R Richards and Son Ltd
(10)
(10)
R Richards & Son are expert roofing specialists, providing services to both domestic and commercial clients across the Midlands and South West. Established for over 20 years we have worked with hundreds of satisfied clients, providing new roofing services and roofing repairs.
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10 customer reviews
Yang
Very disappointed with R Richards & Son Ltd. I used them to replace my roof's felt. Their service is quite expensive but Robert promised me 30 years warranty for their work.
After the work has been done, my gutter start leaking in many parts. Obviously they damaged it. I repaired the gutter by myself. Then one year later, the concrete around roof valley start fallen off. I called the company first time, Robert said they must use wrong ratio when mixing mortar. It's in their warranty and he will contact me after several weeks. I waited for a month before I called them again. But all their numbers were no answer. I kept calling and left voice message almost a hundred times in the following month. I also sent many emails to them. NO ONE REPLY. Surprisingly when I use another mobile number to call them, my call was immediately picked up. The lady named Dee told me it was her first day to the office and she will pass my message to Robert. She also promised me she will answer their phone from now on. I hoped she is not lying to me. Unfortunately I was wrong. No one contact me afterward and both of my mobile numbers are BLOCKED by them.
30 years warranty? What a joke!
This is my experience with R Richards & Son Ltd. A very expensive lesson learnt. I truly suggest everyone avoid this company. Don't waste your money and risk your houses by causing more damages.
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E.Pallas
Richards and Sons replace large sections of my roof in September 2022 and provided me with a 30year guarantee.
I had to notify them about a slipped tile (in person, by phone and email) and then later another.
They promised they would come out, but now 4 months later they still haven't,
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Patrick Reed
Over charged and found a load of previously non-existent problems which my elderly father happily paid to fix. These cowboys were fined £9,000 by trading standards in 2017 and should not be trusted.
robert tuttiett
at all times Bob Richards and his staff were friendly and professional. They kept to the timetable despite harsh weather- and without complaint. Work was done to high standard and would recommend other work. them for More...
Ian Coghlan
Roofing Installation or Replacement
They responded and followed up on their calls.
Did a thorough inspection and were willing to show me the work that was needed.
Their quote was not unreasonable and on the whole was far better than some of the quotes I have had from guys who just looked at the roof from the ground.
They were able to start straight away and I was grateful for this as the roof problems are causing issues inside the property.
They are a nice friendly company and can provide the full service, including scaffolding.
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Andrew Perrett
Roofing Installation or Replacement
Fast efficient friendly and cleared up all within time scale given
Shawn Du-Mmett
After several(plus) attempts with other higher listed roofers in the area I was beginning to despair at how many illusive roofers, belonging to companies with vapour-like backgrounds.
Years ago we were severely ripped off by roofers who cost us many thousands to correct and I was determined that this was not going to happen again when a roof leak appeared. When I found Bob and his family business however I found they were 'solid', 'professional' and attended to the important details.
Although hard at first to pin down due to how busy they were, as soon as the job was communicated as urgent they shifted around their schedule to ensure I didn't suffer any damage.
A large dormer rubber roof (for a 60's house) and re-felt under the tiles was done within three days, one for erecting all the scaffolding ready, the other where a whole day was spent by Bob, son and substantial team worked throughout, and the final morning (through mostly pouring rain!) the scaffolding taken away.
The scaffolding and roofing teams were all friendly, pleasant, professional and focused on their work. The contract throughout was explained, with photos and videos where necessary, by Bob, to get the job done within budget and explore alternatives when they were needed. Everything was cleaned after and spotless with the roof looking as new.
They have been doing this a long time and I will certainly keep their number on my phone for a long long time to come, for myself and recommending to others. I am just happy that I never have to waste days wading through all the other adverts and checks ever again for that job.
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Reviewed on Google Maps
Jacs Wh
Had a leak on my flat roof extension after putting a new kitchen in. Had 3 quotes, Bobby talked me through what was needed and was very reasonable in price.
As it was urgent, he managed to move his schedule around to be able to accommodate the week.
Team led by Steve was great, very hard working and very pleasant. Job was finished last Friday, looking good, all rubbish taken away including wiping the garden furniture down from the saw dust.
Would use them again.
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Reviewed on Google Maps
Alex Haines
Would recommend R Richards & Son. They undertook the roof part of my extension (Autumn 2016) to a high standard, this included both tiles and rubber sections. I then extended the contract to include fascias and guttering as they were efficient and the most competitive. They offered sound advice at some key juncture points of the project that worked better and proved more economical. I will definitely use this company when I come to re-roof my garage next year. More...
Reviewed on Google Maps
R Playdon
During July 2016 I made contact with R Richards & Son for repairs to my roof. The repairs were a lot more involved as water had been seeping into the tile battens.
The old black felt of the 1980's had started to disintegrate and was no longer watertight. The old felt was replaced with new and a dry ridge and verge system installed. The whole process was completed in a thoughroley professional manner.
Over the Christmas holiday I Had a small problem with a verge tile. This was rectified swiftly during the festive break.
I would have no hesitation regarding recommending this Company from my own experience.
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Reviewed on Google Maps
What do you love most about your job?
The positive feedback from our delighted customers.
What inspired you to start your own business?
We realised that the roofing market required a customer led, trusted professional, with expertise in all aspects of roofing and repairs, offering a responsive service at competitive prices.
Why should our clients choose you?
A friendly, professional and experienced team of tradesmen.
A FREE detailed inspection and no obligation quotation.
The price we quote is the price you pay - NO hidden extras.
Scaffolding supplied by sister company discounted or free of charge.
All jobs overseen by dedicated Project Manager.
Insurance backed Guarantee.
New Roofs and Repairs
Flat Roofs and Repairs
Chimney Repairs
Facias, Soffits and Guttering
Conservatory Roofs
Scaffolding Services
