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Proclean Air Duct & Carpet Cleaning logo
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Proclean Air Duct & Carpet Cleaning

Gaithersburg, MD

(52)
Proclean Air Duct & Carpet Cleaning logo
P

Proclean Air Duct & Carpet Cleaning

Gaithersburg, MD

(52)

About

We are one of the oldest and most experienced professional air duct cleaning and carpet cleaning companies in the Washington Metropolitan Area specializing in both residential and commercial properties. We are a BBB accredited business that is fully licensed and insured.

Address: 416 E Diamond Ave, Gaithersburg, MD 20877, USA

Reviews (52)

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Nathan B

11 September 2019

Contact and communication was very good. Technician arrived as scheduled, very professional and competent. Work completed to my satisfaction.

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Dashirl D

5 August 2019

What can I say, other than, Juan was fantastic. He called to say what time he would be at my place and he was right on time. I wanted my vents cleaned, but when he looked at them they were in good shape. However, I had mole, my HVAC needed cleaning and a side vent was in horrible shape and needed very thorough cleaning. The cost of $600 was worth it. He even went out of his way to help remove my air vent covers, which I was going to throw away and purchase new ones. Juan told me I should not throw away, because of the quality of the vents, were extremely good. All I had to do was just clean them, he stated; I did and WOW!! did the vents look 1000% better. He but the vents back for me and even the side event, closer to my floor, that needing a lot of cleaning, he cleaned it himself. Thanks for everything Juan. It was excellent working with ProClean and I will use them again.. More...

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Nibiru6

30 July 2019

Extreme courtesy and Professional Scrub cleaning. Carpet looks great. Representative doing the work gave good pointers on carpet maintenance to do myself between professional cleaning. He arrived well within the timeline given and was very careful with moving around the light furnishings left in the rooms being cleaned. I Highly recommend this company. More...

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Lawrence W

28 July 2019

Great service. Good results. Had not had Capet cleaned for 3 years. Now. Looks much better

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Brenda B

22 June 2019

He was professional, courteous and knowledgeable. He walked me through the process with before and after photos. I would highly recommend ProClean!

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Ellen S

19 June 2019

Tech was prompt, professional and friendly. He explained the process and answered our questions. He attempted to "up-sale" of course, but I wish the customer service rep would have asked so we weren't caught off guard. Also, the customer service rep (Tammy) said nothing about the extra "service charge". As compensation the tech agreed to treat just the stairs and small area of heavy traffic outside the kitchen with the added stain resistance at the end. I was not that pleased with the end result, as there were heavy brush marks left in the carpet that in some areas were obviously done with different pressures. I inquired about them and the tech just looked at me and explained "oh those don't matter" . I thought it was unprofessional looking though. I had to vacuum 2× after it was dry in order to get rid of them. I took pictures and will contact the company directly with my feedback. It also seemed like the tech was in a hurry, as the whole thing was only a little over an hour as actually cleaning. There was about 15 min in the beginning to explain the process and sign agreement and about 10 min at the end for him to gather his equipment and sign final. He was at the house total of hour and 45 min. Overall, price and process was acceptable. More...

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Alberta T

18 June 2019

Alberta T***** Juan was EXCELLENT plus a one man show did all the red couches and price was Fantastic and reasonable since I am on a fixed disability income. I would recommended ProClean again and I remember the 4 brothers on the pictures add years ago and saw the add again but something told me call here and the person answer the phone was Awesome with the flat fee Foam Odor included because my 15 year old daughter said to me YES deodorize the Couches and the 1st place I already made arrangements was going to charge me more to use the Foam Deodorize and when the person on the phone told me cheaper rate I knew I got a great deal (Just like Juan whom they had do the job. I will use ProClean again! Be Bless IN JESUS NAME More...

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MICHAEL R D

17 June 2019

He was on time, very professional and knowledgable. When a couple of stains came back when dried, he came back and worked on his hands and knees making sure they were removed. The price was comparable to others in the area and I will be using them again. More...

