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PureClean Carpet Cleaning

Snohomish, WA

(215)
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PureClean's chemical-free carpet cleaning technology is revolutionizing the carpet cleaning industry. Say NO to toxic chemicals, soaps and detergents and say YES to soft, fluffy, residue-free carpeting. Call PureClean today at (206) •••-••••.

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Reviews (215)

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5/5

215 customer reviews

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22 September 2019

Great customer service, value, and quality of work. I had a 3rd floor condo and they didn't charge me extra and they made the carpets look and smell brand new.

Reviewed on Yelp

20 September 2019

Had Connor back for our annual carpet cleaning. I didn't realize he did our carpets last year but he remembered us!  To be honest I really wasn't too keen on the estimate and carpet cleaning being the same visit. I was prepared for an outrageous price with them figuring I'd cave because they were already out here. Not the case at all. Connor was respectful, not pushy and was honest with what he felt my carpet needed. The price was competitive, maybe slightly higher but with the cost to clean the couch I felt I got excellent service at a fair price.I think the biggest thing I liked about Pure Clean (aside from the cleaning) is that they aren't looking to nickel and dime you on square footage. Hope I don't get Connor in trouble saying it but that alone will get my business back. I sure I'm not alone when I dread some of the bigger operations giving me one price over the phone and then before you know it the price has doubled after a lap around the house. Family-owned and very local even better. Thanks Connor. See you next year! More...

Reviewed on Yelp

6 September 2019

We always use Pure Clean and today I had them come out to clean an area in our home after water damage.  It looks perfect, thank you Eric! Not only are they the best at what they do, but there is no residual smell, which is very important to us.  Equally important is the tech's that work for them are polite, onetime, they call when they leave the last job, and always professional in all ways.Thank you again Pure Clean for another excellent "job well done"! More...

Reviewed on Yelp

15 August 2019

These folks did a great job . We had them clean our basement carpet and a couple of rugs. The rugs look nice and the carpet looked fresh as well. They picked up and delivered our rugs and all were professional. We are going to be using them again for hypoallergenic cleaning of the carpets as well . More...

Reviewed on Yelp

3 August 2019

I called for a carpet deep cleaning and booked an appointment with 2 weeks timeline. They came in on time and completed the job swiftly. The carpet stains removal was my issue when I called but I was not promised that it will all be removed but I was surprised that nothing was removed not even one. For a deep cleaning that was unexpected If you know what I mean. I wasn't aware that I had to vacuum the place after they left in an hour, I had warned them this is my first time so I would have appreciated if it was told to me in advance. I was unwell and down with bad allergies( read sneezing, teary eyes and super irritated nose) and was overwhelmed with the fact that I had to wait for an hour and also had to rearrange all the chairs and single sofas that was placed up side-down, rearrange the rugs those were all removed  etc. otherwise it was all done well I am guessing. I don't have a bench mark here to compare so I may be the wrong person to share more comments. This is my experience. I wish I was briefed on the phone and expectations were set. More...

Reviewed on Yelp

2 August 2019

Pure Clean is a 5 Star in my mind.  Eric came out today and put Pure Guard on our new wool carpet.  We have used Pure Clean in the past at our home in Shoreline, and their work is excellent.  We wouldn't use anyone else.  Eric arrived on time,  did and excellent job, was professional and this time, as in the past, exceed every expectation I  had in the care and cleaning of our rugs. More...

Reviewed on Yelp

20 May 2019

I was amazed and very happy with the job Scotty did on my carpets today!..I've finally found a carpet cleaning company I can stick with. ..From the friendly and knowledgeable clerk who answered the phone, to Scotty's fast and efficient cleaning, you couldn't ask for a better carpet cleaning company!  And the fact that it's "green" makes it all the better.  You won't go wrong with Pure Clean! More...

Reviewed on Yelp

10 May 2019

The last time my carpet was cleaned was 2016.  These guys just cleaned my carpet again, and as usual, the carpet is back to it's pristine condition!  You can't go wrong with PureClean.  And they donate to Make a Wish as well.  Excellent service, evironmentally friendly, and importance placed on charitable work - you can't get any better than this company!  Thank you Mike - you inspired me today with your outstanding work - and my gorgeous, clean carpets! More...

