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R & L Plumbing

San Francisco, California

(105)
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5/5

105 customer reviews

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21 December 2019

Rated highly for: Quality, Punctuality, Responsiveness

Reviewed on Google Maps

14 December 2019

I had a leaking sink which I needed immediate help with. I called R&L and instead of coming over he asked me to describe the problem and was able to help me fix the problem immediately over the phone. Friendly, honest, extremely competent and fast. I would highly recommend R&L to anyone. More...

Reviewed on Google Maps

26 November 2019

Nice, friendly, up front. Worthy of trust. I called in the morning, was scheduled with a plumber in just another 15 minutes, and plumber showed up, followed my buildings instructions for getting through the building key codes in just another hour, as advertised. Friendly, informative plumber carefully unpacked the area around my sink, and did various repairs, explaining what he was doing and what the likelihood that it would recur in the future would be. Also suggested ways to avoid this problem. More...

Reviewed on Google Maps

20 October 2019

Great experience.  This is an old building with multiple units.  I was sure it would take forever.  Bob fixed the problem in a very short time.  Courteous, proficient and professional.  Plus he found my earring! More...

Reviewed on Yelp

13 October 2019

We were having trouble with our garbage disposal and Lorenzo walked us through the steps to fix it over the phone. He was very clear and helpful and we were able to fix the problem! We ended up saving a lot of money by not needing someone to come in person. You can tell that Lorenzo is someone who is very passionate about his work and really cares about helping people! Highly recommend!! More...

Reviewed on Yelp

7 October 2019

Excellent. Old fashioned service. Eric is tops! Brian from Pier 39.

Reviewed on Google Maps

18 September 2019

Larry, Sabrina, and Team know how to deliver an amazing customer experience! They provided a quote and scheduled an appointment within minutes for our leaky faucet. The technicians  are professional, knowledgeable and efficient. Larry has been incredibly responsive (even during his vacation!) for any and all future needs. They genuinely care about delivering a top notch experience and will continue to reach out to Larry and team! More...

Reviewed on Yelp

10 September 2019

I manage a residential building here in the city. Had an emergency plumbing issue late afternoon on a Sunday so I called R & L plumbing. I got Ceasar and I couldn't have been happier with this otherwise miserable experience. Ceasar arrived in a timely manner and immediately got to work. When he removed the toilet he realized the wax seal was damaged and the line was plugged. He decided, to fix the problem correctly he would need to get his large snake and auger down  several feet. Normally this wouldn't have been an issue but it required Ceasar to walk around the block and drag his large snake machine around the block and carry it up two flights of stairs. He repaired the multiple issues while staying professional, cautious and optimistic never complaining once. He represented R & L in a very positive way. I recommend them for your plumbing needs. Hope you get Ceasar, he gets 5 stars in my book. R & L got it going on if all employees are like Ceasar. More...

Reviewed on Yelp

27 August 2019

Larry was so helpful at R&L. I had an issue happen with my garbage disposal late on a wednesday night and he responded immediately telling him to give him a call. I called and we discussed the options. He walked me through everything and followed up. He reached out to his guy who with the parts immediately and I knew with in 15 minutes of the problem happening that it could be replaced by next day. We then set up an appointment and the technician whose name I forgot, begins with a G I believe, was a great guy. He was parked outside by 3:40 for the 4 PM job so we started early which was great. He wore booties inside the house that he took on/off every time he went to get more parts from his truck. We figured out the problem was not as major and was a lot cheaper. I feel like other guys may have just done the job to receive a higher paycheck. They are good people over at R&L Plumbing and I will totally recommend you guys in the future. Of course if we ever need help with anything we will reach out. Many Thanks! More...

Reviewed on Yelp

25 August 2019

My water heater pilot light kept going out. I called Larry and he answered the phone himself, and gave me a quote within 5 minutes after sending him a few photos. He knew what was wrong with my water heater as soon as I told him what was happening. Once I decided to to replace a part instead of buying a whole new water heater, he sent Cesar out. Cesar had it fixed in no time. Now I have my hot showers back. This happened on a Saturday too! I definitely will call R and L with all my plumbing needs. More...

