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Premier service group ltd logo logo
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Premier service group ltd

Multiple locations

(34)
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About

A small but fantastically run business pride are self on workmanship and fair price

Reviews (34)

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4/5

34 customer reviews

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31 January 2024

Nice station. South Western Railway trains operate over here. Kids friendly place.

Reviewed on Google Maps

31 January 2024

Reviewed on Google Maps

28 December 2023

Reviewed on Google Maps

26 December 2023

I bought an 'off-peak' ticket to go to school, I ran to the station to catch my train, the second I get to the gates I put my ticket through and it says invalid. They said they don't do off peak tickets anymore and that I had to change it. Why even offer it on the website? I watched my train go past and I ended up being an hour late to school and getting a detention. + spending £1.50 more and not even getting a refund for my previous ticket. Also, very rude customer service. Disgusting. More...

Reviewed on Google Maps

1 December 2023

Nice station but alot of people helped to jump barriers by staff

Reviewed on Google Maps

11 November 2023

Normal train station, nothing special about it.

Reviewed on Google Maps

27 October 2023

Reviewed on Google Maps

19 October 2023

Reviewed on Google Maps

13 September 2023

Organizzato bene ottimo centro commerciale

Reviewed on Google Maps

28 August 2023

Well kept clean station connecting London to the beautiful town of Staines. Can get a little busy since it is a small station but has a toilet and vending machine for passenger comfort.

Reviewed on Google Maps

26 August 2023

Good

Reviewed on Google Maps

19 August 2023

A really good place to go if you’re in Staines and want to catch a train.

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25 May 2023

Easy go through area

Reviewed on Google Maps

1 May 2023

Reviewed on Google Maps

1 April 2023

Awsome place to hangout and shopping

Reviewed on Google Maps

1 February 2023

Very convenient town with a river and links to London, m25 , m3, Reading and Windsor. Bit rough around the town centre on Sundays, but really convenient.

Reviewed on Google Maps

1 November 2022

Reviewed on Google Maps

1 October 2022

Excellent shopping facilities situated close to the River Thames.

Reviewed on Google Maps

1 June 2022

Staff very rude

Reviewed on Google Maps

1 June 2022

Nice Station, it has lifts and a footbridge to cross platforms. Ticket machine sometime not working but staff are nice and understand the situation and let you through. No major problems. 5 Stars

Reviewed on Google Maps

1 June 2022

For a railway station as busy as Staines serving a large town the amount of seating on platform 2 is a complete joke . Two benches and a waiting room that’s been shut for months means at rush hour you have little hope of sitting down .

Reviewed on Google Maps

1 June 2022

Home what else

Reviewed on Google Maps

1 June 2022

It has a lot of shops, some independent also plenty of places to eat and drink! It quite often has a market on and has a bus and train station very near as well as good parking! ! It is also by the River Thames so nice for a walk and has a good supermarket by the car park too!! More...

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

1 June 2022

The worst station where I was. Service is so rude - it’s unbelievable. This station should be accept cards as a payment to leave or entry station. Like come on it’s not oyster and there are still around London. Service there is to help passengers not to be rude and not helpful for them. They should learn how to work with customers because they don’t know anything about it. It not hard to be nice and not explain to customer nicely without attitude - just help. More...

Reviewed on Google Maps

1 June 2022

As being disabled lift is not working not enough help or staff

Reviewed on Google Maps

1 June 2022

Good quality shops

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

1 June 2022

The worst customer service I have ever experienced. One of the older women that worked at the train station was extremely rude to me. At first, she accused me of not buying a ticket when I clearly had one and showed it to her. Secondly, the vending machine ate my cash, so I informed her. She then told me that it had nothing to do with the station itself or her. More...

Reviewed on Google Maps

1 June 2022

Another Station with good amenities and services to and from London.

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

1 June 2022

Great facility. I was pregnant and allowed access to the toilets!

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

1 June 2022

Have to unfortunately use this station. Not sure the member of staff male with white hair in his 50s should really be working with public. His Mr cant be bothered attitude is more suited to collecting trolleys in a supermarket rather than a job where he has deal with public. I had issue using ticket machine without even letting me finish what I was saying let alone listening to me, was told go to ticket office. It's a shame as one member of staff gives bad rep towards all other staff you have More...

Reviewed on Google Maps

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