Portico

Portico

Portico locationLondon, London

Portico is an award-winning estate agency with 20 offices across north, south, east and west London.

Their friendly and insightful approach has seen them win a huge range of industry awards, and gain the trust of hundreds of sellers, buyers and landlords.

Portico offers a range of unique services, from interior styling to maximise the sale price of a property, to an in-house handyman service that is available to the public. Check out their photos to see some of their work!

And with hundreds of lovely rental and sale properties currently on their books, they’re confident they can find you the perfect property.

Head to their website to start your search – or to find out how much your property is currently worth in 60 seconds!

Portico Reviews

Portico Reviews


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Portico


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Google Reviews of Portico

Google Reviews

Review of Portico by Andrew
3 months ago

I have found Alena to be a highly experienced and well qualified lettings manager who has assisted me in letting out a large number of my properties successfully. Her market knowledge is exceptional and her professionalism puts her ahead of other agents operating in the Acton area. Her team has always identified and vetted the right tenants each time. Because of their due diligence provided and her ability to develop an excellent relationship with me, I now only use Portico as my preferred lettings agent

Andrew
Review of Portico by Andy Gittens
3 months ago

We bought a flat through Portico and Stuart was our agent. From the first viewing, he was pleasant, professional and took the time to answer our questions. Throughout the process, he did everything possible to expedite the purchase which went through to exchange in just under 5 weeks which is incredible! He chased all parties and always kept us informed which made a huge difference. I would thoroughly recommend.

Andy Gittens
Review of Portico by Cat Fountain
3 months ago

We have been delighted with the service from Stuart, which has been professional, efficient and friendly throughout. We bought our house through him nearly 9 years ago and were very happy then, so we thought we would use him again, and it was definitely the right decision. Stuart really knows the area, does what he says he is going to do, and is completely honest and straightforward. I can't think of a single thing that could have been done better.

Cat Fountain
Review of Portico by Victoria Grace
3 months ago

We put our flat on the market with Portico. We chose them for their positive outlook of our sale and their prominent site on the high street. We have had very good customer relations with all of the staff in the Acton branch. They are very considerate and have made the process go as smoothly as possible. Stuart Balfre dealt with the sale and myself and my partner felt we could rely on him through all the sticking points that arose when selling our property. Communication was good and requests were acted upon quickly.
I would recommend Portico of Acton as a good local agent.

Victoria Grace
Review of Portico by Sean Coogan
3 months ago

Stuart Balfre made us feel that we were their only clients. Nothing seemed too much trouble. They were especially helpful in that we live out of the area so all viewings were taken by them. Being close to the property their local knowledge was very useful in pricing the apartment realistically. Thanks to them we made a quick sale.

Sean Coogan
Review of Portico by Owen Bruce
3 months ago

We sold a property with Portico after it was recommended to us by a friend. Within a week of putting it on the market we had two offers, both for the full asking price. We dealt mainly with Stuart through the sale process. He was very professional throughout. He kept us regularly updated with progress reports and was very efficient in dealing with any issues that arose along the way. He made what could have been a very stressful process easier by his good communication with us and our buyer. The staff at Portico in Acton come across as a good team and always willing to take time to see you if you just popped in. I would recommend them.

Owen Bruce
Review of Portico by Celina Luxur
5 months ago

not even worthy of 1 star.
rip off and liars.
made promises of a 3 year contract and kicking us out after 10 months only, with 7 people, including newborn baby.
Made us pay deposit and advances of nearly 10K. We are all employed but they still made us pay 6 month advances which we still went along with. However now they have given us a notice that we need to leave with no consideration of the impact on us. Additionally, they are making us pay for the check out fee and additional fees. We are planning on taking legal actions as this is disgusting and no one should be treated like this. For any potential tenants, I am sincerely warning you to stay away from them. There is a reason why this Estate Agent has been receiving such poor reviews.

Celina Luxur
Review of Portico by Esam Sultan
7 months ago

Imagine paying thousands of pounds in admin fees, deposits, rent in advance weeks before your move and and having to beg for a check in time 36 hours before you've moved in? Imagine arriving at check in time and being left for hours outside your new home because your check in clerk was never booked in because the agency forgot? Imagine being stranded with all your personal belongings outside on the street waiting for someone to let you in? Imagine being told you had no right to an explanation? Imagine all this all because you paid your hard earned, honest money to people for a very simple service. If you have respect for yourself you should us another service. Be careful of Michael Kennedy, Andrew Murphy and Ivett Karman. These people will disrespect you, mistreat you and rob you of your money. People deserve better than to be treated like dirt from the streets and yet we line their pockets because we're told we have to. An utter shambles and my heart goes out to anyone who has been scarred as I have and those who unfortunately will be in the future

Esam Sultan
Review of Portico by Sam Hunt
6 months ago

Property management is terrible, stay away!

