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Randall Orchard Crossing Animal Hospital logo
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Randall Orchard Crossing Animal Hospital

North Aurora

(40)
Randall Orchard Crossing Animal Hospital logo
R

Randall Orchard Crossing Animal Hospital

North Aurora

(40)

Reviews (40)

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Christine Crain Sledden

25 September 2019

The staff is kind and very helpful! I had just brought my dogs to the dog park. They were playing and Stormy slammed into a tree. I called the vet right away. they got us in and checked her out. Stormy is resting comfortably now. More...

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Beth Caprata Moore

9 August 2019

Dr. McCarthy and staff are fantastic! Their hours work with my schedule, too!

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Katie J.

25 June 2019

Our vet was awesome with our cat Jax! He normally HATES going to the vet. He's always very sweet and friendly and outgoing but at the vet he hisses and growls and has very displeasing body language. But this past vet visit he was actually starting to come around by the time we were about to leave, only hissed once, and seldomly growled- that is a HIGE difference compared to other vet visits! The vet did great not touching him too much- or bulking her care so that she didn't have to go back and do something else. You could tell she had a lot of experience with cats! They also have a separate cat room, which I think helped some of his anxiety or sensory overload. Great facility! We will definitely be coming back next time Jax needs a check up! More...

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Kathy Chapski

21 June 2019

I've brought several of my own pets and a few fosters here and have had the best of care. And when it comes to have a pet euthanized they are nothing but compassionate. Laura does the most beautiful paw prints in memory of our cats.♥️ More...

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Sarah Redding

3 April 2019

Everyone at ROCAH is so so amazing! The love and passion they have for the animals in their care is very evident. We lost both our pups this year and the love and care we received from the Doctors and staff during such a difficult time was above and beyond. You become apart of the family at ROCAH, and we are truly grateful for all they have done for our pups and for us. We will miss you, ROCAH!! ♥️ More...

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Anton M.

9 March 2019

Great place to take your pet! Staff is super kind, knowledgeable and helpful answering questions that you might have. Highly recommend this place.

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Amanda A.

7 March 2019

It was our first time coming here with our new rescue, Presley. Everyone was more than welcoming once we arrived. Dr. Jenna McCarthy answered all of our questions and took her time answering them - she is very knowledgeable! Presley warmed up to her, which is a huge plus. We will defiantly be back for future visits. I am so glad this facility is right down the street from us!! More...

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R M.

24 December 2018

Dr. McCarthy and staff at Randall Orchard have taken excellent care of my dog Ruby -- from routine exams, regular shots, dental cleaning and surgery for a tissue biopsy they have taken wonderful care of her.  Dr. McCarthy even recommended a new diet for Ruby last year that has kept her free of the GI issues she was experiencing.  You know your pet is well cared for when they are excited to return to the office! More...

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Alysha Mitchell Banks

22 October 2018

Office staff is amazing and so friendly. My puppy was very nervous about her visit and they were so sweet to her. Unbeatable pricing!

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Katy Lynn

21 October 2018

Every time I’ve taken my cat to the vet, I’ve always received the best care possible while being met with outstanding customer service. The last time was especially exceptional as we were going through a very hard time with our dog and had come to the point that we needed to say goodbye; our local vet had told us they didn’t have the time either that day or the following and we were starting to panic about options because we knew he was suffering and he needed to go that day. I thought of Randall Orchard Crossing Animal Hospital and called immediately. They staff were extreme understanding and assured me they would have plenty of time to help us through this painful transition. From when we walked in the door, Ashley and Dr. McCarthy were so unbelievably patient and comforting and truly helped ease us as best they could. The staff are so thoughtful are caring they even sent us a sympathy card with messages from each of the staff members expressing their condolences. I would highly recommend them if you’re looking for a wonderful place to take your animals. Thank you so much for your work and helping us through such a difficult time More...

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Roland Keating

5 September 2018

We take all of our foster dogs to Randall Orchard Crossing. They are always very professional and efficient with a level of personal service you just don’t get from a large clinic. I highly recommend them.

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Lindsey M.

26 August 2018

I've been going here for almost a year. I take both my mini dachshund and cat here. The prices here are much more reasonable than all the other vets I've tried. My cat is super mean towards strangers, and they're super patient and kind with getting my cat his shots. I plan on sticking with this vet, they're wonderful! More...

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Alejandra Fuentes

20 July 2018

Dr. Julia and all of the staff are hands down the best! They are all very caring. Dr. gave me 3 alternatives for my cat's medication. VERY AFFORDABLE CARE and they provided EXCELLENT care. I found my 4 cats new clinic. Thank you again. More...

