn't recommend them enough! More...

P
22 May 2018

Dan was out to our home to clean our carpets and sectional. His service was amazing and the couch looked brand new when he was finished. Would recommend Dan and reliable anytime! More...

M
22 May 2018

I would like to thank Tsultrim for his efficient wonderful service in getting my carpets cleaned on time and exactly as promised. He phoned me on a possible problem with one of my rugs before beginning the project. The problem was solved quickly without any worries on my part. Very pleased Will definitely use this company again More...

B
22 May 2018

I have had some very bad experiences in the past so I am so glad someone recommended calling Reliable Carpet's services!
The results were excellent and everything perfectly clean and dried in less than the regular 24 hours,when others leave it soaking wet.Stephen and Lindsay made it easy to accommodate to my schedule and I thank Dan for doing the perfect job and who courteously answered all questions I made regarding the cleaning.
I will definitively recommend your company and call again in the near future.
Thank You,
Betty W.
Toronto
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N
22 May 2018

Shawn just left after cleaning a basement mattress. My interaction with the company was great from the first phone call when asking for a quote to just now when he finished cleaning the mattress. Very professional company. Mattress is leaning against the wall now to dry out. Shawn made sure that the wet mattress is not directly touching the wall or floor and asked for old towels to protect both wall and floor which I thought was very considerate of him. I would definitely use this company again in the future and recommend to my family and friends. More...

K
22 May 2018

Gordon and David arrived at our home earlier than anticipated and got right to work. They were friendly, hard-working, and fast! I couldn’t believe how quickly they cleaned my three rooms. I would definitely recommend them. More...

J
22 May 2018

Great customer service from start to finish! We couldn't be more pleased as all the dark spots/stains came out of our beige carpet . .. it actually looks new! Thanks so much Dan. More...

P
22 May 2018

We have been using Reliable Carpet and upholstery cleaning for over 4 years.
Service is exceptional, timely and clean.
Daniel who is one of the technicians with the company comes twice a year to clean our sectional . He is very professional and thorough. We have two kids under the age of seven so needless to say that the couch gets a lot of stains and every time Daniel cleans it the couch looks brand new. I would highly recommend this company and Daniel specifically. More...

P
22 May 2018

Great work done in a timely manor , no mess , everything fully explained by Shawn and he did as he said he would . Sofa looked like new Highly recommended with regards to price and outcome

P
22 May 2018

Dave Osborne was the technician who cleaned the broadloom. He was punctual and called to let us know when he was on his way. He not only did a great job, but was very pleasant and accommodating e.g him waiting for us to move car from garageto . He even helped my husband move a piece of furniture. He explained the whole process and was more than efficient timewise. On top of all this broadloom looks GREAT More...

P
22 May 2018

This company was punctual, efficient, very personable and did a great job. I will use them again in the future for all my carpet needs and will strongly recommend them to my neighbours and friends!

M
30 July 2017

Spilled some red wine on my area rug. Tsultrim came and picked it up and took it to be cleaned. He returned it within a week and the stain is gone. Thanks!

E
30 July 2017

This is our second time employing Reliable Carpet & Upholstery Care. Their service is quick and efficient with great attention to detail. They cleaned our couch and two area rugs. Their technician Ian was knowledgeable and friendly. He helped move furniture back and was quite respectful of our home.Now if I can just keep the dog off the rugs and furniture while it dries! More...

P
30 July 2017

Area rug cleaning - Tech Tsultrim was able to pick up my area rug the same day I called about cleaning. The coffee I spilled was removed with the regular cleaning service. Tsultrim was very prompt and courteous, removing his shoes upon entering my place. My experience with Reliable was excellent. More...

