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About

We are the award winning, first-class TLC pet care provider and cat behavior modification specialists in Austin. Awarded Best of Austin 2018 by The Austin Chronicle, our all-inclusive pet sitting services start at $25 and includes all your household pets, cleaning & replenishing water and food bowls, tidying up your pet’s food & litter area, litter love, insulin and medication administration, light altering, opening/closing your blinds, plant care, mail/newspaper collection and taking out the trash/recycling.

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Reviews (17)

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Emily M.

26 June 2019

Samantha at Premier Pet TLC is the absolute best!  I reached out last minute and she was able to squeeze in visits for my dog and cat. I could not have been happier.  She sent me detailed notes after each visit along with pictures of ecstatic fur babies! She completely put my mind at ease and I would recommend her to anyone (as long as she still has time for my pets!)  So glad I found her! More...

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Katie G.

18 June 2019

Carmen is amazing! We've had so many cat sitters over the past few years and none are as dedicated, reliable, and thorough as Carmen. We are able to fully relax and enjoy our vacations knowing that we will return to happy, well-cared for pets and a clean home. Carmen always finds special touches to go above and beyond. Couldn't recommend more highly! More...

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Abby L.

27 May 2019

Samantha saved our butts last minute and Kyra was so wonderful with our dog. We are so thankful for them! Their process is very easy. They're extremely thorough. Extremely professional. Overall a perfect experience with great service. Love the app and the communication. Thank you guys! Tory looks forward to seeing you again soon! She was a happy pup upon our return! More...

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Katherinne Fast

4 May 2019

Samantha is amazing! Personally if you are having anyone to else watch and care for your dog, you are missing out and really need to give her services with Premier Pet TLC a try. She treats both her two-legged and four-legged clients like family. The love and care she has given our big goof-ball American Bulldog named Duck on several occasions where we have hired her has been outstanding. He loves her visits and us his pet-parents love the follow up of pictures, visit reports, etc. it really puts are minds at ease. In this type of industry we have come to find you truly pay for good quality care and value, that being said with Samantha/Premier Pet TLC you get your money’s worth back ten fold and more — they are truly the top dogs in there field. Just can’t say enough great things about them. More...

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Katherinne F.

4 May 2019

Samantha is amazing! Personally if you are having anyone else watch and care for your dog, you are missing out and really need to give her services with Premier Pet TLC a try. She treats both her two-legged and four-legged clients like family. The love and care she has given our big goof-ball American Bulldog named Duck on several occasions where we have hired her has been outstanding. He loves her visits and us his pet-parents love the follow up of pictures, visit reports, etc. it really puts are minds at ease. In this type of industry we have come to find you truly pay for good quality care and value, that being said with Samantha/Premier Pet TLC you get your money's worth back ten fold and more -- they are truly the top dogs in their field. Just can't say enough great things about them. More...

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Anne W.

26 December 2018

I waited until the last minute and wasn't able to book my usual petsitter, so I was scrambling to find a good one. And I'm so glad Christy and Samantha were available. They were super organized and responsive - and most importantly, Christy took great care of my cat and sent lots of pictures to show me how my kitty was doing. The sitters at Premier Pet TLC are a joy to work with and they genuinely care about animals. I will definitely use them again! More...

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Russell Burton

30 November 2018

You simply can’t put a price on peace of mind, unless you’re Premier Pet TLC. Samantha and Kari took amazing care of my dog for three days/nights over thanksgiving, and kept me informed every step of the way through their mobile app. My pet was cared for like he was their own, and when I returned he even sat on the bed multiple times where they slept for overnight sitting – a testament to the impression they made on him. I’m no longer nervous about travel since I know Premier Pet will be there to support me and mine. Thank you! More...

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Sarah M.

5 November 2018

Samantha is the best cat sitter I have ever have. My cats are the the definition of "scaredy cats" and Samantha won them over immediately.  She sends video and pics making sure I know they are safe and being loved. And she did this without my even asking. Sasha and Bert say, "meooooooow". Because they don't speak English. More...

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Katherine K.

26 September 2018

Mary took care of our pets as if they were her own. She is a jewel. I looked forward to the updates I would get after each visit, and showed my friends and family the awesome photos she took of the babes. We got home after 9 days and it was almost like we never left. From the day we met Samantha and Mary they have been professional, thorough, and caring, and I highly recommend this service. More...

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Vita Washington

30 August 2018

My husband and I were going out of town for a week and needed someone to watch our Pomeranian, Rocco. In the 8 years of raising Rocco, we've never spent one night apart so I knew whoever watched Rocco would have to be extremely kind, patient, attentive, compassionate, trust worthy and understanding. Samantha came highly recommended from one of her peers whom I trust wholeheartedly. After Samantha and I talked, she was not available for the dates we requested but referred me to her co-partner, Carmen. OMG!! One of the best decisions I've ever made in my life!!! Carmen was a phenomenal sitter. We received several updates throughout the day everyday along with many pictures taken throughout the day. Because of her attention to detail and care she knew exactly what she needed to do to make my husband and I comfortable enough so we could enjoy our vacation and not worry. I truly and honestly know Rocco couldn't have been taken care of any better. Carmen is amazing and exceptional and we plan on using their service again and again. I'm so blessed to get it right on the first try and feel even more excited that my husband and i can travel more knowing our Rocco is in good hands. More...

