Redroute Buses

Lovely people and always helpful

Reviewed on Google Maps

Without doubt the best bus (and classic bus) hire company that my film production company has used in the UK. Fair prices and brilliant service. Have never let us down. A great company which we can rely upon with some of the best presented classic buses in the world. Thank you Red Route! P.S. After such outstanding service I was surprised to see one or two bad reviews - however I have since seen almost identically worded reviews against other bus companies and can only presume they must be fake. More...

Reviewed on Google Maps

Made our wedding day extra special..... brilliant service....

Reviewed on Google Maps

I got married in May and hired Redroute buses to transport wedding guests from the church to the reception venue.

With 5 minutes before the agreed collection time (I was surprised they hadn't arrived a little earlier to be honest), and with my guests waiting outside the church, I received a phone call from the driver saying he was held up in traffic and was going to be 20+ minutes late. We handed out food and drink to the guests while we waited and after 15 minutes received another call saying they'd be 45+ minutes late and they wanted to cancel the trip.

That's easy for them to say but we had 70 guests (many visiting from abroad, some elderly people etc.) standing on the street with no transport to the next venue which had a very strict arrival time. In the end we arranged taxis for some and underground transport for the others, not the most glamorous way to travel in high heels, hats etc. but we arrived eventually.

The bus company caused major stress on the day, they should have informed us they'd be late well before the pickup time so we could have made new plans.
On contacting them to arrange a refund they then attempted to blackmail me by saying they'd only offer a refund if I didn't post a bad review of them anywhere. Needless to say a phone call to trading standards and citizens advice saved me.

Avoid this company at all costs, they cannot be trusted with any important events and are unprofessional and difficult to deal with. More...

We hired an old routemaster bus for our wedding. Good price, on time, and the guys were friendly and considerate. The driver contacted us next day to tell us a bag was left on the bus with cards and iPhone still there. They were really helpful in trying to locate the owner and return it. More...

Reviewed on Google Maps