Southampton, Hampshire
With over 29 years of experience, Pressing Needs offer exceptionally high standards in Ironing, Dry cleaning, Personal Laundry, Bedding Laundry, Duvet Laundry, Clothing Alterations, Wet Weather Sailing Gear and Wedding Dress Preservation & Cleaning.
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28 customer reviews
Thomas
I have been a very loyal customer For at least 12 years. I was most satisfied with their work until they moved premices and they became too big for their boots.
The work went slack. I had to complain several times lately as some of my stuff was coming back looking un-ironed😡. They offered eveytime to pick it up and redo it. No doubt the second time around , things came back perfect. So why not doing the first time around. Although they redid it. It is a lot of hassle to call, complain, have them picking it up, returning it. It also means that what you had plan to wear, or take on holiday is not going to happened.
The last time it happened, i was ill treated by the Manager: Mrs Verity Naylor, whom told me effectively to get lost in a polite way and find somewhere else. I don’t consider myself a difficult customer, however if i pay for a service, I don’t expect to redo the work myself. It would become a total waste of time and money.When I had to complain, i always sent the company photos of my discontentment, to prove that I was not complaining for nothing.
As a Manager, she fell dismally to address the fact that problems were arising. If you become a huge business and the quality goes downhill, one won’t last that long. As a matter of fact she did me a great favour, as i realised that charges x2 the price for identical service( free collection and pick up) in comparison of her local competitors which provide very good quality. I won’t need to be upset when my ironing come back!
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Nicola Lovelock
Love the delivery service! - Thank you
Reviewed on Google Maps
Mike Stevenson
We have had a complete laundry service from Pressing Needs for many years and found them to be excellent in every way , from collection and delivery to meeting occasional demands outside their normal service .
Reviewed on Facebook
Sue Lawrence
We’ve been using Pressing Needs for a long time now and I can honestly say I would be lost without them. They collect on a Monday and return on a Thursday, with a friendly chat and super smile. Anything from the perfectly pressed shirts to evening wear, it’s always returned in pristine condition. The best bit is the quilt/ duvet cleaning service, always returned rolled in a bag good as new. This I couldn’t live without. Thankyou for going the extra mile and for the wonderful attention to detail. More...
Reviewed on Facebook
Jo Cameron
Huge thank you to Pressing Needs for looking after, cleaning and packing my beautiful wedding dress away, can’t thank you all enough � Highly recommend PN for all cleaning needs.
Reviewed on Facebook
John White
professional service with a smile
Reviewed on Facebook
Chris Rider
This really is the best dry cleaners. Every year they clean and press my professional Santa costume beautifully!
Reviewed on Google Maps
Carol Everest
Excellent service every time, both for dry cleaning and ironing, never go anywhere else
Reviewed on Facebook
Joanne Bateman
I have used Pressing Needs for many years. The team are welcoming, helpful and always willing to go the extra mile. They clearly care about their customers and take pride in the work they do. I couldn't recommend them highly enough. More...
Reviewed on Google Maps
Jo Preston
Have used Pressing Needs for years and cannot recommend them highly enough. Great team, very friendly and such a high level of service. Just great!
Reviewed on Facebook
Brian Wright
Wright Choice Catering use Pressing needs for the laundry and pressing of our table linen. They collect from me and then deliver back. Their attention to detail is amazing and always try their upmost to get all stains out, there isn't much they cant shift to be honest and our cloths do end up in a bit of a mess. Would recommend. More...
Reviewed on Facebook
Robert Symes
They always offer a great service and its everbody is always happy. Would recommend.
Reviewed on Google Maps
Louise Godliman
Cleaned and boxed my wedding dress carefully and beautifully
Reviewed on Google Maps
Nick Myers
Building 2000 Really pleasant work environment. Well serviced by Newsagent type shops and medium sized cafeteria. Outside area during good weather is very relaxing.break from office areas.
Reviewed on Google Maps
Neirion Evans
Brilliant customer service:- advice on different treatments. Turnaround incredible.
- always friendly and extremely helpful
Reviewed on Google Maps
Nikki Brook
Managed to get a stain out of my suit that was still there having been dried cleaned twice before!
Reviewed on Google Maps
Lady-AnnLouise Sweetland
Used Pressing Needs since the early days and have never been disappointed with their service. Well done to you all. Thank you
Reviewed on Facebook
Debbie Casey
Could not recommend you enough. We've always used you for any dry cleaning but today you really did come up trumps. I turned up on your doorstep at 9am (today) the morning of my daughters prom. She had accidentally managed to get quite a lot of mosquito spay all down the front of her dress. After i tried to sponge it out we were left with water marks. By 3.30 we collected the dress in perfect condition. Thank you again so much. See you next week when it comes back after her prom. ��� More...
Reviewed on Facebook
Anne-Marie Materna
I have been using Pressing Needs services for many years. They are always helpful & their service is very efficient. Wouldn't go anywhere else!
Reviewed on Facebook
Amy L. Moravec
Wide range of services provided to an incredibly professional standard is the reason why I love Pressing Needs. The fact that their costumer service is always provided with a smile and in a timely fashion is second to none!
Reviewed on Facebook
Natalie Sabiston
Excellent customer service and cleaning. Boxed bridal is also unbeatable
Reviewed on Facebook
Di Dobinson
Last minute special cleaning service provided. Brilliant customer service, wonderful results. I wouldn't go anywhere else.
Reviewed on Facebook
Libby Pearce
Had my UGG boots dry cleaned and re soled. Fab customer service and lovely staff who were kind enough to entertain my daughter with the shirt steamer
Reviewed on Facebook
Nicki Coxall
Fantastic all round service!
Reviewed on Facebook
Atif Mir
Fantastic quality always best !!!
Reviewed on Facebook
Brogan Horler
Thank you so much Pressing Needs for doing such an amazing job cleaning my Ugg boots! So so pleased with them.Thought they were beyond repair but oil and dirt stains are completely gone and the brushed texture of the Uggs are as good as when I first bought them, as is the fur lining. Amazing! Highly recommend this service and such a great price to prolong the life of your Uggs. More...
Reviewed on Facebook
Adelle Louise Wall
Many thanks Verity and team for cleaning my Ugg boots I was going to throw them out as they were on their last legs! But you have brought them back to life again and they look like new! Would highly recommend the Ugg cleaning service to anyone that is thinking of replacing their Uggs for a new pair as they come up like new! X More...
Reviewed on Facebook
Ryan Prince
I have been coming here for quite a few years now, and have always been impressed by the service. The ladies here always have a smile to greet you as you walk through the door.
Reviewed on Google Maps
What do you love most about your job?
Every day is different. I work with an incredible workforce, some of whom have been with the company for 17 years and some whom have seen the business grown from a small ironing business from the comfort of the front room, to now a local successful business which employees nearly 40 staff of all which work within our busy processing site in Park Gate. Feel free to pop in if your ever passing - it is a hive of activity!
What inspired you to start your own business?
The business was started in 1989 by the current Directors who simply wanted to earn some extra pennies for their small children. 29 years later and Nickie and Malcolm are still as important in the everyday business as day 1. Nickie now directs her time and passion to our sister company Boxed Bridal, of whom she has seen blossom in the last 4 years, dealing with the careful and delicate cleaning of Wedding Dresses and also the preservation and care for them after for long term storage.
Why should our clients choose you?
Pressing Needs offer an extensive range of services, catering from the domestic home to a local business or a secondary College. All of our work is not only processed at our processing site in Park Gate, but our high standards and procedures within house ensure consistency & satisfaction whatever the service you choose.