C
30 July 2017

I left a voice mail with the company I used last year but got no response. After a few days I searched the internet, found Reliable Carpet Care, read their Reviews which were very favourable and then placed a call. A friendly and helpful lady returned my call within 2 hours ( my idea of Reliable ). Price was very reasonable for cleaning my carpeting + love seat & scheduling was flexible to mesh with my work schedule.The service man, Ivan, arrived promptly, was courteous and also very helpful. He first examined my love seat & his professional advise was that it would actually need dry cleaning due to the fabric ( he tested a small piece just to confirm, so we skipped that job ).The carpeting was cleaned, sanitized and stain proofed within 90 minutes, equipment packed up and bill settled ( paid by credit card but cash and cheque were other options offered ).The whole carpet area looked as new as it could, smelled very fresh & the two carpet stains had vanished! Totally great experience from a Reliable company. Great job Ivan and company. More...

J
30 July 2017

I had such a good experience with this company- on the phone, with the person who came to do the assessment, and the technician, Ivan- I cannot rate this company highly enough. Great customer service, reasonably priced and am amazing job was done. More...

C
30 July 2017

Fantastic service!!1 Had my couch cleaned this weekend and I could not ask for better service. They were there on time, friendly, quick (my couch was cleaned and drying about an hour) and best of all it was totally spotless. Even after a couple years of use by 2 humans and 2 dogs.Here's the best part. Their price was already the lowest quote I received but the cleaner told me because my couch as a bit smaller and because my back cushions don't come off he knocked $10 off the quoted fee. I recommend this company very highly. More...

D
30 July 2017

They use eco friendly cleaning products, are very nice and friendly, and offer good advice too. I learned a lot about vacuums at our last visit. Thanks!

R
30 July 2017

I can honestly say, customer service is a top priority for Reliable Carpet. My rug looks as good as new. Appreciate how engaging the owner is and the professionalism of the staff.

K
30 July 2017

Amazing service! Super friendly and knowledgeable. The real deal.

T
30 July 2017

We had our stair carpets cleaned at our office and Ivan did an amazing job. The stairs were in rough shape and he made them look like new again! Thank you for your great service!

M
30 July 2017

Very happy with the service. Even though my sofa was long overdue for a cleaning, and had some set- in stains, the technician did an excellent job. I'm more than satisfied. Thank you! More...

A
30 July 2017

I can not say enough good things about Reliable. They have an amazing team that always goes above and beyond and they take great pride in their work. They are always very friendly, professional, prompt, and do a great job. I have 2 large dogs so it is not the easiest of jobs, the carpets and sofas always look brand new after they have come to clean it. This is the 3rd time I have used them and I am always very satisfied with the end result and would highly recommend them. More...

M
30 July 2017

Ivan just finished our two couches and he did the BEST job and was super kind, efficient, lovely. This is our third time using Reliable Carpet and we are very happy!

R
30 July 2017

Reliable, and in particular, Dan did a fantastic job cleaning and restoring my light colored 3 piece sectional. The attention to detail, including the care of the space around the couch, was second to none. I had used another service provider prior and was sorely disappointed. Dan and Reliable made up for it. They are currently cleaning my area rug as well. No brainer to use them again. I contacted Reliable a 2nd time in July 2017 to do a carpet for a friend-again they were outstanding-the customer service and flexibility provided was awesome. Lindsey was fantastic to deal with-I will say it again-this place is a no brainer if you want things done right More...

F
22 May 2017

Dan was friendly, efficient and got the job done well on time as promised - thank you very much for accommodating the early weekend morning appointment as well, much appreciated!

B
22 May 2017

I decided to get my carpets cleaned at the beginning of the week, and was able to get scheduled in within four days. Ivan arrived on time and worked quickly to make my light carpets look good. He explained what he was doing, made suggestions to keep the carpets looking cleaner and was very pleasant. Once again, Reliable Carpet Care was.....reliable. More...

P
22 May 2017

I work for a high end auto dealership in Toronto and know what 5 star service truly is.
This is probably one of the best companies I have dealt with in a long time and their technician Dan is a tribute to their organization.
We have a white fabric love seat, large chair with matching ottoman and...5 grandchildren. Needless to say with 15 people for diner every two weeks and lots of chocolaty deserts the furniture has taken a beating.
Reliable gave us a quote and Dan came out to do his magic. However, a few days after the job was done the brilliant white now showed a few spots that were either tougher to see or just hidden in the poor room lighting. We called the company back and within a week, Dan was back, set up his cleaning equipment again and with a huge smile on his face touched up with no extra charge.
Left the room spotless and my wife with a huge grin on her face.
Thank you Dan and Thank you reliable.
More...