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Carla Marie

29 June 2018

As I write this today grieving the sweetest dog that ever owned me in my life, my Snow White Labrador retriever, I can honestly say hands down this Veterinarian’s office (doctors and entire staff) are truly compassionate, animal loving people. I know with certainty that they are. Both vets are truly knowledgeable and great to deal with but Dr. McCarthy has been my vet over the past several years so obviously I know her more. She saved my sweet boy’s life in 2016 when she discovered he had Blastomycosis which is a deadly disease dogs can pick up from soil. It was a 6 month battle, and at times grim...but with all our love and care he survived. Most people elect to put their dogs down when they have this disease because it’s costly (well into the thousands) and very hard to cure. In May of 2018 we discovered my dog had Lymphoma. He was close to ten. I cannot express how bad it hurts. This sweet boy grew up with my own boys and was an equal part of our family. We just put him down June 19, 2018. It was the worst day of my life. There was no way I wasn’t going to hold my best friend until his last breath. It was the toughest day of my life. Dr. McCarthy and Ashley explained every step of the way and Cracker took his last breath in my hands. She didn’t rush us and I’m pretty sure she had tears as well. They will be my vets for life. When we have all grieved and it’s time to love another (although I say I never will), ROCAH will always be our vets. This is no money making operation. They are the most empathetic and caring group of people. Don told me it’s normal to grieve your pet the same or even worse than a loved one. That made me feel normal. I feel I will never get over this. Just today I received a card and everyone wrote a note about our beloved Cracker Jax. That’s truly unheard of. Thank you, Mike, Carla, Michael & Nicholas S. More...

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Mary Sinacore

29 May 2018

Love them!!!

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Meghan Brozenec

19 May 2018

My princess Sox (my cat) was very very sick ... I went in for the first free visit and found out I had to put her down... I couldn’t afford it but they worked with me and send me a clay heart with her paw print and name and a card signed by all of them. They’re amazing there!!!! More...

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Donna Scott

12 May 2018

I love love love this vet, there all wonderful, professional, and your pet is treated like there own. They are genuine, caring have saved my dog twice, and helping me go through a sudden blindness, He's thirteen. I would never take my dog anyware else. I have been with them three years now. They are dedicated to to the life of your pet. If you want a great experience and caring doctors this is the place to go. More...

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Epiphany Chasmar

5 May 2018

Thank you for everything you did for Bear, my family loves you guys and thank you for continuing to help with buddy! We could ask for better people! Thank you!!

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Karin Howard

3 April 2018

I felt welcome from the minute I walked in. Everyone was friendly and kind. Clean with no discernible animal smells being covered up with some kind of cleaner. It was clean and didn’t smell. I will be back More...

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Karianne McCue

5 December 2017

Thank you as always for taking care of my boys. I feel so comfortable with you all and truly trust Dr McCarthy. So glad Rufus is feeling better thanks to your loving care.

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Jessica LB

17 November 2017

I was so nervous to change vets for our two senior dogs. We saw Dr. Dhawan first with our dog Chelsea. Dr.Dhawan is awesome with her and very thorough. Her dental cleaning went great! All of the staff are very kind and welcoming. So happy we decided to come to Randall Orchard Crossing! More...

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Christina Louise

30 August 2017

Highly recommend this animal hospital! They are friendly, caring and inexpensive. They called me back when there was a cancellation and got me in the same day I called. My cat didn't hate them either. And that is a PLUS! More...

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Abbie Dara

17 August 2017

Our Pom, Zoey absolutely Loves going to Randall Orchard Crossing, we are so happy we chose them to be our go-to! We appreciate the time they give us to answer all of our first-timer puppy questions & concerns without feeling rushed. Their location, pricing and hours are ideal. Katie & Dr Jenna handle Zoey very well & have great tricks for administrating services! My favorite moment was coming in as a new patient and Katie bringing in her sweet Pom to meet our puppy & it made Zoey be more social and relaxed for Dr Jenna. We all can't wait to come in for our next follow up. Thank you for everything! More...

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Olivia B.

31 July 2017

I'm feeling *blessed* to have found this vet -- and right down the road from me!I just got a puppy and my family's vet is retiring soon so he said he's not taking any new puppies. With that, I began my Yelp search for a local vet and started making some calls to get price quotes. This vet offered less expensive services than every other one I called (only ones 4 stars and up on Yelp, of course), plus a complimentary first appointment! I ended up doing a meet and greet with my puppy and the vet who happened to be in that day, Dr. McCarthy. We were beyond impressed!!! (Yes, both of us, my puppy and I). Dr. McCarthy answered each and every one of my questions, of which I had many, thoroughly and patiently. She genuinely seemed invested and interested in the wellbeing of my puppy and did not try to upsell me on anything beyond what was needed. She walked me through the process of vaccines in addition to timing based on what he's already had. She provided me with a ton of knowledge and was helpful in getting his eating habits back on track with some simple home remedies, rather than trying to sell me on more products or a certain food.Over the next few days as some test results came back, Dr. McCarthy herself picked up the phone to call me, and again, provided me with plenty of information as well as answered all of my questions. This was a really nice touch to hear directly from the vet.Also worth mentioning, the building is relatively new so the facility was nice and clean.I'm so thankful I found a vet early on in my search that is as genuine and caring as Dr. McCarthy here at ROCAH. It's a bonus that they seem more affordable than other vets in the area, too! More...

