Press Telecom Limited

Press Telecom Limited

Press Telecom Limited locationBurnley, Lancashire

(1 Review)

Press Telecom is a leading communication provider founded in the North West for B2B Telephone Systems. We are experts in the field of VoIP communications and we save clients money whilst improving their communications.

We are both a Telecoms provider who can provide you the telephone numbers for any town, or city including non geo numbers such as 0800, 03. We are also a provider of Hosted Cloud telephony, but also install onsite equipment depending on the clients requirements.

We cater for the very small business with two extensions or the very large with 1000’s of extensions throughout the UK and have multisite clients stretching from the UK to the USA.

We believe that one size does not fit all, and we will produce a tailored solution that works for your business.

The system comes as standard with
• Voicemail & Voicemail to email.
• Teleconferencing.
• Paging (broadcast a message across all desk phones)
• Management tools for training such as coaching new staff with Whisper, or listen modes.
• Call routing based on the time or day, or by caller ID routing.
• Centralised telephone directory – see who calling by name.
• Menu system with options for callers to choose by key presses.
• Ring groups, call pick up and queues
• Call recording which is ideal for quality assurance.
• Simple to expand, just plug a preconfigured phone anywhere and it will register and work.

Additional options include Integration to outlook and click to dial is also available with a plug in.

  • 1 hour average response time
Press Telecom Limited Reviews

Press Telecom Limited Reviews

Review of Press Telecom Limited by Andrew
5 23/08/2016

Whilst planning for a recent trip to The Philippines, I realised that I needed to divert my calls to my mobile for any business calls that I may receive.
On checking my tariff on my mobile network, I discovered to my horror that I would be charged £1 per minute every time someone called me.
Press Telecom recommended a solution that would reduce my diversion costs by 83% from £1 per minute to just 17p per min.
They did this by providing me a 0800 number that I could divert my landline calls to for free.
The 0800 number would then transfer the call to any number I wanted in The Philippines at Press Telecom's extremely low rates, I also gained a 0800 number which research shows can be 175% more effective in attracting new business, so I can't thank Press Telecom enough for the ease and assistance getting this set up very quickly.


Press Telecom Limited

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Press Telecom Limited Location

3 - 5 Elizabeth Street, Burnley BB11 2BQ, UK

Press Telecom Limited Q&A

Press Telecom Limited Q&A

What do you love most about your job?

Its kind of geeky but we love making things work, for example, setting up a phone system that works between several countries yet it sounds like your next door even though your 4500 miles apart.

What inspired you to start your own business?

After leaving school I studied a city and guilds 224 radio and TV servicing course as well as an A-level in computer science. I then studied an ONC in electronics and electrical engineering. Then an HNC in electronics and electrical engineering, finally continuing on to study a degree in Electronics and Computing. I did all of this part-time whilst working full time with a single day release.
So what made me start my own business? well as you can probably tell from the above, I was working and studying extremely hard, yet my boss went home each night in a chauffeur-driven XJS. It was at that point I realised I should be running my own business.
I don't drive an XJS or have a chauffeur, but love what I do and had no regrets 23 years ago.

Why should our clients choose you?

1 We never sell things, we simply listen to clients problems and they choose to buy the right solutions from us.
2 We are not a faceless online business, we are human and provide good old fashioned customer service in everything we do.
3 We have a solid foundation and understanding of technology from the ground up.
4 We have experience in many vertical markets such as Medical, Manufacturing, and Shared accommodation (Multi-tenancy) clients.
5 We have the complete solution on offer backed by renown experts in the industry.
6 We have good financials and are considered a low risk by leading credit firm Experian.
7 We have clients ranging from a single user up to Multisite, Multinational and overseas too.
8 We make sure IT's right by eating our own dog food before exposing our clients to change.
9 We have been existent in business for more than 23 years.
10 We are really nice people to do business with, don’t bite and sometime don't charge.

Services provided by Press Telecom Limited

Press Telecom Limited Services

ISDN replacement

Did you know that ISDN has been given a switch off date? ISDN can cost between £11 - £17 per channel, yet it can be replaced with SIP at just £3 per channel. We are a Sangoma authorised partner who manufacture ISDN Gateways for people who already have an existing system but wish to lower their call costs by using VoIP in a secure way. We also have a SIP service that has in-built anti-fraud systems to protect your business from bill-shock. MUSIC SHOP HIT BY SHOCKING BILL FOR £6,000!telecom-fraud/bg30x

Hosted Cloud Telephony

Did you know you can obtain all of the benefits of a modern phone system for as little as £7.50 per month ex vat, including the SIP line rental. We can also bundle an inclusive call package to match your needs. Your next phone system should include call recording, auto attendants, music on hold, teleconferencing and the ability to plug and go anywhere so that you can create a more flexible way of working such as home / remote workers. Our systems can be further enhanced with CRM and CTI integration so that you can click to dial or screen pop.


Large or Small, we've installed them all.

The smallest system we have installed was just one telephone; it was a new start up estate agent who found that call recording was a vital tool to their success. The largest system we have installed was four business centres that had hundreds of extensions at each location. Each of the businesses that rented office utilised our system, telephone numbers and calls. It’s very satisfying to know that all of those businesses are using our system to run their businesses. Special Projects: We love special projects and we are particularly proud when we solved a problem for an energy switching company who employed field representatives who were submitting expense claims for their mobile phone calls on a monthly basis, thereby generating a substantial amount of admin work scrutinising the bills, separating personal and business calls. We reduced this to zero by creating a system that detected the employees CALLER ID. Once it verified the employee from the CALLER ID, the system would hang up the call and immediately ring them back therefore ensuring the company paid for the call. The company never needed to process the employee’s mobile phone expenses again and they saved money on the call rates to.

  • 1 hour average response time

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