Reviewed on Yelp

4 May 2019

Perfect service! Set up and communication was easy. Had to wait a few weeks for a Saturday appointment but it was worth it. Very friendly and professional staff. Donovan did an excellent job. Everything was explained and discuss prior to any work being performed. We had our three bedrooms cleaned; only took 1.5 hours. Wish I had done this sooner. We will definitely be hiring them again. More...

Reviewed on Yelp

1 April 2019

We had an issue with one of our cats using our formal room carpet as a litter box. There were 30 pee spots that needed to be treated! Mike Stinson was our technician and I found him to be very knowledgeable. He not only took his time making sure every spot was properly treated,  but he also explained how I could best treat new spots as they appeared and what might be causing the cat to exhibit that behavior. By the time Mike left, the pee smell had been replaced by a pleasant citrus scent. Even after the carpet had dried, we couldn't even detect a trace of pee when on our hands and knees with our noses to the carpet. (It should be noted that we had this problem before and had replaced our regular carpet pad with a waterproof one and replaced our carpet with a child and pet resistant carpet with a waterproof backing. That surely helped!) I will definitely be asking for Mike for all our carpet cleaning needs in the future! More...

Reviewed on Yelp

5 March 2019

I have a unit that was left a mess by a tenant that lived like a pig. There was food all over and the ants had come in to try and take over.  There was juice spilled everywhere and there was a kitten that wasn't quite potty trained. They came in and made to unit look almost as good as new. Connor was a very nice tech, friendly to my husband and went over the cost of the options we had.  I would use this company again for my next cleaning. Thanks for your help Connor! More...

Reviewed on Yelp

3 March 2019

Awesome service every time, friendly and knowledgeable staff, careful and considerate people, and carpets look amazing. No chemical smell. This is the only carpet cleaner we've used since the first time we tried them. Scotty was professional and thorough. Thanks! More...

Reviewed on Yelp

1 March 2019

I had Scotty out today to clean my carpets. He explained everything to me very thoroughly. I was given a quote and it stayed right on target. He was very professional and protected my home while he was cleaning. In less than two hours I have clean carpet.I feel good about this company because of the product they are using and there is no chemical odor.  Hope to have them back out next time I need my carpets cleaned. More...

Reviewed on Yelp

18 February 2019

Eric arrived at our home and cleaned all of the carpets in our house over a 2 hour time window.  He did an exceptional job and was equiped with an excellent truck with lots of different vacume hoses and cleaning equipment.  We were very impressed with Pure Clean's cleaning of our carpets and we will definately call them again for our future carpet cleaning needs. More...

Reviewed on Yelp

7 February 2019

Scotty was very professional. Cleaning was done promptly. They did have truck malfunction but they kept me informed throughout the time. Only issue I had was the hard sell for upscaling services. More...

Reviewed on Yelp

31 January 2019

Had Pure Clean do our carpets a couple weeks ago. Eric was very pleasant and knowledgeable. I wanted his honest opinion on our downstairs, because we thought it really needed to replace it. After Pure Clean It looks awesome and we may have another year on it, unless the stains rear their ugly head. So Far so good. It was way more expensive than I hoped for, but feel comfortable with the outcome.  Impossible to get a bid on the phone, due to so many variables. More...

Reviewed on Yelp

1 November 2018

Pure Clean did a great job taking care of difficult pet stains in our carpets. The initial cleaning did not fully take care of the problem, but they returned (even after some delayed communication on our part) to resolve the issue.

Reviewed on Yelp

17 October 2018

Best ever! I have had my carpets cleaned at least yearly for over 30 years and Pure Clean was far superior to any other service I have used. Eric was so easy to work with and the carpets look amazing. Even better was that it cost $300.00 less than last year. Great results, great technician and great price.  Highly recommended. More...