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Brenda M-P

16 June 2019

I recently had my third carpet cleaning with Proclean. As previously, I'm thrilled with the results. Juan does an amazing job. He is attentive to every detail, he remembers all specific instructions given (such as where there are spots), and he tries his best to ensure that his customers are satisfied with his work. When I called to schedule the appointment, I specifically requested Juan (he cleaned my carpets the two previous times) and the office was very accommodating of my request for Juan and of my scheduling needs. I highly recommend Proclean and will definitely use their services again. BM-P More...

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Susan S

14 June 2019

Excellent cleaning and professionalism from start to finish!

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D S.

5 June 2019

Professional, Courteous & Carpet Cleaning Completed Within Specified Timeframe. Excellent Results. D. Smith

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Paul

25 May 2019

Efficient and thorough

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Jacki R

20 May 2019

They know how to provide customer service. They are through, competent, detail oriented, not afraid of hard work, kind, and polite, as well as on time. Excellent communications before and during. Highly recommended with no hesitation. More...

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Mary Ann F

5 May 2019

The technician was great-he showed up on time, was very tidy, was thorough and knew what he was doing. I asked for deep cleaning in high traffic areas. He explained that deep cleaning would benefit other areas. I thought it was just an upsell but he truly made a difference in the look and smell of older carpeting. It was well worth the extra money! Overall, it was a good value and I would use them again! More...

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Jeff T

26 April 2019

Had a great experience with Proclean! Called them because Chem -Dry in Olney quoted me a price of $400 for 2 bedrooms in a condo. I am so glad I did!!! I called and scheduled and immediately received a text message confithe appointment. Then received an email doing the same. The day before received another texted reminder of the appointment. The day of a text then the service professional called me 30 minutes prior to arriving. When he was enroute snother text message and then a knock at my door. Juan was professional, dressed very professional, answered all my questions and was cleaned in minutes. It dried within 30 minutes and looked great. I won’t use anyone else! I had a fantastic experience with this company! More...

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Christine Gooding

24 April 2019

I am very happy with the carpet cleaning results. He was a very pleasant and professional person who performed the cleaning with care and he provided me a few tips.

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S A.

21 April 2019

Juan did an excellent job cleaning the carpet in my townhome. The carpet was very bright after cleaning. He was on time and even offered to come earlier the day of service.

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Becky H

10 April 2019

Service was great and thorough. Danny was very informative, knowledgeable and did a good job.

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Francis L

2 April 2019

Very pleased with service but book online for the best price and double check your bill if you opt-in for extra services (such as deep cleaning carbonation, which in my case was $150.00 since my rugs were really dirty) plus their service fee of 5.00 All total 334.90. I would definitely recommend ProClean for carpet cleaning as they did great work and my carpet were dry in the allotted time advertised. 1 service man did all the work on a Saturday. I Next year I'll book online for their lowest rate so that I won't be penalized by booking by phone. More...

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Gloria L

25 March 2019

The Proclean Tech, Jose, was very professional. He knew his job, and how best to help us with the duct cleaning in our home, that had not been done for over 20 years. It was so worth the investment in our home. Thank you Jose and Proclean for your help! More...

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Efty A

18 March 2019

I called at least three different air duct cleaning companies approved by the county or other sources to get information on the different types of available service and why the difference in advertised rates. The agent that answered the phone at Proclean, if I remember correctly his name was Brandon, was the most helpful, knowledgeable, patient and courteous. This made me decide to go with this company for the cleaning. I made the appointment for a regular clean. Hose and Danny arrived on time. As soon as they looked at the furnace and the vents in the basement, they detected mold growing. I was very concerned because I have been suffering with cough and swelling in the face for some time and no tests were clear on the cause. Hose assured me that the cleaning will make a difference. Hose said that the condition of the ducts was very bad and the price he quoted to me to clean them thoroughly was at least five times higher than what I expected. I have been in this home for about 18 years and I admit we never cleaned the ducts before and I am sure the condition was not very good. He also suggested to use UV lights in the furnace to keep the mold from growing back. This was an additional high cost. I was overwhelmed and called my daughter for advice. Hose talked to her, and he also suggested to talk to his boss to get us a discount. He was very nice and professional. He gave me a 5-month payment term for the lights. I felt the urgency to make a decision because of my health condition. He was very thorough with the cleaning, and honestly I was amazed with the amount of dust his machine sucked up. He and Danny make a good team. It took at least five hours to complete the job and it took me two days to clean the house from the dust that got everywhere. I cannot tell yet how effective this cleaning is on my health issues, but I hope it will make a difference, because I only spent this amount of money for the cleaning for this reason. I will definitely use this company for future cleanings. Thank you. EFTY More...