P
22 May 2017

Excellent service. Dan our technician was very professional and friendly. He did a great job on our furniture and was respectful of our home. Dan provided helpful direction on how to care for our furniture and recommended future services. Highly recommend Dan and Reliable. More...

H
22 May 2017

Dan came by yesterday to clean our upstairs carpet and our family room sofa which is upholstered in ultrasuede. He did a great job on our carpet, but we were just thrilled with his work on our sofa! After so many years of use, we thought it could never look so clean again - other cleaning companies who've cleaned it in the past came nowhere near as close. The difference was obviously the care and effort Dan put into the job.
We will definitely go with Reliable again and would recommend them to others.
More...

A
22 May 2017

Sandro from Reliable Carpet Care was on-time, friendly and efficient. He did a great job on our (very soiled) wall-to-wall carpet, including three sets of stairs, and also cleaned area rugs in two rooms. Definitely recommended.

P
22 May 2017

Dan came to clean my upholstery. He was very efficient and professional. I was delighted with the results. He is an excellent representative for your company.
Thank you for the wonderful work!

A
22 May 2017

We had a our couch - which had a ridiculous number of stains on it from our children - cleaned by Reliable. Ivan was courteous, knowledgeable, and most important of all - very good at his job. Hire this company if you need carpets or expensive furniture cleaned professionally. More...

F
22 May 2017

We had an armchair and loveseat that were dirty; particularly the loveseat as it is 'owned' by our golden retriever. Today, Shawn from Reliable came and he provided the most awesome service. He was very friendly, extremely knowledgeable and very respectful of our home. He meticulously cleaned the furniture and we couldn't believe the difference. And when the bill was presented, there were no surprises as Shawn had explained the services and costs up front. We would highly recommend Shawn and Reliable Carpet More...

M
22 May 2017

Shawn did a great job on our living room furniture. He was on time and tidy and very nice to deal with. Our cream coloured furniture is cream coloured again! Thanks so much!

P
22 May 2017

Our two staircases, basement carpet, and sofa are like new now! Reliable Carpet did a fantastic job, and even got some tough stains out. Took their time and great results!

P
22 May 2017

Highly recommend. Professional, quality service. Called previous cleaner who didn't return three (!) calls so then found Reliable. Took my call and scheduled the cleaning for two days later. Arrived on time and sofa looks excellent. Quick dry too. Ask for Ivan as he is professional, very knowledgeable and provides excellent service. More...

J
22 May 2017

Ivan was great and very respectable of our home and space. He worked diligently and our filthy, filthy couch was restored! We expected less results and were super surprised at how wonderful our couch which has had a long life appears now. Thank you Reliable. More...

W
22 May 2017

I contacted Reliable on Wednesday and they were able to fit me in for Friday at noon. Frank called around 11 and said he was available to come then if I was, I said sure. Frank was very pleasant and did a fantastic job cleaning my Sofa, Love seat and 4 throw pillows. I live right downtown in Toronto and the dust from all the construction is unbelievable and I was shocked to see how dirty the water was. Frank also gave me some great advice about getting stains out and when I should re-apply the Ultra Guard, fabric protector. I would highly recommend this company and will be calling them again when needed. More...

L
22 May 2017

I would highly recommend this company. I have light beige upholstery that was extremely dirty. I really did not think it would come clean . Dan, my technician, did a fabulous job. Thank you so much for a great cleaning. More...

U
22 May 2017

Dan cleaned my ivory chesterfield and 2 armchairs on Jul 11th, 2017. He was prompt, Knowledgeable, completely professional, competent, friendly, Informative. He made my furniture look new again. I would highly recommend his services to all. If I need carpets cleaned or upholstery cleaned I will definitely use this company again. Thanks for a wonderful, efficient job DAN.
Carol Murphy
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N
22 May 2017

I was looking for a reliable company to clean my Barrymore furniture’s. I hired this company based on the home stars reviews and was not disappointed. I was a little bit nervous at first; however, after talking to Dan I knew that I was in good hand. Dan has been in the business for over 19 years and knows his fabrics and cleaning products. My furniture now looks like the day I have bought them. One of the sofas had some make up stain and Dan uses his “magic cleaning potion” and made it disappear. I also had a very expensive wool carpet that was very dirty that has been restored to its former glory. I highly recommend this company and especially Dan. I just want to say thank you for making my furniture like brand new again! More...

