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QERB Energy

Plymouth, Devon

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About

QERB Energy provide a complete Plumbing, Heating and Renewable Energy service to domestic homes and commercial clients across Devon and Cornwall.

Our qualified installers are able to supply, fit and maintain a range of energy products from Gas Boilers, to Solar PV to Biomass to Air Source Heat Pumps.

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Reviews (44)

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5/5

44 customer reviews

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9 February 2020

We've just had a new heat pump installed by qerb under the funding scheme. Had radiators put in throughout the house as well. They insulated our loft at the same time as well. Brilliant service. Thank you More...

31 January 2020

Replaced my old storage heaters with a brand new gas central heating system and didn't have to pay a penny! Top quality service as well

22 December 2019

When I saw the advert for the scheme that QERB provde I was interested but quickly became sceptical. An age thing...we all get it in later life, it really looked just too good to be true. Discussions with others reinforced this point of view, but unknown to me two of my neighbours had had underfloor lagging and replacement boilers fitted at quite remarkable prices by QERB Energy, and a third very close neighbour couple were about to do the same and advised me to apply, which I'm delighted to say I did. And, let me say the outcome has been very, very satisfactory in all respects, and now I.ve persuaded a fifth neighbour to apply and that's another successful job completed. So if you.ve got any doubts, and could benefit from a new boiler and/or lagging I'd contact QERB, they have provided me with a top of the range boiler and underfloor lagging at a bargain price, and I am only too pleased to help others get the same or, similer deals. Note also that I have no connection with either QERB or the Contractors appointed to install my boiler who are Brunel Heating,for whom no praise is too high. What they did for me was quite remarkable, and with no trouble at all, two lads wno really know their stuff and could not have done more for my comfort.I just can't beleive how quiet tnis boiler is and how efficiently it heats up our place. The lads who did my lagging were also first class, from start to finish been no problem at all. Sincerely,hope this little tale helps you as well. Regards. More...

Reviewed on Google Maps

8 December 2019

Great service from start to finish. I saw an advert on Facebook for an eco grant and decided to try. Rob visited me and completed a survey of my home and advised I would qualify for a grant to have insulation under my floorboards and to replace my boiler. Within 10 days, both have been completed and already I can tell the difference. The chilly draughts have gone! I recommend these guys. More...

Reviewed on Google Maps

6 December 2019

Great service from start to finish. I saw an advert on Facebook for an eco grant and decided to try. Rob visited me and completed a survey of my home and advised I would qualify for a grant to have insulation under my floorboards and to replace my boiler. Within 10 days, both have been completed and already I can tell the difference. The chilly draughts have gone! I recommend these guys. More...

Reviewed on Yell

8 September 2019

Excellent service from beginning to end serveyor very helpful also no complaints of guys who did insulation and also guys who fitted boiler. Would gladly recommend.

Reviewed on Google Maps

26 June 2019

ONE STAR IS OVER RATED ..First mistake was getting this company .We applied for a Goverment grant for a new boiler and Qerb energy then got in touch with us by phone advising us that our boiler was old and a new boiler would be more energy saving and economical . There contracted engineer came and fitted thermostat valves to most of my radiators and also fitted the boiler with the outlet vent right outside my kitchen window leaving the poison carbon gasses coming in my kitchen window ??? also electrical wires just twisted together???.AN inspector came and turned the boiler off stating it is unsafe to use ..Qerb then sent the engineer back to fix the problem whilst he was here he also fitted 3 radiators ??? we were very surprised as we did not realise we were getting these radiators..Since the installation of these radiators the boiler keeps failing with a over heating warning ...The system apparently was not flushed out and a blockage has been caused ..IT is now nearly 8 months since we have had any central heating working or hot water through the boiler .QERB said " that they did not authorise the radiators to be fitted so it is not there problem "Basically i got them for nothing .Although my partner is in her mid 60s with COPD .and has disabilities .i am also in my 60 and in full time work Qerb will not sort out this problem . We did get a Goverment grant which means it was free BUT WHAT WAS THE POINT WHEN WE HAVE HAD NO HEATING OVER THE PAST 7 MONTHS ...Kevin More...

