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Prime Physiotherapy & Performance logo
P

Prime Physiotherapy & Performance

Kelowna, Canada

(144)
Prime Physiotherapy & Performance logo
P

Prime Physiotherapy & Performance

Kelowna, Canada

(144)

About

Kinesiology
Personal Training
Sports performance training
Hydrotherapy
Physiotherapy
Acupuncture
IMS

Reviews (144)

Leave a review
L
14 November 2019

Thank you Aaron Finn and staff for being so attentive. After my accident 3 yrs ago and several attempts with other treatments, it was amazing to find the help I needed to work on the right recovery. Thank you again!!

J
7 November 2019

The team at Prime are top notch. They’ve been caring, welcoming and very knowledgeable. Aaron has really helped me recover from a debilitating back injury. I have been very happy with my treatment and will happily send friends and family to Aaron and Prime when they get injured or want to improve their well-being and strength. More...

S
2 November 2019

Amazing Amazing Staff!! Can’t rave enough about how comfortable they make someone feel!! Very professional. Always very kind and friendly. And will try to accommodate your needs the best way they can!!! I’m so glad this clinic is open close to me!! Dr.Matt is awesome and my family’s health needs will be well taken care of under his care!! More...

S
31 October 2019

State of the art facility and amazing team ;-) I would recommend anybody to this facility. Keep up the great work!

R
31 October 2019

The professional take on the injury you have, and the way help you through you're process of healing is beyond commendable. The team is amazing and the culture is at the top level. I love the people and the place. Good job guys. More...

E
31 October 2019

Only have good things to say about Prime. From day one I have been there till now. They have been more than welcoming to me. The front desk staff always professional and kind. I started up with Joel but shortly after I started with him, he left. I thought I would have to explain everything again but Megan Stone picked up from where Joel left and knew exactly what to recommend despite not being present in the initial meeting. I had been struggling with my injury for over a year now and in just 6 weeks with Megan, I feel way better and have gained a lot more knowledge. The exercises she recommended, have worked wonders; the IMS she recommended have made me feel like a million bucks and I sure will be implementing the majority of those exercises with my daily workouts. Thanks Prime and thanks Megan... Y'all are awesome :) More...

T
28 October 2019

The Prime Medical Group is an excellent Primary Care Facility. Dr. Matt Smith and the administrative staff- Santana and Sarah have exceeded all my expectations in securing a new family doctor. My initial appointment was booked in a timely manner, and a follow-up appointment was secured a few days later. Lab reports were received and explained in detail by Dr. Smith, with several recommendations offered for future self-care. I would not hesitate to recommend Dr. Smith and the medical group to folks looking for a family practice. Thank you all for your professionalism, timely follow-ups, and courteous manner. Todd B. More...

T
26 October 2019

After Seeing Riley Weatherhead just a couple of times I made drastic improvements with my neck and back that other places haven't been able to help with over the last two years. Riley's knowledge is incredible and he truly has a passion for helping people. Riley's not one of those Physios who you walk into a room and gives you a piece of paper of exercises and you walk out. Riley takes the time to thoroughly examine me every time, works on my neck and back and spends time in the gym working on exercises. I would 100% recommend Riley! More...

T
25 October 2019

Thank you Toni for giving me the resources I needed to improve on-going issues I have with my neck and shoulders. With her expertise in kinesiology she gave me a thorough assessment of where my weak areas are and where I have extreme tightness. She setup an exercise program to both reduce the pain and strengthen these areas I have had on-going issues with. Over the last nine months she has progressed me from basic stretching exercises to more advanced strengthening exercises that has improved my overall health. More...

A
24 October 2019

I've been working with Antonia Rizea for half a year for kinesiology and hydro therapy with amazing results. She is great at targeting problem areas, creating effective routines, and monitoring my exercises, quickly pointing out what I am doing wrong and providing constructive feedback for immediate adjustments. Without her I don't believe my recovery would be as quick as it has been. With her I not only was able to reduce pain, but I have been able to strengthen weak areas to help prevent it from flairing up. I've seen a few specialist before her outside of Kelowna but it is rare to find someone who shows genuine concern for my recovery as she does. I don't think you can find someone better to work with on building your strength gaining permanent recovery from injury. More...

K
16 October 2019

Wow! Beautiful clinic and the ladies at the front desk are so friendly and efficient. They got me in much sooner than I expected and the staff went above and beyond to make sure I was taken care of. Thank you so much for making my experience so stress-free!! More...

L
22 September 2019

This week we went to meet with our new physician, Dr. Matthew Smith in the Prime Medical Office. From the time we walked in the new and clean office, we were greeted by 2 ladies at the front desk who were very helpful, friendly and easy to talk to but professional as well. No wait time at all and when Dr. Smith came in, he definitely was very attentive in listening to our medical history and gave us his opinion about certain things and suggested helpful ways to maintain our fitness and well being. We found him to be very knowledgeable and extremely intelligent coming right from college. He is a very friendly and approachable Dr. We highly recommend this office for your medical needs. More...

S
19 September 2019

Dr Matt Smith is our new family doctor. He is smart, efficient and a partner in our health care management. We are so thankful for the care he provides. He speaks with our 8 year old not "at him". Very impressed. The Somfai family More...

R
8 September 2019

The best walk-in & family clinic in Kelowna. After seeing the 30+ person line-up outside the Spall Medical Clinic I decided to check medimap for other options. PRIME Medical had a walk-in time of zero minutes and great reviews so I decided to try it. The facility is brand new, had absolutely no wait time, and my doctor (Dr. Matthew Smith) was great. If you need a walk-in or family doctor this is definitely the best option in the Okanagan. More...