P
22 May 2017

I telephoned Reliable Carpet on Monday.
On Wednesday, today, the service man came and cleaned my sofa and chairs. He removed stains and left the furniture looking new. I am very pleased with the service and the serviceman was very nice. I asked him to go to my son's house and clean their sofa, when he has time - I was so pleased.I will definitely use them again. More...

P
22 May 2017

Very happy with the quick and efficient services from Reliable staff, with booking (I was very last minute) and also with the technician. It was a brutally hot day, he was very polite and got on the work without interruption. Highly recommend them. Also really great to use a local company. More...

P
22 May 2017

Dave and Jamie are awesome; our carpet was quite a mess and they made it look brand new. They were efficient and very personable.
Many thanks for all of your hard work!
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A
22 May 2017

Recently my dog got sprayed by a skunk and the odor was on three family heirloom rugs. I didn't want to throw out the rugs so I did a Google search and found Reliable Carpet. I'm so glad I found them because they did a fantastic job cleaning and deodorizing the rugs as well as steam cleaning my upholstered furniture. Everything looks new and fresh. They were also really prompt with replying to my emails and getting the job done within the time they specified. More...

S
30 July 2016

Fantastic service - and calibre of cleaning was excellent.

J
30 July 2016

My carpet hadn't been cleaned for 4 years and was REALLY dirty/grimy.... it looks BRAND NEW!! Tsultrim was also a great technician - courteous and even helped me out with moving my foosball table. Thanks Tsultrim!

M
30 July 2016

Last week I emailed a few of my work colleagues with a request for a recommendation for carpet/upholstery cleaning - no one gave me one – so…. I ventured out on my own to find a company. While searching the internet I came across Reliable Carpet Cleaning – they had good reviews on Homestars, have professional accreditation and their pricing is very reasonable so I thought - why not try them out. Well, I must tell you, their work is spectacular. Our much neglected and abused family room broadloom looks like brand new and my son’s bedroom, which has had its share of pizza, pop and who knows what else embedded in it looks fantastic, as does the upholstery. I will be recommending them to whenever, wherever and engaging their services from now on! More...

T
30 July 2016

Fast and good service. I called about pet stains removal on my fairly new carpet. Came within the hour and had a special enzyme treatment to remove the smell. Looks brand new and doesn't smell like pets!! More...

S
30 July 2016

I had a great first experience with Reliable and would recommend them to all. The service tech Dan was very polite and professional. He did a great job treating the fabrics on our couch, all stains and odors were removed. More...

G
30 July 2016

Thank you! Just had our couch and chairs cleaned by Frank. He was knowledgeable, courteous and took his time to clean our furniture. I can strongly recommend them and I am sure next time when such service is required, I will go back to them. Steve and team, thanks again! More...

J
30 July 2016

Called a half hour before the appointment, arrived on time, friendly and experienced. And - the carpets look amazing. Reasonably priced and they do upholstery as well. Customer service as it should be.

C
22 May 2016

Steven, Lindsay and the entire crew at Reliable were knowledgeable, courteous and very progressional. They expertly cleaned some wall-to-wall carpeting and did a remarkable job at cleaning and repairing several older fine rugs. I was thrilled with the results. Would definitely use them again! More...

R
22 May 2016

Terrific work, very reasonable price, prompt and speedy.
We had Reliable in to give our living room couch a refresh and also to clean the basement broadloom, which had suffered under the onslaught of an old, rather barfy cat. Great results on both. Highly recommended! More...