Reviewed on Yelp

22 August 2019

I want to thank Ryan Clark of R&L plumbing for the fantastic job he did fixing my sewer.  It was in a studio I had  built in 2012.  Everything was working and then it wasn't.  The bathtub was backed up and the toilet wouldn't flush.  I called R&L plumbing in the morning and Ryan came at 9:30.  I was amazed at his problem-solving skills and perseverance.  He got everything working and I am very grateful.  I highly recommend Ryan and will call him again if I have any plumbing or sewer problems. More...

Reviewed on Yelp

1 August 2019

Super responsive. Available to come to our house within 1.5 hours of fairly urgent request (otherwise would have had to keep the water completely off in the house) on a weekday night. Communicated well throughout the whole process from telephone contact, to inspection, to repair. Thankful for a low-stress interaction as I was also mitigating a 5-year-old’s meltdown at the same time. More...

Reviewed on Google Maps

30 July 2019

Super responsive. Available to come to our house within 1.5 hours of fairly urgent request (otherwise would have had to keep the water completely off in the house) on a weekday night (called at 5:30pm). Communicated well throughout the whole process from telephone contact, to inspection, to repair. Thankful for a low-stress interaction as I was also mitigating a 5-year-old's meltdown at the same time. More...

Reviewed on Yelp

29 July 2019

These guys deserve ten stars.  I called on a Sunday because my toilet couldn't get any water to fill the tank.  Immediate response to my call and advise to wait until Monday (as long as I had another toilet) because it would be half price.   Their scheduler texted me first thing Monday morning right on the dot of 8am when they opened!  (She texted because she didn't want to wake me.)   Easy scheduling (two hour window).  The repair guy was polite, explained the problem, showed me how and the repair worked and was overall beyond professional.  Could not have been a better experience.   (Also, very reasonable pricing.)Thank you so much for providing such incredible service! More...

Reviewed on Yelp

9 July 2019

Larry and the guys at R & L Plumbing have taken care of our business multiple times now and we greatly appreciate their services. We own a commercial salon in SF and have a lot of plumbing, so they are always our first call whether it be an emergency or just a plumbing issue that needs to be addressed. I would recommend them to anyone for all their plumbing needs! We will continue to use them now and in the future! More...

Reviewed on Yelp

30 June 2019

This is an awesome service company. Their responsiveness and customer service is great. I felt that I was dealing with competent and honest people. Problem was fixed quickly and I wasn't sold more than what I needed. They also gave me advice to avoid future issues. Thanks R&L! More...

Reviewed on Google Maps

28 June 2019

Larry, is a lifesaver! He was so helpful, patient and thorough! He FaceTimed me and walked me through a dilemma I was having with my toilet. He did all this through a video call on a Friday night! What a gem of a man! I was about to have the beginning of my summer and vacation ruined but he came through for me in super man style. Thank you sir! More...

Reviewed on Yelp

26 June 2019

These guys saved my night! My 1.5 year old daughter thought it'd be such a great idea during bath time to lift up the drain cap in the shower and drop the dog's ball toy down it. She then pointed and said "ball!" Uhm little girl.......did you just drop a ball down the drain?! Well as the water started rising it was confirmed. A damn ball was down my shower drain. I called these guys the next day and they wanted to help out without me incurring a big cost. They suggested I get a small shop vac.  I did....but it didn't work because of course it wasn't powerful enough. So I called back and said forget it I'm paying the cost and my daughter gets no snacks and her college fund will take a hit. Haha.  First they couldn't come until the next morning but then the owner texted me later saying they had someone who could come tonight. OKAAAAAAAY. The tech, Ryan, came with their professional shop vac and got the damn blue rubber ball out in 30 seconds. Thank you! My daughter might be allowed snacks tomorrow now. More...

Reviewed on Yelp

23 June 2019

Larry, Danilo and the entire staff are amazing!  They are professional and quick to act.  I had a plumbing emergency yesterday and they showed up ASAP.  The residents were extremely impressed with the quality service. Thank you R & L!! More...

Reviewed on Yelp

13 June 2019

I don’t know many plumbers in SF but that’s because I know R&L. These guys are the best in the area and always given me good prices and better customer service. Forget the rest. These guys are the real deal. More...

Reviewed on Facebook

3 June 2019

I just had the best experience with R & L plumbing. I am an Office manager and we had a Urinal that had flooded a bathroom and two other rooms. When I called armed with only a screwdriver and in a panic, he talked me through getting to the shut of the valve on a urinal which isn't like shutting off water to a toilet. In 2 minutes he was able to guide me through shutting the water off and saved me thousands of dollars in damages. Thanks R & L! More...