28 April 2019

Just had solar panels installed for free and now enjoying free electric!

Reviewed on Google Maps

28 April 2019

Mark and Tom fitted new central heating system in our house in Torquay. It took them 4 days and they worked hard each day and made sure they cleaned up each evening. The home is so much warmer now compared to our old storage heaters too. More...

Reviewed on Google Maps

15 April 2019

Had free solar panels installed thanks to a grant. Now enjoying free electric. Defo recommend

Reviewed on Yell

11 April 2019

Solar for just £1500! Bargain !! Nearly missed out as thought there would be a catch. Checked it out with Exeter council though and 100% legit.

Reviewed on Yell

11 April 2019

I've used qerb before a couple of years ago and now they have just fitted solar panels on my roof and once again they secured me funding to pay for it! Thanks

Reviewed on Yell

10 April 2019

Just has a new Solar panel system system installed by these guys. I had another company come out first who told me they could do it free but they wanted to prressure me into taking out a loan and said the savings would pay for it, which was a rip off. QERB though worked out realistiic savings and quoted me just £1499 for 12 panels, and they got me a grant to cover the rest. Deffo recomend these guys. Fitters were on time and tidy too. More...

Reviewed on Yell

19 March 2019

Qerb installed a boiler under the government boiler replacement scheme.
During the installation they damaged part of my drainage system.
I have phoned and emailed many times and even had someone make an appointment to come and look at the damage and another call when I was out without warning.
It would seem that they don't care about the damage and are now ignoring my emails.
Avoid at all cost.
More...

27 February 2019

Having had a few quotes for Solar installed on my roof of over £4000, I was over the moon at paying QERB just £1499 for 12 solar panels. The guys were really friendly and did a great job. 5/5. Looking to have some more work done next year and will be calling these first! More...

Reviewed on Google Maps

27 February 2019

Mike from QERB Plumbing was very helpful and knowledgeable. I paid less than £2000 for a full central heating install which British Gas has quoted me £6000 for. Frank and Steve fitted the new heating a week after Mike visited me and I’ve had no problems at all and a nice warm home since :-) More...

Reviewed on Google Maps

22 February 2019

Mike from QERB Plumbing was very helpful and knowledgeable. I paid less than £2000 for a full central heating install which British Gas has quoted me £6000 for. Frank and Steve fitted the new heating a week after Mike visited me and I’ve had no problems at all and a nice warm home since :-) More...

Reviewed on Yell

21 February 2019

QERB arranged a grant for us so we could have a £5000 Solar system installed for just £1499. The guys were very friendly and did a great job. Rob the surveyor was especially helpful getting us the grant and Chris and Russell did a great job installing the panels and showing us how to see how much power we were generating. Thanks More...

Reviewed on Yell

28 January 2019

After reading some poor reviews I was a bit worried about going ahead but the new boiler was free and nobody else could match that. I’m glad I did as everyone from the girl on the phone to the fitters were extremely helpful and polite. My new boiler is brilliant and no issues. I can only imagine that some people like to complain and people that are happy probably don’t bother to go online and write a review. Thanks for all your help! More...

Reviewed on Google Maps

28 January 2019

We wanted our boiler moved out of our kitchen and into a cupboard upstairs, we also needed a new boiler. We got two quote from other companies, one was £4k the other £6k, they didn't even visit us. We saw an advert for QERB, a salesman came out and quoted us just under £3k. We went with QERB, the installation went smoothly. A few months later the control unit stopped working, QERB came out and replaced the unit quickly. Excellent service, highly recommend. More...

Reviewed on Google Maps

28 January 2019

I had no gas connection and relied on electric heaters. QERB arranged for a gas connection to my home to be installed and fitted a full central heating system and combi boiler for me! I only had to contribute £199 towards what I have been quoted over £6000 for other companies to fit! Also saving a fortune on my heating bills now too. Thanks so much QERB. More...

Reviewed on Google Maps

28 January 2019

QERB fitted solar on my roof. I had a few quotes elsewhere from £5500 to £7500 but these guys got me a grant and I only paid £1499! Also great service from start to finish. Thanks guys x More...