D
22 May 2016

I had been cleaning our 15 year old carpet with a small , inexpensive unit for years and thought I did well. I decided to have Reliable come in. Dan did an excellent job reviving our carpet much better than my do-it-yourself method. Thank You! More...

D
22 May 2016

We had a situation where there was a lot of blood in a hallway in our house. We made an appointment with Reliable. They showed up right on time and did a terrific job cleaning out the stains. Their representative Sandro was very polite and professional. I was extremely impressed by the service. More...

B
22 May 2016

We called Reliable based on Homestars rating. The technician arrived on time, and cleaned two very dirty couches. More than exceeded expectations. He was very professional and courteous. We will use them again. More...

R
22 May 2016

We're really happy with the awesome service provided by this company through Dan Sallemi. His professional and courteous approach was really appreciated. An excellent job was done with our sofa's that we've had for 10 years and having 3 small children were in a need of a good cleaning . Thanks Dan and company, we definitely recommend you to everybody! More...

N
22 May 2016

From the second Dan showed up we knew we had choosen the right man for the job. He was fast, efficient, courteous and very helpful. You couldn't ask for anymore. Dan's the Man. Ask for him by name. We did, and we were not disappointed. You won't be either. :) More...

K
22 May 2016

Dan was an exceptional young man who made this necessary job a pleasure. Hé is knowledgeable and shared détails of his assessment of the fabric and materials accurately. He worked hard and the result was amazing - we couldn't believe the results. Thank you again to DAN who we will request for other jobs of this nature! More...

T
22 May 2016

I needed my polyester sofa cleaned and Dan did an amazing job and it only took an hour (the time estimate was 1 hr to 1 1/2 hrs). He was patient when answering my questions or concerns, had smile on his face at all times, proud of his work, professional and did not leave a mess. I would use this company again and I would recommend Dan. More...

K
22 May 2016

Dan did an amazing job cleaning my couch. I'm embarrassed to say that my couch was pretty disgusting after four years of heavy use and a few accidents by our Chihuahua. He was incredibly hard working and professional. The couch looks brand new. More...

A
22 May 2016

Ivan worked effectively and efficiently to steam clean our sofa, love seat and two wing chairs. He also cleaned a set of carpeted stairs. The results were excellent. We were amazed at the removal of very old stains from our off white furniture. Ivan was very pleasant and consulted with us extensively. We recommend him and Reliable most highly and without reservation. More...

D
22 May 2016

A great and easy experience from start to finish. Dan arrived on time and was happy to tackle our soiled and badly stained sofa. He said he would do his best and has far exceeded our expectations. Our 12 year old sofa looks almost new, and our carpet/rugs look fantastic. I will definitely be using them again in the future! More...

A
22 May 2016

Needed my carpets cleaned in a hurry as we were putting our house on the market. Reliable Carpets was able to fit an appointment in quickly. Dan came and cleaned the carpet runner and the carpet in the basement. He was very polite and knowledgeable. The carpets looked brand new and he even left me some shoe protectors to walk on the carpet after it was still wet. I had a great experience, I will definitely use Dan to clean the carpets in our new place. Great service for a great price. More...

J
22 May 2016

Dan cleaned my wall-to-wall carpet and my light coloured couch, which showed many stains and evidence of use! He was there on time, was very professional and both the carpet and the couch look great. Excellent service!

V
22 May 2016

Frank at Reliable was wonderful. Called ahead of time to let us know precisely when he would arrive. Friendly, professional service provided. Steve's original quote was accurate. We are very happy with the results; especially the stairs and landings which turned out cleaner then we expected. We highly recommend Reliable Carpet. More...

R
22 May 2016

Our beige sectional sofa had become quite dull, grubby with a couple of food stains on it. We were skeptical as to whether it could be cleaned or if we should invest in a new one. We definitely made the right choice in going with the cleaning, thanks to the great job from Dan at Reliable. The sofa looks brand new. Dan also sanitized the sofa when he noticed we had a dog, and cleaned the ottoman also - both of which were not in the original quote and not additionally charged for. Great job, friendly service, highly recommended. I just regret not doing before and after photos... More...