I am a renter with Portico. while the sales process was relatively smooth the property management process is horrendous.

Issues with the flat that directly break terms in the contract have been ignored for months and months.

There is zero communication, the handyman will turn up outside your door failing to give the 24 hours notice required in the contract. You get no response from Portico over email (or by contacting their property management help line. To add insult to injury they have now implemented a system that keeps you on hold for 10 minutes before directing you to an answerphone. . . which they do not reply to. Escalating to senior management does not get a response either.

My advice would be stay away, unless you have any other choice.

Sam Hunt
Review of Portico by Abinet Zelalem
4 months ago

If only there was a lower star than one! They would stand on your throat until the deal is signed. Once that is done, you'd have to beg and plead to get a response from them for basic property management requests. Stay away from Portico.

Abinet Zelalem
Review of Portico by Nick M
10 months ago

As a tenant in a Portico managed property for over 5 years I can only describe my experience of them as entirely negligent.

Multiple serious property maintenance issues were ignored, and when addressed handled by incompetent staff and tradesmen. Aside from severely affecting the livability of the property, this must seriously impact the value of the investment for the landlord.

An excellent example of Portico's standards of practice occurred when we moved out. They had lost the check-in inventory so were unable to conduct a proper check-out review. But instead of communicating this and working out a resolution they withheld the deposit (illegally) for 3 months, with no communication. In the end, we had to lodge a claim through TDS to get our deposit back, which was returned in full, but Portico didn't even bother to respond to TDS!

Nick M
Review of Portico by Pro Property
1 year ago

Having worked for Portico for some time now, we have always found them very organised, staff are very friendly, very customer focused and willing to go the extra mile for contractors and customer. Proud to be working for such a great brand and bunch of people.

Pro Property
Review of Portico by Emilio B.S.
1 year ago

Very bad experience with this agency. Me and my family were waiting for more than one month a answer about one property that we wanted to rent. They are a waste of time.

Emilio B.S.
Review of Portico by Linz Darlington
2 years ago

We've recently rented a house through Portico in Acton and they were professional, fast and easy to deal with throughout.

They're evidently well organised - doing things like sending the contract electronically, enrolling in tenant deposit scheme immediately etc.

You are paying for quality though, as the tenancy fees for move-in were high - £500 for a 1-bed shared between two! £280 in admin and £220 for referencing.

Linz Darlington
Review of Portico by Laura Zimmerman
2 years ago

We had a good experience with Portico renting our flat in Acton - it was a nice flat and the process from beginning to end was very responsive and professional and Iffy was really pleasant.

From our perspective the only thing I felt was not so good was that the fees for tenants were a little steep, about £500 for a 1-bed flat.

We met the Landlady and she was really positive about them as well - and said they had good continuity of staff so she felt really looked after.

Laura Zimmerman
Review of Portico by charlotte wade
1 year ago

Alena was very friendly and helpful. She phoned us with a property suggestion which we were able to view within 30 minutes, and the communication throughout the referee process was very efficient.

charlotte wade
Review of Portico by Sam Royle
1 year ago

Rented our first flat in London through Portico, very helpful and efficient and sorted us out even when we had issues with our references

Sam Royle
Review of Portico by Keith Chui
1 year ago

I have had a very positive experience in all my dealings with Portico. Highly recommended.

Keith Chui
Review of Portico by charlotte wade
1 year ago

Alena was very friendly and helpful. She phoned us with a property suggestion which we were able to view within 30 minutes, and the communication throughout the referee process was very efficient.

charlotte wade
Review of Portico by Pro Property
1 year ago

Having worked for Portico for some time now, we have always found them very organised, staff are very friendly, very customer focused and willing to go the extra mile for contractors and customer. Proud to be working for such a great brand and bunch of people.

Pro Property
Review of Portico by Sam Royle
1 year ago

Rented our first flat in London through Portico, very helpful and efficient and sorted us out even when we had issues with our references

Sam Royle
Review of Portico by Emilio B.S.
1 year ago

Very bad experience with this agency. Me and my family were waiting for more than one month a answer about one property that we wanted to rent. They are a waste of time.

Emilio B.S.
Review of Portico by Keith Chui
1 year ago

I have had a very positive experience in all my dealings with Portico. Highly recommended.

Keith Chui
Review of Portico by Linz Darlington
2 years ago

We've recently rented a house through Portico in Acton and they were professional, fast and easy to deal with throughout.

They're evidently well organised - doing things like sending the contract electronically, enrolling in tenant deposit scheme immediately etc.

You are paying for quality though, as the tenancy fees for move-in were high - £500 for a 1-bed shared between two! £280 in admin and £220 for referencing.

Linz Darlington
Review of Portico by Saman Tabai
1 year ago

I had an amazing experience, no complaints, great service!

Saman Tabai
Portico on Google Maps

Portico Location

137 High St, London W3 6LY, UK

Portico on Twitter

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