N
6 September 2019

Ingrid saved my life. I had almost given up and assumed that the pain I was dealing with was my new norm. After trying many other treatments and physiotherapists I had lost almost all hope to being pain free again. Highly recommend Ingrid!!!

J
26 July 2019

Best trainers, physios, chiros, and doctors in town. One-stop shop with a beautiful gym to workout in!

B
25 July 2019

I love this place, everything and everyone at Prime is phenomenal. I train at their gym with Brandt and have gone to Riley for physiology and constantly have the best experiences. I no longer feel constant bad pain and I'm getting into better shape every visit. Couldn't live without Prime!!! More...

S
30 June 2019

Gerome is fantastic, very knowledgeable and professional. When injuries and pain cloud your life up it's a really big deal when you find someone who understands and helps turn it around!

T
30 May 2019

Top level professionalism in their field. The caring and motivating attitudes guide and help the patient to progress to a better life style. Our whole family, from semi-pro sport to seniors, has benefited from this outstanding clinic. We have recommended Prime to many friends. More...

D
30 May 2019

Chose this place to do physio for my WCB related injury and couldn't have been more satisfied. Gerome, Toni and the entire Prime team helped me get healthy after a very difficult back injury, and thanks to them I am back healthy and feeling better than I have in years.

A
10 May 2019

I had a family member see Ingrid for vertigo. This first treatment was terrible, as the patient was so nauseous. Ingrid was so kind and caring. She even came in the next day, on her DAY OFF, to redo the treatment. Which was successful. 100% recommend. More...

B
30 March 2019

Joel and the team at Prime helped me get my life back on track after a back injury that left me uncertain about my future in many ways. Nine months of hard work and perseverance later, I can finally say my back feels better than it has in over a decade. I couldn't have done it without the knowledge and guidance provided by everyone at Prime. Thank you! More...

S
30 March 2019

Amazing experience dealing with Prime Physiotherapy and Joel in particular. I had never seen a physio in the past for injuries, I had always just suffered through and let time heal it. Ended up getting really frustrated with a recent elbow injury and was referred here by my massage therapist (Jen Cuddington, also amazing FYI). Anyways Joel has been an incredible help and resource on the road to recovery. He is so knowledgable! The exercises and education as well as the therapies..just awesome! Really speeding up the recovery process. Feel pretty foolish for not using this fantastic resource in the past! More...

J
30 March 2019

I've worked with 3 different PT's (Joel, Ingrid, Jerome) with 2 different injuries and I cannot say enough good things about this place. Any of the PT's I've seen at Prime were way more inclined and motivated to help than any other Physio I've been to.Joel and Ingrid have gone above and beyond in helping me with a Herniated disk and Sciatic pain. Joel is very knowledgeable and straight to the point and was able to correct things I was doing wrong for my back that another PT at a different physio didnt correct. Ingrid is also very knowledgeable and helpful She probably does the best IMS in town!I only had 2 or 3 sessions with Jerome following an ankle surgery but he gave me some great pointers and stretches that I still use today.The facility is amazing and the front desk is always very nice and easygoing. I try all the time to reccomend these guys to anyone. More...

M
30 March 2019

I got injured at some point during my martial arts training. I thought I had just pulled a muscle in my shoulder and kept training. Once my arm went numb, I realize something had gone too far, went to the doctor and got a referral to physio. A few teammates referred me to Prime and said they had all had outstanding experiences there. Through my treatment, we found I had torn multiple muscles, my labrum and done nerve damage. The team worked together and through non-invasive treatment, electrical muscle stimulation and progressive exercise routines, they helped me repair the damage I had done and got me back to regular training. They even kept in contact with my coaches to I could do some modified training while I recovered. More...

R
30 March 2019

Joel immediately sorted out a problem I thought would be a much more complicated.

P
28 February 2019

I recently injured myself at work. After seeing my GP it was recommended to me to try physiotherapy. I called Prime Physio to see if they had any available appointments. That phone call and every other interaction with the company has been exceptional. The efficiency and professionalism shown by all staff that I interacted with was above and beyond. My appointment was scheduled with Tamara Umpherville. On the first visit Tamara conducted a thorough review of the workplace injury and asked all the questions that she needed to make a diagnosis. She was extremely knowledgeable and thorough.Tamara developed a treatment plan consisting of hands on treatments, traction and home exercises. The treatment was approximately 8 weeks and at every step I felt continuous improvement.Tamara's demeanor and approach were always professional, caring and very informed.This has been by far the most pleasant interaction with a medical professional and company that I've ever had. From day one I felt thoroughly taken care of. Thank you! More...

W
28 February 2019

This place is top notch. I'm very active in all sorts of extreme sports and get injured quite often and have been to many different clinics and have had my best results here!

M
28 February 2019

I tore my MCL back in September, I asked for a sports based physiotherapist and was sent to see Joel. I received the best treatment from Joel, very thorough and patient. Back skiing and running by November! Thanks team at Prime!! More...

K
28 February 2019

I injured my shoulder playing volleyball and it was further exacerbated by my less-than ergonomic set up at work. I had my initial consultation with Antonia Rizea, the Kinesiologist at Prime, and she brought to light all of the areas I should focus on in addition to my shoulder. This kick-started me in such a way that I had the motivation to work on my body to get it back to the best shape so I'd be out of pain and able to participate in sport without worry of future injury. Toni has then put together a strengthening regiment and meets with me on a regular basis. She's so encouraging and I'm really seeing an improvement! It also helps that I feel incredibly welcomed by the staff at Prime every time I go for my appointment. Highly recommend!! More...