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MARYLOUISE L

23 February 2019

Jose was on time, called ahead, and was very personable. He clearly explained the process and cost. He was efficient with his time and the carpet was dry in no time. It looks GREAT! Now, we can wait a year + to replace. I highly recommend this company and will be using them again! More...

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barbara k

20 February 2019

Proclean cleaned our carpets that had years of wear and tear, old urine stains from a dog, and grease and oil stains. The carpet technician was very nice and professional. He did any excellent job in cleaning our carpets, they look new again. Thank you Proclean. More...

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Elanie S.

18 February 2019

ProClean serviced the townhouse I'm currently renting which included all vents & the dryer vent too. Their technician Jose was courteous, communicative, and professional from the moment he arrived onsite to the momemt he left. He did a very thorough job and explained what he was doing throughout the entire process. He also notified my landlord of all options available without beibg pushy.which I appreciated. My landlord found the company through a circular ad and contacted them via email. I continued the email communication to set up the appt. They said the job would take 2-3 hours to complete. Note: the time block they set up is a window for arrival. My appt window was 10-12, he arrived @11:00 and was done @ 12:15. Overall I was pleased with the service. They are good about response time in terms of replying both via emal and answering phones. I was very pleased with Jose's level of professionalism. communication style and the work he performed. I would recommend using ProClean, but am only giving them four stars instead of five. I felt the pricing for the additional services was a bit high. I also didn't realize or was not made aware that the scheduled time was an arrival window, so keep this in mind if you schedule an early appt on a work day. More...

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Eleanor B

10 February 2019

we scheduled an appointment to have our carpet and steps deep cleaned, we have off white with a little tan berber carpet and our steps gets a lot of traffic and showed that it really needed a deep cleaning along with the living area. so in the past we have used several carpet cleaning company's and we weren't always 100% satisfied, so we gave Pro Clean try, We are so glad we did, the technician Mr. Quintero arrived on time, he did a awesome job and was very professional. The carpet looks so good and steps look great. We are so pleased with how it looks. More...

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Sonia J

1 February 2019

The gentleman was very courteous and professional. He explained everything he was going to do and he took his time doing it. When he was finished, he had me check everything and it was all to my satisfaction. More...

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Beverly W

30 January 2019

Beverly W. The technician called ahead and arrived on time. He was very knowledgeable about carpet cleaning and answered all of my questions. He did a great job cleaning 8 carpeted areas in my home. I feel the cost was fair and I would recommend Proclean to my family and friends. More...

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David D

26 January 2019

ProClean and the technician/Jose that did the work were on time, professional, and very organized. The technician showed me all the debris (including mold) removed from my vents. The work areas were left clean and dust free. My heating system works more efficiently with less noise and better heat dispersal. It was a job well done and Jose was great! More...

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Carol P

2 January 2019

Technician arrived within the scheduled window,was knowledgeable and explained what my options were before proceeding.I was satisfied with the work done, would recommend.

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PP

2 January 2019

ProClean Tech was professional and thorough. He informed me about other services. I am very pleased with this service. It took my couches a day to dry instead of 2 hours, but cleaning was great. My couches look new again.

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Joey S

30 December 2018

Well Performed Cleaning, very please with the results.

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Isaiah R

20 December 2018

Very good company to work with. They call ahead, arrive on time and do great work. Jose cleaned our furnace and vents earlier this week and the difference was immediate. He was very professional. I will use this company again. More...

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John P

19 December 2018

The tech did a fine job on a difficult space. He explained all the procedures.

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Ala S

2 December 2018

They provide professional service and very efficient. I have a large home with 5 rooms and 4 flights of stairs carpeted with multiple stains. The guy finished the job in less than two hours and the carpet looks great now. I used a coupon and the price was very reasonable. I would use them again. More...