Reviewed on Yelp

25 September 2018

Kevin Lee, my Healthy Home Technician, just cleaned my outdoor furniture pads and my family room furniture. I am very pleased! He was awesome!! Super friendly, professional, knowledgeable, and courteous. Highly recommend him and this company. I will be having him back out to clean and seal my brick floors once some remodeling is completed. More...

Reviewed on Yelp

18 July 2018

I have been a happy, satisfied customer for years. They are always timely, efficient and respectful. More importantly, they always do an excellent job with our carpets.  Their work makes our money well spent. More...

Reviewed on Yelp

16 July 2018

Andy from Pure Clean just completed my carpet cleaning job, and I am simply amazed!!  He was courteous from start to finish, respectful of the home and furniture, and covered all the options I could use to make my carpet sparkle! ! These 15 year old carpets look amazing!!   The most astounding  feat Andy did was to get two large black ink (about 8" in diameter) spots out of our carpet.  They have been there for about 8 years and three previous attempts by carpet cleaning companties proved unsuccessful.  We think it is just short of a miracle!  We will definitely be using Pure Clean again (this was our third time), and recommending them highly! More...

Reviewed on Yelp

14 July 2018

I am consistently impressed with the quality of the work, and how clean our carpets get (and how quickly they dry).  The technician, Eric's attention to detail and job excellence was remarkable.  I appreciated the time he took to explain the condition of our tile floor and what needed to be done to return it to "almost new" quality (which unfortunately had to be scheduled for another time).  Pure Clean is most certainly my carpet/tile cleaning company of choice, and I highly recommend them. More...

Reviewed on Yelp

30 April 2018

Great experience. A text was sent when the technician was on his way, and it included a link where I could see his location and ETA--very helpful. He was actually a little early and called to make sure that was ok. Donovan was friendly and very knowledgeable, and helped me move a few things that I should have moved before he arrived (thanks again!) We had carpet in two small bedrooms cleaned and it looks great. Our big area rug is currently at the "rug spa" and Pure Clean will deliver it back to us soon. The house smells mildly citrus-y, and not like gross chemicals. I highly recommend this company. More...

Reviewed on Yelp

18 April 2018

Great job! Arrived on time and very professional.  I liked the fact that once done with the steam cleaning, the carpet dried very fast, (about 3hrs). I would definitely would use this company again. More...

Reviewed on Yelp

8 April 2018

We recently had 5 year old 8x10 area rug cleaned by Pure Clean and the first thing I can think of to say is I WISH I HAD KNOWN ABOUT THIS COMPANY SOONER. ..Wonderful customer service and a beautiful clean rug...Thank you Jeni and the team at Pure Clean! From pick up to delivery, I was very impressed and will be sure to recommend your business! More...

Reviewed on Yelp

15 March 2018

We have had great service from the Surdi family since their first year of carpet cleaning. Today another perfectly professional treatment of our carpets that included clear cleaning objectives and price quote plus a nice little Yelp user discount! The technician helped us old folks with moving our furniture off the carpets and was very sweet to talk with our chatty 4 year old grand daughter! More...

Reviewed on Yelp

28 February 2018

Couldn't be happier!  These guys are the highest rated carpet cleaners on the eastside for a reason. First call, to schedule an appointment, I got a ballpark figure.  Which is rare in the industry, but I really appreciated.  I received an email to confirm the day before.  Morning of, I got a text with a picture of the guy that was coming over, then he called me about 10 minutes later.  "A" freaking +!Donovan Lenaberg, Production Manager extraordinaire, came by and walked the house with me, explained their process, which isn't over dependent on a lot of harsh chemicals, and was instantly likable.  He gave me options for what work could be done and didn't try to push me into anything I didn't need, or ask for.  I really appreciated his straightforward approach, and the fact honesty.  He actually waved me off a procedure that he thought would be superfluous.  Dude is good people, and legit awesome at his job.Best of all, he cleaned 3 rooms, a hallway, and a flight of stairs faster than I could have done the stairs alone with a rug doctor.  Dude works like a freaking Marine!  Give them a call if your need your carpets cleaned, you'll be glad you did.Do yourself a favor, take a before picture.  The difference is pretty astounding. More...