A
28 February 2019

Joel is very experienced, means he can identify the problem, explain it in a simple language, and suggest solutions.

B
30 December 2018

Joel has been amazing at helping me recover from several issues (knee & lower back). He is knowledegable and thorough and always helps me get back moving with great range of motion, improvement in strength and best of all free from pain. Joel, Tyler and the rest of the team are friendly and professional and I highly recommend them. You will be thankful! More...

K
30 December 2018

Last week I had a whole new physio experience. This is a top notch clinic with a professional, caring team. Riley was patent with a practical approach. His hands on manipulations were amazing and his at home solutions were helpful. I would highly recommend Prime Physiotherapy More...

J
30 December 2018

I first came into Prime with a back injury from powerlifting. I had never had such a injury and was scared I would never lift again. Riley was very thorough and having his own experience in weightlifting was invaluable and made him stand out from other physiotherapists I've seen in the past.Within 3 weeks I was good as new and thought having someone review my compound lifts would be a good idea (to prevent another such injury). Riley suggested I work with Luke.I've only had 2 sessions with Luke and have gained more knowledge and concise feedback than working with other trainers over the last 8 years. From the first squat he spotted my "weaknesses", honed in on those muscles and set up a plan. Luke is very clear and professional in his explanations/coaching. I would highly recommend Prime to anyone experienced or new to weightlifting. My experiences at Prime are invaluable! More...

A
30 December 2018

Always a great physio experience, have been seeing Joel for a number of year for various injuries and have always been blown away by his knowledge and advice. For any martial artists looking for a good physio, that undestands what the body needs to be able to do to perform and compete in different arts ((BJJ , wresting, boxing, or muay thai) I would highly recommend seeing Joel at Prime Physiotherapy. More...

H
30 December 2018

Joel is my go to guy. Has treated me for multiple injuries and never let me down. I now travel from out of town to specifically go to Prime.

J
30 November 2018

I've been to numerous physiotherapists but have never come across anyone like Joel. He's not a big box store who sells as much treatments as possible. Instead, he treats each patient like a puzzle with the information you present and then looks for the missing pieces with you. Then he actually gives you homework to help with the solution instead of encouraging multiple follow up appointments. This is the best form of therapy i have received and encourage everyone to try Joel out and see the results yourself.Thanks for helping me through one of the roughest patches I've been in. More...

G
30 November 2018

I have been to several Physiotherapists in my life. This is by far the best facility and Therapy I have ever encountered. The service from all the staff is very professional . However the treatment and care for my shoulder that I have received from Physiotherapist Kailee Grayston has been life changing for me. Outstanding! Thank you Kailee More...

W
30 November 2018

I have been a client of Prime for several years and currently working with Sherysse Hayward for message therapy. I have benefited from these treatments and would recommend this treatment for anyone.

L
30 November 2018

I had been suffering with hip pain for 5 months before meeting with Joel at Prime. It was hampering my ability to practice yoga, hike, even go for a walk. I had tried chiropractors, orthotics, doctors, x-rays, you name it! After following the exercises and explanations given to me by Joel, my hip pain disappeared within 3 or 4 days. I have kept up on my exercises, and have been able to return to all of my regular activity. I am in awe of Joel's expertise... his knowledge of the human body is spot on! Thank you so much! More...

R
30 November 2018

The team at Prime is fantastic. I've seen Joel for countless injuries over the years and each time he gets me back to form, usually in better shape than pre-injury.

J
30 November 2018

I know it's frowned upon for staff to write a review of their own company.But I felt I HAD to write this review as this is officially #100 review. This is the strongest team I have ever worked with, and I am proud and honored to work along side this great crew of physios/massage therapist/kinesiologists/front staff. Every one brings their A game and always put the patients first. I am looking forward to expanding our business but never at the expense of quality. Keep up the great work team!Joel More...

S
30 November 2018

Joel is the best. His colleagues are fantastic. They have fixed me up more times than I count. If you need repair you can’t go to a more qualified group. Thanks Prime!

M
30 November 2018

Very professional, knowledgeable and personable staff, from the ladies organizing the office and making the appointments to the therapists who treat and care for the patients. I would highly recommend Ingrid for IMS and physiotherapy treatment. She is caring, empathetic and extremely skilled at what she does. More...

C
30 November 2018

When I had a serious issue with my neck and chest pain, Gerome took care of me very well. He diagnosed my symptoms and treated me professionally. I feel much better now. Thank you so much for your professionalism. Take care. More...

R
30 November 2018

Thx for the great work prime!!

D
30 November 2018

Joel and his team are the best in the city. I have 3 active athletes and he has patched them up more times than I can count. I trust Joel implicitly with his diagnostics, preventative care programs and post-surgery rehab. I don't even bother going to doctors, Joel has us well covered. Thanks Team Prime! More...

J
30 November 2018

I have suffered with Foot and Leg issues this past year. Joel is extremely knowledgeable and has assisted me in urgent care with my dr. and surgeon. After I had a private MRI he gave immediate advise to seek urgent care outside physio. Resulted in Hip Replacement and was done very quickly with his advise. Excellent care. More...

A
30 November 2018

Joel is a great physiotherapist! Would highly recommend to everyone!!

N
30 November 2018

Joel at Prime Physiotherapy has been awesome at helping 3 members of our family. I have and will continue to recommend Prime Physio to my friends.