Reviewed on Yell

24 January 2019

QERB installed a new boiler for me. Far cheaper than any other quotes I had. Called on Monday and they sent a surveyor out 2 days later and boiler was installed the next week. I had a question about changing the programmer a week later and called the Plymouth office. The Install Manager called me back and was very helpful. I was worried given reading some reviews so after I asked him and he told me they install over 100 boilers a week and the odd few people that aren’t happy write bad reviews but those vast majority that are happy never write a review, so I thought I would make the effort to say well done QERB! More...

Reviewed on Yell

7 December 2018

we had a survey and was told that our boiler was old, and we agreed to have a new one, that was the first mistake, after i had paid i then read the reveiws, and still went ahead, that was the second mistaket . the boiler was fitted and the fitters told me it did not work and they left, i phoned the office expecting someone to come and fix it, third mistake. i rand on several occasions and am still getting fobbed off. you think it can;t happen to you. we are into our late 70's, and my wife is poorly, do not use this company, they stink More...

22 October 2018

After reading the last couple of reviews I was a bit worried about Qerb Energy.I have got to say Qerb Energy was absolutely brilliant. Turned up at 8:30am and worked non stop untill boiler was fitted and running 6:30pm.Excellent service from start to finish. More...

Reviewed on Yell

28 June 2018

A very reliable company who did an excellent job of saving me money on my boiler through the eco scheme. Not only 50% cheaper than the competitors but was very professional. They took my enquiries seriously and checked everything out to make sure I got the boiler I needed. I paid only £850 for an Ideal vouge 40kw boiler supplied and fitted. Came with a magnetic filter and 10 year guarantee for both parts and labour as long as serviced every year.

Ask Them though for different boilers and read the reviews of the boiler to see which is best for you. Ideal wasn't their first choice forme but reviews were excellent for the vouge from both the installers, customers and even impartial sites. Their customer service and call out are also best.
More...

Reviewed on Google Maps

24 April 2018

Very happy with my new boiler the lads were brilliant ,worked fast and clean would definitely recommend

Reviewed on Google Maps

6 February 2018

Fitted my heating system in two days and only one small problem was sorted very quickly. Great service.

Reviewed on Google Maps

17 December 2017

Really helpful before and after installation. Even helped me after the system had been installed and I needed to adjust temperature. Superb Company.

Reviewed on Google Maps

17 December 2017

Enquired on the 1st of the month, install was complete by the 16th. Very pleased with end result, and in time for Christmas!!!

Reviewed on Google Maps

7 September 2017

Qerb installed new storage heaters for me in August. All of the work was free as I was able to use my child tax credits to claim a heating grant. Very happy with the work and QERB employees were a credit to the company. More...

Reviewed on Google Maps

7 September 2017

Very happy with the service provided by qerb. New storage heaters installed throughout my home. Excellent service from start to finish.

Reviewed on Yell

24 August 2017

Just had a new oil boiler installed. Great guys that installed it for me. Couldn't ask for more. Left the house tidy and very polite.

Reviewed on Google Maps

22 August 2017

Couldn't ask for more. Excellent customer service from start to finish. From the girl I spoke to on the phone to the surveyor that visited my home. He was polite and not at all pushy. Gave me a quote to digest and compare. Which was about £1500 less than British Gas! I booked in 2 days later and had new boiler fitted within a few days. The installer talked me through the new controls and made sure everything was working correctly. He cleaned loads of black muck out of my radiators. It all took a full day but was worth that extra effort. 10/10 guys. Highly recommend. More...

Reviewed on Google Maps

19 August 2017

Excellent lads came and fitted new boiler. Very polite and courteous. Did an excellent job and kept everything tidy. The boiler is very efficient and keeps us nice and cosy. Hot water works well. Highly recommended. More...

Reviewed on Google Maps

2 August 2017

We had a boiler fitted by this company for a reasonable price recently. Had no problems at all. The lads were polite, friendly and carried out the work efficiently. When asked questions about the new equipment they were happy to explain fully and cleaned up after themselves. Would highly recommend in the future to family and friends More...

Reviewed on Google Maps

11 July 2017

Applied for a free oil boiler online and was sceptical at first but QERB sent out a surveyor called Rob, who measured up the house to work out what boiler I needed. A week later 3 engineers installed a brand new oil boiler and removed the old one. I wasn't charged a penny, so it seems somethings really are free! More...