Reviewed on Yelp

22 May 2019

1) Professional2) On time3) Fixed the shower head in timely manner4) Very competitive pricingBest plumbing company so far ever I had to deal with.

Reviewed on Yelp

28 April 2019

Fast and affordable service. The owner was really helpful and professional.

Reviewed on Google Maps

22 April 2019

Great experience with Cesar after hours of wasted time with Leo Gotelli (read my review).  Cesar was curtious, knowledgeable, and determined to get it done right.  R & L and Cesar are my go to plumbers from now on! More...

Reviewed on Yelp

27 February 2019

The owner was super helpful. I gave him a call and helped me step by step on the issue I had which turned out to be an easy fix myself. Saved me 200 dollars thanks!

Reviewed on Google Maps

27 February 2019

Every time I reach out to them when there’s an issue at my building, they are there to fix the problem, FAST! Thank you R&L for being so reliable and so quick to respond.

Reviewed on Google Maps

28 January 2019

Life savers! On a Sunday, no less, we got excellent, speedy service. Huge thanks. I would highly recommend them.

Reviewed on Google Maps

17 January 2019

I felt compelled to write this review. We had a toilet leak and had called another plumbing service that charges based on the type of fix versus an hourly rate. The first plumber quoted me a price of over $500 to fix the leak and recommended a replacement of the toilet at $1000. The part to fix the leak was $20 by the way. R&L fixed the leak in 1.5 hrs and charged at an hourly rate so it ended up being half the cost from the previous plumbing service. This company is far more reasonable than any of the other plumbing services that charge by the type of work. Definitely will use this service from now on. More...

Reviewed on Yelp

12 January 2019

Was in a pinch as garbage disposal was jammed. My husband and I are helpless as handymen. I contacted several contractors through Yelp, and Lorenzo from R & L was first to reply, within a half hour. (Some others claimed they would respond in 4 days?! ) Anyway, instead of sending someone out on a weekend which could've cost us big bucks, he talked me through a few suggestions which could help. Long story short, I turned on switch and it's working fine now. Thanks for your great advice and I will be sure to call y'all next time we need help! More...

Reviewed on Yelp

29 December 2018

Larry and his team are awesome. Quick to respond, super helpful and friendly. Thanks for your help, Larry!

Reviewed on Google Maps

3 December 2018

Larry (the owner) and his team are awesome. Super quick to respond, flexible and overall nice guys. I had a water leak issue in my bathroom pipes and Larry could not have been more helpful. It's not always easy to find a business where the owner takes time to make sure your issue is fixed and follows up afterwards. Highly recommend. Thanks, Larry! More...

Reviewed on Yelp

1 December 2018

Available, professional, and job done.These guys made it look easy.They were available when I called, made an appt for next day, they showed up when they said they would, and got the job done quickly, courteously, and professionally. What more could you want?Thanks R&L! More...

Reviewed on Yelp

12 November 2018

After the other plumber cancelled on me 15 minutes before he was supposed to show up (and me taking a half day off work)- I called R& L and he was able to dispatch someone same day. The guy showed up 2 hours later and was able to unclog the kitchen sink in under a hour (flat hourly rate). I appreciated the promptness of the service and the fact the plumber didn't take his sweet time to charge me more than needed. I'll definitely call them again if needed. More...

Reviewed on Yelp

6 November 2018

I have worked with R&L Plumbing for a couple years now as a Property Manager.  If you want a skilled, experienced plumber who can also schedule and coordinate without needing their hand held, this is the shop for you.  Special call out to Saul, he is very easy to work with and is very professional.  Highly recommended operation. More...

Reviewed on Yelp

30 October 2018

Sunday service when my kid flushed a toy. Life saving.

Reviewed on Google Maps

22 October 2018

The business was very accommodating and helpful in scheduling. The pricing was also straightforward. The plumber came on time and was very professional. I would use them again.

Reviewed on Yelp

5 October 2018

R&L Plumbing was great in handling my faucet issue! Ceasar P. was very professional and prompt during his visit. When it turned out I needed a whole new faucet, he was so thoughtful (and speedy! ) when choosing a new faucet for my sink. I could not have asked for a better experience! Thank you for being considerate of my time! More...

