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Prestige Pools

Little Canada, Minnesota

(29)
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Reviews (29)

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5/5

29 customer reviews

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1 September 2019

2019 (Project in Construction- SW Minneapolis). After much research and going through the process of interviewing and getting proposals with all of the top companies to find the best for both quality of work and price, we contracted with Prestige Pools. Our experience to date has been everything you want it to be- in terms of communication, follow through and execution. See pictures of the project from before, to underway beginning August 21. We will update experience and project pictures through completion. The proof will be in the project, and we expect it to be nothing short of spectacular and the best testimonial for prospective Prestige clients. More...

Reviewed on Houzz

19 August 2019

We have had our pool for the past year and the pool itself is gorgeous, but what sets Prestige apart from the rest is the phenomenal customer service. Whether you are newbies like us, or have had your pool for 20 years, Pat, Jeff, Chris and their team are quick to respond to messages and requests and they are the friendliest bunch of people. Their goal is to have you feel 100% confident that you made the right investment and that you are always happy with your pool. I could not say more about the level of service they provide. We absolutely love our new pool and would recommend Prestige to anyone. More...

Reviewed on Google Maps

19 July 2019

Cool place. Check it out!

Reviewed on Google Maps

2 July 2018

They are extremely helpful over the phone whenever I have an issue with my pool. They are trustworthy to tell me when I need to replace a part immediately and when I can wait a little longer.

Reviewed on Google Maps

28 May 2018

We added a pool with Pat and Prestige. We could not be happier with the results. This required some major landscaping as our yard had a significant slope and with Pat's recommendation, we worked with Outdoor Innovations. It was a great experience. The communications with both companies was outstanding. Prestige worked seamlessly with the landscape crews as well as coordinating gas and electrical contractors. They finished on schedule and the whole project looks fantastic! I will add pictures after we finish up some small touches this spring.I highly recommend Pat and Prestige! More...

Reviewed on Google Maps

28 May 2018

This was the second time I had a pool built and I intentionally searched for a family owned pool installer and found Prestige Pools. As I had hoped, Prestige Pools had developed long standing and close relationships with landscapers and electric and gas installers. As a result, the coordination between everyone went smoother than expected. Most of all, the care and quality of every aspect of the project was amazing. We love the custom elegant look and functional enhancements to our pool that came with using Prestige Pools. More...

Reviewed on Google Maps

28 May 2018

We recently built a home working with many contractors, but our favorite contractor was Prestige Pools. Pat was very honest from the beginning on what we could do with our pool and never over-promised, but definitely delivered. Every time you call the shop for questions they are always friendly and eager to help. The guys that come out to the pool are always patient, knowledgable and fun to talk to. Such a great company with great customer service; something that is rare these days! More...

Reviewed on Google Maps

28 May 2018

We signed the contract with prestige pools yesterday! Hoping for a midsummer install Depending if it stops snowing at some point! ..... we decided on prestige after comparing pricing with another company along with reading Angie’s list and google reviews. However, The biggest deciding factor was meeting with Pat both at the Home and Garden show and at our house and feeling very confident that we wanted to work with him and his company. I did have a few questions after our meeting and he was quick to get back with me with answers.…...I went to the prestige pools office in Little Canada to finalize the paperwork and it solidified that We made the right decision. Pat introduced me the Prestige team and I was able to check out their operation. If you were on the fence, I suggest making a trip down there as you’ll be very impressed!....... so far so good and I will update after the install! More...

Reviewed on Google Maps

28 May 2018

We first contacted Pat 4-5 years ago about installation of an in ground pool. He gave a thorough pitch, and I had a lot of confidence in Prestige's ability to deliver. We ended up deciding to hold off on a pool, but revisited the project last year. I interviewed several top Twin Cities pool builders, including re-meeting with Pat to update our previous estimate with a more focused plan we had developed. Pat was (for a second time) excellent in presentation and follow up. After interviewing four contractors, we decided to go with Pat, awarding him the contract in April of 2017. Unlike many pool builders, Pat does not use day laborers for his crew. All of them are employed directly by Prestige. All of them have built many pools. They work together as a team, they do a great job. Whoever was in charge always introduced himself and was happy to walk me through that day's and upcoming tasks to be done. Our property and neighbors were treated with respect throughout the build process.Pat recommended contractors for the gas, electrical and landscaping work. While we were under no obligation to use them, he said that if we did, he would coordinate all work required specific to the pool with them. We did end up using those recommendations (after interviewing several). Pat coordinated all pool specific items with them so that we didn't have to. They did great work, and I would hire each of them again.Perhaps most importantly, the pool cost what Pat said it was going to cost. He was not the cheapest estimate, but I think that the other contractors would have had adds that would have gotten us to and possibly above Pat's estimate. Pat is not going to build the cheapest pool. If you want the cheapest pool, there are plenty of contractors that can do that. Might I suggest that you consider waiting till you can afford something better than the bare minimum, and not build a budget pool.Service after the pool installation has been great. his team walked us through everything we have needed to do, and has been very gracious in answering any questions that I have had. In summary - if I had to do it over again, I would have built the exact same pool with the exact same team - can't think of a better endorsement than that. More...