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V W.

29 August 2018

My husband and I were going out of town for a week and needed someone to watch our Pomeranian, Rocco. In the 8 years of raising Rocco, we've never spent one night apart so I knew whoever watched Rocco would have to be extremely kind, patient, attentive, compassionate, trust worthy and understanding. Samantha came highly recommended from one of her peers whom I trust wholeheartedly. After Samantha and I talked, she was not available for the dates we requested but referred me to her co-partner, Carmen. OMG!! One of the best decisions I've ever made in my life!!! Carmen was a phenomenal sitter. We received several updates throughout the day everyday along with many pictures taken throughout the day. Because of her attention to detail and care she knew exactly what she needed to do to make my husband and I comfortable enough so we could enjoy our vacation and not worry. I truly and honestly know Rocco couldn't have been taken care of any better. Carmen is amazing and exceptional and we plan on using their service again and again. I'm so blessed to get it right on the first try and feel even more excited that my husband and i can travel more knowing our Rocco is in good hands. More...

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Moneet S.

6 July 2018

Samantha with Premier Pet TLC is awesome! We had a trip planned and boarding arranged for our two dogs when we discovered our oldest needed to start some significant medical care. We had scheduled to take him in just before we left, but right before that, there was a technical issue at the vet, which meant he'd have to wait two weeks to start treatment - this could make a major difference in the outcome. With such a short time frame, we were in a bind and starting to panic. Luckily, the vet recommended we call Samantha. That day, she swung by our place to meet our boy, answer our questions, and grab some of his favorite treats to keep with her for his transport. She contacted both the boarding place and the vet on her own to let them know what was up (and make sure that our buddy didn't get fed before his procedure because that'd cause rescheduling.) That made us feel like we could take the trip and get his treatment started. Day of the appointment, she arrived at the boarding place on time, took him for his treatment, waited to make sure everything was good, then brought him back to get settled at the boarding facility, plying him with treats and petting on the way. He needs a special halo harness because of his poor eyesight, and it was no problem for her to get him secured. She sent pics and updates as the morning went. That absolutely reduced our anxiety and made it possible for us to enjoy the trip. She's professional, proactive, responsive, and clearly loves dogs. Thank you, Samantha! We'll definitely be calling on Premier Pet TLC again. More...

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Ginna Brackett Smith

7 June 2018

Samantha is great! I love her passion and will trust her to always look after my Sadie.

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Rachel Wright

27 April 2018

My furbabies and I ADORE Sam and Premier Pet TLC! I've never had a petsitter I trusted more to take top notch care of our pets. One of our cats is very skittish and scared of strangers and he absolutely loves Sam. He even meows at her and gives her love nibbles, which he has never done to a single person other than my husband and myself. She is extremely detail oriented and is always on top of everything we need done on top of the pet duties, whether it be taking out the trash or watering our plants. We have a kitty cam we use to check in on our cats while we're gone, but we stopped even checking in because we know from the text updates we get how well everything is going. Sam also takes just the best care of our little guinea pig, who can be a bit high maintenance with all the various things he needs. It is beyond reassuring and comforting to have such peace of mind when we go out of town because I know our furbabies will be so well taken care of. We can actually enjoy our vacations and not spend the whole time worrying! :) More...

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Rachel M.

27 April 2018

My furbabies and I ADORE Samantha and Premier Pet TLC! I've never had a petsitter I trusted more to take top notch care of our pets. One of our cats is very skittish and scared of strangers and he absolutely loves Sam. He even meows at her and gives her love nibbles, which he has never done to a single person other than my husband and myself. She is extremely detail oriented and is always on top of everything we need done on top of the pet duties, whether it be taking out the trash or watering our plants. We have a kitty cam we use to check in on our cats while we're gone, but we stopped even checking in because we know from the text updates we get how well everything is going. Sam also takes just the best care of our little guinea pig, who can be a bit high maintenance with all the various things he needs. It is beyond reassuring and comforting to have such peace of mind when we go out of town because I know our furbabies will be so well taken care of. We can actually enjoy our vacations and not spend the whole time worrying! :) More...

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Cynthia Garcia

26 April 2018

Outstanding care, Julie was very caring and sent us updated pics of our two yorkies. Highly recommended their service.

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J S.

25 January 2018

Carmen (the owner) did an absolutely fantastic job with my cat while I was out of town. I was worried about leaving the cat alone, but Carmen sent me updates every time she visited along with photos of my very happy pet. It made the trip much less stressful and I would absolutely hire her again for any cat or dog needs!She also has a medical background, is able to give shots and knows where all the emergency vets are so I was never worried that there might be an emergency that she was not able to handle.5 stars More...