S
30 November 2018

I have been struggling with a back injury for several years and the team at Prime has helped me get onto a path to physical wellness while I wait for surgery. After surgery they are the only one group of pros I want to do my recovery with. Thanks for all the help so far! looking forward to the post surgery workouts to get me up to speed. More...

B
30 November 2018

Recommend Prime and Joel to anyone that's having any lower back issues. Happy to get the exercise and the proper explanations as to why i need to strengthen certain areas.

C
30 November 2018

The best in town!!! Look no longer, you have arrived at the right Physio: PRIME!!! Read on and see for yourself….Being a competitive athlete, I had my fair share of Physio Therapists in the past. I was training and in excellent health until a few month ago when I got hit by an SUV while on a bicycle. This has left me seriously injured and unable to walk. Naturally, I was looking for the best in town to fix me up and help me back on my feet, literally! I have asked just about everybody I knew and Prime Physio kept coming up and for very good reason. When I got there, I was in a wheelchair, had pain all over my body, had a torn rotator cuff injury and was pretty overwhelmed. The staff there has been amazing. Although highly professional you can feel how tightly-knit and open to collaboration they are for your best possible outcome. I feel that at Prime you don’t just get one great Physio but an accumulation in years of combined professional experience. They are always on their game, giving 100% every time. I have worked mainly with Joel and my shoulder did NOT need surgery!!!! We did it!!! My pain level has substantially decreased, range of motion increased significantly, and my strength is still improving. I know it will be back to 100%!!! Toni, helped me with core strength and pool therapy. I love her humour and she knows exactly when to push and when to rein me in! I am still recovering but back into sports!!! I am so grateful. Don’t hesitate to check them out. More...

B
30 October 2018

Coming for treatment at Prime Physiotherapy is very helpful and educational . The team at Prime works together for your best interest! I personally find the advice and suggestions from Joel so beneficial. Joel does a great job of describing the injury, what he is about to do, and what he expects you to do for homework to help yourself. If I could give Prime more than 5 stars I would! I highly recommend Joel at Prime Physiotherapy! More...

S
30 October 2018

Great service. Arrived and greeted with a smile. Short wait before meeting with Ingrid. Thorough exam during which she was so easy to talk to, explained in easy to understand terms. She had a sense of humour! Which I loved. Discussed treatment options and was able to start during the same visit. More...

J
30 October 2018

Gerome and I have had the pleasure to collaborate on many different ideas and cases. He uses research and evidence to treat his patients and will help you with your pain! I had the pleasure of visiting the clinic and meeting some of the staff and I can say they're a great team! The atmosphere is very welcoming and when you walk in, you feel apart of the team! I highly recommend him for getting back to pain-free living! More...

I
30 October 2018

Antonia is a super knowledgable kinesiologist! Progressing from the pool to the gym with her has been so helpful! I highly recommend her for whatever your fitness or rehabilitation goals are.

D
30 October 2018

After I was involved in a motorcycle accident that I was sure would change my life . The Prime team helped show me how little I'd really lost and for that I can never thank them enough . 5 star dosnt do them justice . Best in the biz More...

A
30 October 2018

10/10 recommend. Joel at Prime Physiotherapy was an absolute miracle worker. I continue to say this to everyone that I have never received care and attention to my health quite like Joel provided to me. Joel is incredibly personable, genuine, and expresses a deep passion for his career. He is highly intelligent and will solve/assess your deficits in a blink of an eye! I also encountered time with Tyler, a kinesiologist at Prime, who was patient and knowledgable in instructing me how to perform my bouts of exercises. I came to Prime about 7-weeks post-cycling accident with neck and back pain. RMT sessions were making matters worse (as Joel alluded to, and of course was spot on!) and spinal x-rays showed nothing. I wanted to be pain-free and back to my regular activities! All it took were 3 SESSIONS over 1-month and I am a pain-free, 'graduated' patient. Incredible. THANK YOU PRIME AND JOEL!!! More...

B
30 October 2018

Great helpful staff! I returned to Ingrid's services again as I appreciated her caring treatment of me the last time I needed physiotherapy. I'm also grateful that the friendly staff member (sorry I didn't get his name) who put on the heat treatment then afterwards showed me and sent me home with, exercises to improve my flexibility and strength. More...

C
30 October 2018

Sherysse has been my massage therapist for over ten years... she has helped me so much over the years with a permanent neck injury. . i'd recommend her or any of the staff at Prime... always so helpful.. thanks Sherysse :) More...

A
30 October 2018

Joel and Toni got me running again. I would have been happy with just running, but I was able to do a half-marathon recently much faster than I would have thought a year ago. They go out of their way to treat you as an individual and give you a plan to move forward with. More...

L
29 October 2018

Sherysse is an amazing RMT with much experience. She does deep tissue massage and really gets results. I would and DO recommend her above anyone else. She is a remarkable practitioner and definitely the person you want to call to deal with your muscular problems. More...

S
30 September 2018

I have been under the tutelage of Brandt Fralick as a personal Trainer for 2 months now and I cant even begin to describe how amazing my experience is! He is super supportive and always smiling and positive! He pushes you to your limits and gets you the results your looking for! I came in with a pulled hamstring and because of his knowledge and education....we were able to customize my workouts to get to the root of the problem as to why it happened and not aggravate the injury further. I feel so much stronger and healthy!!! Well worth your time and $'s spent!!! Brandt also runs programs that trains kids and has been working with my son for 8 months and he has helped him work out some muscle imbalances he was having and has really been a mentor for him. He sees the positive in every kid and is always pumping their tires!! My sons self confidence is way up and he enjoys hanging at the gym with Brandt and the groups! More...