Reviewed on Google Maps

19 December 2017

Great shopping with Rueben Kombo

Reviewed on Google Maps

19 December 2017

Full service swimming pool services and chemicals.

Reviewed on Google Maps

28 May 2017

Best customer service on the planet. The great service began when they built our pool 9 years ago and continues today. Truly a pleasure to work with and I highly recommend Prestige for all of your pool needs!

Reviewed on Google Maps

19 December 2016

Amazing Employees! Recommend 100%

Reviewed on Google Maps

28 May 2016

Prestige Pools built our pool in 2005, since then we have depended on them for opening/closing the pool, chemicals and pool repairs. They have always provided us with great repair and maintenance work. Where this company really excels however is in their great customer service! Anytime we have a pool problem and/or question they have always been willing to provide accurate guidance and/or advice on how to resolve most any situation. They are still, after ten years and counting, the only ones we call for our pool issues. More...

Reviewed on Google Maps

29 May 2015

CUSTOMER SERVICE IS EXCELLENT - We purchased our pool 8 yrs ago and have been so pleased with the service of this company. It has been easy to enjoy our pool. Service after the sale seems to be the motto. The fantastic customer service we receive from everyone at this family owned business is genuine, and with an attitude of "we really want to help you". It's refreshing to work with a company with that perspective.I highly recommend this company to anyone wanting a positive experience with pool ownership. More...

Reviewed on Google Maps

29 May 2014

If you are considering a pool, save your time and call Prestige Pools and ask for Pat. This is a family run business meaning they say what they are going to do, there is no hidden agenda and the guys doing the work are employed by Prestige - no subcontracting. They have a vested interest in doing it right the first time and will represent you through other areas that may need attention (landscaping, concrete, etc). Once the pool is in and you have a question, you simply call their office and someone will walk you through the next steps. Turnkey. Simple. Trust me, you will not be disappointed. Andrew Lillehaugen More...

Reviewed on Google Maps

3 February 2014

I have been relying on Prestige Pools for all of my pool equipment needs for a few years now. The people are first-class and they will work closely with you to help to develop your pool/patio/spa into your vision!

Most recently we replaced the liner in our kidney shaped pool. The new look is simply wonderful and the quality of the installation is top notch. I especially appreciated Prestige working closely with us on decision timing so that we were able to enjoy the previous year's pricing on the liner. Their communication during the project was wonderful as we really needed an agreeable installation schedule. We were shoe-horning this project in-between a new roof installation and some landscaping/concrete work.

Finally I much appreciated Chris' personal follow up phone call near the end of the year!
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Reviewed on Houzz

19 December 2013

We just had Prestige Pools put a pool in our new home this past summer. This is the second home where Pat and the guys have worked for us. We have used them for follow up work with replacing liners or equipment and have always been extremely pleased with their work, timelyness and followup to make sure everything is working well. There is no question I would use them again and recommend them to anyone for their work ethic and experience which is critical in the purchasing of a pool. More...

Reviewed on Google Maps

26 March 2013

Prestige Pools installed a below ground pool for me in 2000. The installation exceeded expectations.

The service Prestige provides has not stopped after the installation. Over the years, the staff at Prestige has provided outstanding support when I have had questions regarding the operation of the pool, issues with water quality, and representing me with issues with equipment manufacturers.

I highly recommend Prestige to anyone looking to purchase a below ground pool.
More...

Reviewed on Houzz

22 March 2013

Since 2004 we've enjoyed working with the folks at Prestige Pools. We enjoyed working with Pat Henry who has a no-nonsense way of doing business. We talked to all the pool companies in the area, and the choice was easy! From the installation of the pool to the annual openings and closings, Prestige Pools has consistently provided top level service. Owning and maintaining a pool is not as scary as one might think but there is definitely a learning curve. PP was there for us every step of the way. Whether it was water analysis and treatment or something more, Chris and Colleen were there for guidance, at the store or over the phone. Chris and I have had many discussions over the years and I will miss him now that we've sold our house with the pool.
If you're thinking about installing a pool or just looking for a company to help you with the pool you have, Prestige Pools is a great choice! Thanks to Pat, Dave, Chris, and the entire team at Prestige Pools!
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Reviewed on Houzz

13 March 2013

Prestige Pools did an excellent job providing design options and advice that was tailored to meeting our family's experience objectives. We have 7 grandchildren between the ages of 4 months to 6 years. We wanted a pool that would accommodate the little children and the 8 parents/grandparents. The design provided extra child-friendly wading space while also providing in-pool perches in the corners for watchful adults plus adequate spaces for diving and swimming. Prestige Pools also coordinated design and construction with the pool deck installers so that the finished product is beautiful, functional and fits perfectly in our backyard. The pool deck area includes an outdoor fireplace, wet bar, BBQ unit and brook with a waterfall.