H
22 May 2016

I choose Reliable Carpet bacause on their on-line excellent rating. The receptionist was flexible about the pickup and delivery times. They asked me take a photo of the manufactures label and carpet to send to them and an estimate was established. I found the quote was reasonable. The quote did not change on delivery. Two friendly guys took the carpet away and with days, the same guys returned the carpet..looking like new! I would not hesitate to use them again or reccommend them to anyone! More...

B
22 May 2016

Fast and excellent. Will use them again. Dan was great and knowledgeable - taught us about what products we should be using to clean up spills and that we were using products that were likely to set the stains in. Renewed our bedroom carpets so we no longer feel like we should replace them. More...

J
22 May 2016

If you care about your carpets, fabrics and furniture, please hire this wonderful company and ask for DAN! Caring, friendly, courteous, thorough and just an overall wonderful job from start to finish. Dan knows his fabrics better than a tailor! He cares about what he does and the quality of the job so when he leaves, you are very happy. Cannot recommend this company with higher praise. In this day and age, quality and RELIABLE service and care is hard to come by. This company offers it all. More...

D
22 May 2016

I called RCC to clean my 4 seater sectional that was in pretty rough shape. I've actually been contemplating getting a new one. I figured I would get it professionally cleaned first, to see if I can hold off buying something new. RCC was able to send out Dan within 3 days. He was very courteous, friendly and professional. I was impressed that he used drop cloths around the sectional and he was very mindful of my hardwood floors. My sectional has a lot of parts (numerous cushions and removable seats), and Dan was extremely thorough, deep cleaning every square inch of fabric. My sectional looks and smells brand new!!! I plan on using Reliable Carpet Care (specifically Dan), again next year. Thanks guys! More...

S
30 July 2015

I dealt with Will and Stephen over email, and they were the most responsive and helpful company that replied to me with an estimate. Their estimate was in line with the rest of the industry, so I booked them to clean and stain guard a couch and carpet at my business. The technician who arrived, Dan, was extremely professional. He identified the materials and what would best clean and protect them, and was very conscious of minimizing his impact on our business as he worked. The couch and carpet came out looking better than I imagined was possible, and it was truly a pleasure dealing with Dan. My whole experience with the company was smooth and professional. More...

R
30 July 2015

Just had our very dirty, dog- hair covered wool rug cleaned and I am SO happy with the results. I never write reviews but felt inclined this time because they did an amazing job!

L
30 July 2015

Professional, nice, above an beyond! I was originally going to use another service but they stopped communicating with me so I Googled carpet cleaning in Toronto and Reliable came up. The carpet they cleaned was pretty old and now it looks and smells way better, they did a really great job! I highly recommend them. More...

M
30 July 2015

Had our two couches cleaned today. The service was fast, efficient, and just as reliable as advertised. The associate was pleasant and courteous and did an outstanding job on our furniture. We look forward to using them again! More...

R
22 May 2015

Frank did an amazing job getting out a bunch of water stains and overall dirty patches from a white fabric couch that's been sitting uncleaned in my condo for four years now. Colour-wise, it looks almost new! I'll definitely make this an annual cleaning, as per Frank's recommendation. More...

J
22 May 2015

Who knew that upholstery and carpeting could look like new again? Thanks to Sandro and Steve and secty. for great service which made me like my furnishings all over again.

S
22 May 2015

This is the second time I have used Reliable Carpet and I have recommended them to friends as well. I will use them again for sure. You should see how great my white carpet looks - it look brand new! Thank you again, Reliable! More...

D
22 May 2015

Reliable came to Mississauga to pick up my Indian carpet even though they do not normally service this area which was fantastic. They did a thorough job of cleaning at a reasonable price -the colours in the wool look vibrant now. The carpet was delivered to us promptly as well. More...

L
22 May 2015

After several do it yourself attempts our furniture was looking a bit desperate. As a last resort we contacted Reliable Carpet & Upholstery to see if they could clean our couch and chair. Sandro arrived on time looked over the job to be done and indicated he should be able to bring it back. Bring it back he did both the couch and chair look amazing and the work far exceeded our expectations. Many thanks!!! More...

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