G
30 September 2018

My friend recommended that I come here when I had a brutal back injury . Joel and the staff were beyond amazing! I would definitely recommend you come see Joel at Prime!!! I won’t go anywhere else now.

J
30 September 2018

Best Physio clinic in kelwona.

E
30 September 2018

Super friendly place. Love the atmosphere too. I did IMS for the first time and I feel so much better. First time someone actually understood my shoulder pain and did something about it for the past 15 years. I would highly recommend it for any chronic pain, discomfort or thighness... I will definitely keep going with my treatments. More...

C
30 September 2018

I’ve been seeing Joel for the better part of a decade for all sorts of MVA and sports related injuries. He is the most knowledgeable and friendly dude that knows exactly how to diagnose and help retrain all types of injuries. After deciding to get back into competitive wakeboarding, Joel suggested I work with Antonia, a wicked kinesiologist, to help coach me in getting my strength back for riding at the competitive level. It’s been a pleasure getting back into my peak performance and she works hard at customizing my routines to suit my individual needs.You guys are awesome! More...

K
30 September 2018

Ingrid is gracious, flexible and EXCELLENT at IMS!!!! As someone who’s managed a chronic back injury for 12 years I’ve had lots of Physio therapy and intervention. I needed IMS and was in town, and this gal sure saved the day! If you have any injury or pain, and live in or are visiting, call these guys and see Ingrid! More...

C
30 September 2018

Really happy with my results

S
30 September 2018

Really appreciate Joel and the team at Prime. They’ve been very helpful in helping me fix an injury while explaining the mechanics of the body and coaching me on how to strengthen problem spots. Two thumbs up!

N
30 August 2018

Joel Kryczka is the best physiotherapist in town. Enough said .

A
30 August 2018

The issue for me was a bulging disk (L3/L4); the pain was incredible and the options were surgery or physiotherapy. The group at Prime have been great. In addition to the initial analysis and treatment plan, Joel & Jessica also recommended hydrotherapy.I embarked on my hydrotherapy program with Antonia and I couldn't be happier. Her knowledge and professionalism in creating a staged treatment plan specific to my injury has resulted in a much quicker recovery than I had expected or been led to believe by the neurosurgeon. We are fortunate to have our own pool so Antonia arranged to conduct most of the therapy sessions at our residence. I would receive a detailed explanation of the exercises in each phase of the recovery by email such that I could rehab at home between visits. Our upcoming trip to Europe is going to be that much more enjoyable. Thanks Antonia! More...

L
30 August 2018

I highly recommend Prime for both Physiotherapy and Rebuilding! I followed my adult daughter to Prime after we both had open heart surgery and I needed to strengthen my entire upper body. I chose Prime again after cancer surgery last year. A big thank you goes to kinesiologist Antonia Rizea for easing me gently back into fitness in both the pool and gym. I look and feel 10 years younger! And most of all I am happy when exercising. Who knew?. More...

S
30 August 2018

So thankful to have found Ingrid and her amazing care at Prime Physio. I have had great results with IMS and highly recommend!

N
30 August 2018

Highly recommended. Riley has been amazing in addressing some tightness and mobility deficiencies to improve athletic performance and alleviate the associated pain. My clinical experience with him and the prescribed take home exercises made me feel like he is someone who is truly passionate about his profession and wants to see his patients live the highest quality of life available to them. More...

D
30 August 2018

A huge thank you to Antonia Rizea for her support and coaching over the past year and a half. When I came to her I had tennis elbow (epicondilitis) and had tried so many treatments before with no results. She worked with me in the pool doing hydrotherapy and helped me regain strength and most importantly eliminate pain. As a musician that was crucial as i used my arms for guitar and piano. I later had a mild knee injury that was preventing me from being able to sit on the ground comfortably and her gym exercises and routines have helped me regain at least 95% function now. She has also done wonderful assessment of my upper and lower body strength or lack thereof - and put me on an easy to follow regime I can continue at my own gym to prevent further injury! She is motivating and encouraging with a great sense of humour and understanding. I would not hesitate to recommend her to friends and family and i know who I will phone if i have an injury in the future! Thank you Antonia! More...

B
30 August 2018

Definitely the place to go if you are looking for knowledgeable therapists & trainers! Initially when my daughter started with Prime for soccer related injuries, I was impressed by the care and attention shown to her by Kailee. Later, when I was dealing with some health issues, I immediately turned to Prime for help. Special thanks to Toni for working with me at the pool & gym - I am regaining my strength & feel better than I have in a long time. Couldn't have done it without you! Thanks Prime :) More...

J
30 August 2018

Million thanks to Antonia! I been seeing for over a year now because of my knee injuries, and every week she gives me a lot of encouragement and support and motivation to become better! She is very professional at her job and very caring. The staffs at prime are always so friendly! More...

G
30 August 2018

My Mom had hip replacement surgery in Vancouver and is recovering with us in Kelowna. She was a little apprehensive about the follow up care she would receive being from out of town. Prime physio therapy was recommeded for her rehabilitation after the surgery.My mom is thrilled beyond words with the care and attention both Gerome and Toni are providing to meet her specific needs. Her recovery is progressing extremely well.Thank you to the entire team at Prime Physio & Performance. More...

J
30 July 2018

Best physio team around! Always keeping me tip-top. Highly recommended

M
30 July 2018

I've known Joel for many years, him and his team have always been able to help me get back into doing what I do. As a professional athlete without his help I wouldn't have been able to make it to more than half of my competitions. I highly recommend Joel. He is very knowledgeable and explains to you in depth what's going on with your injury and how you're going to fix it. More...