Reviewed on Yelp

24 September 2018

We had multiple vent and drain line issues at our property during the summer.  Saul was the estimator and he made sure that he was my point of contact.  The R&L team did a GREAT job replacing a broken vent line, a corroded drain line, and relocating and securing a 2nd vent line.  They even took the time to clean out a gutter for us while they were replacing the corroded drain line.  Multiple repairs that required scaffolding were all coordinated by Saul.  Having a single point-of-contact made a potentially difficult process go extremely smoothly.  Saul even reduced his bid when upon closer inspection, he found some anticipated work would not be needed.  R&L has integrity, professionalism and honesty! More...

Reviewed on Yelp

13 September 2018

Another great review for Cesar, this time with his partner David. The problem: how to stop the bathtub from dripping ... .WITHOUT busting up any tiles?  One plumber and one contractor said can't be done. Have to replace the tiles, which will cost extra money (upsale?)(In case you don't what an upsale is, here are two examples: you take your car in for an oil change and the guy says you need new tires, your cars not safe to drive on the street. Or you go to a dentist because you got a cavity, and the dentist says you need all sorts of work or your teeth will fall out. Experts can do this to us.)So what about plumbers, they're experts too? Yep, they can upsale us, too.  So you need to go to someone you can trust, who gets good reviews on Yelp from people like us.R&L Plumbing are the good guys! They don't mess with you. They sent Cesar out to take a look at my dripping bathtub faucet, and he said I think I can fix it without removing any tiles. Not certain, but let's give it a shot. Get your landlord to shut off the water for an hour or two (post the warning 24 hours in advance) and I will come back and see what I can do.  Guess what? He came back, opened the handles, found he needed some parts (the bathtub was so old, he had to go to a special supplier who has such parts), and then he took off quickly in his truck and came back with the parts in less than an hour, and he fixed the dripping faucet within next 30 minutes. WITHOUT breaking any tiles in the bathroom!That, my friends, is a five-star job, by a five-star plumber, working for five-star outfit! Highly recommended! More...

Reviewed on Yelp

6 September 2018

Great Guy ,Dis a Nice and clean Job!!!!

Reviewed on Google Maps

6 September 2018

Love it~!!!

Reviewed on Google Maps

6 September 2018

Thank you Ricardo for such a wonderful job

Reviewed on Google Maps

4 September 2018

We had a reoccurring issue at one of our commercial locations which other plumbers didn't want to take on.  Saul and Phillip had no hesitation taking on the task and finding a solution to our problem.  They were extremely knowledgeable, responsive and courteous.  I'm so glad I found them and am looking forward to working with them again. More...

Reviewed on Yelp

31 August 2018

Cesar was super helpful, cordial, and responsive in installing our new water heater. He answered all of my questions and made sure I had a good understanding of what to expect with the new heater.

Reviewed on Google Maps

30 August 2018

Did a fine job. Showed up on time, on a Saturday even (for overtime rates). DIdn't make a big mess, like some plumbers do. The only reason they don't get 5 stars is their billing department seems really disorganized. More...

Reviewed on Yelp

30 August 2018

My building manager scheduled R & L Plumbing to clear a clogged kitchen drain. The issue ended up being a lot more complicated than a simple clog since the pipes were previously installed incorrectly. Ceasar did a wonderful job replacing the entire pipe/drain system and everything is working beautifully now. He was highly efficient, courteous and skilled - thank you Ceasar! More...

Reviewed on Yelp

23 August 2018

Ceasar replaced a noisy intake valve in the toilet tank. Quick job done right. Excellent customer care!

Reviewed on Yelp

21 August 2018

Building manager sent Cesar and Gerson to find a leak and unclog a drain - they were related!  They found the problem quickly - broken pipe in the wall (for the leak) and unclogged the drain.  They were very professional during the work - they kept the mess to a minimum and cleaned up completely.  Even though it was getting late in the day, they made sure everything was working properly before they left.  Good team! More...

Reviewed on Yelp

16 August 2018

Bob came to my apartment this week to fix a broken sink. The problem turned out to be more complicated than initially expected, but it was no match for Bob. He was very efficient and professional, demonstrating a "can do" attitude and going above and beyond to make sure we were fully satisfied with the repairs. I would absolutely recommend Bob from R&L plumbing, and will call him again for my future maintenance needs. Thank you, Bob! More...

Reviewed on Yelp

11 August 2018

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Reviewed on Facebook