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Deidre Shurtleff-Como

2 May 2017

Great Vets and Vet Techs! We don't live close, but we trust them with our cats so we make the trip. Both Dr's McCarthy and Sandhu are very caring and knowledgeable. And specifically, Vet Tech Don went above and beyond for our kitty Harrison.Would definitely recommend! More...

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Jamie M.

23 April 2017

Usually go to banfield but wanted a second opinion. Setting up appointment online was easy, the women here were so nice. I didn't feel rushed, they took the time to answer all my questions. We found ourselves a new vet, and will definitely be back. More...

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Brad T.

1 February 2017

Extremely friendly and courteous staff. It is a smaller practice that seems to focus being personable, knowledgeable, and friendly. I take both my corgis there and have had nothing but great experiences. They don't seem to try to sell you unnecessary "add-ons" or extra treatments unless they are truly needed. Would definitely recommend them if you are in the area. More...

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Lacey W.

17 January 2017

Last week my 1 year old pug had an allergic reaction to her annual shots that we had done at our normal vet. Her face swelled up and she broke out in hives. Of course this happened at 2:30 on a Sat. our vet was closed. We were headed to the emergency vet and on the way we passed Randall Orchard and their big open sing. We dropped in and Dr. McCarthy was able to help us even though they were booked the day and they even called on Monday to check up on our dog. I was really impressed they were willing to help us so we did not have to pay 5 times the amount and go to the emergency vet. Christine at the front desk was great too! More...

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Hilary Thorson

28 November 2016

This is by far the best animal clinic i have ever taken a pet to. The staff is super friendly & Dr. McCarthy took the time to sit on the floor & play with my dog. She explained what was going on with him & the course of treatment well. More...

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Carissa Winter

9 November 2016

Dr. McCarthy took such great care of my poor sick kitty this evening! Thank you to her, as well as all the staff we crossed paths with today!

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Nicolette Rianne

20 October 2016

After checking out other animal hospitals, closer to my house, I came here and I stayed. I now take my cat, my Basset Hound, and my Great Dane to Randall Orchard Crossing Animal Hospital to see Dr. McCarthy. The care is amazing, but the staff is really what made me stay at this place. Not only does Randall Orchard's staff remember my pets names, but they also truly care for the pets as if they were their own. I highly recommend that everyone takes their pets to this animal hospital! More...

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Kelley Bruick

18 September 2016

I love the Vets and staff here, they are so kind and caring! I feel confident that my fog is getting the best possible care here!

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Shannon C.

6 August 2016

THE MOST CARING AND ATTENTIVE TEAM EVER, THEY REALLY TAKE THEIR TIME WITH EACH OF THEIR PATIENTS AND ARE EXTREMELY THROUGH..WE LOVE THIS CLINIC

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Regan Borg

26 June 2016

Don (Vet Tech)-Thank you again for all your great care for Mia, not just great care, but Mia & I both know how much you care & love for every single animal out there. Very blessed to have had you today as our Vet Tech - professional, knowledgeable, & the never give up attitude. Mia & I truly thank you from the bottom of our heart's! More...

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Carla S.

28 April 2016

4/28/16Dr. Jenna McCarthy may have saved my dog's life if he lives & if this disease was caught in time. He was diagnosed with Blastomycosis which is a deadly systemic fungal disease that dogs living in the Midwest can get from Blastomyces dermatitidis spores in soil. The tech called us as soon as urine test came back. She thought this from day one and I was hesitant about getting the expensive urine test that tells you if your dog has it and how far along it is by giving a number. This vet knows her stuff. You think you're smart cause you google some stuff and read a lot and question things, but she knows her stuff. We started his meds last night. I'm praying, my kids are praying, my friends and family too. We have a very long road ahead of us. He's still limping and I don't see improvement yet. Very scared. More...

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Beth Coy Worthington

28 January 2016

I am new to this vet and last weekend had to have our bulldog, Molly put down Dr. Deshawn was the most compassionate and amazing person. He sat on the floor with us and just loved on Molly thru the entire process. I honestly feel like he was an angel sent from God. He will be the only vet I will ever go to. More...

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Margarita C.

22 September 2015

The best place ever ... The staff is great they greet you when you go in... They truly care about your "children". They will suggest to you what is in the best interest of your pet. Which is awesome because they GIVE YOU  a choice. If your not understanding they will take the time to explain it to you till you do. Keep up the great work More...

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Jenny R.

17 November 2014

By far the best vet I've ever taken my pet to.  Super caring, in house labs/blood work means no waiting on results.  Reasonable prices.  Grateful to have found this practice! More...

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Darla Blair Fink

2 November 2014

Cannot say enough good things about the staff at Randall Orchard Crossing! Thank you for the wonderful service you provide for my own pet and the dogs up for adoption through Rover Rescue!

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Regina S Smith

15 October 2014

Immediate, emergency care with compassion and reasonable surgical fees( not that it mattered) Thank you!!!!

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