G
30 July 2018

I was involved in an MVA. My specialist recommended PRIME Physiotherapy. He said they will take good care of you...He was not wrong. They are very positive, personable and driven team. They are not just doing their jobs, but genuinely loving what they are doing. They truely want your best possible recovery. As you can see from the photos, it is also a state of the art facility with an amazing gym downstairs. It is obvious why they are so well regarded...simply put, they are incredible. Its the only place I would recommend. Thanks again PRIME for all the hard work. You ROCK! More...

A
30 July 2018

They make their patients feel extremely comfortable and make the recovery process as smooth as can be!

N
30 July 2018

Joel, Jess and the rest of the team are fantastic . I've been going to them for a few years now with ailing issues from work and a MVA. You're always welcomed with bright positive energy and all the educated and knowledgeable information needed to keep healthy and out of pain. Would highly recommend Prime Physio to anyone. More...

T
30 July 2018

Joel is the best physiotherapist I've ever had!

C
30 July 2018

I spent a large amount of time working with their staff for a shoulder injury, and today it’s working as a normal shoulder should be. I would recommend them to anyone I know. Extremely welcoming, friendly people. I couldn’t been more grateful to have had this amazing team help me. More...

T
30 July 2018

Prime is THE BEST!!! I was hit by a car last year.. ALL the Dr s wanted too give me harsh pain meds. . NO thank you!!! Prime Ingrid and Sherysse saved me from pain meds Prime has def given me the gift of movement ☘ and the WHOLE team has been there for me as well! !! Shout out to Lindsay at front desk.. she rock's at booking apts These are genuine people whom genuinely care about their client's!! They have more then just given me the gift of movement. ... hands to heart centre .. Namaste.. T More...

S
30 July 2018

My experience at Prime Physiotherapy was great! Joel is extremely knowledgeable and patient focused - he took the time to determine the source of my injury and help me recover properly instead of just treating my symptoms. He explained what is happening with my body and how the exercises and treatment will help me. He also gave me homework to do on my own time to strengthen my areas of weakness and help prevent another injury. I highly recommend Prime Physiotherapy to everyone! More...

T
30 July 2018

I would highly recommend to anyone. They have the best staff and produce amazing results!

K
30 July 2018

Starting going here after I had my acl surgery. The staff is very helpful and all state of the art equipment. I work a busy schedule and they always make time to fit me in when I have time. Would highly recommend this place to anyone that’s looking for a good Physiotherapist. More...

T
30 July 2018

I have seen Joel for everything from a torn ACL to whiplash post-MVA to post partum rehab after having a baby. I highly recommend him to anyone. He is knowledgeable, professional, and friendly. The staff at Prime are fantastic as well. My absolute favorite aspect about Joel as a physiotherapist is he is a no-BS kinda guy, he will tell you exactly what you need to do and never take advantage of you making you come back repeatedly when it isn't necessary. If you are in a situation where he makes such a recommedation, than it means YOU NEED IT! Take his advice, he is the most honest physio I've gone to in my life as I have been screwed over by many others in the past. Won't go to anyone else but Joel. More...

P
30 July 2018

I’ve been both a client for physio and training. Prime is built perfectly for both. Im not a high performance athlete but had some personal fitness goals I wanted so on the recommendation of a friend, I started working with a trainer at prime. He built an awesome program and holds you accountable. Biggest thing is teaching me the right way to train. Yeah Riley gave homework as well. Thanks bud When I did have.a injury, I spent a couple sessions in the physiotherapy clinic and some more homework that got me back to training. It’s great that they have both the gym and the clinic together so we went upstairs for a treatment then right back down for a training session. Heads up, This is a high energy place, in the best way possible. Thumbs up all around! More...

P
30 July 2018

Prime is awesome!! From the staff, equipment all the way to the overall ambience. They truly care about getting to the root of the problem, not just band-aiding it. I've seen Joel for over 2+ years and Prime is definitely the best place for Physiotherapy. Thanks so much Prime team for helping me both physically and emotionally. For giving me the kick I needed in the mindset work too, that often come along with injuries. You guys rock! Xoxo More...

A
30 July 2018

Everyone is welcome and no one leaves without a smile on their face and a new feeling of conviction. It's an awesome workout for body and MIND!!!!

M
30 July 2018

Myself and my family have been working with Joel and the team at Prime Physiotherapy for years. As a professional athlete, I can confidently say that the services offered are second to none! There is no team that I trust more to evaluate, diagnosis, and rehabilitate any injuries. Additionally, Joel has provided me with the tools and guidance to prevent any future injuries and maintain my overall physical health! More...

G
30 July 2018

Joel and the team at Prime are amazing! Always accommodating and give the best service and care in town!

R
30 July 2018

Joel is extremely knowledgeable and helped me recover from many injuries. I would highly recommend Prime Physiotherapy.

J
30 July 2018

I've been going to see Joel at prime physio since they opened. Joel has helped me recouver from total hip replacement surgery and continued to help me in healing and returning to the sports I love to do. His knowledge and experience allows me to heal quicker and recover faster from injuries a maintain a healthy body. More...

J
30 July 2018

This is the place to go. If your looking for re-hab , recovery or to strengthen your mobility they have what you need. I have been put back on track many times over the years by the awesome staff at Prime. I Highly recommend this.