Reviewed on Google Maps

10 July 2017

The surveyor visited my home and provided me with a full quote pack to consider. He wasn't pushy and allowed me time to compare his quote with other companies. I'm glad I choose QERB, as the installers were just as professional. More...

Reviewed on Google Maps

10 July 2017

Excellent service from start to finish. Two installers that fitted my new boiler were very polite and friendly, installed the boiler within minimum fuss and left my home clean and tidy. Many thanks

Reviewed on Google Maps

14 August 2016

Very happy with our boiler installed. Came out at short notice and installed on a Saturday for me. Much appreciated guys

Reviewed on Yell

12 August 2016

Of the three quotes I obtained QERB was a little bit more than the lowest price but for the extra £100 I received a 10 year warranty instead of 5 years and my system was flushed out and the amount of sludge they removed was unbelievable! They also installed a filter and carbon monoxide alarm. Well worth a little bit more. The other quote was far higher and still not as good either. I was also happy with the install and the boiler has worked perfectly. You can tell the radiators are heating much better now. More...

Reviewed on Yell

12 August 2016

Shopped around and got 3 quotes and found QERB's offer to be far more comprehensive and better value than the other two. The engineers spent the day cleaning my radiators and pipes out before installing the new boiler which came with a 10 year warranty. Very happy with the service, boiler and price. More...

Reviewed on Google Maps

2 May 2016

Very efficient and done an great job. Cleaned up after themselves and gave a step by step explanation of the new boiler system. Very happy, would recommend.

Reviewed on Yell

14 September 2015

Good prices, quick and no problems. Highly recommended

Services

If you are an employer, or someone in control of premises, including landlords, you must understand the health risks associated with legionella.
Here at QERB we are able to provide Legionella tests at very competitive rates. Please give us a call today on 01752 936206 to discuss your requirements.

As a landlord you are required by law to make sure gas equipment you supply is safely installed and maintained by a Gas Safe registered engineer. You must also have a registered engineer complete an annual gas safety check on each appliance and flue and provide a copy of the gas safety check record before a tenant moves in, or within 28 days of the check.
At QERB we are able to provide GAS Safety certificates at a competitive rate of £50 inc VAT and are also able to provide repairs and servicing to appliances. Call us today to book on 01752 936206.

We work with many leading brands to offer a range of boilers to suit any home. All are A-rated for efficiency and rigorously tested by the manufacturers. We are able to install and service Mains Gas and LPG boilers.

This one-time deep clean can make your central heating system more efficient and less likely to break down.

Continually removes dirt and debris from your system before it causes damage to your boiler.

Our engineers are experts in all types of bathroom plumbing. Whatever you need, our plumbers can deliver, whether it's the installation of a full bathroom suite, a new shower or taps or even putting in additional bathroom cabinets. At QERB we can manage the whole process for you including sourcing and fitting, minimising the stress and hassle of work in your home.

In a typical UK household, more than half the money spent on fuel bills goes towards providing heating and hot water. As fuel costs rise, having an efficient and cost effective heating system is vital, and it’s one of the main steps you can take to reducing your carbon dioxide emissions.
It’s important to understand your current heating system. Nearly all homes in the UK have either a central heating system – a boiler and radiators - or they use electric storage heaters.
If you have a central heating system, you may consider these energy-saving improvements:
o Replace your boiler with a newer, more efficient model.
o Fit better controls and use them to make sure your boiler only provides heat where and when you want it.
o Switch to a cheaper or lower carbon fuel or technology. Ask us out about renewable technologies for generating electricity and heat.
o Use chemical inhibitors to help maintain central heating system efficiency.
At QERB we are able to install a full Central Heating system or make improvements to your existing system to help you save money and heat your home more efficiently.

100% Grants are paid for as part of the Energy Consumption Obligation (ECO), a Government Scheme which places an obligation on all of the main energy providers in the UK to spend around £1.3 Billion every year to to help reduce energy consumption and reduce energy poverty in the UK.

The Free Boiler Scheme started in January 2013 and is set to run until March 2022

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