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Jarrod S

13 November 2018

Great job and fast service! Very satisfied.

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Gloria S

12 November 2018

Service was excellent and quality cleaning. They looked 100% better!

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Jill C.

11 December 2017

Excellent customer service! The workers were professional, polite, clean and explained all of the steps involved in our dyer vent cleaning. We will definitely use them again. Highly recommended! More...

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Sarah S.

16 November 2017

I am exceptionally pleased by the excellent work done by JH in cleaning all the carpets in our home. He showed the care and attention in his work that made me feel so glad that I made the decision to use ProClean. JH showed up early, he was super friendly, and extremely skilled. He went the extra mile and our carpets look beautiful! More...

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Ken P.

27 October 2017

Recently had both carpets and upholstery cleaned. JH did a fabulous job. These were in great need of cleaning and now look great. On top of that he was punctual and very professional. More...

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Roxanne Y.

20 October 2017

My carpets look very clean!

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Amanda E.

5 October 2017

Had this company come out to clean my ducts and I was very pleased with the whole experience. The secretary I booked the appointment was very helpful and informative, and she was very accommodating to my schedule. The technician arrived on time and walked me through what he would be doing. He answered all of my questions thoroughly and professionally, completed the work on time and did a very good job! I couldn't believe how dirty my ducts were, and how clean he got them. The difference in air quality was almost immediately noticeable throughout my home! I would highly recommend this company to anyone looking to get their air ducts cleaned. Pricing is fair for the quality of work you get, and the company is very professional. More...

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AVRAM B.

3 October 2017

I had an excellent experience with cleaning my air ducts. They called 30 minutes before arriving, Jose explained everything very clearly, and he showed how pictures of before and after changes. My air ducts were extremely dirty and he cleaned them very well. I am very happy with their service. I would recommend them to anyone who wants to get the job done well. More...

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Anne N.

24 August 2017

Juan was very professional, knowledgeable, and right on time. Juan was very helpful with making a decision. The carpets look great and I am very pleased with the service. I will definitely be hiring them again. More...

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David H.

15 July 2017

Danny and Jose Q did a fantastic job for me. These guys are very professional and polite. Most of all I got the sense they really cared about me (the customer). I highly recommend them !

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Fahad M.

8 July 2017

JQ and DR came out right at the time which they say they would. They provided excellent service and were very knowledgable in all their work. They were quick and easy to work with. I would highly recommend them and Proclean air duct service. More...

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Alexandra W.

8 July 2017

The two gentlemen that came to do my vents were excellent! They are very well mannered and very experienced! They answered all my questions and provided information for me that I didn't even know about. I will definitely use this company again. I will have no problem referring this company to anyone! Thank you so much. I am a very satisfied customer. JM did an awesome job More...

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Sharon T.

1 July 2017

The service was excellent. The carpets look great. Juan was very professional and courteous.

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Margie B.

27 June 2017

ProClean just cleaned my carpets and Juan did an awesome job!!!!

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Tracey D.

27 June 2017

I have used this company for the last 10 years and I am always impressed with the quality and professionalism of their staff and the cleaning. Today we had a deep cleaning of my entire 2nd floor and stairs - it looks wonderful!! So glad Jose explained the process and the different technique with deep vs. basic cleaning as well as what was most effective for our household (allergies). Highly recommend them. More...

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G. S. S.

27 June 2017

When I called ProClean to schedule my carpet cleaning I talked to Terry who was very professional and courteous to me and quoted me a very reasonable price for my whole house carpet cleaning. (Later I found out that he was the owner of the company). The technician Jeraldo who came to my house was also very professional and courteous person and there were no hidden surprises or bait and switch techniques. He did such an excellent job to deep clean the carpet in my entire house with a wonderful results. I thank Terry, the owner and Jeraldo, the technician, to perform such a wonderful cleaning job. I wish ProClean all the best in the business. More...

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Mike S.

25 June 2017

Professional and courteous service, awesome work! Very nice experience and my carpets look great!

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Andrea B.

19 June 2017

They did great work and my carpets were super clean. Awesome Job!

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