K
30 July 2018

Always have a great and healing experience at Prime.. Joel has always been able to get to the bottom of whatever injury we come in with. . in our experience his knowledge surpasses anyone else we have went to.. Tom and Kim More...

S
30 July 2018

Beautiful facilities, very welcoming and professional staff. I've dealt with Riley on the physio side of things, and I've had sessions with Luke in the gym. Both of them are incredibly knowledgeable/helpful, and composed at what they do. Would highly recommend. More...

K
30 July 2018

Joel has always put me back into one piece after I’m broken. 3 World Championships later judo and jiujitsu and he keeps me alive on the mats! Even while travelling he gives me a sheet of rehab exercises to follow so I’m better when I’m back and then I book in with him to get even better after that! Book him and get some real physio! More...

A
30 July 2018

Walked into Prime with serious pain in my knee which made it difficult to walk for the past month prior to my visit, after being diagnosed i was given some minor treatment and some simple exercises to do on my own time. After about 1-2 weeks of these exercises i was back to 100%. Prime has a great group of professionals working at this facility, Would highly recommend to anyone! More...

K
30 July 2018

It's always a fantastic experience dealing with Joel and all the staff at Prime. Very knowledgeable, honest, and professional. Joel has helped me to heal multiple injuries over the past couple years and can't recommend them enough! More...

D
30 July 2018

Prime Physiotherapy & Performance is an awesome place to go for those needing help getting back to work or just getting back to feeling normal. The staff there are amazing people to deal with and very helpful. They take the time and pay great attention to how you feel and what you need. Gerome Louie was my physiotherapist and he did a great job at helping me get stronger and furthered me on my road to recovery. If you need anything ask for Tyler (A.K.A Ryan) and he will be willing to help you get the attention you need. Thanks for all your help guys! Cheers More...

S
30 July 2018

I googled this clinic and am glad I did my sessions here. My physiotherapist is Ingrid who did a remarkable job on my back, feet and wrist. I have had previous physiotherapy sessions done back home but two sittings with Ingrid did the magic. Now I am sure I will be back to my earlier self before I got detected with tendenitis. Thank you Ingrid you are my angel and thank you Tyler for all the exercise tips ... You guys ROCK!!! More...

S
30 July 2018

I have never been so delighted and amazed by such incredible over the top Service. Joel Kryczka is the best most thorough, professional, knowledgeable physio I've ever had. I was dealing with a lot of problems with my ankle and other physios advice was just making it worse. He found the exact problem and got me doing some really incredible exercises and now its stronger and better then ever before. I could not be happier and more satisfied. Highly highly recommend Him! More...

M
30 July 2018

I spent consider time and effort looking. Prime is simply the best.The people make the difference.

L
30 July 2018

Joel is the best!! I had ACL/meniscus surgery in January and because of his expertise and guidance I'm ahead on my recovery and feeling amazing! I would highly recommend Joel and the entire team at Prime. So glad I chose this place to help with my recovery. More...

E
30 July 2018

I would highly recommend Joel and the physio team at Prime. From sports injuries to "I have no idea how it happened" pains, Joel has always set me up with the right exercises and gotten me back on track. He takes the time to explain what is happening with your body and how the treatment is going to fix it. More...

C
30 July 2018

Best physio place in Kelowna!! I recommend everyone here. Staff is friendly and very knowledgeable

L
30 July 2018

I am so thrilled to have found Ingrid Witt as my Physiotherapist! I came in with a pretty acute back injury and she was so kind and attentive during my treatments. I had IMS done as well and she explained the treatment thoroughly beforehand so that I was comfortable with it. I genuinely felt that she focused on my body wellbeing as a whole as it related to my specific injury. Not only did my back feel better, I left more educated on my injury and learned some new exercises too that will help strengthen my back to prevent future injuries. Everyone there was extremely friendly and the clinic has such cool modern vibe to it as well! Great first impression. Would highly recommend. More...

S
30 July 2018

I have been seeing Joel for years. I compete at a very high level in Brazilian Jiu-Jitsu, and he has been absolutely outstanding in keeping me on the mats. I recommend Joel to everyone and anyone! More...

K
30 July 2018

Joel and the team are the best in Kelowna

E
30 July 2018

I've sent all my ladies here and I'm always happy with the service!! I would highly recommend Joel for physio in Kelowna

V
30 July 2018

I've been seeing Joel on and off for years and I have nothing but awesome things to say about him! He is passionate, knowledgable and patient focused. As someone who is in the same industry, I am very happy to refer patients to him as I know they are in good hands! More...

J
30 July 2018

As a full time strength coach and someone who has spent the last 25 years in the gym, I've seen a few physiotherapists over the years. I'll guaranty you this: All physiotherapists are not the same. After 13 years of being cared for by some absolute wizard level physiotherapists in Vancouver I honestly wasn't sure I'd find that same level here in Kelowna. What an incredible relief it was when my friends at Pacific Top Team introduced me to Joel at Prime. Injuries are an unfortunate reality and as someone who makes their living in the gym having a place like Prime as part of my referral network is crucial to delivering the service I sell.I truly believe that the kind of physical activity and demands a physio places on themselves creates perspective on their clients and Joel's purple belt rank in Brazilian Jiu Jitsu gives him the perspective that people who place heavy demands on their body need. Prime is big city quality right here in Kelowna and the only place I'd go or recommend to my clients. Now stop reading reviews and go to Prime already. More...

R
30 July 2018

If any of my clients need physio...this is the place I send them! I'm extremely thankful for Joel and the whole team at Prime for always getting my clients back to 100% so I can continue doing my job!