Reviewed on Yelp

29 December 2017

Fast service, courteous, however didn't remove stains:I am impressed with how fast they were able to schedule and even arrived 10 minutes before time on Friday morning. The technician explained the whole process, used shoes cover to walk over the house and laid over protectors. Price was decent, might be above average.After the work was done, carpet was in better shape than before and looked great. However, they were not able to identify the stains and were not able to remove them. More...

Reviewed on Yelp

18 November 2017

I'm pretty granola when it comes to cleaning. I was searching for carpet cleaners that didn't use chemicals since I have two small children. I was so happy to find that Pure Clean uses deionized water to clean and I was sold. Eric was one of the nicest people I've ever met! He had such good energy about him. He was very honest and helped me understand the carpet cleaning process. His work was so thorough and I appreciate how hard he worked!! I will be using their services again for cleaning upholstery, rugs, and possibly grout. Thank you for making my move into my new home a pleasant experience! More...

Reviewed on Yelp

16 November 2017

My house smells amazing when they get through!!! Third time I have used Pure Clean for my carpets and they do a beautiful job! I have a puppy, and they got all the stains out.Friendly service, always arrive on time. Sometimes the BEST isn't the cheapest, but well worth the money. More...

Reviewed on Yelp

15 November 2017

He had best work on my carpets. My home is looks nice after he finished their cleaning. The price was more than another company gave me quote but he did the best and definitely for next time I will work this company again.

Reviewed on Yelp

8 November 2017

I received my Asian rug within the promised time, such amazing customer care. The gentleman who delivered it was the same one who did the cleaning. Just like the carpet was on my upstairs landing , it smelled badly of urine. When the clean rug was rolled out in place it was cleaner than new, and it didn't smell like a gas station restroom anymore. I cannot say enough good things about this company. More...

Reviewed on Yelp

5 November 2017

Pure Clean is awesome! They did a great job cleaning my carpets and tile which now look and smell great. Joey was professional, friendly and clear about their services and prices. I will definitely use their services again and highly recommend them to others. More...

Reviewed on Yelp

1 November 2017

I used this company twice and was very happy with the results and the service. I would definitely use this company in the future. Nathan did my apartment carpet cleaning move out and Conner did my carpet for moving into my house. Yes, I had to do it twice! They were professional, friendly and efficient. Thank you! More...

Reviewed on Yelp

18 October 2017

Scheduled a cleaning with only a couple days' notice and they did an excellent job. They gave me an accurate estimate, but day-of it turned out it was lower than the minimum charge, which I wasn't told about over the phone. I had to pay the minimum, but I called them back after the cleaning and they refunded me the difference! I'll definitely be using them in the future. More...

Reviewed on Yelp

9 October 2017

I googled/Yelped carpet cleaning & this company stood out in terms of reviews. I liked the information from their website. I called the number however it went to voicemail. A nice young lady called me back to apologize for the phone-routing issues & got me scheduled. It's $195 minimum for cleaning services. Brandon arrived right at 9am on Monday. Went over pricing with me which is consistent with my quote. He measured the areas that required cleaning & explained the different cleaning packages (silver, gold, platinum). He explained the price per stair and price per dining chair. I got my downstairs cleaned, upstairs hall, stairs, 6 upholstered chairs.  Brandon even left me some solution for spot-cleaning to maintain the carpet.I am very happy with the service & results. I plan to roll out my new area rug & start having guests back over for dinner & football.  I HIGHLY recommend this company for carpet cleaning. Give them a call, you won't be disappointed More...

Reviewed on Yelp

6 October 2017

I just had my carpets cleaned yesterday.  Nate was our technician.  He was very professional, thorough, and personable.  He called 15 mins prior to arrival to give me a headsup.  He asked alot of questions prior to pre-treating stains; what, when, type of cleaners we tried to clean with, etc.  Then he went right to work.  From start to finish was under 2 hours. He cleaned our stairs, landing, and rec-room.  The phone and email support I received from Jen was also excellent.  I would definitely use them again next time I need to have my carpets cleaned. More...

