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Regency Law

Crawley

(13)
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Tenant Eviction Services for landlords

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Reviews (13)

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4.5/5

13 customer reviews

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25 May 2020

DO NOT USE!!!


I used Regency Law to issue a Section 8 notice to my tenants. During the initial call I explained to Adam the situation with my property manager and tenants and explained that I was still waiting for a copy of the tenancy agreement for the full names of my tenants. They asked if I had any other copies and I provided them with the agreement from my PREVIOUS tenants and explained to Adam & Jhenny that it was for the previous tenants.
They sent me a draft copy of the Section 8 which contained the wrong information. I called and emailed to explain to Jhenny that this was incorrect and it needed to be amended before being sent. I also requested that no copies where sent to my property manager. Jhenny confirmed with me that the names would be changed and also confirmed that no copies would be sent to the property manager.

The following day I received a call from my property manager informing me that he had a copy of the section 8 notice and the names on the paperwork were incorrect. I emailed Jhenny to get to the bottom of this and was assured by her that the correct names were sent and it had not been sent to the property manager. I asked her to call me on the Monday as the incorrect documents were sent out containing the wrong information and I had confirmation of this from my property manager.

There was no further communication from anyone and I called the following Wednesday to ascertain what had happened. I spoke to Adam who was not helpful in the slightest and expressed my concern over the competency to complete the simplest of tasks. He said he would call me back with an explanation as to what happened, I never heard from him. He sent me an email offering me money off should I need to proceed to the eviction process. However due to the incompetency of the company i no longer have faith in the services they offer.
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18 April 2019

Brilliant service from Adam, served notice and the tenant left after 2 weeks.

Reviewed on Google Maps

18 April 2019

Helped me so much, thank you for going through each step by step. Will recommend your team to anyone who has a nightmare tenant. Thank you again

Reviewed on Google Maps

19 March 2019

PLEASE DO NOT USE THIS COMPANY - THEY COMPUSLIVE LIARS, THEY TAKE YOUR MONEY AND LIE.6 WEEKS AFTER NOTICE EXPIRING THEY DIDNT FILE A CLAIM TO THE COURTS FOR POSSESION. INSTEAD LIED THAT THE COURTS HAVE BACK LOG.I SPOKE TO THE COURT DIRECTLY AND THEY ADVISED THEY DO NOT HAVE BACK AND NEVER RECIEVED ANYTHING. THEY CONTINUTED TO LIE TO ME SO HAD TO INSTRUCT AND OFFICIAL SOLICTOR. WASTED MY TIME, LIE AFTER LIE. THEY DO NOT EXPLAIN ANYTHING, JUST TAKE UR MONEY AND GO AWOL UNLESS U CHASE THEM. I WILL BE REPORTING THEM TO SOLICITORS ASSOCIATION AND IN THE PROCESS OF GETTING THEM NAME AND SHAMED IN PAPERS. PLEASE AVOID More...

18 May 2018

I sincerely like to applaud Regency Law for all the help they provided in evicting our tenant who was in rent arrearsThe whole rent arrears and tenant eviction is stressful which usually takes around three months before you realise you need to go to court to evict your tenant and for first time owners like us this was way too much to digest but when we approached Regency Law they gave us all the information and were very approachable. They are extremely professional and very prompt in replying to any queries. I cant single out one person in the team who helped as we kept getting the same service/help from the whole team of people who work at Regency Law. The cost is also very reasonable too.Many thanks again and we don’t wish to see a family or friend to go through tenant eviction but in case we do we will definitely recommend Regency Law. More...

Reviewed on Google Maps

18 May 2018

Absolutely brilliant end to end service. Thoroughly knowledgeable and kept me informed throughout the process.

Reviewed on Google Maps

18 May 2018

Would highly recommend the team at Regency Law,always answered all my questions and the tenant left just by them serving notice on our behalf. Great result!! Thank you.

Reviewed on Google Maps

18 May 2018

Thank you Adam and your team for helping me get possession of my property once again. Counsel at court was excellent and got the order against this tricky nightmare tenant. Thank you once again. Have recommended you to friends. More...

Reviewed on Google Maps

18 May 2018

I’ve never had problems with tenants not paying before so it was all new to me. I found Regency Law in a google search and contacted them for advice. They were quick to respond, very professional and efficient. I was guided through the process and felt confident about the advice I was given as it was clearly and logically explained to me. Once I had discussed it, I decided upon the type of eviction notice for this particular situation and once the details were provided to Regency Law, they drafted the notice, sent it to me for review and it was issued next day. It was an excellent service and very good value. Unbeatable. The tenant contacted me to confirm the date she would vacate and she did. I am so pleased. I hope I do not need to evict any other tenants but if I find myself in this situation again I will definitely contact Regency Law to manage it for me. More...

Reviewed on Google Maps

6 April 2018

I used Regency Law to evict a DSS tenant, which is always difficult but with there help the Judge sided with me the Landlord. Brilliant service.

Reviewed on Google Maps

24 August 2017

My experience of dealing with Regency Law has been fantastic. Very professional and knowledgable, a real pleasure to deal with. Would highly recommend this company More...

Reviewed on Google Maps

13 June 2017

Thank you so much to your amazing team!!
Especially Ali & Zoe whom dealt with my case extremely well.

They Kept me updated throughout and I now have back my property.

Thank you for all your knowledge and efficiency.

110% Recommend
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13 June 2017

Efficient and professional service

Thank you for all you help ,answering all my questions and keeping my mind at ease.

Mostly thank you for gaining me possession of my property.
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