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Premier Community

Mansfield

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About

Premier Community is an award-winning family business, providing a variety of home care and mobility products and services that enable our service users to remain as independent as possible at home.
Our ‘community’ is already a valued part of everyday life for over 750 home care service users.

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2 hires on Bark
1 day response time

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Q&As

As the company founder, I have loved seeing the company develop a DNA of compassionate quality care - that extra mile - that little bit of kindness that goes a long way.

I have always held high standards as a nurse and midwife and wanted to transfer that ethos into caring for people at home.

We are passionate about independence, about putting service users at the centre of everything we do, about looking after people as individuals and about being flexible and quick to respond to changing needs.

We can do both! technology plays an important role in our services, our web site is interactive and has a catalogue of amazing quality products to maintain independence. But you can also visit our showrooms locally to meet your care teams, see the products and find help and advice.
Our Digital Care Plan puts the Care Plan in our carers hands for your visits, but also with permissions allows families access to keep an eye on the service provided in real-time.

We have kept our service users safe with a range of activities.
We have provided quality PPE to everyone through local drop off points.
Provided a separate Covid Team dedicated to those who are Covid Positive.
Provided weekly testing for all staff
Encourage all staff to vaccinate from the early days
Changed all our infection control policies and procedures so that we have a robust and safe delivery of care.
Extra Training for all staff to implement these changes.
Adjusted all training to online.
Disbanded our offices and worked together online.
Paid our staff generously to be off sick when symptomatic.
All of our staff have worked above and beyond to maintain a full service throughout the pandemic.

Our work has been recognised in the local Chad Business Awards as Service of the year.

Services

The sort of Home Care we offer put’s you in control of your services, and with our experience, expertise and variety of options available, we can plan the support and care exactly the way you would like it. Furthermore, adjusting your requirements going forward couldn’t be simpler; using our Digital Care Planning technology and our ‘Live Team’, you can make instant adjustments using your computer, or if you prefer the telephone. This way you can be confident of a responsive and evolving service meeting the outcomes you want, from the personal care you receive.

Personal care may involve simple or complex
interventions, it requires a degree of professionalism
and expertise to achieve high standards and quality.
We are confident that our recruitment, vetting and
training enable us to offer a Care Team, ready and
able to deliver not only first-class care but will do so
with thoughtfulness and kindness.
There are many reasons you may need some help
at home, and our support services come in all sorts
of ways to assist you to remain independent from
a 30-minute call, right through to 24/7 support. We
are able to provide support temporarily or long term
for simple domestic tasks, right through to more
complex specialist personal care.
Help with:-
+ Getting out of bed
+ Washing and dressing
+ Haircare and grooming
+ Skincare including make-up and nails
+ Toileting and continence care
+ Meal preparation and/or help feeding.
+ Medication assistance
+ Moving around
+ Being cared for in bed
+ Advice and signposting
+ Encouragement
+ Emotional, psychological and spiritual support

The effect of well being in relationship with other people is enormous; we are social beings, and good companionship care can have huge benefits on our health; social interaction and replacing loneliness lifts our spirits in so many ways.
We offer regular social visits to provide companionship and accompaniment on social activities.

Our Home help services can be all that’s needed to remain independent in your own home, someone to come alongside and help with housekeeping and chores such as cleaning, ironing, washing, bed making etc.

At Premier Community, we know that our Service Users care needs don’t stop when the working day stops. We can provide care around the clock, so you or your loved ones can rest easy throughout the night.

Overnight care is when one of our fully trained carers will stay in your home overnight.

Respite Care is temporary care to provide family carers relief from the full-time care they have been providing for a loved one. At Premier Community, our services are contract-free and respite care can be arranged on a temporary basis with no obligation to continue home services once we are no longer needed.