B
30 July 2018

I would highly recommend this place. Luke was very knowledgeable and helpful towards the recover of my injury. I am very happy with the results. He was accommodating and flexible around my schedule! More...

I
30 July 2018

Thank you so much to the prime family for an incredible experience!! Can’t beat the service :)-Mavis Snider

S
30 July 2018

I was a hard skeptic of physiotherapy for some reason, and Cody broke it down to a science. He's very educated and his efforts helped me immensely. I had a severe leg break and doc told me I would likely not be able to snowboard again, and I just had a great season and did plenty of wakesurfing this summer. Thanks Prime and Cody! More...

K
30 July 2018

They are awesome Everyone is very kind, knowledgeable and supporting of ones healing process I would recommend Ingrid for IMS treatment she has helped me with my physio treatment

J
30 July 2018

Awesome clinic, everyone is super friendly, phenomenal follow up. Kailee will get you back on your feet in no time! Once my ankle heels up I'll be joining Brandt for some Nitro classes! 5/5! Thanks PRIME team!

S
30 July 2018

A great place to train, with a lot of talented trainers and therapists. Pumped for the upcoming gym expansion in the new building!

J
30 July 2018

Prime has provided me with the best physio possible. Brandt and his team provide a real value added service. I highly recommend their services to friends and family...

D
30 July 2018

I went to see Gerome in December after having knee replacement surgery. I was heading to Florida for three months and needed a program to follow. I have had three knee surgeries and worked with many physiotherapists.Gerome was, without a doubt the best. He gave me a complete physical examination and designed a program to help improve my strength and flexibility.The results were amazing. My strength and flexibility improved as I worked through the exercises that Gerome gave me.I found Gerome to be very knowledgeable and professional. His exercise program that he designed for me succeed where other physiotherapists had failed.I would highly recommend Gerome’s programs to anyone in need of an excellent physiotherapist. More...

B
30 July 2018

Throughout my athletic career, which mostly focused on skiing, i've had the opportunity to work with numerous physiotherapists from Whistler, Vancouver and Kelowna. My most positive experience, however, has been with Joel. Joel realizes that the job of a physiotherapist is not limited to the rehabilitation of an injury but to also to provide his patients with appropriate education and advice for injury prevention. Joel uses his well researched background to help educate me, using laymen terms, to better understand my injuries. When leaving his office, I not only have the tools needed to continue my rehab, but I also have a better understanding of why I'm doing what I'm doing. Furthermore, Joel's character can be described as extremely honest as well as caring. I know that Joel isn't going to "sugar coat" his prognosis and if he feels that I'm not doing my best, in regards to my rehab, he'll push me to achieve my best. Thanks to whole team at Prime for always getting me back out there! More...

G
3 July 2018

Joel, Ingrid, and the rest of the staff are always there to help. Highly recommended.

B
30 October 2017

Best workout place hands down! Awesome youth programs to boot!

N
11 October 2017

The best place in town hands down!!! Friendly, knowledgeable staff and an awesome atmosphere � I wouldn’t go anywhere else �

M
11 October 2017

Brandt Fralick really kicks this place a notch above the rest. Top of the line equipment, great people, and a coach that pushes you to strive for the best!

M
30 July 2017

The staff at Prime are all top notch. I've been working with Brandt for a year now... He is great at what he does and truly cares about his clients.

C
30 July 2017

100% a Five-Star Performance Gym. Doesn't matter if yourself want to get back into shape or want to you send your kid to improve their speed/strength for any sport....Brandt is the man!!!!

B
30 July 2017

I am the typical weekend warrior who gets banged up then has to be put back together. I have seen numerous Physiotherapists but the best by far is Joel, recommended by my Dr. who was the team physician for the Kelowna Rockets. Prime physiotherapy has great staff and they all work hard to make your recovery swift and practical. More...

H
30 July 2016

I have been treated by Cody Walsh for 2 shoulder injuries, my right shoulder about 2 years ago and my left recently. He is VERY good. After 3 or 4 treatments and some exercises that he got me to do, my shoulders are as good as new. The last time I could hardly move my arm and was golfing 2 weeks later. I highly recommend Cody. More...

J
30 July 2016

Best physiotherapy experience I've ever had. Entire staff is extremely friendly and Kailee does a fantastic job. After your session you get an email with video and written instructions on the exercises they gave you. Far more comprehensive and hands on and personable than my previous physio. Highly recommend. More...

J
9 March 2016

Simply the best, with most motivational, knowledgeable lead trainer around. Group HIIT workouts, guys in them are insane (in a good way). For people who want RESULTS.

A
30 July 2015

Prime Physio is a must! Well trained staff! New building, great tools, plus these guys want you to recover.

L
30 July 2015

I have worked with Cody for many years and have a high level of trust in him. I find him honest, caring and extremely knowledgeable and passionate about his profession. The new clinic is an exceptional facility and I highly recommend it. More...

D
30 July 2015

Joel is the best diagnostic guy in town, gets right to the problem and lets you know what you have to do to get better.

S
17 March 2015

If you wanna get in shape then this is the place to put your energy! A gym full of inspiring and over the top enthusiastic trainers makes for a positive atmosphere!!

A
17 March 2015

There's nothing else comparable- the best coaches, the best members, the best athletes and the best equipment. Need anyone say more?

C
17 March 2015

If your looking for a kick ass gym with exceptional trainers this is it! Bar none the most modern equipment to date! Very clean, with a great vibe! ! Awesome atmosphere, I love this place! & highly recommend Brandt Fralick as a trainer! More...

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