Prestige Pools also offers an excellent pool maintenance program which we use. They are competent, courteous and timely. We highly recommend this company. Pat Henry and his staff are always available for advice as well.
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Reviewed on Houzz

7 August 2011

I installed a pool from Pat and Prestige Pools in 2000. I shopped around to see who had the best deal and found out that the only company that I trusted was Pat and Prestige. Everything he told me was true. The timelines were right on, the costs were as quoted with absolutely no hidden costs. The other companies were trying to recommend something that wasn't in my best interest. Pat never did that. He listened to what I wanted in a pool and quoted me just that. Others just tried to sell me on low price and cheaper options. All the folks in the store and all the field maintenance crew are knowledgeable and helpful. If I have a problem, they know how to fix the problem. They sell all the right equipment and chemicals. I've taken many water samples in (even when I didn't have a problem) and they would happily test the sample. Then would recommend what I needed to do. Many times it would be virtually nothing, although they could have tried to sell me chemicals I didn't need. Trust is important and they have earned my trust. After 10 years, they still have been great to work with. They open and close my pool every year. I wouldn't have anyone else repair anything on my pool. Pat's guys know my pool. They have been around for many years and have a wealth of experience. I would not hesitate to recommend Pat Henry's Prestige Pools. They are the best. Pat has his name on the company, which means he has a real stake in what happens. You don't find that in many companies anymore - especially pool stores. More...

Reviewed on Yellow Pages

24 July 2011

A coworker recommended Prestige Pool when I was shopping around for a new pool liner a few years ago. Prestige gave me the best quote, but the bonus was the extraordinary service I have received ever since the owner, Pat Henry, stepped into my backyard. The coping also needed replacing, but it was a style that was common 25 years ago. Not a problem - Prestige found some. How about a pipe clamp for my 25 year-old heater? Not a problem More...

Reviewed on Yellow Pages

12 July 2011

***** Prestige installed our salt water pool in 2005. We believe this was the best investment we could make to our back yard. From the day the pool was installed to present, I continue to be impressed with the great continued customer service we have received from Chris, Colleen, Jeff, Dave and even the owner himself, Pat Henry when we have needed service. This is a family owned and operated business run by people with integrity and I would recommend them to anyone that wants great service after the sale. More...

Reviewed on Yellow Pages

10 July 2011

I really appreciate all the help I get from everyone at Prestige Pools. We moved into a home with a pool in 2001 and worked with a number of the service providers in the area. From the moment I began working with Chris, Colleen, Justin and the whole team, I felt that they have always had my best interest at heart (and they are VERY tolerant). Water maintenance, new equipment, repair or simple advice, they are the best. More...

Reviewed on Yellow Pages

4 July 2011

We have had our Prestige Pool for over 12 years and are extremely satisfied. The staff at Prestige is very knowledgeable and friendly and always willing to help with any questions or problems that we have. I never have to worry about supplies Prestige Pools is always well stocked and they are reasonably priced. More...

Reviewed on Yellow Pages

2 July 2011

Pat Henry and his crew at Prestige Pools installed our beautiful pool in 2006. Every year since, the Prestige crew has provided us with important knowledge in maintaining our pool, as well as performing our annual spring opening and fall closing. The staff is consistently helpful and a pleasure to work with. Our pool is the prime focus of our family's summer fun. The main reason it has been so successful is the fine back-up provided by Prestige Pools! Alice and Roger Thiede More...

Reviewed on Yellow Pages

1 July 2011

For years, Prestige Pools has provided extremely helpful consultation, products, and services. The staff is always helpful and friendly. Recently, we had our liner replaced and pool filled by the team at Prestige, and they exceeded our expectations. Many thanks to Pat Henry, Chris Henderson, and the team. Paul O. More...

Reviewed on Yellow Pages

30 June 2011

Pat and his terrific team installed our pool and spa about ten years ago and choosing Prestige Pools was the best decision I could have made. Not only was the installation excellent, the ongoing customer service for opening, supplies, closing and occasional maintenance is better than any other in market! Every employee at Prestige is a pleasure to deal with, they are all so incredibly helpful and responsive. More...

Reviewed on Yellow Pages