Reviewed on Yelp

4 October 2017

Eric was on time, friendly, professional and did a great job on cleaning our overdue to be cleaned carpet and sofa. I will definitely use them again!

Reviewed on Yelp

3 October 2017

We were super pleased with the service and quality of the cleaning! Very efficient and professional!Thanks!

Reviewed on Yelp

3 October 2017

We were super pleased with the service and quality of the cleaning! Very efficient and professional!

Reviewed on Facebook

28 September 2017

I was so pleased to with my experience from Pure Clean yesterday.  Beginning with my call, Jenni was helpful and explained how we could get sewage water out of our carpet.  And she fit us in just a few days later.    Then we had an EXCELLENT carpet cleaner, Brandon, who set very reasonable expectations with the level of staining over my carpet.  He explained the process, packages, and I was pleasantly surprised by the cost of the entire project.  I was more than pleased by Brandon's patience with my 3 young children, interrupting us with their curiosity.  :)  When I returned home to SUPER clean carpets and no staining, I was thrilled.  I was concerned that some of the stains could not be completely cleaned.  But they are all gone and my carpet feels and smells new again. More...

Reviewed on Yelp

22 September 2017

Updated to say that we have used PureClean several times since my initial review and continue to be very happy with their service. It's nice to know they are a company who can be counted on. More...

Reviewed on Yelp

3 September 2017

Donovan did a fantastic job reviewing services and options for cleaning our rental carpet.  He answered all my questions and gave me suggestions for the future as well.  The service was neat, clean and quick. I love that they bring their own water and truck out the dirty water so nothing was left at the job site.  I have recommended PureClean to a lot of clients and am another happy customer. More...

Reviewed on Yelp

31 August 2017

What a great company!  These folks understand the science of eco-friendly stain and odor removal!  Beau was fabulous. I actually requested business cards to pass out to my HOA with my complete endorsement. Now to get back to house training my little dog Tango! More...

Reviewed on Yelp

23 August 2017

Pure Clean is the only full service carpeting cleaning service I ever use now and my carpet thanks me for it.  They are friendly, thorough and on-time; and they leave my carpet fresh and clean. I have also had them clean and paint/seal my tile kitchen countertops.  And best of all, you can get rewards for referrals.Kathy More...

Reviewed on Yelp

3 August 2017

Joey did a great job. I checked the reviews before I asked and still not expected as much as reviews showed. I was wrong!  He is very professional . I was impressed to see my carpet looks like new after his work. I definitely ask Pure Clean again. More...

Reviewed on Yelp

26 July 2017

Pros: Carpets came out looking great. Removed all the stains from pets and dirt on the stairs. Able to clean fairly quickly. Cons: technician arrived over an hour late from another appointment with no heads up. Asked for $50 per pet stain to deep clean. More...

Reviewed on Yelp

22 July 2017

Joey was super!  Very personable -- did a great cleaning and was kind and thorough.   Five stars for him.  My only complaint is he had to start later than I wanted (no fault of his own) and now overnight and into the next morning, all my carpets are still wet.  I also thought it was fairly expensive but the service and cleaning were great.  Will use again, thank you! More...

Reviewed on Yelp

29 June 2017

I've used Pure Clean three times. They've always done a notably better job than other companies, but this time they really went above and beyond. Right before they came I noticed a huge puddle of blood from my dog who is very sick (dog is now at the vet and on the mend). The puddle had been there for at least 48 hours, and was dried up and brownish color. Brandon worked super hard, and got the whole thing out. I was so impressed...I thought we might have to replace the carpet. I will always use Pure Clean!! More...

Reviewed on Yelp

23 June 2017

Excellent service and a thorough job. Donovan called ahead to let me know when he was coming, and took time to explain the different services and price structure. He worked quickly and efficiently, and took the time to protect our refinished hardwood floors. He even helped me look for my hiding cats! Ask for Donovan when you call. More...

Reviewed on Yelp