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Rees & Associates Property Management Ltd

Stow cum Quy, Cambridgeshire

(19)
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Reviews (19)

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5/5

19 customer reviews

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3 December 2019

Rented under RMR (or Rees Associates as they were at the time) for 3 straight years in Cambridge, and have nothing but good words for them. Professional, dependable, honest people, who were always quick to respond to any issues and had them sorted with zero fuss to us as tenants. They even went through a full corporate merger without any complications to their clients! All fees were clearly explained upfront, no nasty surprises, and all costs were both reasonable and justified. At no point did we feel like we were 'just a source of money' to them, they went out of their way to make sure we were happy in our home and in our contract. Can thoroughly recommend them to anyone looking to rent short or long term in their properties. More...

Reviewed on Google Maps

8 November 2019

Cannot recommend more highly- a truly excellent team in both sales and lettings. Efficient, personable and always happy to go the extra mile.

Reviewed on Google Maps

31 July 2019

Rees and Associates have been an absolute pleasure to have as a management property team since they became the property team on behalf on my landlords. From the first day to my last they all have been amazing nothing has been any bother or trouble for them when i needed them even in the middle of the night for the fire alarm code. William you and all your team are superb in every aspect so so freindly and helpful and very very efficiant it was an absolute pleasure being a tennant with you all and wish you all the best and further success in your years to come and if my situation was ever to change i wouldnt hesitate to contact you to become your tennant once again. Keep up the amazing work that you all do as a property management team if i could give you more stars i would More...

Reviewed on Google Maps

8 May 2019

Best letting agency ever! Always available, patient and quick in replying to my requests. Definitely recommended!

Reviewed on Google Maps

8 May 2019

Rees people are Professionals, they were always available for any help related to the property. They have Well maintained houses. Check in and checkouts were smooth. Returned advance on time.Suggestions:Vacuum cleaner was not available at the property, would have been better to have one commonInternet can also be included More...

Reviewed on Google Maps

8 February 2019

Tenant for 3 years, no issues and always quick to resolve any problems

Reviewed on Google Maps

8 July 2018

Very helpful and friendly staff. Quick and efficient with very good communication. Having dealt with several cowboy Estate agents recently; these were the best by and far.

Reviewed on Google Maps

8 July 2018

I rented through this company for two years and have had only positive experiences. The staff are always professional and very prompt in answering any queries I had as a tenant and a great deal of helpful information was provided to us to ensure we had good knowledge of the properties we stayed in. Staff were very quick in sorting any issues we had in the property and no issues in regards to return of deposits. Would definitely recommend. More...

Reviewed on Google Maps

8 July 2018

We have been working with Rees & Associates for the past 5 years and nothing has been too much trouble. Not living in the area has meant that we have relied on Bill and his team a great deal to look after our investments and will always recommend their services.

Reviewed on Google Maps

8 July 2017

I rented a property managed by Rees and Associates and was very happy with the service they provided. They dealt with any maintenance issues promptly and were always professional and polite in handling all aspects of the management of the property.

Reviewed on Google Maps

8 July 2017

I have rented a property with Rees & Associates since February 2103. Very happy with how everything has gone - I got immediate (and professional) responses whenever I had any issues, and they never were intrusive t other times. Friendly service too. I would recommend. More...

Reviewed on Google Maps

8 July 2017

We have been renting a property with Rees & Associates for the last 3+ years and our experience so far is overwhelmingly positive. Their service is 100% professional, their staff is very effective, polite and helpful whenever we have an issue or question about the property and their responsiveness is immediate. What else could anyone ask from a property management company? We highly recommend them. More...

Reviewed on Google Maps

8 July 2017

I had a very positive experience with Rees & Associates during my 3 years and 3 months of tenancy. The communication has been always smooth and efficient, and the staff proved very kind and helpful with all the matters I had. The apartment is beautiful, perfectly located and in a great position in the Mill Road area, close to pubs and shops. The check-out procedure has been easy and I received my Tenancy Deposit back in few hours. I would use R&A again if I will come back to Cambridge. More...

Reviewed on Google Maps

8 July 2017

I have been renting a property with Rees & Associates for the 7 years and the experience has been excellent. The staff is very supportive and kind. They are always available when I need some help to have appliances repaired or things fixed in the property! I highly recommend them. More...

Reviewed on Google Maps

8 July 2016

As a landlord with Rees & Associates Property Management, I would like to comment on the service they have provided me with over the past 5 years for my Cambridge properties. I have found them to be a very engaging and professional company to do business with. They provide me with very prompt and accurate monthly statements, and visit the rental properties on a regular basis. I noticed a review on this site was made by one of my tenants with disparaging comments about Rees & Associates that I would wish to respond to. She stated that after her initial 6-month tenancy, the rent was due to rise by £50 per month. This was simply not the case. Indeed she had been provided with a discount of £45 per month for the initial 6-month period due to a quiet period thus saving herself £270 in total. Furthermore, her rent thereafter, which she had been made aware of from the outset, was to revert to the normal monthly rent being paid by her fellow tenants for rooms that were comparable with her own. The normal rent had also been frozen for 2015 at 2014 rates! Her room was left with dust on the wooden window blinds, ceiling light shade, skirting boards and carpet. When a room is first offered to a tenant in good condition and in a clean and tidy state, it is not unreasonable I feel for the management company to expect to find the same when a tenant departs. I have no hesitation in highly recommending the services of Rees & Associates to landlords and tenants alike. More...

Reviewed on Google Maps

8 July 2016

We had no problems at all with Rees and they were only more than helpful with any issues that we had. We even managed (all four of us) to lock ourselves out of the house and they drove our keys over. Mr Rees himself was very friendly and the house we were staying in was due to undergo renovation.. He asked us how much we thought they should charge for rent as he wanted to be fair to the new tenants. Everyone at the agency seemed friendly enough and we didn't have any deductions at the end of our tenancy. I think if you're fair to them and you're realistic with your expectations (we were living in an old house), they will be fair to you.. We tried our best to resolve issues by ourselves and if we couldn't, and we explained.. They were only more than happy to help. We were organised and took pictures of everything when we moved in and went through the inventory with a fine tooth comb so that if we did have any issues with deposits we had a leg to stand on. Yes there are charges, but I'm sure there are with other agencies and they are in the contract. Again, I can't speak on behalf of anyone else but I know that my housemates and I were more than happy with the service provided by Rees. More...

Reviewed on Google Maps

8 July 2016

As a tenant, I have been impressed by the services that Rees and Associates provide. The staff are incredibly professional and reliable and really care about their clients. They have dealt with any issues that have raised in the past in a swift, professional and helpful manner. Thank you. More...

Reviewed on Google Maps

8 July 2016

Very good landlords, was with them when I was a student and a professional, very fair and understand that rooms and properties are subject to general wear and tear, and don't charge for this. Very friendly staff and helpful with any issues you have and more importantly fix reported issues quickly. Would recommend these landlords and hope to have the pleasure of using them again. More...

Reviewed on Google Maps

8 July 2016

Hello All,I stayed in a property which was managed by Rees and Associates. They are one of the good and best agents I have experienced. Any issue reported was handled on time and with integrity. Mr Rees was the main contact who I used to deal with and he was very professional, respectful and honest. If i had another opportunity I will never mind to stay in any property which is managed by Rees and Associates.Thank you Mr Rees.RegardsMr I Paul More...

Reviewed on Google Maps